Application Engineering Manager

We are only accepting applications through verified recruitment websites listing our job postings (i.e. LinkedIn, Workable, Indeed, etc). Dymax will only contact potential candidates from email addresses in @dymax.com. About Us Dymax, part of the Bachmann Chemical & Engineering family of brands is based out of Torrington, Connecticut. Dymax is globally recognized as a pioneer in the development of light-curable adhesives and curing equipment. Today, our expansive portfolio of innovative adhesives, coatings, and maskants are supported by dispense solutions and cutting-edge UV and LED light-curing equipment. Unlike our competitors who supplying standard products, Dymax focuses on the customer experience by tailoring solutions that help customers lower costs, reduce their carbon footprint, improve efficiency, and drive profitability. Our focus on being a customer intimate organization has led us to where we are today: a rapidly expanding force within our industry, an innovative product portfolio, extraordinary employees, and a bright future based on creating quality offerings with a dedication to business growth. About You We’re seeking a result-focused, innovative, self-driven, and well-qualified individual to join our talented team as our Application Engineering Manager. Based out of our Torrington, Connecticut, location, you will direct innovative, customized technical solutions for external and internal customers by leveraging core competencies across and between company brands to provide coordinated, integrated, global-scale customer solutions for adhesive and equipment issues.  Also, by managing North America field and in-house AE teams to provide timely, robust root cause analyses and corrective actions to nonconformance events In addition, you will: Lead the coordination and integration of global AE team resources engaging BCE brand technical resources by leveraging entity core competencies, and establishing routinized, repeatable customer solution activities Optimize departmental application recommendations and root cause conclusions by leveraging experience and subject-matter-expertise with customer intimacy and people-management skills to develop and manage technical teams that provide consistent solutions and timely support for Internal and external stakeholders Develop vibrant, responsive, insightful, high-performing AE teams by exercising strong leadership and judgment skills to acquire, train, coach, cultivate, performance manage and develop dynamic, engaged employees.  Also, by assigning and distributing work, following up, setting objectives, and managing standards, test results, data collection, analysis techniques, qualification of leads, and reporting formats within the North American AE lab Efficiently disseminate product information, resolutions, and recommendations by leading the cross-departmental coordinated flow of issue resolution, root cause analyses, and available alternatives with Customer Service, Sales, Production, R&D, Product Management, and Quality. Create product marketing and sales opportunities by engaging with, and providing exceptional assistance to, customers, Territory Sales Managers, and sales channel partners in the design, manufacture, and development and testing of new or revised offerings Build product awareness and Dymax product use capabilities by coordinating and providing regular technical training to Territory Sales Managers, sales channel partners, customers, and stakeholders  Effectively manage and manipulate departmental expertise and strategies by recognizing industry drivers, conducting market and competitor research, analyzing industry and trends, and identifying changes in competitors’ product offerings Deliver consistent, dependable quality assurance to customers by ensuring Application Engineers are trained to meet environmental, legal, safety, and compliance standards, and by creating and embracing a culture of quality and customer focus Requirements You should have: BS/BA degree – preferably in chemistry, engineering, and or relevant science, or materials background  Proficiency with Microsoft Office and Windows-based software essential   5+ years of experience of workflow management for a technical group  5+ years of experience with adhesives and coatings preferred  Precise, detail-oriented, but with a thirst for knowledge, and an ability to lead and motivate others  Bilingual English and Spanish advantageous  Benefits Our company offers its employees: Attractive salaries Personal growth opportunities Excellent benefits packages that include: Health Care Plan (Medical, Dental & Vision) Retirement Plan (401K) Life Insurance (Basic, Voluntary & AD&D) Generous Paid Time Off and Public Holidays Short-Term and Long-Term Disability Free uniforms and footwear Training & Development Tuition Reimbursement Wellness Resources Salary Range: $106,000-$153,000 Our company takes the compensation of its employees very seriously and considers several factors when determining the total compensation package including but not limited to location, market range, skills, knowledge, experience, and abilities. The base salary range represents the low and high end of our company's salary range for this position. Actual salaries will vary and may be above or below the range. The range listed is just one component of our company's total compensation packages for employees. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, domestic violence status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.