Residential Support Supervisor

Premium Health Staffing is seeking a highly skilled and compassionate individual for the position of Coordinated Family Support. In this pivotal role, you will collaborate with families to provide guidance and support, ensuring the best possible care and assistance tailored to their unique needs. Key Responsibilities Evaluate family needs and coordinate appropriate support services. Facilitate communication between families and healthcare providers, ensuring all parties are informed and engaged. Develop individualized care plans that address the specific requirements of each family. Maintain comprehensive and accurate documentation of service delivery and family interactions. Provide training and resources to families to enhance their caregiving capabilities. Monitor family progress and adapt support strategies as necessary. Advocate for families in navigating healthcare and social service systems. Requirements SPANISH REQUIRED Bachelor’s degree in social work, psychology, or a related field is required. Proven experience working in family support or a similar environment. Excellent interpersonal and communication skills, with the ability to establish rapport with diverse populations. Strong organizational skills with a detail-oriented approach to documentation and care planning. A deep understanding of family dynamics and the challenges they face within the healthcare system. Ability to work independently while collaborating with a multidisciplinary team. Current knowledge of relevant regulations and best practices in family support services. CPR and First Aid certification preferred. Benefits Competitive pay ($20-$25/hour) Mileage reimbursement Opportunity for professional development

Give meaning to your mornings! Join Springwell by delivering nutritious meals and a daily wellness check to vulnerable older adults who are facing hunger and isolation. This part-time position gives drivers a great job that balances both time alone in your own car and making connections with seniors in need of seeing a friendly face. Routes available in Newton, Natick, or Framingham. This position offers $18.00/hour. Hours for Newton: Monday - Friday from 9:30 a.m. - 1:30 p.m. Hours for Natick or Framingham: Monday - Friday from 10:00 a.m. - 1:00 p.m. Prorated benefits available based on hours. Mileage reimbursement is provided. QUALIFICATIONS: A reliable car, current driver's license, and safe driving record required. Must be able to lift 25lbs. Must have excellent customer service skills and enjoy working with older adults. Some experience with technology (i.e. iPad, iPhone), preferred. Some experience with older adults, preferred. Knowledge of geographic area a plus. Comfortable and/or working knowledge of computer applications (e-mail, data entry). GENEROUS BENEFITS (Prorated): 3 weeks of vacation in first year Birthday off 13 paid holidays 3 paid personal days 15 paid sick days per year (You can accumulate up to 450hrs/12weeks) Health & dental insurance with employer contribution Life and long-term disability insurance at no cost to employee Flexible Spending Plan Employee Assistance Plan 401K Retirement Savings Plan w/ employer contribution Mileage reimbursement Employee referral bonuses Free parking Commitment to promoting from within https://springwell.applytojob.com/apply/c7OliqsRG7/Meals-On-Wheels-Driver-Part-Time COMPANY PROFILE: At Springwell, we are dedicated to our mission. For more than 40 years, our staff has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence. We are also committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference - each, and every member of our staff. At Springwell we are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities. We believe in and are looking for new staff who embrace: Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support. Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service. Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.

