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Roofing Service Manager

Negotiable Salary

Western Construction Group

Garland, TX, USA

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Western Construction Group is a leading provider of roofing solutions for commercial and industrial buildings. With over 105 years of experience, we have built a solid reputation for delivering high-quality specialty services and exceptional customer service. We are currently seeking a Roofing Service Manager to join our team. As the Roofing Service Manager, you will be responsible for overseeing all aspects of our roofing service operations, including managing a team of service technicians when needed, coordinating service projects, and ensuring customer satisfaction. Key Responsibilities: Estimate and manage commercial roofing projects from established and new client acqusition Manage a team of service technicians and provide guidance and support in their daily activities Coordinate service projects, including scheduling, resource allocation, and materials procurement Ensure service projects are completed on-time, within budget, and meet quality standards Collaborate with customers to understand their needs and provide appropriate roofing solutions Provide technical support and guidance to service technicians on complex roofing issues Monitor and track project progress, and report on key metrics to management Maintain a high level of customer satisfaction by addressing any concerns or issues in a timely manner Support the development and implementation of service processes and best practices Requirements 5+ years of experience in the roofing industry, with a focus on service and maintenance Prior experience in a managerial or supervisory role is preferred Strong technical knowledge of roofing systems and materials Excellent organizational and leadership skills Ability to effectively communicate and collaborate with team members and customers Valid driver's license and reliable transportation OSHA certification is a plus Benefits Compensation Bonus Opportunity Company Vehicle Health Care Plan (Medical, Dental, & Vision) Retirement Plan (401K) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick, & Public Holidays) Short Term & Long Term Disability Training & Development Family Leave (Maternity)

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Location
Garland, TX, USA
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