Helpdesk/Customer Support Specialist (Queens, New York) (Queens, New York)

We are seeking a Customer Service / I.T. Support employee to support our clients and their computer systems. Work will be performed principally at our retail repair shop and occasionally at customer locations. Field service appointments are conducted at a variety of small business locations throughout Santa Cruz County and may include work at clients’ homes as well. You will be expected to interact with customers and provide general assistance as needed to in-house staff. Your primary responsibility will be the maintenance, configuration, and reliable operation of customers’ computers and computer systems. You will actively resolve problems and issues with computers, software applications, and other hardware to limit work disruptions. Duties shall include: • Provide support to clients on-site or remotely • Work with Windows operating systems • Troubleshoot, repair, and maintain clients’ computers • Install patches, hotfixes, and updates to OS, antivirus, and security software • Assess systems, identify and recommend solutions. All candidates must be highly computer proficient (familiarity with Windows/Office is a must, OS X experience a plus), have strong communication skills, a pleasant phone manner, and be self-motivated and able to work independently. The successful candidate will initially work under the guidance of senior staff and with experience is expected to acquire a wide range of skill sets that include: • Troubleshooting network printers, routers, switches • Familiarity with Mac OS X • Familiarity with server operating systems • Support for basic network connectivity issues – wired and wireless Candidates must therefore be intelligent, enthusiastic, able to think on their feet, have a strong work ethic, possess excellent problem-solving and customer service skills, and enjoy working in a fast-paced and challenging environment. Hours are 6-hour shifts, 3-4 days per week, and will include Saturdays from 10AM until 4PM. Weekday flexibility and reliable transportation is a must. Apply online at https://www.friendlycomputing.com/apply-now.html

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good Knowledge of RMM tools - Datto and Huntress Familiar with ConnectWise, RMM Windows 10/11, Office 365, COMPTIA A+, and Network+ Certifications - strongly preferred Strong documentation skills and providing exceptional service to clients If interested in this great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

I'm seeking a qualified Mechanic to join our team. The ideal candidate will have a strong background in vehicle maintenance and repair, and be able to work independently and as part of a team. This position requires someone who is organized, efficient, and able to manage multiple projects simultaneously. The successful candidate will be responsible performing repairs and maintenance on vehicles. If you are interested in this position, please contact me at [408 705 4109] to discuss it further. I look forward to speaking with you!

In need of a LIGHTING ASSISTANT for a gig in Chelsea, Manhattan, NYC on Thursday, 7/17, from 2PM-8PM EDT. * No need for prior experience. * To apply, you have to reply with the following details: - Name: - Location: - Instagram Handle or Link to Social Media:

Entry-Level Technicians – Material Handler Services at IT Facility Location: Franklin, MA Type: Full-time (Monday – Friday 2:45PM – 11:15PM) Start Date: Immediate openings available Join an exciting initiative supporting the construction of next-generation AI server racks. We're partnering with a major equipment manufacturer on a project that will span several months—with long-term growth opportunities ahead. What You'll Do You’ll gain hands-on experience, helping our engineers build and organize critical infrastructure. Starting with material handling tasks, you’ll grow your skills and complete training to prepare for potential future technical roles. Key Responsibilities Equipment Setup: Receive deliveries, unbox and organize large quantities of tech equipment, assist with lifting and staging Recycling & Waste Management: Break down packaging materials and ensure proper disposal or recycling Safety First: Follow all safety guidelines, including ESD protocols and company procedures Material Handling Support: Help move, stack, and set up equipment throughout the facility Training & Development: Complete online courses to boost your data center technical knowledge (provided by us) What You’ll Need Must-Haves: Ability to lift up to 50 lbs and remain on your feet for 8+ hours Sharp attention to detail and strong organizational skills Understanding of basic data center safety practices 1+ years of technical education or practical experience Preferred Qualifications: Experience in large-scale IT environments or data centers Familiarity with network tools and troubleshooting Work Environment Physical, fast-paced setting with tight spaces and heavy lifting Opportunity to learn the latest cooling technologies used in modern AI server rack assembly Pay Rate: $22/hour If you’re ready to kick off a hands-on tech career, apply now and become part of a team shaping the future of AI infrastructure.

We’re a Los Angeles-based IT Managed Service Provider (MSP) seeking a skilled and reliable Mac IT Support Technician for a contract-to-hire opportunity. You’ll support one of our fast-paced, fully Mac-based production clients and play a key role in providing day-to-day technical assistance in a hybrid remote and onsite capacity. This position begins with a short-term contract (30–60 days) with the goal of transitioning into a part-time W-2 employee role if the fit is right. You’ll work approximately 20 hours per week, primarily remote, with possible weekly visits to the client’s metro Los Angeles location. In this role you’ll be supporting creative professionals and production staff with day-day business operations related to IT, as well as troubleshooting and resolving Mac-related IT issues to help maintain a reliable, high-performance environment. Responsibilities Include: - Provide daily end-user support for macOS systems, including hardware and software troubleshooting - Install, update, and configure applications and system preferences - Support user access, device enrollment, and app deployments via MDM (Mosyle) - Troubleshoot local network issues, printer problems, and connectivity disruptions - Support video editors and designers using Apple hardware and Adobe software - Escalate complex or systemic issues to senior engineers as needed - Set up and configure new Mac systems via Mac MDM (Mosyle, JAMF) - Assist with onboarding and walkthroughs of new hires and contractors - Perform occasional onsite visits for physical tasks related to troubleshooting or new user setup Preferred Skills & Experience: - Strong, in-depth knowledge of macOS settings, hardware, and device management - Solid understanding of networking fundamentals (DNS, DHCP, IP configurations) - Basic understanding of cybersecurity concepts like least privilege and endpoint security - Familiarity with creative workflows and software, including Adobe Photoshop and Premiere Pro - Comfortable supporting users across platforms like Google Workspace, Microsoft 365, Slack, Adobe Creative Cloud, and Airtable Requirements: - 1+ years experience in a Mac-focused IT support role or a B.S. in a related field - Experience supporting creative or production teams is a plus - Familiarity with MDM tools like Mosyle - Excellent communication and troubleshooting skills - Based in the Los Angeles area with reliable transportation for onsite visits