IT Support Engineer

ZeroFox is looking for a talented and motivated Associate System Administrator to join our fast-paced IT team. In this role, you'll get hands-on experience managing and maintaining our IT infrastructure, including mobile devices, cloud services, and a wide range of operating systems. You'll be a great fit if you're a proactive problem-solver with a knack for building and configuring systems from the ground up, all while ensuring optimal performance and security. Role and Responsibilities Implement and Manage Systems: Assist in the build-out and maintenance of our core IT systems, including server and desktop operating systems like Linux, Windows, and macOS. Support Cloud Infrastructure: Help deploy and manage infrastructure and applications in our Amazon Web Services (AWS) environment, working with services like EC2, S3, and VPC. Troubleshoot and Support: Provide timely technical support to end-users and other IT teams, diagnosing and resolving hardware and software issues. Manage Devices and Access: Help implement and maintain our Mobile Device Management (MDM) solution and assist with the administration of Identity providers. Secure Our Environment: Follow and implement security best practices across all systems. You'll help monitor for vulnerabilities and perform patches to various systems. Automate and Document: Create and maintain documentation for system configurations and procedures. You'll also use scripting languages like Bash or PowerShell to automate routine tasks. Collaborate and Grow: Work with the rest of the IT team on projects and help ensure the seamless operation of our services. Requirements Experience: 1-2 years of experience as a System Administrator, specifically with experience designing system integrations and executing on that design. Technical Skills: Familiarity with various operating systems, including Linux, Windows Server, and macOS. Basic understanding of Amazon Web Services (AWS) and virtualization technologies. Experience with Mobile Device Management (MDM) solutions like Intune or Jamf Familiarity with scripting languages such as Bash, PowerShell, or Python. Problem-Solving: A proven ability to diagnose and resolve technical issues quickly and effectively. Team Player: The ability to work well with others and contribute to a collaborative team environment. Communication: Strong verbal and written communication skills with a focus on clear documentation. Education: A bachelor's degree in Computer Science, Information Technology, or equivalent work experience. Benefits Community-driven culture with employee events Regular catered lunches for in-office work; snacks, drinks available daily Generous time off  Comprehensive health benefits & 401(k) plan plus employer matching Fun, modern workspace  Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture About ZeroFox ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before. If you’re looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today. Equal Opportunity, Diversity & Inclusion We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.

Overview We are seeking a versatile and hands-on Information Services Technician to join our team. This role is ideal for someone who enjoys a variety of responsibilities, from basic IT troubleshooting to physical infrastructure work. The ideal candidate has foundational knowledge of networking (switches, routers, firewalls), general IT systems, and isn’t afraid to roll up their sleeves for rack-and-stack or cabling work in the data center. This is a great opportunity for someone looking to broaden their IT skills while supporting critical infrastructure in a fast-paced environment. Key Responsibilities Perform rack-and-stack activities including installation, cabling, labeling, and basic hardware configuration. Provide Tier 1 support for IT service requests and incidents across networking, servers, and end-user systems. Assist with basic network troubleshooting (IP addressing, port configurations, patching, switch/router/firewall basics). Support deployment and maintenance of IT equipment (servers, switches, wireless APs, laptops, printers, etc.). Handle physical labor tasks such as moving equipment, organizing cabling, and maintaining IT work-spaces and data centers. Collaborate with senior IT staff to escalate complex issues and learn advanced troubleshooting. Document work performed, update ticketing systems, and follow IT policies and procedures. Participate in inventory management of IT hardware, tools, and supplies. Requirements Qualifications 1–3 years of experience in IT support, helpdesk, or infrastructure-related roles. Familiarity with networking fundamentals (TCP/IP, VLANs, DHCP, DNS). Exposure to switches, routers, and firewalls (basic configuration or troubleshooting experience preferred). Comfort with data center work including cabling, racking, lifting, and equipment setup. Strong problem-solving skills with the ability to work independently and within a team. Willingness to learn, adapt, and take on varied responsibilities. Excellent communication and documentation skills. Ability to travel locally within the Austin area. Preferred Skills (Nice-to-Have) CompTIA A+, Network+, or similar certifications. Experience with ticketing/help desk systems. Basic understanding of virtualization platforms (VMware, Hyper-V) or cloud services (Azure, AWS). Familiarity with IT security best practices. Physical Requirements Ability to lift up to 50 lbs and work in server rooms/data centers. Comfortable with extended periods of standing, bending, or working in confined spaces while handling equipment. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA)

