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Amazon Business Operations Manager

$80,000-100,000/year

tarte cosmetics

New York, NY, USA

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Amazon Business Operations Manager   The ideal candidate is highly organized, detail-oriented, self-motivated, and has strong analytical and problem-solving skills to identify and address operational challenges. This position will support the Key Accounts team in a fast-paced and changing environment and will report to the Key Accounts Director.   Key Responsibilities:   ·       Support Amazon account team for all needs related to Amazon business ·       Serve as the cross-functional lead for tarte’s Amazon Premium Beauty business managing the full operational and commercial lifecycle ·       Develop and execute short- and long-term strategies to accelerate Amazon growth while maintaining brand equity and profitability ·       Developing and implementing operational plans, policies, and procedures to optimize business performance ·       Drive forecasting needs, revenue planning, and sell in/sell through analysis ·       KPI Management - monitor and improve Amazon-specific KPIs, including but not limited to, NetPPM, ASP, buyability, conversion rate, in-stock %, CRaP avoidance, chargebacks, Share of Voice, and content compliance ·       Develop an intimate understanding of each product category's top sellers, competitive landscape, and growth opportunities, leveraging this insight to gain a competitive advantage for tarte on Amazon ·       Monitor and report infringements in Brand Registry ·       Identify assortment, promotions, and pricing strategies to grow contribution margin and optimize product lifecycle performance. ·       Lead all backend operations in Vendor Central including product setup, Vine, BTR ·       Partner with Retail Operations on key KPIs, inventory flow, PO tracking, case pack optimization, logistics troubleshooting ·       Partner with demand planning on promotional forecasts, launch planning, and forecast accuracy. Ensure optimal retail inventory health through proactive forecasting, replenishment planning, and minimizing chargebacks/shortages ·       Manage chargebacks and build strategies to minimize chargeback impact ·       Analyze traffic, search trends, and keyword performance to influence product positioning and advertising efficiency ·       Partner with internal digital marketing and creative teams to support Amazon merchandising and marketing campaigns ·       Ensure A+ content and Brand Store are aligned with brand standards and optimized for conversion       Qualifications: ·       4–6 years of experience in eCommerce managing Amazon (preferably 1P/Premium Beauty) ·       BA/BS required ·       Strong analytical skills with the ability to derive insights from data and translate into actionable plans. ·       Proficiency in Microsoft Office ·       Proficiency in Amazon Vendor Central, AMS, Brand Registry, and eCommerce analytics tools (Helium10, Catapult, Keepa, or similar tools) ·       Proficiency with forecasting, inventory management, data analytics, P&L development, budget management, merchandising, and digital marketing ·       Excellent communication and interpersonal abilities to collaborate effectively with internal and external cross-functional partners ·       Strong demonstrated analytical skills and project management skills ·       Strong oral and written communication skills with internal and external partners ·       Strong attention to detail, ability to manage multiple projects ·       Ability to multi-task, manage high volume of deadlines ·       Highly motivated with the ability to thrive and multi-task in a fast-paced and demanding environment, passionate about cosmetics ·       Experience in beauty or premium categories a plus Our Perks: Salary range: $80,000-100,000 (Compensation will depend on a variety of factors, including but not limited to skill level, relevant work experience & education) Medical, dental, vision, 401K plan & access to health & wellness programs Paid vacation, holidays, summer Fridays, birthdays off, volunteer time & more Makeup gratis, employee discount on tarte.com, team give back initiatives Friendly, fun, creative & collaborative work environment

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New York, NY, USA
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