Title:  Assistant Director of Programs (Fair Ridge)  Department: Fair Ridge Family Shelter  Reports to:  Director of Fair Ridge  FLSA Status: Exempt  Salary: $70,000 to $75,000    About Us:  Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.  In the last year, our compassionate team of individuals changed the lives of nearly 3,000 individuals, half of which were children.  Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)  About the Role:  The Assistant Director of Programs manages the service delivery team for the following programs serving households with children:   Homelessness Prevention Services (Regions II)    Emergency Shelter & Rapid Rehousing Services (Region II)    The Assistant Director of Programs provides support to ensure safe, efficient, and effective operation of all programs.  The Assistant Director of Programs develops strategies in collaboration with the Director of Programs and Services (Region II) to accomplish program goals in accordance with agency philosophy and values.  The Assistant Director of Programs is responsible for ensuring that best practices are implemented according to program type.     Key Responsibilities   Program Leadership & Oversight  Lead the case management team using a trauma-informed, client-centered, and Housing First approach.  Oversee daily operations, caseload distribution, and team workflows to ensure equitable and high-quality services.  Monitor and ensure compliance with all contractual obligations, agency policies, and local, state, and federal regulations.  Collaborate with the Director to design, implement, and evaluate programs, policies, and procedures.  Support continuous program improvement through needs assessments, program evaluation, and client satisfaction surveys.   Staff Supervision & Development  Supervise and support a team of case managers, housing locator and the intake coordinator, including conducting regular one-on-one supervision, coaching, and performance evaluations.  Provide guidance in complex case management, crisis intervention, and service coordination.  Identify training needs and coordinate access   Develop and facilitate in-service trainings and professional development opportunities for team members.  Promote a collaborative and professional team environment that fosters self directed learning and staff growth.  Service Coordination & Client Support  Oversee diversion and client intake process   Ensure thorough and accurate client documentation  Review client files and service plans in coordination with the Senior Case Manager to ensure documentation integrity.  Participate in case conferencing and client meetings as needed to support staff and promote quality service delivery.  Address and resolve client grievances or appeals in a timely, fair, and trauma-informed manner.  Data Management & Compliance  Monitor use of HMIS and internal systems to ensure accurate data entry and high-quality case documentation.  Verify data accuracy for internal and external reporting requirements.  Support compliance with all Fairfax County HMIS requirements and ensure data is up-to-date and report-ready.  Operational & Administrative Support  Review and approve staff timecards, schedules, and leave requests.  Participate in the on-call rotation and serve as a crisis response backup for service delivery staff.  Ensure all available funding is tracked, spent appropriately, and supported by required documentation.  Attend community meetings, represent the agency in workgroups, and maintain collaborative relationships with external partners.  Foster a positive, mission-driven culture that promotes innovation, learning, and shared leadership.  Requirements About You:   Required:  A bachelor's degree in human services/related field or commensurate experience  3+ years of program and staff management experience   Strong public speaking and communication skills  Strong written communication skills  Ability to prioritize competing responsibilities and make sound judgements  Valid Driver’s License  Willingness to work evenings and weekends when needed   Preferred:  A master’s degree in human services/related field  Experience leading/supporting programs serving homeless families  Experience leading/managing in a residential environment    Physical Requirements:  Annual TB Test is required  Ability to sit or stand for long periods  Ability to lift items weighing 10-20 pounds  Benefits Benefits Medical, Dental & Vision Insurance 401K contributions with a 4% employer match 13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off Two Semi-Annual Team Building Events Equal Employment Opportunity: Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department. Drug and Alcohol-Free Workplace Policy: Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.

Work every day doing something different depending on the needs of a complex Nutrition Program. Springwell is looking for a Part-Time Traveling Community Food Service Worker to help cover daily operations needs including delivering meals and staffing staging or community dining sites for the Springwell Nutrition Department. This position provides a flexible person with the opportunity to help support a program providing hunger relief and decreasing isolation for older adults in Waltham and Marlborough (position is based out of one location or the other, not both). POSITION DESCRIPTION: Duties are included but not limited to: meal delivery to elders, serving meals at elder lunch sites, and other projects as assigned. This position offers $18.00/hour for a 20-hour work week: Monday - Friday from 9:00 a.m. - 1:00 p.m.(hours may vary based on location) and includes paid holiday, vacation and sick time and is eligible for benefits. Mileage is included when a home delivered meal route is covered QUALIFICATIONS: A reliable car, current driver's license, and safe driving record required. Must be able to lift 25lbs. Must be flexible, able to work independently, friendly, and enjoy working with elders. Some experience with elders, preferred. Knowledge of geographic area a plus. BENEFITS (prorated): 3 weeks of vacation in first year Birthday off 13 paid holidays 3 paid personal days 15 paid sick days per year (You can accumulate up to 450 hours) Health & dental insurance with employer contribution Life and long-term disability insurance at no cost to benefit eligible employee Flexible Spending Plan Employee Assistance Plan 401K Retirement Savings Plan w/ employer contribution Mileage reimbursement Employee referral bonuses Free parking Commitment to promoting from within ABOUT US: For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence. We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference – each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities. We believe in and are looking for new staff who embrace: Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support. Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service. Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.