IT.HR Group is on the lookout for a talented Java Developer to join our innovative team focused on transforming the Human Resources industry through technology. As a key player in our development team, you will have the opportunity to work on exciting projects that aim to enhance HR processes and create solutions that are not only efficient but also user-friendly. Your expertise in Java development will be crucial in designing, implementing, and maintaining applications that cater to the unique needs of HR professionals and organizations across various sectors. You will collaborate closely with cross-functional teams including analysts, designers, and HR specialists to understand their needs and ensure our software solutions align with the latest industry standards. The ideal candidate is someone who is passionate about coding, enjoys problem-solving, and is eager to make a significant impact in the HR tech landscape. Join us and be part of a company that values innovation, collaboration, and continuous improvement, as we work to shape the future of human resources through cutting-edge technological solutions. Responsibilities Design, develop, and maintain Java-based applications to support HR functions. Collaborate with cross-functional teams to understand software requirements and translate them into technical specifications. Write clean, scalable, and efficient code while adhering to industry best practices. Troubleshoot and debug applications to ensure optimal performance and user experience. Participate in regular code reviews and provide constructive feedback to team members. Stay updated on emerging technologies and industry trends to enhance application performance and features. Document development processes, code changes, and application functionalities for future reference. Requirements Proven experience as a Java Developer with a strong understanding of Java and related technologies. Familiarity with framework such as Spring and Hibernate. Experience with database management systems including SQL and NoSQL databases. Strong problem-solving skills and ability to think critically in a fast-paced environment. Excellent communication skills, both verbal and written, to interact effectively with team members and stakeholders. Knowledge of Agile methodologies and experience working in Agile teams. A degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.                                                 Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a cleared mid-level Software/Web Developer to support the National Geospatial-Intelligence Agency. Responsibilities: Designs and implements business process modernization and improvements.   Coordinates and leads activities related to KM needs.   Develops and maintains office-specific tools and capabilities.   Conducts business process reviews, software testing, office workforce training, and website content management.   Works with desk officers to improve the design of user interface features.   Maintains awareness of other Agency KM tools and how they might be incorporated into the office’s business processes.  Location: Onsite in Springfield, VA. Requirements 10+ years' relevant experience in the following: Demonstrated experience applying knowledge management, business intelligence, process improvement, reengineering methodologies, or best practice principles to design and implement process modernization and improvements.   Demonstrated experience in coordinating and leading activities of engineers/specialists related to technology needs.   Demonstrated experience in using web-based technologies such as browsers, Coldfusion, ASP pages, HTML code, object-oriented technology, graphics software, and content management systems.   Proficiency with HTML, CSS, JavaScript, and SQL.  Preferred Skills:  Demonstrated experience with backend web development.   Demonstrated experience in understanding of technology requirements specific to international affairs and IC coordination.   Demonstrated experience with Imagery Disclosure Tool (IDT), Request Action Tracker (RAT), or SharePoint custom workflows.   Proficiency with Java for Front-End and Backend programming, Azure, Angular JS and Angular 2. Clearance: Must have active TS/SCI with willingness to take a CI poly. Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email careers@kentro.us and request assistance.   Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us. #LI-PR1

