Negotiable Salary
5413 Oak Forest Dr # 111, Raleigh, NC 27616, USA
Service Advisor â Independent Automotive Repair Shop đ Location: Raleigh, NC đ Full-Time Monday-Thursday (4 days/week, 10 hours/day) đľ Competitive Pay + Bonuses | Matched Retirement plan | Health Benefits | PTO ________________________________________ Are you passionate about cars and people? Looking to escape the dealership grind and join a team that values quality, integrity, and work-life balance? In business since 1983, weâre a locally owned, independent auto repair shop with a loyal customer base, modern facilities, and a reputation for honest service. Now weâre looking for an experienced, customer-focused Service Advisor to join our front office team. ________________________________________ What Youâll Do: ⢠Greet customers and build strong relationships based on trust ⢠Communicate vehicle needs clearly and professionally ⢠Write accurate repair orders and provide estimates ⢠Work closely with technicians to ensure timely repairs ⢠Keep customers updated throughout the service process ⢠Promote recommended maintenance and services ⢠Help maintain a clean, organized, and professional shop atmosphere ________________________________________ What Weâre Looking For: ⢠2+ years experience as a Service Advisor (independent or dealership) ⢠Strong communication and sales skills ⢠A team player with a customer-first mindset ⢠Ability to multitask in a fast-paced environment ⢠Familiarity with shop management software (e.g., Shop-Ware, Mitchell1, RO Writer) ⢠Valid driverâs license ________________________________________ What We Offer: ⢠Competitive hourly + bonus structure ⢠Health insurance ⢠Matched retirement savings program. ⢠Short- and long-term disability insurance. ⢠Paid time off and holidays (We will even give your birthday as an additional vacation day) ⢠Ongoing training and career growth ⢠A drama-free, supportive team environment ⢠4 day work week with no weekends! Enjoy your life outside of work. ________________________________________ If you love helping people, are passionate about cars, and want to be part of a shop that truly values your skills â weâd love to meet you! đ§ Apply today by sending your resume to harry.whyte@firstclassautomotive.com or call to schedule an interview at 919-878-9100.