$55,000-62,500
Blueground
San Francisco, CA, USA
đ Redefining how people live. At Blueground, we believe that when your base is reliable, the world opens up. Thatâs why weâre building the worldâs leading platform for living. Every year, 350 million people move between citiesâyet todayâs housing options havenât caught up with the needs of this modern, mobile generation. Blueground was built to change that. With 40,000+ homes across the globe, available for stays from a few days to a year or more, weâre just getting started. Weâre on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.  Our culture is grounded in five principles: Guests First â Every decision starts with their experience. Move Fast â We value speed, momentum, and action. Dive In â The magic is always in the details, and we go deep. Embrace Change â Change isnât a disruption; itâs how we grow. Keep It Honest â Transparency accelerates progressâand strengthens relationships. If youâre ready to do the best work of your life and help reshape how the world lives, weâd love to meet you. The Role Weâre looking for a detail-oriented Field Operations Associate to join our San Francisco CA. team. In this hands-on role, you'll be the heartbeat of our operationsâprepping properties, solving in-field issues, and ensuring our apartments are always guest-ready. From conducting move-in inspections to troubleshooting WiFi or assembling furniture, youâll be instrumental in maintaining Bluegroundâs high standards and delivering a seamless experience for every guest. What Youâll Be Doing Unit Preparation & Upkeep: Work closely with Operations Managers to get apartments fully furnished, stocked, and ready for move-inâhandling everything from small fixes to last-minute prep. On-the-Ground Support: Serve as Bluegroundâs boots on the ground, resolving issues such as guest lockouts, cosmetic repairs, and WiFi or tech troubleshooting quickly and effectively. Inspections & Quality Checks: Perform pre-check-in and post-check-out inspections using a mobile checklist to ensure every home meets our quality standards. Walkthroughs & Quality Assurance: Conduct detailed property walkthroughs to ensure furnishing, dĂ©cor, and presentation are on-brand and flawless. Ad Hoc Projects: Support various local ops initiatives, such as key inventory management, organizing storage units, and capturing check-in videos for guest use. Team Coordination: Act as the on-the-ground liaison between the field, operations leadership, and the Customer Experience teamâkeeping communication tight and response time fast. Requirements Problem-solver with the ability to stay calm, flexible, and efficient in a fast-paced environment Comfortable performing basic handyman tasks (e.g., furniture assembly, minor repairs, lockbox installation, etc.) Strong organizational skills with attention to detail Ability to lift and move items over 30 lbs regularly Tech-savvy and confident with tools like Slack, G Suite, and mobile task apps Driverâs license and access to a reliable vehicle (mileage reimbursed) Positive, upbeat, and team-oriented personality Additional Requirements: Availability to work SAT/SUN/MON Valid driverâs license Ability to drive a company van-sized vehicle Access to a reliable vehicle (DC/SEA/LA/SF/SAN) with mileage reimbursement Benefits Competitive salary and quarterly performance bonus ($55,000 - $62,500 - up to 15% performance bonus) Laptop stipend & monthly mobile plan reimbursement Flexible PTO Competitive Health insurance (Medical, Dental and Vision), along with complimentary access to wellness perks like Health Advocate, One Medical, Teladoc Virtual Health & mental health therapy through Talkspace 401k retirement plan Paid maternity/parental leave benefits for new parents Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!