The Mission Starts Here TheIncLab engineers and delivers intelligent digital applications and platforms that revolutionize how our customers and mission-critical teams achieve success. We are where innovation meets purpose; and where your career can meet purpose as well.  We are looking for an IT Specialist for our Nashville office.  We encourage you to apply and take the first step in joining our dynamic and impactful company. Your Mission, Should You Choose to Accept As IT Support Specialist, you will play a critical role in ensuring the smooth operation of our internal IT services, as well as lead tasks/projects to drive our technological initiatives forward, while providing exceptional technical support to our staff. The ideal candidate will have demonstrated experience and knowledge in supporting a large enterprise IT environment; a self-starter with strong technical proficiency, problem-solving, adaptability, and people skills.  What will you do? Troubleshoot and provide hands-on and remote technical support to staff for hardware, software, network or other technological items. Assist with onboarding new employees, including and setting up new devices, accounts and access to company resources.   Manage and track IT inventory including devices and licenses. Install, maintain, monitor IT systems to ensure optimal performance, availability, reliability and security. Perform basic network maintenance and system upgrades, including patches, hot fixes, and security configurations. Manage network and data security, including firewalls, antivirus, and email security. Manage and monitor SIEM systems for threat detection, incident response, and security monitoring. Stay updated with the latest industry trends and technologies, and recommend solutions to improve efficiency and security.  Maintain accurate and up-to-date documentation of IT systems, processes, and procedures. Create user manuals and guides as needed. Document all technical support interactions and resolutions.   Configure and manage Microsoft 365/Entra ID tenant. Use Microsoft Intune for device and application management. Implement device compliance, app protection, and conditional access policies to ensure secure access to organizational resources.   Assist in managing the SharePoint Online environment. Ensure optimal performance, security, and availability of SharePoint sites. Implement and manage SharePoint features such as workflows, data tagging, and permissions.   Assist in managing Jira workflows and service management processes, including request handling, incident management, and change management. Customize workflows to align with business processes and improve efficiency.   Ensure compliance with company policies and industry regulations. Follow security best practices to protect sensitive data and systems. Implement security tools, policies, and procedures in conjunction with the company’s security team.  Requirements B.S. in Information Technology, equivalent education, work experience or a combination of the two.   2+ years of desktop support experience in Enterprise level IT environments.   Hands-on experience with Microsoft 365, EntraID, Intune, SharePoint and JIRA.   Strong knowledge of hardware, software, networking, and security protocols.   Experience drafting and presenting technical documentation.    Familiarity with DoD STIGs, NIST and other security-related requirements is a plus.   Excellent attention to detail, problem-solving, analytical, and communication skills.   Ability to work independently and as part of a team.  Ability to travel up to 20% based on company needs. Ability to support occasional after-hours and weekend support for upgrades and emergencies. This is a hybrid position and currently requires three days in office (Tuesday to Thursday). Clearance Requirements Applicants must be a U.S. Citizen and willing and eligible to obtain a U.S. Security Clearance at the Secret or Top-Secret level. Existing clearance is preferred. Benefits Working at TheIncLab TheIncLab was founded in 2015 as the first human-centered artificial intelligence (AI+X) lab.  We are industry leaders with years of experience in interactive engineering and emerging technology innovation. Our multi-disciplinary teams engineer solutions focused on our customers and their most complex challenges.  We offer comprehensive capabilities for rapid ideation, prototyping, software development and deployment.     At TIL, we foster a culture of relentless optimism. No problem is too hard, no project is too big, and no challenge is too complex to tackle. This is possible due to the positive attitude of our teams. We approach every problem with a “yes” attitude and focus on results. Our motto, “demo or die,” encompasses the idea that failure is not an option. We do all of this with a work ethic rooted in kindness and professionalism. The positive attitude of our teams is only possible due to the support TIL provides to each individual. At TIL, we believe that every challenge is an opportunity for growth and innovation. Our teams are encouraged to think outside the box and come up with creative solutions to complex problems. We understand that the path to success is not always straightforward, but we are committed to persevering and finding a way forward. Our culture of relentless optimism is not just about having a positive attitude; it is about taking action and making things happen. We believe in the power of collaboration and teamwork, and we know that by working together, we can achieve great things. Our teams are made up of individuals who are passionate about their work and dedicated to making a difference. Learn more about TheIncLab and our job opportunities at https://www.theinclab.com. Benefits At TheIncLab we recognize that innovation thrives when employees are provided with ample support and resources. Our benefits packages reflect that: Hybrid and flexible work schedules Professional development programs Training and certification reimbursement Extended and floating holiday schedule Paid time off and Paid volunteer time Health and Wellness Benefits include options for Medical, Dental, and Vision insurance along with access to Wellness, Mental Health, and Employee Assistance Programs. 100% Company Paid Benefits that include STD, LTD, and Basic Life insurance. 401(k) Plan Options with employer matching Incentive bonuses for eligible clearances, performance, and employee referrals. A company culture that values your individual strengths, career goals, and contributions to the team. **Salary range guidance provided is not a guarantee of compensation. Offers of employment may be at a salary range that is outside of this range and will be based on qualifications, experience, and possible contractual requirements. **This is a direct hire position, and we do not accept resumes from third-party recruiters or agencies.

Essnova Solutions, Inc., an Inc. 500 federal contractor and SBA 8(a)/HUBZone-certified small business, is seeking a highly competent Capture Manager with the strategic acumen and execution horsepower to drive high-value wins across our federal portfolio. With access to powerful contract vehicles including GSA OASIS+, Seaport NxG, FAA eFAST, GSA MAS, and 8(a) STARS III and deep capabilities in IT, Cybersecurity, Healthcare, Geospatial, and Environmental services, we are uniquely positioned for explosive growth. Essnova possesses necessary clearances and ISO, and CMMI Level 3 certification and exceptional past performance. The Program Manager shall provide services to continuously manage and track adequate levels of project management, technical resources, quality assurance, scheduling, budget, and financial controls. The Program Manager shall plan, direct, control, measure, monitor, and report to DoD OIG on all activities relating to the performance of the contract. The Program Manager shall ensure that all personnel are provided the necessary program management tools, guidance, plans, processes, procedures, and resources to comprehensively execute and manage this contract.  Develop and maintain a Program Management Plan.   Be responsible for the overall management of this contract as well as daily oversight of the work performed to ensure the requirements of this contract are implemented within cost, quality, and schedule constraints.   Develop and maintain documentation, reports, project plans, and other materials relating to the execution of this Contract.    Apprise senior management on productivity and quality assurance via informal updates and DoD OIG staff briefings.   Identify and communicate any issues/risks to DoD OIG during execution of this contract and offer recommendations on how issues/risks should be mitigated.   Notify the COR when the contractor believes any DoD OIG activity may impact performance, schedule, or cost.   Attend scheduled status meetings with the COR to communicate progress/performance, identification of performance problems, recommended corrective actions, and other pertinent issues.   Ensure all positions that require special technical and security certifications are filled with qualified personnel. Ensure all certifications are up to date without any lapse in coverage.  Requirements Must have Top Secret (TS) security clearance with SCI eligibility.  Must have a bachelor’s degree from an accredited university with a preference for a major in Information Technology.  Must have 5 years’ experience supervising large IT Service contracts of similar dollar value and complexity.  Must have 9 years’ experience in an IT related field.  Desired Qualifications Master’s degree in Business Administration (MBA) or Information Technology (IT).  Project Management Professional (PMP) certification.  Information Technology Information Library (ITIL) v3 or later.