Customer Support Associate - Work from Home - Tulsa, OK

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.  Senior living is deeply under-penetrated with software, and ECP is one of the industry's largest and fastest-growing software companies. Our mission is to build world-class software that improves the quality of life for seniors and improves clinical, business, compliance, and operational performance for our customers.  We are looking for a Customer Success & Value Growth Specialist, you’ll be the voice and main point of continuous value for our customers. You’ll proactively engage users to maximize product adoption, identify growth opportunities, and forge strong customer relationships. On the reactive side, you’ll manage billing concerns, process issues, churn indications, and pricing questions—ultimately transforming them into opportunities to strengthen value. This role blends strategic outreach with nimble problem-solving, requiring both persuasion and empathy. We’re not looking for someone to just "stop churn"—we’re seeking a champion who aims to maximize lifetime value, nurture active partnerships, and shape how we deliver value at scale. This is a chance to build systems, influence cross-functional strategies, and see real impact on thousands of customer lives.  Our team is based in Milwaukee, but we are open to this position being fully remote. Drive Customer Value: Schedule success check-ins and outreach campaigns to ensure customers fully leverage key modules—CRM, eMAR, EHR, Billing, Move-Ins. Partner with internal teams to ensure world-class experiences for our customers throughout their lifecycle Momentum Management: Catalyze usage during adoption dips—analyze data, diagnose friction, and coordinate solutions Serve as a product expert, guiding customers on best practices and helping them leverage ECP features to overcome challenges Issue Resolution: Respond swiftly to pricing queries, churn flags, and support escalations, turning challenges into constructive conversations Playbook Development: Build and evolve outreach sequences, adoption frameworks, negotiation scripts, objection-handling guides, and retention flows Ensure that all customers derive maximum value from their investment with ECP, leveraging success plans to demonstrate ROI Strategically guide clients on how our tools and partnership can impact their business to secure their top initiatives Customer Advocacy: Collect feedback, spotlight success stories, and facilitate case studies to amplify customer voice Take client satisfaction to the next level by acting as your clients' internal advocate Be an exceptional communicator not only towards the customer, but internally too, to appropriately manage customer concerns and needs Requirements Experience in SaaS Success/Inside Sales: 2–5 years in roles like CSM, SDR, retention, or customer growth—especially in high-volume outreach environments Proactive mindset: Comfortable cold outreach—calls, emails, demos—with a track record of converting conversations into outcomes Analytical edge: Familiarity with CRM/reporting tools—Salesforce, Gainsight, HubSpot, or Excel/SQL—to monitor patterns and derive insightsStrong at asking good questions, active listening, and navigating sensitive discussions (billing, churn, pricing) Independent & structured: A self-starter who thrives in building processes and working without micromanagement Belief in cross-functional teamwork with Sales, Product, Support, and Marketing to drive customer success.  Bonus: Hands-on with SaaS onboarding, value realization, retention campaigns, or renewals management. Bachelor's degree required Solution-oriented attitude, attention to detail, resourcefulness, and a strong ability to multitask Superior internal/external customer service and strong collaboration skills Early adopter of tools to streamline workflows Ability to craft written and visual materials in alignment with company brand guidelines and tone Proven problem-solving abilities and a solutions-oriented mindset Enthusiasm for healthcare, especially senior healthcare or healthcare for those with intellectual and developmental disabilities

We are kitchen and bath supplier specialize in cabinets and countertops in Sacramento offers immediate hiring. This is a on-site, 40 hours work week, full time position, from 8am to 5pm (includes Saturday). Overtime only if necessary. What we are looking for: *Outgoing and friendly team player *Willingness to learn and able to adapt to changes *Be able to multi-task and work in fast pace environment *Bilingual is a plus. *Experience in related field is a plus. Responsibilities: *Assist and answer customers' inquiries, in person, by phone, text, and/or email. *Design cabinets layout for customer's kitchen/bath/etc. (Experience is a plus, but will train) *Convert cabinet layouts into 3D drawings (Experience is a plus, but will train) *Follow through the workflow of the orders. *Create quotes, sales orders, and invoices accurately *Collect payments and process refunds *Follow up with customers on pending orders Requirement: *Candidate must understand basic math *Must be reliable and dependable *Must be authorized to work in the US Pay is starting at $20/hour + commissions and can be adjusted after 3-months probation, based on performance. We offer sick pay, paid time off, and paid holiday.

