Outbound Customer Service Representative

Now Hiring: Bilingual BCBA (Spanish/English) - Grow Your Career with Treetop ABA! Are you a passionate BCBA fluent in both Spanish and English? Treetop ABA is looking for a Bilingual BCBA to join our Phoenix West Valley team. Your bilingual skills will be vital in providing culturally responsive, high-quality ABA therapy to diverse families in our community. Why Join Treetop ABA? We support our clinicians so they can focus on what matters most-making a meaningful impact on the lives of the children and families we serve. Enjoy a competitive salary, professional growth opportunities, and a flexible hybrid work model that offers a perfect balance between in-home client sessions and remote work for planning, documentation, and collaboration. Develop and oversee individualized ABA treatment plans Conduct assessments and monitor progress Supervise and collaborate with Registered Behavior Technicians (RBTs) Build strong partnerships with families to ensure consistent care Maintain thorough documentation and uphold clinical standards Stay current with ABA best practices Requirements What We're Looking For: Active BCBA certification and Arizona LBA license (required) Bilingual fluency in Spanish and English (essential) Experience in in-home and/or hybrid ABA service delivery Strong communication, leadership, and collaborative skills Client-focused and outcome-driven mindset Ability to balance clinical and administrative duties efficiently Benefits What We Offer: Competitive Salary: $95,000 - $110,000 annually Generous Sign-On Bonus: Paid in full within the first 6 months Performance-Based Monthly Incentives: Earn up to $4,000 per month on top of your salary Flexible Hybrid Schedule: Blend in-home ABA therapy sessions with remote work, giving you flexibility and work-life balance Paid Time Off: Vacation and holidays to recharge Professional Development: $1,000 annual CEU stipend Retirement Benefits: 401(k) with company match Employee Referral Bonuses: Rewarding you for helping grow our team Career Advancement: Clear pathways to leadership and expanded roles Manageable Caseloads: Focus on quality care without burnout

At Coconut 🥥, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins—clients achieve their goals, and our virtual professionals find purpose and growth in their work. We're currently looking for top talent to fill the role below: Role: In-office Assistant Monthly Rate: $3600-4200 Availability: 40 hours/week Time Zone: MST ================================================== To streamline your application, please carefully review and complete ALL FOUR items below before proceeding to the application form. What to Prepare: 1️⃣ English Proficiency Rating – You will need to enter your CEFR English proficiency level in the application form. If you’re unsure of your rating, you can take a quick assessment here: EF SET Quick Check. 2️⃣ DISC Assessment Type – You will need to enter your DISC Assessment Type in the application form. If you're unsure of your type, you can take a quick assessment here: Truity DISC ASSESSMENT 3️⃣ Coconut VA Profile (Resume) – Before submitting your application, please create your Coconut VA profile using this template: Coconut VA Profile Template. ⚠️⚠️⚠️ YOUR RESUME MUST FOLLOW THIS FORMAT AND SHOULD BE IN ENGLISH. Uploading a resume in a different format will result in delays, as you will be required to resubmit it using the correct template. ⚠️⚠️⚠️ 4️⃣ 1-Minute Introduction Video – Record a short introduction video (preferably using Loom) and provide the link in your application. Before you do, check out these video tips and sample videos. Important: By submitting your video, you grant Coconut permission to share it on our platforms to help increase your chances of being matched with a client. Videos with broken or dummy links will result in disqualification. Requirements Experience Needed: -Organize and respond to emails -Flag urgent items and keep inbox tidy -Schedule and confirm meetings -Manage invites, reminders, and changes Client Communication -Draft and send emails -Confirm meetings and share updates -Record and categorize expenses -Update simple reports -Assist with planning and logistics -Coordinate vendors and track RSVPs -Track tasks and deadlines -Share updates and send reminders -Other ad hoc tasks Good to have: - Legal background/experience Non-negotiable Requirements: -Real estate background, notary background, Saas Industry/Tools Experience: -Asana, Gmail, and Slack experience Benefits 🌍 Benefits of Joining the Coconut Talent Pool 1. Access to Global Opportunities Get matched with international companies actively seeking skilled remote professionals. 2. Premium Client Matches Work with vetted, high-quality clients who value long-term relationships and real impact. 3. Hassle-Free Sourcing No need to job hunt—we connect you with roles aligned with your expertise and career goals. 4. Ongoing Opportunities Stay in our talent pool for future openings. You're free to work with other clients while you wait. 5. Free to Join No fees. No fine print. Just a fair and transparent process from the start.

