Birmingham Management Job Listings

Assistant General Manager (Arby's)63846036526851120

Workable

Assistant General Manager (Arby's)

Position Summary: As an Assistant General Manager at Arby’s, you will support the General Manager in leading daily restaurant operations. You’ll help ensure high standards of food quality, guest service, and team performance. This is a hands-on leadership role with the opportunity to grow into a General Manager position. Key Responsibilities: Assist the General Manager in running all aspects of the restaurant Lead and motivate team members to deliver outstanding guest service Help manage staffing, training, and employee development Ensure compliance with company policies, procedures, and food safety standards Support inventory control, cost management, and labor scheduling Monitor and manage shift performance and resolve issues quickly Ensure the restaurant is clean, organized, and operating efficiently Step into the General Manager’s role in their absence Qualifications: High school diploma or equivalent (Associate’s or Bachelor’s degree a plus) 1–2 years of restaurant management or supervisory experience preferred Strong leadership and communication skills Ability to lead by example and inspire team members Solid understanding of customer service, food safety, and restaurant operations Must be available to work a flexible schedule, including nights, weekends, and holidays ServSafe certification preferred or willingness to obtain

Birmingham, AL, USA

Negotiable Salary

Workable

Shift Lead

The Shift Lead at TA Travel Center plays a vital role in ensuring the smooth operation of the store during assigned shifts. This position supervises staff, provides exceptional customer service, and maintains the store's operational standards. The Shift Lead will be responsible for training team members, managing inventory, processing cash transactions, and fostering a positive working environment. This dynamic role requires strong leadership skills and the ability to handle diverse challenges effectively. Key Responsibilities: Supervision: Oversee daily operations during the shift, ensuring staff members are on task and performing well. Customer Interaction: Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly. Staff Training: Train, mentor, and support new employees, helping them integrate into the team and understand store procedures. Inventory Control: Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks. Cash Handling: Manage cash registers and financial transactions, ensuring accuracy during shifts. Health and Safety: Enforce safety protocols and regulations to ensure a safe shopping environment. Reporting: Communicate effectively with management about any operational issues and staff performance. Requirements High school diploma or equivalent is required. 1-2 years of experience in retail or customer service, with prior supervisory experience preferred. Strong leadership capabilities with effective team management skills. Excellent communication and interpersonal skills. Ability to resolve customer complaints and provide effective solutions. Familiarity with cash handling and point-of-sale systems. Willingness to work flexible hours, including evenings, weekends, and holidays. Physical Requirements: Ability to stand for extended periods and lift items weighing up to 50 pounds. Capable of performing physical tasks such as stocking shelves and moving merchandise.

Birmingham, AL, USA

Negotiable Salary

Assistant Manager- Dunkin63499804220675122

Workable

Assistant Manager- Dunkin

Dunkin' Donuts is iconic brands known for delivering delicious coffee, donuts, and other treats. With a focus on quality and customer satisfaction, we pride ourselves on creating an enjoyable experience for every guest. As an Assistant General Manager, you will play a key role in leading the team, overseeing daily operations, and ensuring the store runs smoothly while maintaining high standards of service and product quality. Position Overview: The Assistant General Manager (AGM) will work closely with the General Manager to manage the day-to-day operations of a Dunkin' Donuts location. The AGM is responsible for supporting staff, ensuring customer satisfaction, managing inventory, maintaining store cleanliness, and assisting in driving sales growth. This role offers an opportunity to develop leadership skills and grow within a globally recognized brand. Key Responsibilities: Store Operations Management: Assist the General Manager in overseeing daily store operations, ensuring smooth service, high-quality food and beverages, and excellent customer service. Team Leadership: Lead by example, training, coaching, and motivating the team to ensure all staff members meet performance expectations. Assist with recruitment, training, and development of new team members. Customer Service Excellence: Ensure that every customer has a positive and memorable experience by delivering friendly, efficient, and attentive service. Address any customer concerns or complaints quickly and professionally. Financial Performance: Assist in managing store financials, including controlling labor costs, food costs, and inventory. Help ensure that the store meets or exceeds sales and profit targets. Inventory & Stock Control: Help manage inventory, monitor stock levels, place orders, and ensure products are stored properly. Ensure proper stock rotation and minimize waste. Health & Safety Compliance: Ensure the store complies with all health, safety, and sanitation regulations. Monitor cleanliness in the kitchen, dining area, and restrooms. Maintain food safety standards and cleanliness procedures. Employee Development: Support the ongoing development of the team by providing regular feedback, conducting performance reviews, and offering coaching to improve performance and customer service. Marketing & Promotions: Assist in executing local marketing initiatives, promotions, and in-store events to drive sales and engage the community. Scheduling & Labor Management: Assist with scheduling to ensure appropriate staffing levels during peak hours while controlling labor costs. Problem Solving: Handle operational challenges, customer concerns, and employee issues as they arise, helping to resolve them efficiently and effectively. Requirements: Previous experience in a leadership or management role, preferably in a fast-paced retail or food service environment. Strong leadership, communication, and interpersonal skills with the ability to motivate and develop a team. Excellent customer service skills, with the ability to manage customer complaints and concerns professionally. Strong organizational and time-management skills, with the ability to multitask and manage various responsibilities. Experience in managing financials, including budgeting, cost control, and inventory management. Knowledge of health and safety regulations, as well as food safety standards. Ability to work a flexible schedule, including nights, weekends, and holidays as needed. Passion for delivering quality products and exceptional service. High school diploma or equivalent.

Birmingham, AL, USA

Negotiable Salary