Browse
···
Log in / Register

Xfinity Retail Sales Associate- Cypress Mill

$35,000-65,000/year

Blufox Mobile

Cypress, Houston, TX, USA

Favourites
Share

Description

Blufox Mobile is hiring Sales Representatives, and we want you to join our team today! We offer aggressive hourly pay plus a rich commission. Our reps can make $18-35 per hour. Our entrepreneurial and innovative work culture ensures limitless opportunities for growth within the company and our excellent training program positions you well to be a successful contributor to this essential business. Who we are: Blufox is a fast-growing branded partner for Comcast XFINITY services with locations in 15 states and rapidly expanding. Under the XFINITY brand, Comcast is one of the nation's largest High-speed Internet, MOBILE, Home Security, Video and Voice providers to residential and business customers. As a preferred branded partner, Blufox has seen extensive growth and is poised to expand its retail footprint to over 200 locations across the US in the coming years. What we are looking for: The ideal candidate is someone with retail rales experience and eager to be a part of our growing team! Experience selling Mobile and Cable products is a huge plus. As a Sales Rep your primary duties will be promoting the sale of all Xfinity services and products – Internet, Mobile, Video, Home Security and Voice. You will develop a foundational knowledge of Comcast products and services, utilize sales skills, and learn to maximize sales through effective upselling while maintaining a positive customer experience. Benefits include: ·       Medical, Dental, Vision, 401k ·       Paid training ·       Opportunities for promotion- We have several managers who have been promoted from within. ·       Blufox ESOP- Employee Stock Ownership Program (* for select stores) This provides employees and opportunity to own a part of the company they work for as a reward for loyalty and performance. ·       Exclusive employee growth and reward programs: Automatic compensation increases through “Blufox Raise Program”. This allows front line employees to earn multiple raises per year. You can influence the increases you get by the work you do. Take charge of your own destiny and never feel like you need to have uncomfortable conversations about pay increases.   Blufox “Milestone Program” provides employees rewards and recognition every time they hit required sales objectives. “Level Up” from Sales Associate to Lead Sales Associate to Senior Lead purely on the basis of your performance. Annual “Blufox Winners Circle” trip to Mexico. Top Reps, Managers and DMs get an all-expenses paid trip to Mexico at an upscale resort where you can celebrate your successes with other winners and company leadership.   *Ask your interviewer about these unique employee-focused programs. Core responsibilities: Sales Do you use internet, mobile, cable, voice or home security products? Then you are already familiar with what you have to sell. ·       Present, promote and sell these products/services using effective knowledge to existing and prospective customers. Sell additional services by recognizing opportunities and articulating our competitive advantage to up-sell accounts, explaining new features. ·       Execute sales closing techniques consistently, repeatedly, and in a timely manner to maximize your Gross Profit. ·       Create value around all our products and services and tailor a package to fit our customer's needs. ·       Meet and exceed sales targets consistently and maximize your own commissions. Customer service ·       Maintain a courteous and friendly attitude when interacting with customers in a constantly changing environment. ·       Build a positive work relationship with customers to enhance the image and public perception of a company. ·       Strive to achieve the maximum Net Promoter Scores (NPS) with each customer interaction. Organization goals ·       Work well with the team, have relationship management skills and openness to feedback. ·       Stay up to date with current and emerging communications and entertainment technologies for both the Company and its competition. ·       Achieve overall performance goals of the organization. ·       Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary. Job Qualifications ·       Wireless/Cable/Retail sales experience preferred ·       High school degree or GED ·       Ability to stand for long periods of time ·       Ability to lift objects weighing up to 25lbs ·       Reliable transportation ·       Full Time, Open Availability   Job Types: Full-time, Commission Pay: $35,000.00 - $65,000 per year  

