Browse
···
Log in / Register

Call Center Representative

$16/hour

Serenity Mental Health Centers

Las Colinas, Irving, TX, USA

Favourites
Share

Description

Ready to Make an Impact in Healthcare? Join Serenity.  Want to be part of something meaningful without a clinical background? This is your moment. At Serenity Healthcare, we’re transforming mental wellness with compassion, innovation, and a people-first approach.  No Healthcare Experience? No Problem.  We’re not looking for medical backgrounds — we’re looking for calm, clear communicators who know how to solve problems and keep things moving. If you’re steady under pressure, thrive in a fast-paced environment, and genuinely care about helping others, you’ll feel right at home. Bring your focus, empathy, and drive — we’ll train you on the rest.  The Role:  Call Center Representative | Las Colinas, TX As a Call Center Representative, you’ll connect with potential patients who’ve expressed interest in starting their healing journey but may be uncertain or hesitant. With a blend of empathy and confident follow-up, you’ll gently guide them toward booking their first appointment—turning leads into lasting patient relationships.  What You’ll Be Doing:  Gently guide hesitant patients to book their first appointment with care & empathy  Convert new leads into patients with confident, results-driven follow-up  Schedule, adjust, and cancel appointments with accuracy  Act as a liaison between established patients and their provider  Working with other healthcare professionals to ensure seamless patient care  Provide information about healthcare services, procedures, and policies  Handle patient concerns, complaints, and questions promptly and professionally  Follow protocols for managing patient inquiries and issues  Resolve patient issues, offer solutions, and escalate when needed  Verifying patient information, insurance details, and eligibility  Accurately enter and update patient info in the EMR system  Other duties as assigned  What You Need:  High School Diploma or GED  Proven experience in a high-volume customer service industry  Excellent verbal and written communication  Proficiency with MS Office applications a plus  Basic math skills  Why You’ll Love Working at Serenity:  Starting at $16.50/hour with growth opportunities to $19.50/hour within six months  Additional $1.00 per hour differential pay for fluent bilingual Spanish/English speakers (must pass in-house assessment)  Luxe-level benefits: We cover 90% of medical, dental & vision   401(k) – because your future deserves self-care too   10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge   Flexible Shift Hours  Who We Are:   Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.   Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.   

