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Account Manager

Negotiable Salary

City Wide Facility Solutions

Charlotte, NC, USA

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Join Our Team at City Wide Facility Solutions! Are you a people person with a knack for building relationships? Do you thrive in fast-paced environments where every day is different? If so, we have the perfect opportunity for you as an Account Manager in our vibrant facility solutions team! As an Account Manager at City Wide, you will be the heartbeat of our B2B client interactions, forging strong relationships and ensuring client satisfaction. You’ll be responsible for managing our diverse portfolio of services, addressing client needs, and driving growth through innovative solutions. Your ability to connect with clients will help create a seamless experience and position City Wide as their go-to facility solutions provider! What You'll Do: Build and nurture long-lasting relationships with clients, understanding their unique needs and challenges. Deliver exceptional customer service by responding to inquiries, solving problems, and providing tailored facility solutions. Conduct regular site inspections and performance reviews to ensure quality standards are met and exceeded. Collaborate with our team of experts to strategize and present new service opportunities to clients. Utilize our CRM system to track interactions, monitor performance, and optimize service delivery. At City Wide, we pride ourselves on our culture of collaboration, growth, and fun. We know that when our team thrives, our clients thrive, and we’re dedicated to fostering an inclusive environment where everyone can reach their full potential. Requirements What We’re Looking For: A minimum of 2 years of experience in account management or client relationship roles. Exceptional communication skills, both verbal and written – your ability to convey ideas clearly is key! Strong problem-solving skills and a resourceful mindset to tackle challenges head-on. Experience in facility management or the service industry is a plus, but not required. Proficiency in Microsoft Office and familiarity with CRM tools. A self-motivated individual who is driven by results and values teamwork. Must have a valid driver’s license and reliable transportation to travel to client sites. Ready to take the next step in your career and make a real impact in the world of facility solutions? We’d love to hear from you! Benefits City Wide Facility Solutions offers a competitive compensation and benefits, including medical, dental, vision and PTO. More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com City Wide is an Equal Opportunity Employer.

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Charlotte, NC, USA
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