Inside Sales Representative (7158) (Redmond)

Shift Schedule:Monday - Friday 6am - 3pm L&W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L&W Supply delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business. As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building supply expertise. In this role, it is helpful to have experience with building supplies, so that you are familiar with the various products and associated terminology. Specific duties may include: •Assisting customers in developing L&W solutions to meet their needs •Discussing features and benefits of products and services •Establishing rapport with new customers and nurturing relationships with long term customers •Soliciting feedback from customers on products and services •Coordinating delivery requests to ensure efficiency and customer satisfaction •Assisting in the development of branch sales plan and strategy •Assisting in the design and execution of merchandising strategy •Determining customers' needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job •Answering incoming phone calls and emails to assist customers in a timely manner •Accepting payment and applying it to the appropriate customer account •Arranging with the warehouse for customer product pickup •Reordering products to keep the store and warehouse shelves well stocked •Addressing and resolving service concerns, should they arise Specific qualifications include: •Bilingual in Spanish/ English is preferred but not required •1-2 years' experience with interior building products is preferred •Excellent verbal and written communication and interpersonal skills •Solid time management and prioritization skills •Basic computer skills •Positive attitude and team player •Detail and service oriented Benefits may include: •Health, dental, and vision coverage - eligible after 60 days, low out of pocket •401(k) with generous company match - eligible after 60 days, immediately vested •Employer paid employee assistance program •Employer paid short term and long term disability •Employer paid life insurance •Flex spending •Paid vacation •Paid sick days** (See disclaimer below) •Paid holidays **In accordance with Washington State law, associates accrue 1 hour of sick pay per every 40 hours worked, starting after 90 days of employment. 40 hours of accrued time may be carried over into the next year. Pay Rate Information $23 - 26/hr. Based on experience & qualifications. Must be able to work overtime as needed Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.