At JMAC Lending, we've been proudly serving our clients for over 25 years. What sets us apart is our commitment to innovation, exceptional service, and helping our partners grow their business. We go above and beyond the current market options to become the preferred lender for our clients. Our associates are highly qualified and continuously update their knowledge through ongoing education. We pride ourselves on our strong ethical standards and efficient delivery of wholesale and correspondent lending products. The Underwriting Supervisor, Non-Agency plays a vital role in leading a dynamic team of Non-Agency Underwriters, ensuring that loan decisions are made efficiently, accurately, and in compliance with regulations. This position offers daily leadership, support, and direction to team members, all while prioritizing quality, exceptional service, and operational efficiency. The Underwriting Supervisor will tackle the review of complex loan files, provide escalation support, and act as a knowledgeable resource on Non-QM/Non-Agency products and investor guidelines. Additionally, this role will foster collaboration with Sales, Operations, and various other departments to align with the company's objectives, while mentoring and developing team members to meet both individual and collective performance goals. This is a Full-Time/Remote Opportunity offering competitive pay ranging from $105,000 - $115,000 annually plus Bonus. Key Responsibilities: Team Management Ability to underwrite both NON-QM, Jumbo and Closed End Fixed Rate Second Mortgage loans Manage an underwriting pipeline of new loans and resubmissions, ensuring adherence to standard service level agreements Collaborate with the underwriting team to uphold established service level agreements Track underwriter pipelines to guarantee optimum productivity Offer guidance and support to underwriting staff as needed by management Apply problem-solving skills, sound judgment, knowledge, and experience to effectively address loan-level issues Resolve escalations from underwriters and escalate to management as necessary Conduct second-level reviews as directed by management Execute a specified number of weekly spot checks as outlined by management, reviewing loan files for accuracy, completeness, and compliance with investor and agency guidelines Present and escalate loan files to management when required, in accordance with company protocols Engage in effective communication with operations and sales teams to ensure exceptional customer service via phone and email Collaborate with the post-closing department on any stipulations regarding closed files, relay process outcomes to underwriters and management Lead underwriting meetings alongside management Facilitate training and coaching for new hires, including both Underwriters and Junior Underwriters Conduct team performance reviews and one-on-ones with management Participate in interviews for potential candidates with management Manage timecards and time-off requests Perform additional duties as assigned by management Requirements Deep understanding of NON-QM, Jumbo, and Fixed Rate Second loan guidelines is essential. A Bachelor’s Degree or a comparable blend of education and experience 5 years of current experience in Mortgage Underwriting, showcasing a solid understanding of Non-Agency guidelines A strong working knowledge of ATR/QM requirements is crucial. Excellent computer skills are expected; proficiency in Microsoft Word, Excel, and Outlook is required. Understanding of compliance and disclosure requirements is essential. Benefits Comprehensive Health Care Coverage including Medical, Dental, and Vision benefits Life Insurance options for both Basic coverage and Voluntary coverage, with Accidental Death & Dismemberment (AD&D) Generous Paid Time Off, including Vacation days and Holidays Secure Retirement Plan with a 401k option Support in case of Short Term or Long Term Disability Family Leave to prioritize your loved ones Access to Wellness Resources for a healthy work-life balance JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin. DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

