Customer Success Manager

Position Overview maxRTE delivers software solutions that helps our clients solve one of the most important challenges in healthcare -- helping patients gain access to care through revenue cycle management. We are growing fast, and are looking for a passionate and driven Customer Success Manager to lead and expand our relationships with our most critical clients. Reporting to our COO, a great candidate has superior client services skills, possesses a proactive approach to building customer accounts, is comfortable with SaaS and data, and thrives in fast-paced environments that requires rolling up their sleeves. What You'll Do: Own a sizable book of business with some of maxRTE's largest hospital and health system clients -- you will be goaled on retaining and growing these relationships Identify expansion opportunities and successfully drive upsell and cross-sell Represent maxRTE as the voice of the business with your customers, specifically ensuring timely responses to client outreach within 24 hours Lead monthly or quarterly business reviews with your client teams and become a trusted partner with both day-to-day users and senior client stakeholders Partner with our Operations Analyst team to: Successfully onboard new clients Build regular client-facing reporting highlighting our ROI and opportunities to improve customer outcomes Monitor customer usage data to extract insights about client health and troubleshoot issues Set up, maintain, and update configurations in our software platform to meet the needs of each client Running test file / proof of concepts for prospective and existing clients Become a product expert in all facets of maxRTE Communicate client feedback to our support team to address immediate issues, and to our engineering team to inform our product roadmap Requirements Who You Are: You have a bachelor’s degree in business, healthcare, or a related field; MBA is a plus. You have 5+ years' experience in a client-facing or professional services role within a software or healthcare technology environment. Experience with complex healthcare systems, such as Epic, is strongly preferred. You are a fast learner who can quickly get up to speed on the needs of healthcare providers, their teams, and the health insurance ecosystem. You’re comfortable developing customer success strategies using data-driven insights. You’re a natural collaborator who can convey complex ideas simply to end users and engineering teams alike. You can lead technical and/or software integrations and own customer-facing documentation. You can manage complex projects from inception to execution to KPI measurement. You provide frequent, clear and concise written and verbal communication. You thrive in fast-paced, often ambiguous environments and are willing to pitch in above and beyond your job description to help the team achieve its mission. Benefits maxRTE is committed to training, mentoring and accelerating the career of each and every member of our team. We are deeply invested in our employees and offer: Competitive salary + bonus Other perks & stipends for remote working Team bonding and 2x annual off-site events Unlimited paid time off Dental, Vision, Health and Life Insurance About Us maxRTE is a fast-growing healthcare revenue cycle management software company, helping healthcare providers find insurance for patients. With 1 in 4 Americans having trouble paying medical bills, we strive to have impact for patients, providers and our community. Our insurance discovery software locates unknown coverage from commercial and exchange plans, Medicare, Medicaid, Tricare, worker’s comp, and Cobra for 15-20% of all self-pay patients. We easily integrate with EHRs and our web-based portal ensures secured access for employees, no matter where they work. maxRTE is an equal opportunity employer and believes in creating a supportive and diverse workplace. We want to have the best available people in every job. Therefore, the Company does not discriminate, and does not permit its employees to discriminate.

A Home Improvement Company, is looking for telemarketers. - If you are the Best, Your place is with us. - Start at $20! an hour but if you are the best experienced telemarketer we will start you with $22 an hour + Commission + Bonuses - Working hours: 8:30 AM - 5 PM Monday through Friday. - Hourly + Commission + Bonuses. - Work in friendly environment where we provide you all the tools to make you a success. - We will train good potential to grow to Management Position. - Full time, in office employment, NO REMOTE EMPLOYMENT AVAILABLE Conveniently located close to a large Metro station at Wilshire and Western. You can email us your resume or call during business hours to 866-456-0400 to schedule an interview (818-402-5152 - After business hours)

Zifo is hiring! We are looking for a Customer Success Manager to join our team. This person will be responsible for managing customer relationship for Zifo’s strategic customers in the U.S. The CSM will be accountable for active account mining, manage existing revenue stream and continuously build the revenue pipeline across the customer portfolio and ensure successful partnership with customers. Responsibilities: Partner with Customer Success and Delivery teams in kick starting engagement with new customers/business areas/products. Understand customer’s tangible and intangible expectations, requirements and ensure they are delivered by Zifo Manage the engagement with customers and Zifo’s internal teams, in alignment with Zifo’s culture and values Partner with Service Delivery Management teams at Zifo to ensure transition of projects from Account Mining to Project execution Perform active Account Mining by expanding relationships beyond the current set of customer contacts/business groups and work with the Client Partner on the business plan for success Be the Zifo champion for Requests for Proposals (RFPs) from Customers; Work closely with Client Partners and/or own the response to RFP’s and work collaboratively with cross-functional stakeholders from Zifo including but not limited to Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter Experts etc., across geographies Identify and propose Value Adds, means to realize and ROI for the customer Be accountable for the successful business outcomes as part of the relationship between Zifo and client organization Establish and nurture relationships with clients, convert them to Zifo champions and build rapport with multiple stakeholders within our customer portfolio Ensure Zifo’s ongoing business with customers are renewed as appropriate Be accountable for steering committee meetings and presentations with customer leadership Provide insights into industry trends and share consultative inputs with customers Proactively suggest best practices internally in Zifo and with customer interactions in the spirit of ongoing improvements and excellence Requirements 8+ years of Customer Success Management / Account Management experience at a Software Services company/Product company or 5+ years of consulting experience for Life Sciences Strong project management abilities, written and verbal communication skills, and presentation capabilities Detail oriented and ability to do multi-tasking at various levels; Self-starter and ability to prioritize critical tasks daily High attention to detail organization skills and a team player Must be willing to juggle many things at once and prioritize effectively. Must be an Influential person, build and nurture rapport with customers, drive them towards desired actions, and challenge them when appropriate Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