Source:  workable View original post

Location
Cypress, Houston, TX, USA
Show map

workable

You may also like

Workable
Electrical Quality Assurance Inspector (QA)
SUMMARY: Quality Control inspection and associated documentation of Electrical systems within a cleanroom environment.    DUTIES AND RESPONSIBILITIES:  Coordinate compliance of federal, state, and local codes and regulations.  Responsible for inspecting all electrical system installations including but not limited to: high voltage, medium voltage, low voltage, LSS, I&C, power distribution, etc.   Reports of all inspections must be uploaded to the project EIDA electronic documentation system.   Responsible for verifying that all inspectors under the subcontractors for this project are qualified to perform the inspections they are tasked with in accordance with the project specifications.   Participation in turnover package documentation.  Represent MSR-FSR in project meetings and attend strategy meetings.  Formulate reports concerning areas such as work progress, costs, scheduling, inspections, and system tests.   Complete all QA documentation as needed for the project   Requirements Requirements:  5-10 years verifiable electrical experience within a construction field   Knowledge of relevant codes and standards (IEEE, NEMA, NFPA, NETA)  Computer skills required: MS Office, Bluebeam, PowerPoint  PPE must be always worn; compliance with site safety protocols is mandatory. COMPETENCIES:  Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.  Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.  Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.  Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.  Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.  Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.  Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.  Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.  Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.  Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.  Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.  Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.  Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.  Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.  Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.  Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.  Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.  Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Promotes a cooperative Safety Team environment culture of mutual support.  Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.  Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.  Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.  PHYSICAL DEMANDS AND WORK ENVIRONMENT:  Occasionally (less than 1/3 of the job)  Frequently (1/3 to 2/3 of the job)  Continually (more than 2/3 of the job)      Continually required to stand.  Frequently required to sit.  Continually required to utilize hand and finger dexterity.  Frequently required to work in confined spaces.  Continually required to walk- up to 2 miles per day.  Continually required to talk or hear.  Continually required to perform repetitive tasks  Occasionally required to climb, balance, bend, stoop, kneel or crawl.  Occasionally required to taste or smell.  Occasionally work near moving mechanical parts   Occasionally work in high, precarious places.   Continually work around fumes, airborne particles, or toxic chemicals.  While performing the duties of this job, the noise level in the work environment is usually moderate.   The employee must occasionally lift and /or move more than 50 pounds.   Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception and ability to adjust focus.  Must be able to wear personal protective equipment, including protective eye wear, hard hat, lab coat, gloves, steel-toed shoes, hearing protection, and respirators.    The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Benefits Health Care Plan (Medical, Dental & Vision) 401K Life Insurance Flexible Spending Accounts (FSA) Disability Insurance Paid Time Off Training & Development
Taylor, TX, USA
Negotiable Salary
Workable
Director of Security
Umbra is an American space technology company delivering advanced systems, from sensors to spacecraft, that empower customers worldwide with unmatched access to critical information from space. Our mission is simple and ambitious: redefine space—for people, systems, and missions in every domain. Umbra’s ecosystem operates through three business units: Remote Sensing (the data), Space Systems (the components), and Mission Solutions (the platforms).Together, our teams develop capabilities that deliver persistent access, resilient performance, and mission-ready solutions, advancing U.S. space leadership while keeping the world safe and informed. About the Job We are seeking a Director of Security to be a strategic leader in developing and implementing a comprehensive multi-domain security strategy and execution security program across Umbra's operations. This pivotal leadership role is responsible for developing, managing, and integrating Industrial and Program Protection efforts that protect our people, assets, technologies, and facilities, while aligning security initiatives with business