Luxury Timepiece Sales Specialist - TAG Heuer - Christiana Mall

TAG HEUER At REEDS Jewelers, we bring timeless values together with the innovation and energy of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, excellence, and elevated experiences—offering fine jewelry and timepieces from the most prestigious brands in the world. We are family-owned and proudly committed to people, progress, and performance. As we continue to grow, we remain true to our roots while embracing forward-thinking practices and premium partnerships, including our boutique with TAG Heuer. Known for its cutting-edge technology, bold design, and rich motorsport heritage, TAG Heuer represents the perfect fusion of precision and performance. This iconic Swiss brand shares our passion for excellence, making it a natural fit within the REEDS portfolio of luxury offerings.  Newark provides strong career opportunity with its growing residential communities, healthcare, education, and business sectors. Christiana Mall is a major shopping destination in the region, drawing consistent visitors from multiple surrounding states for its wide variety of luxury brands and shopping experiences. Luxury sales professionals here benefit from steady traffic, career growth, and an exciting retail environment. Newark’s central location, quality of life, and expanding job market make it an ideal place for long-term success.  This boutique is exclusively operated by REEDS Jewelers under the TAG Heuer brand, offering an opportunity to lead a store dedicated to a legacy of cutting-edge design, performance, and innovation in luxury timepieces. We’re looking for an energetic and driven Timepiece Sales Specialist to join our team, deliver an exceptional client experience, and represent the excellence of the TAG Heuer brand.  This is more than a sales role — it’s a chance to build client relationships, share your passion for luxury timepieces, and grow your career in an elevated retail environment.  What You’ll Do  Sales & Business Support  Deliver on personal and store sales goals, KPIs, and profitability  Serve as a brand ambassador and product expert on the sales floor  Maintain expert knowledge of product features, brand heritage, and timepiece technology  Support merchandising, inventory management, and promotional execution  Client Experience & Community Engagement  Create a client-first culture centered on luxury service and personalized experiences  Manage an appointment-driven selling model and cultivate long-term client relationships  Participate in personalized client outreach and clienteling efforts  Assist with in-store events that drive traffic, elevate brand presence, and strengthen client loyalty  Collaborate with corporate teams on marketing and community engagement  Team Development & Leadership  Partner with leadership to support a high-performing team culture  Provide peer support, share product knowledge, and foster team collaboration  Participate in ongoing training for selling skills and client service excellence  Operations & Store Standards  Ensure accurate inventory management, POS system usage, and shrink control  Maintain boutique visual standards, presentation, and organization  Execute store operations efficiently and professionally  Our Values  We lead through REEDS’ core principles:  Integrity – Do what’s right, always  Performance Excellence – Drive results and growth  Stewardship – Build trust at every turn  Professionalism – Lead with confidence and consistency  Entrepreneurial Spirit – Think boldly, act decisively  Team Orientation – Support, uplift, and collaborate  Passion – Love what you do and share it with others Requirements Required Qualifications  3+ years of experience in luxury retail, timepieces, or jewelry  Proven ability to exceed sales goals while building brand loyalty  Strong selling, communication, and relationship-building skills  Proficient in POS systems, Microsoft Office, and digital communication tools  Availability to work a flexible schedule including evenings, weekends, and holidays  High School Diploma or equivalent  Ability to stand long durations of time and carry up to 30 lbs.  Legal authorization to work in the U.S.  Preferred Qualifications  Experience with premium timepiece brands  GIA coursework or certifications  Deep passion for horology and creating elevated, memorable client experiences  Benefits REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.