One day only Goodwill hiring event many positions available! Positions include Retail associates, Retail management, Job coaches, custodial and many more! Hiring event is on July 31st 2025 from 10 am to 2 pm must bring valid ID and social security card. Don't miss this opportunity to get hired on the spot! For more information please call 562-445-3673.

Company Background eVisit, headquartered in Mesa, AZ, is a Digital Health & Telemedicine company seeking to revolutionize healthcare delivery by creating physician-first tools that fundamentally simplify healthcare. Our HIPAA compliant telemedicine software was built for providers, by medical physicians, to optimize patient flow and boost practice revenue; while providing added convenience and high-quality care to patients, whether at work, home, or on the road. eVisit is the fastest growing telemedicine software platform. The company is comprised of a unique team of talented individuals whose experiences are driven from backgrounds in healthcare and software development fields. Customer Success Manager As a member of the Customer Success Organization, the Customer Success Manager will be responsible for managing the customer’s lifecycle journey, positioning him/herself as a partner and trusted advisor to the customer. The CSM is the primary point of contact to the customer and is responsible for helping a customer connect their vision to tangible outcomes. About You: You are passionate about technology and its potential to positively impact everyone’s access to higher quality, more convenient healthcare. You thrive in a highly-collaborative environment and are motivated by working with other high-performers. You find creative ways to engage with customers, build relationships, and influence the organizational process. You’re dedicated to professional development and personal growth You’ve built relationships that you can leverage to grow the account and the company together. Requirements Define and optimize customer journey to facilitate customer ROI Attainment Create and Manage a Success Plan for customers in your assigned segment Define and oversee lifecycle processes/touch points Identify opportunities for continuous improvement Manage and lead the Customer Executive Business Review Process for customers assigned to your segment. Drive value for customers Engage with customers to drive software adoption. Demonstrate and promote new products, enhancements, and updates. Support assigned accounts to drive product adoption and ensure they leverage the solution to achieve full business value Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement Provide targeted software training to Customers as needed Actively manage customer health to keep customers engaged in the platform and adopting each new feature. Be a trusted advisor to customers, driving product usage Identify ways to increase client usage, identifying processes, best practice, and workflows within the organization to better leverage product solutions. Drive alignment with Renewals & Upsell and Sales Engage in the renewal process with clients within your segment; proactively driving the retention rate of our customers Forecast retention, expansion, and new product offerings for assigned accounts by utilizing Key metrics Own tracking and reporting for key business and growth metrics including churn by segment, upsell by segment, and overall renewal cohort customer health. Prioritize resources using a data-driven approach focusing on at-risk scenarios and expansion opportunities Provide quarterly account status reports and action plans for identified customers Make data-informed decisions Qualifications Bachelor's degree or equivalent practical experience required, MBA preferred. 3+ years of experience as a Customer Success Manager, Account Manager, Business Development Manager, or Similar. Experience managing renewal conversations and renewing existing agreements within a Saas application lifecycle. Experience in business strategy consultation; advising and driving strategy at the Executive level of growth-focused organizations. Strong financial acumen and business sense. Strong problem solving and analytical skills; ability to evolve business and product strategy based on research, data, and industry. You learn technology quickly and navigate it with ease. Ability to travel 10% of time in US Benefits Competitive salary Great benefits package including medical, dental, vision, HSA & FSA plans 401(k) Generous PTO plan, plus 12 paid national holidays Fun, collaborative environment where the company is working to define the future of telemedicine Excellent opportunity for professional growth

WHO WE ARE As one of the largest Master Agencies in the United States boasting over 30 years combined experience, DNAA is committed to the long-term growth of our agents and partners. We currently operate in 41 states with distribution in every major city throughout the United States. We come with the best offering and best compensation package industry wide. We know what it takes to build a successful marketing agency and are here to support you 24hrs a day/ 7 days a week. WHAT WE ARE LOOKING FOR We are currently seeking NEW DISTRIBUTION PARTNERS and AGENTS to pass out free government phones. WHAT WE OFFER -Unbeatable Compensation Package -Free Branded Marketing Materials -Onboarding Support with Fastest Turnaround Time -Name Brand Devices & Unlimited Inventory -Full Back End Support Suite Provided FREE -Weekly Pay For more information please call or email me directly at Mehdi@DnaaCorp.com or 949-566-4000