Under the supervision of the House Manager, an employee in this position is responsible for the day-to-day operation of the IRA and for ensuring continuous active treatment. The Assistant House Manager directs the staff and services within the IRA; maintains a home-like environment; performs related work as requested in the absence of the House Manager. Illustrative Examples of Work Confers with the House Manager regarding the supervision of the IRA. Participates in the recruitment, training, supervision, and evaluation of direct care staff. Maintains accurate accounts of individuals’ account ledgers and personal accounts. As required, and with specialized training, drives the Agency vehicle for the purpose of program individual transportation, shopping, or other related IRA business. Prepares reports and other informational materials as needed and ensures completion of deficiencies. Assists staff with maladaptive behaviors and emergency care (with specific training). Ensures that the IRA is maintained in a neat, clean, and organized manner and is attractively decorated. Ensures that safety standards are adhered to. Brings to the attention of the nurse, clinical staff, and House Manager and/or Assistant IRA Director any changes in the individuals medical conditions or other pertinent information as needed. Assists individuals with toileting; may include changing diapers, showering/bathing, and maintaining of personal hygiene; and transferring/lifting. Completes assessments as required. Participates in meetings as required. Maintains an appropriate wardrobe for each individual. Ensures that individuals are provided with continuous active programming. Ensures that each individual is provided with privacy during treatment and care of personal needs. Ensures opportunities for individuals’ choice and self management to the extent possible. Ensures that activities are age appropriate. Performs other duties as assigned. Requirements Minimum Qualifications A High School Diploma or GED NYS Driver's License with satisfactory driving record Readiness to learn and utilize relevant agency computer applications. 1 year experience in Human Services OPWDD field Must be able to adjust hours to a flexible 40 hour work week schedule. Benefits Salary: $22.30 Schedule: Sunday 7am-3pm Monday-Thursday 1pm-9pm Paid Training Affordable Health, Dental & Vision Generous Paid Time Off (PTO) Tuition reimbursement 401k

Job Posting Job title: Eligibility Specialist Location: Pala, CA Application Deadline: Open until filled Compensation: Minimum of $22.50/hour. DOE. Benefits: *Paid Holidays *Rich Medical, Dental & Vision *Generous Vacation & Sick *401(k) Match Status: Full Time/Regular position WE ARE AN ORGANIZATION THAT VALUES IN-PERSON COLLABORATION AND INTERACTION, SO WE DO NOT OFFER ANY REMOTE POSITIONS. Job Summary Under general supervision of the TANF Site Manager, perform various duties involving initial and ongoing eligibility determination of applicants, and participants for TANF services. Advise TANF participants of program services; maintain assigned caseload; and assist other support staff in related duties. Maintain accurate and detailed records, produce periodic reports, or generate correspondence and maintain a well-organized workflow. Essential Functions 1. Interview applicants and recipients of TANF services to obtain financial and other eligibility data. 2. Review applicants’ documents for completeness, legibility and accuracy. 3. Interpret and explain regulations and requirements of the various TANF services. 4. Analyze the financial and eligibility information which is collected to determine initial or continuing eligibility for one or more categories of TANF services. 5. Contact county community agencies/programs, schools, etc., to verify eligibility data and to clarify discrepancies in the information provided by applicants and participants. 6. Ensure that applicants and participants understand their TANF rights and responsibilities. 7. Compute benefits for which participants are eligible; initiate and update documents. 8. Attend Tribal and other special events for outreach and/or networking. 9. Organize caseload and files so that necessary records and documents are processed and updated within specific deadlines established by TANF guidelines. 10. Process monthly cash assistance, child care, transportation and other supplements. 11. Provide clarification to participants or others concerning their status or other pertinent situations. 12. Complete and review basic computer documents; input and access data from computer network database. 13. Interpret TANF Plan, Federal Regulations and Program guidelines to best serve families. 14. Investigate case discrepancies as needed. 15. Pick up and deliver participants (including adults and children) to and from various locations, including rural/urban areas and reservations, for trainings, appointments and special activities. 