objectives and compliance requirements. The ideal candidate will demonstrate proven experience in security leadership roles, with a deep understanding of security regulations and the ability to influence at all levels of the organization. Join us in shaping the future of security at Umbra! This position will be based on-site in our Arlington, VA office. Key Responsibilities Leadership Serve as the senior authority for security strategy and risk management, reporting to executive leadership and advising cross-functional stakeholders. Build and lead a multidisciplinary security team, fostering a high-performance, mission-focused culture. Shape and communicate security vision, values, and priorities to employees at all levels. Represent the security function with external agencies, partners, and regulatory bodies. Lead response efforts during security incidents, audits, or crises with decisiveness and transparency Program Management Develop and oversee the Program Protection framework across all business units and programs. Lead cross-functional coordination between engineering, cyber security, counterintelligence, operations security (OPSEC), and supply chain risk management. Serve as the senior advisor to executive leadership on protection of critical assets and emerging threats. Manage security program budgets, vendor relationships, and resource allocation. Oversee compliance-driven projects including NISPOM, ICD 705, DODI 5000.83 Program Protection., and related frameworks. Monitor performance metrics and continually optimize program effectiveness through risk assessments, reviews, and lessons learned. Industrial Security Direct the execution of the National Industrial Security Program (NISP) in compliance with the Defense Counterintelligence and Security Agency (DCSA) guidelines. Oversee classified facility operations including SCIF design/build, access control, and accreditation (e.g., through eFCL, CSP, and ICD 705 compliance). Lead personnel security functions: clearance processing, incident reporting, insider threat mitigation, and foreign travel management. Liaise with U.S. Government sponsors and contracting authorities on security reviews, inspections, and program requirements. Program Protection Establish and manage comprehensive Program Protection Implementation Plans (PPIP) in accordance with DoD, and Intelligence Community directives. Support the Identification of Critical Program Information (CPI) and Critical Technologies (CT) requiring protection. Directly lead the Integration of protection strategies into system engineering processes, acquisition strategies, and lifecycle support. Oversee threat assessments, vulnerability analysis, and risk mitigation strategies. Monitor and enforce supply chain assurance and counterintelligence measures. Travel may be required approximately 10%. Other professional duties as assigned. Requirements Required Qualifications 10+ years of experience in security management, with at least 5 years in a leadership role, overseeing security programs for organizations subject to USG oversight. TS/SCI security clearance, read-in within the last two years. Demonstrated experience with NISPOM, ICD 705. DCSA, and other relevant USG security policies and standards. Proven success managing complex security programs, budgets, and cross-functional initiatives. Strong understanding of Program Protection principles, governance, and compliance frameworks. Proven ability to lead and manage a security team, with strong interpersonal skills to collaborate with personnel across all levels of the organization. Expertise in developing and executing security strategies aligned with organizational goals while ensuring compliance across various security domains, including physical security and program security. Exceptional analytical and problem-solving skills, with a track record of identifying vulnerabilities, conducting assessments, and implementing effective countermeasures. Strong organizational and project management skills, capable of handling multiple priorities and working under pressure. Solid understanding of security technologies and their application in safeguarding organizational assets. Excellent communication skills, including the ability to articulate security concepts and related regulations to diverse audiences. Ability to influence and drive cultural change around security awareness throughout the organization. Desired Qualifications Bachelor’s degree in Security Management, Criminal Justice, Computer Science, Cybersecurity, or a related field. Relevant experience can be a substitute for a degree. Experience within defense or aerospace sectors, with a comprehensive understanding of the unique security challenges and compliance landscapes in these industries. Working knowledge of mission systems, aerospace platforms or space Infrastructure, Experience in crisis management and incident response planning, with the ability to respond effectively during security incidents. Benefits Flexible Time Off, Sick, Family & Medical Leave Medical, Dental, Vision, Life, LTD, STD (employer funded) Vol Life, Critical Illness, Accidental, Hospital Indemnity, Pet Insurance (employee funded) 401k with 3% non-elective company contribution Stock Options Free parking in office