Network Engineer (san francisco)

Position Summary We are seeking a skilled and customer-focused IT Support Engineer to provide technical assistance and support for our organization’s IT systems, hardware, and software. The ideal candidate will troubleshoot issues, maintain infrastructure, and ensure smooth daily IT operations while delivering excellent service to internal users. Key Responsibilities Provide first- and second-level technical support for hardware, software, networks, and applications. Diagnose and resolve technical issues via phone, email, remote access, or in person. Install, configure, and maintain computer systems, laptops, printers, mobile devices, and other peripherals. Support and administer user accounts, permissions, and access rights in Active Directory, email, and other systems. Maintain, monitor, and troubleshoot network connectivity, VPNs, Wi-Fi, and server environments. Escalate complex issues to senior IT staff or external vendors when necessary. Ensure proper documentation of issues, resolutions, and system configurations. Assist with IT projects such as system upgrades, software deployments, and security improvements. Enforce IT security protocols and support data backup and disaster recovery processes. Provide end-user training and create knowledge base articles to improve IT self-service. Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 2–4 years of experience in IT support, helpdesk, or systems administration. Strong knowledge of Windows and/or macOS operating systems, Microsoft 365, and common enterprise applications. Experience with networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls). Familiarity with IT ticketing systems and remote support tools. Excellent troubleshooting, problem-solving, and multitasking skills. Strong interpersonal and communication skills with a customer-service mindset. Industry certifications such as CompTIA A+, Network+, Microsoft, or ITIL are a plus. Work Environment Full-time role with on-site support responsibilities (hybrid/remote options may be available depending on business needs). Occasional after-hours or weekend work may be required for critical incidents or system maintenance. Job Type: Full-time License/Certification: CompTIA A+ (Required) CompTIA Network+ (Required) ITIL Certification (Preferred) Work Location: In person

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living  and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.  Oura is seeking a Staff IT Systems Engineer to serve as a hands-on technical lead within our Workplace Technology Platform Engineering team. In this role, you will define and drive the long-term infrastructure vision across Identity, Endpoint Engineering, automation, API management, and iPaaS integration ecosystems. You will play a key role in executing Oura’s Zero Trust strategy and establishing Infrastructure as Code (IaC) standards. This position requires deep technical expertise, architectural foresight, and the ability to deliver complex, scalable initiatives that strengthen the security, efficiency, and sustainability of Oura’s IT infrastructure. What You’ll Do Deliver Scalable, Reliable and Secure Infrastructure Drive the long-term architectural vision across cloud infrastructure, identity and access management (IAM), unified endpoint management (UEM), automation, and API management, in close collaboration with Enterprise and Solution Architects Design secure, maintainable systems with best practices for scalability, reliability, and compliance, while translating business and regulatory needs into technical solutions Embed DevOps principles, such as automated testing, release orchestration, AI agents, and audit logging, into Workplace Technology workflows Lead and Evolve Platform Engineering Strategy Act as the lead engineer for core systems and integrations, recommending tools and frameworks aligned with Oura’s IT and security strategy Champion Zero Trust, automation-first practices, and infrastructure-as-code (IaC) standards across IAM, UEM, and SaaS in CI/CD pipelines Modernize infrastructure by reducing technical debt and establishing scalable, reusable design patterns Implement AI-driven automation to streamline operations, accelerate incident response, and support a self-healing infrastructure. Mentor and Scale Technical Excellence Uplift engineering practices through mentorship, code reviews, documentation, and architecture leadership Partner with IT management to define technical OKRs, sprint goals, and roadmap priorities while driving deep-dive reviews on infrastructure and compliance Lead Strategic Infrastructure Programs Own the design and execution of high-impact initiatives such as: Next-gen IAM strategy SOC 2, HIPAA, HITRUST-aligned audit-ready infrastructure Zero-touch deployment and unified endpoint lifecycle Security automation, configuration as code, and global transparency to enable effective governance of support configurations. Influence and Collaborate Across Functions Collaborate with IT, Security, Compliance, Engineering, Legal, and PMO to align infrastructure strategy, guide risk mitigation, and support global compliance Own vendor evaluation, POCs, and QA for key solutions, while shaping policies and frameworks that enable scale and agility Requirements 10+ years in IT Systems Engineering, Infrastructure, or Platform Engineering roles, with proven success leading engineering practices and transforming compliance-driven environments Deep expertise across Cloud Platforms, Cloud Service Providers, IAM, UEM, API management, and network engineering Strong background in identity platforms (Okta, Entra ID, Google), Infrastructure as Code (Terraform, Pulumi, Ansible), and Zero Trust principles Experience with automation and integration tooling, including scripting, iPaaS, and modern DevOps stacks for observability, alerting, secrets management, and policy enforcement Demonstrated ability to drive engineering transformation, mentor others, and lead in high-growth, fast-paced environments without direct authority Proficiency in Python for automation scripting, API integrations, and internal tooling; PowerShell for Windows-based automation (if applicable); and shell scripting (Bash/Zsh) for Linux/macOS system administration and CI/CD pipelines Strong working knowledge of YAML and JSON for Infrastructure as Code (e.g., Terraform, Pulumi, Ansible) and for building automation and integration workflows, including DevOps and API interactions. Familiarity with SQL for querying, reporting, and managing configuration data, especially in compliance-driven environments Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits! What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Amazing culture of collaborative and passionate coworkers Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $182,000 - $228,000 Region 2 $169,000 - $211,000 Region 3 $159,000 - $199,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), Rhode Island (RI), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI) Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

