Call Center Agent **Remote** $21/hr!

CALL CENTER AGENT - REMOTE - Use Your Own Devices Our client operates a fast-paced office environment with extensive contact with clients and employees. They demand the highest level of confidentiality and professionalism in safeguarding client and project information. SUMMARY This position works on the full range of claims and correspondence to ensure satisfaction with the goals and priorities of the team. PAY: Up to $21/hr. depending on actual case assignment SCHEDULE: Monday - Friday 8:30am - 5:00pm (PST) REMOTE: Use your own equipment. Equipment details below. Must meet all expectations to be qualified. DURATION: Approximately 3 to 6 months with potential extension based on business needs and performance DUTIES: Follows written procedures and scripts. Uses proprietary software tools to access and review claim documents, enter claim decisions, and create escalations when needed. Utilize Google Search for outbound calls to local businesses. Communicates immediately to leadership all obstacles to completing work. Meets and exceeds departmental expectations for accuracy and productivity. Utilizes documented team processes to ensure compliance with departmental standards. Data entry and verification. QUALIFICATIONS: Minimum 1 year of recent work history in call center, customer service or administrative industry. Demonstrated work experience in analyzing reports and/or data Intermediate computer knowledge and basic data entry skills Excellent verbal and written communication skills in English Must have attention to detail in a in a high volume and sometimes stressful work environment. Dependable and able to adhere to schedule Effective problem-solving and listening listening skills Ability to sit at work station for long periods of time EQUIPMENT REQUIREMENTS:. Reliable High Speed Internet access (no WIFI, no hotspots) - speed test will be required 2 simultaneous working screens Camera (built-in or external) Windows 10 or higher USB-connected Headset Apply Online: pridestaff.com/portlandwest Or Call: 971.371.4028 Or Simply come by our office: Monday - Friday 10am to 3:30pm 12600 SW Crescent Street STE 180, Beaverton, OR 97005 PrideStaff Portland is a locally owned and operated equal opportunity Staffing Agency. PrideStaff is a winner of the coveted “Best of Staffing” Diamond award for 16 consecutive years for the highest level of satisfaction as rated by our valued Employees and Clients. Allow us to support your job and career search and see the difference PrideStaff can make for you!