Browse
···
Log in / Register

IT Support Technician

$25/hour

14029 Benbow St, Baldwin Park, CA 91706, USA

Favourites
Share

Description

Position Summary We are seeking a skilled and customer-focused IT Support Engineer to provide technical assistance and support for our organization’s IT systems, hardware, and software. The ideal candidate will troubleshoot issues, maintain infrastructure, and ensure smooth daily IT operations while delivering excellent service to internal users. Key Responsibilities Provide first- and second-level technical support for hardware, software, networks, and applications. Diagnose and resolve technical issues via phone, email, remote access, or in person. Install, configure, and maintain computer systems, laptops, printers, mobile devices, and other peripherals. Support and administer user accounts, permissions, and access rights in Active Directory, email, and other systems. Maintain, monitor, and troubleshoot network connectivity, VPNs, Wi-Fi, and server environments. Escalate complex issues to senior IT staff or external vendors when necessary. Ensure proper documentation of issues, resolutions, and system configurations. Assist with IT projects such as system upgrades, software deployments, and security improvements. Enforce IT security protocols and support data backup and disaster recovery processes. Provide end-user training and create knowledge base articles to improve IT self-service. Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 2–4 years of experience in IT support, helpdesk, or systems administration. Strong knowledge of Windows and/or macOS operating systems, Microsoft 365, and common enterprise applications. Experience with networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls). Familiarity with IT ticketing systems and remote support tools. Excellent troubleshooting, problem-solving, and multitasking skills. Strong interpersonal and communication skills with a customer-service mindset. Industry certifications such as CompTIA A+, Network+, Microsoft, or ITIL are a plus. Work Environment Full-time role with on-site support responsibilities (hybrid/remote options may be available depending on business needs). Occasional after-hours or weekend work may be required for critical incidents or system maintenance. Job Type: Full-time License/Certification: CompTIA A+ (Required) CompTIA Network+ (Required) ITIL Certification (Preferred) Work Location: In person

Source:  craigslist View original post

Location
14029 Benbow St, Baldwin Park, CA 91706, USA
Show map

craigslist

You may also like

Workable
Senior System Infrastructure Engineers
Title: Senior System Infrastructure Engineers Duties: Administer, maintain, install, configure, and support IT Infrastructure including, Windows Server & Citrix Infrastructure; utilize VMware, VSphere, PVS , SCCM, SCOM, VCenter, ESXi, Citrix XenApp 5.0, 6.0, 7.x, Citrix XenDesktop, Horizon View, etc ; collaborating with cross-functional teams to address complex infrastructure issues; design & implement infrastructure upgrades & migrations; provide technical expertise in applying security policies; involve in routine systems maintenance including backup, performance tuning scheduling, etc.; train users. Requirements BS or foreign equivalent (combination of education is accepted) in Computer Science or Engineering (any) or Technology or Business Administration or Related and 5 years of relevant progressive experience including at least 3 years’ experience in system administration using Citrix Infrastructure (OR) Associates degree or foreign equivalent in Computer Science or Engineering (any) or Technology or Business Administration or Related and 7 years of relevant progressive experience including at least 3 years’ experience in system administration using Citrix Infrastructure. Location: Natick, MA Full Time. Travel involved to client locations within the US.  Respond to: HR, Bahwan Cybertek Inc., 209 West Central Street, STE 312, Natick, MA 01760 Positions are eligible for the employee referral program.
Natick, MA, USA
Negotiable Salary
Top Jobs in US
BD Intern - Mandarin Speaking
About HungryPanda HungryPanda is a world leading lifestyle platform, covering online delivery, retail, grocery delivery and lifestyle services with 3.5 million registered customers, 60K merchants and 40K riders. Consolidating the end to end value chain of the overseas Chinese food industry to leverage efficiency and scale. Creating business opportunities via our deep reaching business network and consumer data. Our People Above all we are food lovers, curious to explore new opportunities, as passionate about creating value for every stakeholder in our ecosystem as we are about delivering our customers quality authentic oriental food. We are a young company, innovative and enthusiastic, creative and professional, supporting our team members to work efficiently rather than long hours. We value everyone’s opinion and encourage open-mindedness and sharing within the team. We work hard, play hard, and – of course – keep our workforce fed and happy! 【BD Intern - Mandarin Speaking】 Duties and Responsibilities Expand new local merchants, maintain existing merchant relationships, visit merchants on a daily basis, and solve the basic feedback problems Job requirements: 1. Living in Queens/Manhattan/Boston/Brooklyn 2. Active thinking, dare to try, and full of passion 3. Good at communication, able to liaise with merchants for business negotiations 4. Possessing good insight into the market and consumers 5. Able to intern for 2-3 months, on-site, 20 hours per week 6. CPT+OPT international student-friendly 7. Those with excellent performance after the internship can be converted to a full-time position What we offer: Global work environment: Since it was first launched in the UK in 2016, HungryPanda has quickly become the leader of Chinese food delivery platform in the UK, and has expanded to France, New Zealand, the United States, Australia, Canada and other countries. It has set up operation departments in 10 countries. Learning opportunities: HungryPanda has a complete training system. Panda Academy has launched professional training courses and advanced training for various business departments to help you understand the work of business departments, master basic skills faster, and improve your own abilities; Line Manager has one-to-one communication and counseling. Good working environment: Flat organization, more efficient communication; highly educated background team, doctoral team of top overseas universities; promotion opportunities twice a year; regular departmental team building opportunities.
Boston
Negotiable Salary
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.