We are seeking an experienced Low Voltage Technician with a strong background in low voltage systems and end user support. The ideal candidate will have expertise in the installation and configuration of various low voltage systems, including structured cabling, security camera systems, access control systems, fiber optics, sound systems, and video conferencing systems. Key Responsibilities: Follow requested tasks, running/terminating network wiring. Mounting AP's as needed Configuration, and troubleshooting of structured cabling, security cameras, access control, fiber optics, sound systems, and video conferencing systems. Ensuring high-quality work and adherence to safety and industry standards. Coordinate with project managers, contractors, and clients to ensure timely completion of daily tasks. Provide on-site technical expertise, resolving issues as they arise. Build strong relationships with clients through excellent customer service and communication skills. Assist in Deco of old info-structure Document existing site inventory as needed Assist in upgrading hardware, both on the network side along with the end user side. OK with heights up to 60 feet in the air as needed Willing to travel as needed Has a reliable transportation method in order to get to and from the job site as needed.

Western Specialty Contractors has grown to become the nation's largest specialty contractor in its field. We celebrate being in business for over 110 years and counting! We specialize in masonry and concrete restoration as well as preventative waterproofing of buildings and structures. We have offices across the country and our Chicago Concrete branch has an opportunity available for a Sales Project Manager. A Day in the Life as a Construction Sales/Project Manager As a member of the branch operations team, you will be responsible for: Assisting to fulfill the branch marketing goals and to achieve the sales goals Perform takeoffs (from blueprints and existing structures), develop estimates, write client proposals, administer contracts, develop project schedules and costing, supervise projects, and ensure quality control Prepare customer billings and assist in collection efforts as necessary Ongoing business development with our customers -- architects, owners, engineers and general contractors is a vital part of this position Developing opportunities to initiate the sale of Western's services in concrete/masonry restoration, waterproofing, etc. Assisting with the implementation of the branch marketing goals and action plans as a means to educate new and existing customers about the services Western provides Developing and maintain relationships with both current and potential clients to market the services provided by Western and increase customer base Providing customer support from start to finish of all projects and maintain contact with customers during and after completion of projects Accurately estimate and price all work to maximize volume and profitability Preparing client proposal and follow up to close the sale Monitoring and supervise the deployment of all projects to ensure the achievement of quality and timely execution of projects Interacting with Superintendent and Foreman to ensure customer/contact requirements and timelines are met Documenting, coordinating and communicating any project change orders to field and customer Ensure job files are maintained and complete Assisting in the training and development of sales and field personnel to enhance the quality of company personnel Ensuring the accurate and timely billings and assist in collection efforts as required Maintaining a high level of technical expertise by participating in appropriate seminars and training programs Contributing to operating effectiveness by developing internal and external branch relationships Joining and participate in industry-related organizations to increase networking capabilities and develop new relationships and opportunities for work Requirements 4+ years experience in commercial construction (concrete and masonry restoration preferred) High school diploma or equivalent is required A Bachelor's Degree in Construction Management or related field is a plus The ability to read and interpret drawings, blueprints and specifications will ensure success and customer satisfaction Ideal candidate will be both strong in sales and project management but if it really came down to it he needs someone stronger in sales A thorough knowledge of the construction industry is beneficial Benefits Compensation Bonus Opportunity Vehicle Allowance Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Family Leave (Maternity)