building or Transit reimbursed Free lunch daily in office Umbra is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. Employment Eligibility Verification In compliance with federal laws, all hired persons will be required to verify their identity and eligibility to work in the United States by completing the required Employment Eligibility Verification Form (I-9 Form) upon hire. ITAR/EAR Requirements This position may include access to technology and/or data that is subject to U.S. export controls pursuant to ITAR and EAR. To comply with federal export controls, all persons hired must be a U.S. citizen, U.S. national, U.S. lawful permanent resident, refugee or asylee as defined by 8 U.S.C. § 1324b(a)(3), or must otherwise be eligible to obtain the required authorizations from the U.S. Department of State and/or U.S. Department of Commerce as applicable.  Pay Transparency This job posting may cover multiple career levels. To ensure greater transparency, we provide base salary ranges for all roles, regardless of location. Our standard pay ranges are based on the role’s function and level, benchmarked against similar growth-stage companies. Compensation may vary based on geographical location, as certain regions may have different cost-of-living factors. The final offer will also be influenced by the candidate's skills, responsibilities, and relevant experience. Compensation Range The Compensation Range for this role is $175,000 - $235,000 DOE.
Arlington County, Arlington, VA, USA
$175,000-235,000/year
Workable
Sales Manager
Buddy's Home Furnishings is seeking a dynamic and passionate Sales Manager to join our team and lead our retail sales operations. As a leader in the home furnishings industry, we pride ourselves on delivering exceptional service and quality products to our customers. In this role, you will be responsible for driving sales growth and managing a team of dedicated sales professionals. You will cultivate an engaging and motivating environment that promotes success and excellence in customer service. The ideal candidate will possess strong leadership skills, a deep understanding of sales strategies, and a knack for creating a positive customer experience. You will closely work with the senior management team to develop and implement sales initiatives that align with our overall business goals. Additionally, you will analyze sales data and trends, coaching your team to achieve individual and collective targets. This is an exceptional opportunity for a forward-thinking manager who is excited about taking sales to the next level in a well-respected company that values teamwork and innovation. Responsibilities Lead, mentor, and motivate the sales team to achieve sales targets and enhance customer satisfaction. Develop and implement effective sales strategies to drive revenue growth. Analyze sales performance metrics and prepare reports for senior management. Manage inventory levels and ensure optimal product display to attract customers. Foster a positive work environment that encourages teamwork and continuous improvement. Conduct training sessions for new hires and ongoing development for existing staff. Establish and maintain strong relationships with customers to enhance loyalty and repeat business. Requirements Proven experience as a Sales Manager or similar role with a strong track record of meeting or exceeding sales targets. Excellent leadership and team management skills with the ability to inspire and develop talent. Strong analytical skills to interpret sales data and market trends effectively. Outstanding communication and interpersonal abilities to engage with customers and staff alike. Knowledge of the home furnishings industry and retail sales practices preferred. Ability to work flexibly in a fast-paced environment and adapt to changing priorities. A bachelor's degree in business administration, marketing, or a related field is preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development
Greenwood, SC, USA
Negotiable Salary
Workable
Laundromat Equipment Technician and Vending Operations Specialist
About Us: At The Laundry Place, we pride ourselves on delivering exceptional service and maintaining top-quality equipment in our laundromats. We’re seeking a motivated and technically proficient individual to join our team as a Laundromat Equipment Technician and Vending Operations Specialist. This role is pivotal in ensuring our equipment runs smoothly and our vending operations meet customer needs effectively. Position Overview: As a Laundromat Equipment Technician and Vending Operations Specialist, you will be responsible for the maintenance and repair of laundromat machines, including washers and dryers, as well as vending machines. You will also manage parts inventory, handle vending machine restocking, and ensure compliance with safety and operational standards. Your ability to troubleshoot and resolve issues quickly will be essential in minimizing downtime and maintaining high operational standards. Key Responsibilities: Technical Proficiency: Troubleshoot and repair laundromat machines and vending equipment. Diagnose mechanical and electrical issues and perform necessary repairs. Parts Management: Identify and order parts needed for repairs. Maintain an organized