16. Maintain strict confidentiality of all facts of programs and client records. Job Requirements and Qualifications Education & Experience: Minimum High School Diploma and three (3) years’ work experience in a case eligibility capacity. Or, Associate’s degree or higher with two (2) years’ work experience in a case eligibility capacity. • Experience with the application of TANF policies and procedures (preferred not required). • Experience with intake procedures and conducting client interviews. • Experience with the policies and procedures of case eligibility systems, the methods for assessing client needs and developing and implementing case requirements. • Experience in developing and maintaining relationships of trust, cooperation, and good rapport with staff, administrators and clients. • Experience working under minimal supervision in high-stress situations to accomplish tasks within specific deadlines. • Experience collecting and evaluating data and formulating recommendations. • Experience handling complaints, disputes, grievances and conflicts with others. • Experience with database systems. Certificates & Licenses: Valid California Driver’s License with driving record acceptable to SCTCA’s insurance. Knowledge Requirements: Strong interpersonal skills with the ability to speak persuasively with individuals and groups. Strong mathematical and problem-solving skills. Possess well developed skills in prioritizing, organizing, time management and verbal/written communication skills. Computer literate with the ability to operate a PC and MS software such as Word, Excel, PowerPoint and Publisher. Proficient in using virtual meeting platforms such as Zoom, GoToMeeting, etc. Knowledge of Indian history, culture and politics a plus. Physical: Typically requires sitting for extended periods of time. Lifts and moves objects on occasion weighing up to 25 pounds. Primarily an indoor office environment. Conditions of Employment: Candidates are required to successfully complete required background check, including Live Scan and drug screening. Other Information In addition to the essential duties listed above the Eligibility Specialist is expected to: 1. Demonstrate tact and a high level of professionalism due to the sensitive and highly confidential nature of the position. 2. Consistently report to work on time prepared to perform the duties of the position. 3. Possess excellent oral and written communication skills. 4. Communicate regularly with supervisor about department issues. 5. Demonstrate the ability to handle difficult situations with respect and courtesy. 6. Possess the ability to work effectively with people from diverse cultural, ethnic and socio-economic backgrounds. 7. Be flexible for periodic after-hours and weekends. Scheduled travel (outside of the SCTCA service area or in a different county) will be required depending on workload, workshops, trainings, etc. 8. Be detail oriented and possess strong organizational skills. 9. Demonstrate efficient time management and prioritizes workload daily. 10. Maintain heavy paperwork and processing in a fast-paced work environment. 11. Work independently and as a team to meet timelines. 12. Be thoroughly knowledgeable of all TANF guidelines at all times. 13. Make sound rational decisions and recommendations without bias. 14. Participate in various departmental meetings and/or committees. 15. Assist with temporary training support of TANF staff. 16. Travel between office sites may be requested to assist with training support/office coverage or as needed. 17. Encourage and build mutual trust, respect, and cooperation among team members. 18. Develop and maintain constructive and cooperative working relationships of trust, confidence, and good rapport with staff, administration, and program participants. 19. Other projects and responsibilities may be added at the manager’s discretion, such as participation in Social Work conferences, Health Fairs, Career Fairs, Graduation events, etc. About Our Company The Southern California Tribal Chairmen's Association (SCTCA) is a multi-service non-profit corporation established in 1972 for a consortium of 25 federally-recognized Indian tribes in Southern California. The primary mission of SCTCA is to serve the health, welfare, safety, education, cultural, economic and employment needs of its tribal members and enrolled Indians in the San Diego County urban areas. A board of directors comprised of tribal chairpersons from each of its member Tribes governs SCTCA. How to Apply Preferred method: Apply online at http://sctca.applicantpro.com/ A. Apply in person and submit a completed Application for Employment with a resume to the Human Resources office*, located at 11475 Nejo Rd. Bldg H. Pala, CA 92059. *Office subject to closures. B. Fax a completed Application for Employment and resume to 760-742-8610. Note: The Application for Employment can be found at www.sctca.net, under the “Careers” link. Next Step in the Process 1. If you are selected to move forward, you will be emailed an online assessment. 2. If you are not selected, you will receive a denial email. Note: These emails could possibly go to the spam folder, so please check there as well. SCTCA IS AN “AT-WILL” EQUAL OPPORTUNITY EMPLOYER WITH NATIVE AMERICAN PREFERENCE To be considered under Native American Preference, you must submit verification of Tribal affiliation with your application.