We’re Ghost Smart Homes, a local company based in Hazel Park, MI, helping homeowners and small businesses with WiFi, security cameras, smart locks, thermostats, and automation. We’re looking for motivated 1099 contractors to assist with projects. This is flexible work that’s great for college students or anyone looking for extra income. You must be able to travel up to 40 miles from Hazel Park (48030). Work includes installing smart home devices, running wiring, climbing ladders, and sometimes working in attics or basements. No prior experience is required — we will train the right person. Pay is $20 to $30 per hour depending on experience. Projects are available on a flexible basis, and you can pick up work that fits your schedule. Requirements: reliable transportation, dependable, and comfortable with ladder and attic work. To apply, email info@ghostsmarthomes.com with your name, contact info, availability, and a short summary of your background or skills. Ghost Smart Homes

Inspiroz is seeking a driven, detail-oriented Junior School Technology Specialist (STS) to join our on-site IT support team in Colorado Springs.  As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools.  Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Take the next step in your IT career, and apply today! Key responsibilities for this position include the following:  Technical support and problem resolution  Take the lead in resolving technical issues that require on-site support.  Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices.  Conduct thorough troubleshooting to identify the root cause of problems.  Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required.  Act as the liaison between on-site operations and the remote IT support team in India.  Communicate technical issues and requirements to the remote team accurately and clearly.  Provide detailed information and documentation to facilitate remote troubleshooting and support.  Works closely with the remote service desk team to resolve technical issues.  Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector.   Customer support and service  Communicates updates, challenges, and tasks to the client in a clear and timely manner.  Listens actively to client concerns and addresses them appropriately.  Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership.  Assists clients in aligning technology solutions with their specific goals and requirements.  Ensures client satisfaction by following up on issue resolution and providing necessary support.  Takes personal interest in the quality of work and meeting customer needs.  Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions.  Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’  Time Entry and Ticket Management  Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature.  Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration.  Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage.  Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively.  Requirements Knowledge of:  Windows Systems  Mac Systems  Active Directory  Networking equipment and concepts  Hardware repairs and installations  Skills  Excellent customer service skills  Excellent hands-on technical support skills  Excellent verbal and written communication skills  Abilities  Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference.  Ability to adapt to changing situations, be flexible in approach, and effectively multitask.  Ability to self-motivate and work independently when required, taking initiative and ownership of tasks.  Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others.  Education:  The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications.  Experience:  The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.  Benefits What Our Ideal Candidate Will Receive:  A company focused on maintaining a great company culture  An opportunity to make a difference in the company and to be rewarded for doing so  A company that is always looking to improve while adhering to our core principles.  An opportunity for career growth within the organization  Competitive compensation package with variable pay potential and benefits  We are a mission-focused company that is committed to ensuring children of all backgrounds and abilities have the opportunity to excel academically and achieve greatness. We share in that passion with our school partners and live it through our values of: “Be Courageous”, “The Extra Mile”, “Today, Not Tomorrow” and “Communicate. Communicate. Communicate.”