inventory and ensure timely availability of parts. Documentation and Reporting: Record detailed information on repairs, maintenance activities, and vending machine reloads. Document parts used, issues encountered, and repair outcomes. Vending Machine Operation: Reload vending machines with products, maintaining optimal stock levels. Ensure machines are stocked correctly and address any issues related to product availability. Inventory Management: Manage inventory of vending machine products, including ordering and tracking stock levels. Document inventory levels and usage for accurate profit and loss calculations. Safety and Compliance: Follow safety protocols and use personal protective equipment (PPE) during repairs. Ensure all work complies with industry standards and regulations. Customer Service and Communication: Communicate effectively with store personnel and customers regarding machine issues and vending products. Provide updates on repair progress and address customer concerns. Problem Solving and Troubleshooting: Systematically diagnose and resolve issues with equipment. Utilize diagnostic tools and resources, and seek expert consultation when needed. Organizational Skills: Maintain an organized workspace and manage multiple tasks efficiently. Ensure up-to-date and accurate documentation and inventory records. Attention to Detail: Conduct detailed inspections and thorough documentation. Complete all tasks to a high standard, ensuring accuracy and quality in repairs and stocking. Requirements Qualifications: Technical background with hands-on experience in mechanical or electrical fields. Strong problem-solving skills and ability to troubleshoot equipment issues. Excellent organizational and documentation skills. Ability to manage inventory and handle parts ordering efficiently. Familiarity with safety and compliance standards in a technical environment. Strong communication skills and a customer-focused approach. Preferred Qualifications: Experience with laundromat or vending equipment is a plus, but not required. Relevant certifications or training in technical or mechanical fields. Why Join Us? Opportunity to work in a dynamic environment with a supportive team. Gain experience in both equipment maintenance and vending operations. Contribute to the efficiency and success of our laundromat operations. How to Apply: If you are a detail-oriented, technically skilled individual ready to take on a new challenge, we want to hear from you! Benefits Health Care Plan (Medical, Dental & Vision)
Des Moines, IA, USA
Negotiable Salary
Workable
Hospice Registered Nurse (Montgomery County)
Make your next career choice one that empowers you to be independent, creative and fulfilled to care for the terminally ill when it means the most. Keystone Hospice is a community-focused, Medicare Certified and CHAP accredited independent agency, providing services throughout the greater Philadelphia area. Our nurses provide comprehensive palliative and end of life care, with a focus on pioneering clinical pain management, holistic creative therapies, and dedication to living our mission of serving our patients regardless of diagnosis or financial resources. Hospice care may take place in a hospice institution or the patient’s home. It’s based on the belief that every person who is terminally ill or injured has the right to die with dignity and without pain, and that the patient’s family also deserves compassionate care and support. Each hospice patient is cared for by a team of professionals who provide medical care, pain management, and emotional and spiritual support tailored to the patient’s wishes. The Hospice RN Case Manager is a vital member of that team. See what it's like to work for KeystoneCare: https://www.youtube.com/watch?v=DyEH9buz_Vc KeystoneCare is an Equal Opportunity Employer Primary Job Responsibilities Determine scope and frequency of services needed based on acuity and patient/family needs. Meet patient care needs aimed at specific signs and symptoms management, diagnosis/disease progression, patient education and compliance to promote healing and manage pain and symptoms. Promote maximum patient quality of life within patient limitations. Maximize patient and family compliance with plan of care. Coordination of care for efficient, comprehensive patient care in a team approach. Establish plan of care for CNA/HHA disciplines and performs ongoing supervision as mandated by agency policy. Maintains a current knowledge of the nursing profession by participation in educational programs, conferences and in-services. Documentation includes appropriate terminology, reflects treatment given, patient response, results and pain, if any. Documentation is submitted in a timely manner. Requirements Naturally flexible and empathetic toward others Graduate of an accredited school of nursing Current RN license in good standing to practice in the Commonwealth of Pennsylvania Minimum of one year experience in the homecare or a medical/surgical setting Experience with pain and symptom management interventions Understanding of hospice philosophy, principles of death/dying Maintains clinical and professional competence CPR certified Driver's License and Car Insurance in good standing Reliable vehicle Possesses the ability to follow oral and written instructions Possesses the ability to communicate effectively with all members of the care team Possesses good organizational skills. Proof of COVID-19 Vaccination or an approved Medical or Religious exemption. Proof of Influenza (Flu) Vaccination or an approved Medical or Religious exemption. Benefits Paid Time Off Mileage reimbursement between patients Paid Holidays for Full-time staff Medical, Dental, Vision, and Aflac plans available for Full-time staff $25K Company Paid Life Insurance Policy for full-time staff Retirement plan with discretionary employer match