Job Type: Full-time, 100% in-office at Elliott Bay (Seattle) location Salary: $21.00 per hour Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply. About the Company Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have partnered with over 1,800 providers throughout our 16 locations, and we are continuing to grow! About the role This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities. Primary responsibilities Providing excellent customer service over the phone, in person, and via email Creating a warm and welcoming atmosphere for clients Managing the front desk by helping clients prepare for their visits Scheduling client appointments Supporting mental health providers with administrative requests Client insurance benefits verification Requirements What you’ll need to be successful Strong work ethic and ownership of your role Ability to multi-task and prioritize Willingness to step into uncomfortable situations with clients, providers and coworkers Motivation to receive feedback and continually grow Ability to travel to Northgate and/or Fremont for shifts throughout the week. Flexibility- we are open Monday-Friday 7:00am-8:00pm and Saturday 8am-4pm Shifts are: Tuesday-Saturday: Saturday 8-4, weekdays variable evening shifts (11-7, 12-8) Benefits We provide our full-time employees with: 75% coverage of health, dental, and vision insurance 15 PTO days accrued annually 6 paid holidays per year 401k matching Life Insurance Professional development training and opportunities for advancement We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment. Job Type: Full-time Salary: $21.00 per hour

Who loves the fall harvest celebration and the old fashioned pumpkin patch? We are looking for responsible, out going people to work different food and beverage positions at the annual pumpkin farm. Positions are open for weekdays and weekends. This is a wholesome family work environment. This is a great opportunity for students, retired people and folks in between. We open for the season mid September through October. We need new crew members in these positions: Kettle Corn Crew - Weekdays M-F 10am - 6pm / Weekends 9am - 5pm Lemonade Stand Workers - Weekdays M-F 10am - 6pm / Weekends 9am - 5pm Fudge / Sugar Shed Worker - Weekdays M-F 10am - 6pm / Weekends 9am - 5pm Cashiers in multiple locations - Weekdays M-F 10am - 6pm / Weekends 9am - 5pm Fudge/ Baking Kitchen Staff - Positions based on experience / times flexible Retail Cashiers - weekdays M-F 10am - 6:00pm / Weekends 9am - 6pm Hay Ride Drivers - Weekday 9a - 6pm weekends 9am - 6pm PLEASE INCLUDE WHETHER YOU WANT TO WORK WEEKENDS OR WEEKDAYS We want fun, outgoing responsible workers. This is only a seasonal job during the month of October but it is a nice way to pick up extra money for the fall, school, Christmas. etc. The position will pay $18.00 - $20.00 per hour depending on Experience. Regardless of the day of the week you must be able to work the allotted time scheduled. We can not split shifts. Please list your work experience. If you do not list any we will not respond to your inquiry. We will not respond to, " Is the job still available, call me" We are 20 minutes from downtown Sacramento in the Elk Grove area. There is no public transportation to our location. We are looking to fill positions immediately. Secure your spot on the team today!!

Pacific Aviation is hiring bilingual Airline Customer Service Agents at San Francisco International Airport (SFO) to support international airline operations in a part-time role. If you’re fluent in English and Mandarin or Cantonese, and you enjoy helping others in fast-paced environments, this could be your runway to an exciting aviation career. For over 25 years, Pacific Aviation has partnered with the world’s finest airlines to deliver exceptional service. Our team thrives on collaboration, professionalism, and shared success—and we’re excited to welcome new teammates who share these values. What You’ll Do Assist passengers during check-in, boarding, and arrivals Verify travel documents and process boarding passes accurately Answer questions and offer directions in both English and Mandarin or Cantonese Communicate clearly and respectfully with travelers and airline personnel Support the overall flow of passenger operations within the terminal Deliver consistent, courteous service under pressure in a dynamic airport setting Collaborate with team members and supervisors to maintain high service standards Uphold airline policies and ensure a secure environment for passengers and staff Requirements What You Bring Fluent in English and Mandarin or Cantonese (required) Strong communication and customer service skills Computer literacy and accurate data entry Calm, solution-oriented mindset in high-pressure situations Physical stamina to stand and walk for extended periods Willingness to attend 5 days of required computer training Authorized to work in the United States Must pass a background check and drug screening Schedule Part-Time Must be available 4 days per week, including weekends and holidays Shifts may include early mornings, afternoons, evenings, or nights Benefits Hourly Rate: $23.15 – $25.15 per hour Fully Paid Medical, Dental, and Vision Insurance – for you and your dependents 401(k) with company match Paid Time Off Paid Training Uniform Provided Discounted BART Clipper card or employee parking permit Referral Bonus Cell Phone Plan Reimbursement

Duties include full time work in an established agency serving customers and new prospects with property and casualty insurance and if licensed, life and health insurance. This is in a local office in Littleton and hours are 9-5 Mon-Thurs and 9-4 on Fridays. Includes health insurance and a retirement plan. Great job for someone wanting to get into the insurance industry or an experienced professional who wants to join a team that is supportive and an office environment that is inviting.