Source:  workable View original post

Location
Las Colinas, Irving, TX, USA
Show map

workable

You may also like

Workable
Now Hiring Seasonal Food Runners
Russo's On The Bay is a fine dining restaurant located in Howard Beach, New York. We are known for our exceptional Italian cuisine, elegant ambiance, and excellent customer service. Currently, we are seeking highly motivated and enthusiastic Food Runners to join our team. In this role, you will provide essential support to the servers and kitchen staff by ensuring timely delivery of food items to our guests. This role is ideal for those passionate about the restaurant industry looking to advance their career. Responsibilities Expedite food from the kitchen. Clean up buffet areas after cocktail hour. Maintain the hygiene and food safety of the cocktail hour food. Assist with dinner service, bringing main course items to the tables. Assist with cake cutting and plating. Reset cocktail hour areas for the next day’s service. Additional responsibilities directed by your Maitre`D or Terrace Supervisor. Requirements At least 1 year of experience in restaurant food service. Ability to work in a fast-paced and dynamic environment. Strong attention to detail and organizational skills. Excellent communication and interpersonal skills. Ability to work well in a team and individually. Flexibility to work late nights and weekends. Ability to lift up to 20 pounds, stand, walk up and down stairs, for extended period of time during shift. Benefits Paid Time Off (Per NYS Requirements) Paid Training Pre-Tax Commuter Transit Benefit Job Types: Part-time Seasonal with the ability to become Full-Time Pay: $16.50 per hour
Howard Beach, Queens, NY, USA
$16/hour
Workable
Customer Support Associate - Work from Home - Oklahoma City, OK
Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path. Position Description: We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must! Wage: $10.00 per hour ($7.25 per hour during training) Requirements High School Diploma or GED is required Great Verbal and Written Communication Skills Working Knowledge of Windows Based Operating Systems including Google Chrome Can Demonstrate Product Knowledge once Nesting Period is Complete Ability to Adapt in a Fast-Changing Environment Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook) that meets these minimum workstation requirements. Processor: Intel Core i5 2.1GHz or better or AMD equivalent (Ryzen 5 or better), Operating System: Windows 10 (32-bit / 64-bit) or higher, RAM: 8GB or more. Webcam High speed internet access with download speed of at least 100 and upload speed of at least 10. Must have a desk/workstation in a quiet workspace Must be able to attend a full 2-week MANDATORY virtual training Monday-Friday 9am-5pm EST (8am-4pm CST). Benefits Employment BENEFITS: Remote work. Remote training. For Full-time employees ONLY: Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected. 401(k) after 90-day probationary period if elected. PTO after 6 months of employment. NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open. Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Oklahoma City, OK, USA
$10/hour
Workable
Medical Service Representative
About us LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.  To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care. About the role LifeMD Southern Patient Care is looking for a Medical Service Representative to serve as the face of our Virtual Patient Care platform. You will be charged with ensuring that our patients have the best experience possible as they enter our virtual platform. You will be responsible for answering patient questions and concerns while also providing guidance to our Medical Service Representatives when necessary. You will serve as a liaison between our patients and LifeMD Southern Patient Care so professionalism and expert customer service skills are a must. If you have a passion for helping others and providing a memorable patient experience, then apply today and become a part of our team Responsibilities Greet patients with a warm and welcoming presence and serve as the face of our Virtual Care platform Answer incoming calls from patients with a courteous and professional manner Provide patients with solutions to any inquires they may have Maintain patient accounts and information Work with medical team to handle patient scheduling Provide leadership and guidance to other Customer Service Representatives Other duties as assigned Requirements 1+ year of related work experience, which can include call center, patient coordination, or claims experience Must be computer literate and proficient in Google Suite Strong problem solving and decision-making skills Availability to work confidential and sensitive information Medical experience a plus Must be able to work full time onsite (this is not a remote position) Assigned duties can be changed at any time Benefits Pay: $22.50/hr Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Training & Development
Greenville, SC, USA
$22/hour
Craigslist
Insurance Customer Service Representative (Scottsdale)
Job description Small family owned and operated independent insurance agency seeking a customer-oriented customer service representative. In this role you will create an exceptional customer experience by handling inbound customer service calls and contribute to an exceptional customer experience. As a customer service representative (CSR), you will provide product information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving comes naturally to the best customer care specialists, they are confident at troubleshooting and investigate if they don’t have enough information. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibilities Manage a large volume of incoming calls Identify and assess customers’ needs to achieve satisfaction Generate sales leads from new and existing customers Build sustainable relationships and trust with customer accounts through open and interactive communication Process changes to customer policies based on the information provided Keep records of customer interactions, process customer accounts and file documents Answer customer inquiries on coverages, limits and deductibles and review customer policies, discuss options and update customer policy records Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Go the extra mile to engage customers Skills Must have at least 2 years proven customer support experience. Customer support experience within the insurance industry a MAJOR plus! Independent agency experience preferred but not required Possess excellent oral, written, and interpersonal communication skills The capacity to multitask in a structured work environment Strong phone contact handling skills and active listening Familiarity with EZLYNX CRM a MAJOR plus, but not required Experience with Microsoft Excel and Word is mandatory Active listening, compassion and displaying empathy for the customer Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Bilingual (Spanish) preferred but not required High school degree Property & Casualty Insurance License - Preferred but not required Schedule The CSR position is currently classified as salaried, non-exempt. Our typical work hours are 8:30am to 4:00pm, Monday - Friday. However, some additional hours could be necessary to meet business needs. Compensation & Benefits $18.00 - $24.00 per hour depending on experience to start, paid bi-weekly Opportunity for bonus based on performance Paid time off - Full-time employees are eligible for 10 paid vacation days (following a 180 day waiting period) during the 1st through 3rd years of employment and 20 paid vacation days in the 4th - 8th years of employment (with no more than 10 days taken consecutively in a given year). Medical and dental insurance 11 paid holidays each year The candidate offered this position will be required to submit to a background investigation as well as a drug screening, subject to applicable laws. Job Type: Full-time Pay: $18.00 - $24.00 per hour Expected hours: 40 per week Benefits Health insurance Dental insurance Paid time off 11 Paid holidays Education: High school or equivalent (Required) Work Location: In person
8230 E Raintree Dr #101, Scottsdale, AZ 85260, USA
$18-24/hour
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.