Plymouth Meeting, PA, USA
Negotiable Salary
Workable
Technology Specialist
Rea is a growing Top 100 business advisory and consulting firm. Companies of all sizes consider us their trusted advisors, relying on us to help them grow beyond their expectations through a variety of accounting services and professional business counsel including Managed IT Services. Under Rea Information Services, our team provides Trusted IT Services and Solutions to small and medium-sized organizations that want a safe, secure, and stable technology environment. Our mission is to provide exceptional customer service while using technology to help businesses grow stronger both now and in the future. Here at Rea we have a ‘People First’ culture and we focus on our employees’ well-being and professional development. With over 400 professionals and offices throughout Ohio and Florida, our firm has a culture that respects a work-life balance for our team. We also provide competitive compensation and a robust benefits plan. The Technology Specialist provides comprehensive technical support to our clients by responding, managing and monitoring services and project tickets. The Technology Specialist will play a crucial role in supporting our external clients by providing technical expertise, troubleshooting, and ensuring the optimal performance of their IT infrastructure. This position requires a basic understanding of various technologies, strong communication skills, and the ability to deliver exceptional customer service.    Responsibilities Respond, manage, monitor level 1 and 2 support requests as assigned as well as project tickets as assigned   Monitoring and managing escalation of assigned service and project tickets   Triage incoming calls and support tickets submitted by clients   Coach, mentor and develop those in the Technology Triage Specialist role   Set up and deploy Workstations, Printers, and other Hardware as assigned on client sites   Act as “Tech of Day” or work with designated “Tech of Day” to triage and dispatch critical tickets that get generated   For a dedicated day of the week, respond and provide 1st level support to critical tickets & escalate if need be   Identify alerts in remote management and monitoring systems that require resolution and dispatch to appropriate staff   Monitor client server backup jobs, resolve errors as needed   Create and maintain client documentation for assigned clients   Test recovery of client data and servers   Manage client anti-virus solutions to ensure functionality and version health   Configure and install new workstations for clients   Generate predefined reports and send them to client contacts on a scheduled basis   Use RIS (Rea Information Services) systems to monitor client environments and record details of work performed   Conduct on-site support tasks at client locations   Perform additional duties as assigned   Requirements Associate’s degree in technology related field or equivalent work experience and industry   Prior experience working in an MSP environment preferred   COMPTIA A+, COMPTIA Network+, Microsoft fundamentals, CCNA, or relevant introductory I.T certification preferred   Knowledge, Skills and Abilities Embraces our core values of Integrity, Continuous Improvement, Grit, Stewardship Mindset, and Innovation, demonstrating a strong capacity for resilience, ethical conduct, and a proactive approach to both personal growth and company advancement   Proficient in customer service and communication, adept at effectively engaging with clients and addressing their needs   Solid knowledge of networking components. E.g. Switches, routers, servers and workstations   Experience with enterprise backup and antivirus solutions   Familiarity with enterprise Lenovo, Microsoft, HP, and Dell workstations and laptops   Understanding of Windows 2012 – 2022 server and Windows 7, 8, 10, and 11 workstation operating systems, Microsoft Office Applications   Basic computer building and deployment   Introductory experience with cloud-based technologies   Must type a minimum of 40 Words Per Minute   Benefits Rea & Associates offers a wide variety of benefits to help support our employees' health, wellness and financial goals. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Four (4) weeks PTO Twelve (12) paid holidays, of which three (3) are floating holidays Rea does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from Rea’s Talent team. Pre-approval is required before any external candidate can be submitted. Rea will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers.
Massillon, OH, USA
Negotiable Salary
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.