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Negotiable Salary
856 Sweetser Ave, Novato, CA 94945, USA
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Sharejob title: Office Dispatcher DISPATCHER for Diamond Certified Heating & Air Conditioning Company in Novato. compensation: DOE employment type: full-time Kelly Plumbing & Heating Inc. is a family-owned company hiring a dispatcher. We have been in business for over 31 years. We need you to hit the ground running handling all the calls so we can focus on maintaining the level of quality service and customer satisfaction we take pride in. Our customers are our #1 priority, and we need you to help us keep up the great work. We are currently seeking an experienced and reliable Dispatcher to join our team. Most importantly you should always maintain a positive and helpful attitude with all clients. You must be an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. You must pass a background check prior to hiring. References are required and will be checked prior to hire. Key Responsibilities • Serve as the primary point of contact for all incoming company calls, ensuring prompt, professional, and positive communication at all times. • Efficiently dispatch calls and coordinate responses to ensure timely service delivery. • Maintain accurate call logs, records, and reports for company reference and auditing purposes. • Handle urgent and emergency situations with composure, quickly evaluating information and making sound decisions under pressure. • Communicate clearly and effectively with team members, clients, and external partners via phone, email, and other communication channels. • Calling out customers for appointments • Also assist with office duties, including but not limited to Apply and Process City and County Permits Skills: • Minimum 1 year experience as a dispatcher desirable • Minimum 1 years work experience, preferably in construction industry • Good phone skills • Good computer skills • Fast and accurate data entry • Must be organized, detail oriented, quick, calm, and resilient • Excellent verbal communications skills • Must have good grammar and spelling • Need to be able to problem solve • Must be a self-starter, motivated, and independent • Must pass background check References are required and will be checked. Only qualified candidates should apply. Benefits: • 100% employer paid health, dental plans for the employee; dependent coverages are available, with employer cost share. • Paid Time Off: Starting at 5 days per year based on 40 hr. work week. • 6 paid Holidays • 401K with Employer Match How to Apply Please submit the following: • A current resume highlighting your relevant experience. • A cover letter introducing yourself, describing your interest in the position, and giving examples of how your background fits our needs. • At least three professional references can speak about your qualifications and character.
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780 E Lake Dr, Naples, FL 34102, USA