  OCT Consulting is a business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology. Responsibilities and Duties OCT currently has an opening for a Program Analyst (Congressional Inquiries) to work with our federal client the Defense Counterintelligence and Security Agency (DCSA) Office of Communications and Congressional Affairs (OCCA).  This position is contingent upon contract award and projected to begin work on September 29, 2025. Day to day responsibilities include: Provide direct program analyst support to the OCCA Congressional Affairs Branch and the Congressional Inquiries Team. Conduct studies, analyses, and reports to advise on best actions and interpret results. Perform complex evaluations of existing procedures, processes, and systems, and recommend solutions. Analyze information from multiple sources to create complete solutions and communicate recommendations to staff and senior leadership. Translate stakeholder needs into requirement statements by applying mission-level thinking to projects and programs. Inquiry Processing and Management: Monitor the Congressional Inquiries digital group mailbox, performing daily review and triage of correspondence. Assess incoming constituent inquiries to determine if they are within the agency's purview. For inquiries that fall outside of DCSA's purview, submit an appropriate response to the sender. Research DCSA operational systems, to gather data and understand the circumstances of individual inquiries. Check the tracking program to determine if prior inquiries exist for a constituent. Identify and assign inquiries to the appropriate personnel through the Congressional Inquiries tracking program. Develop and draft responses to submitting congressional office as required. Dispatch appropriate acknowledgements for inquiries being handled by the agency. Data and Records Management: Maintain and update the Congressional Inquiries tracking program as needed. Periodically review the tracking program to ensure the accuracy of the data and create regular back-up copies. Create necessary PDF files and folders on the shared drive to preserve all documentation associated with an inquiry. Archive all correspondence and documentation for completed inquiry responses. Report on completed products and projects in the Monthly Progress and Status Report. Requirements Qualifications/Requirements Must be a U.S. Citizen Bachelor’s Degree 3 to 10 years of relevant experience Clearance Requirements; DoD SECRET Clearance Personnel must be able to perform all functional duties independently. The primary place of performance is Ft Meade MD.  Benefits Benefits OCT offers competitive compensation packages and a full suite of benefits which includes: Medical, Dental, and Vision insurance Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee’s gross salary Paid Time Off and Standard Government Holidays Life Insurance, Short- and Long-Term disability benefits Training Benefits Salary Range: $80,000- $120,000 yearly commensurate with experience, education, etc.  About OCT Consulting OCT Consulting LLC is a minority-owned, Small ​Disadvantaged Business (SDB) providing professional services and information technology solutions to the Federal government and commercial clients. Founded in 2013, we bring the advantage of agility in operations along with a management team with a track record of leading successful engagements at major Federal government agencies. At OCT, we are committed to ensuring equal opportunity for all individuals, recognizing that merit and qualifications are the foundation of our hiring, promotion, and development practices. We believe in creating a work environment where employees can thrive based on their abilities, skills, and achievements. Our practices ensure fair treatment and equal access to opportunities for all, regardless of race, ethnicity, gender, sexual orientation, age, abilities, or other personal characteristics. We are dedicated to providing career growth and professional development based on individual merit and fostering a workplace where everyone’s contributions are valued and recognized.

Systems Security Administrator (15.23) OCT Consulting is a business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology. Responsibilities and Duties OCT currently has an opening for a Systems Security Administrator to work with a technology division within the Federal Bureau of Investigation (FBI). This role will require strong knowledge of system administration and attention to detail. Day to day responsibilities include: Establish and manage Role-Based Access Controls (RBAC) for the Unified Financial Management System Secret Cloud (UFMS-SC), including Writing, Itemizing and Recording Expenses (WIRE) as a component of UFMS-SC, the Asset Management System (AMS), the U.S. Treasury Bureau of Fiscal Service’s Invoice Processing Platform (IPP), the U.S. Treasury Bureau of Fiscal Service’s Over-the-Counter Channel Application (OTCNet), and the U.S. Treasury Bureau of Fiscal Service’s G-Invoicing Application (G-INV) (Other applications may subsequently be added). Coordinate with applicable Information System Security Officers (ISSOs) and other system support personnel to ensure user access is implemented and maintained in accordance with governing policies and procedures. Provide recommendations for developing new user security groups, profiles, and roles to ensure compliance with governing policies and procedures. Create, modify and/or delete user access security groups, profiles, and roles in accordance with governing policies and procedures. Add users and assign initial user security groups, profiles, and/or roles which address separation of duties, “need-to-know,” and “least privileges” to ensure compliance with the FBI’s Risk Management Framework policy. Adhere to established RBACs and established policies and procedures when adding/removing/modifying user access accounts. Identify problematic or incomplete information on security access request forms that could delay or negate the processing of the requests; identify items of security concern; determine whether additional checks are necessary based on the evaluation of available information. Review/respond to routine user access requests for supported applications. Develop procedures for managing changes in user access to applications (as required access, “need-to-know,” and/or “least privileges” change) and for terminating user access when no longer required or authorized, in accordance with governing policies and procedures. Develop/maintain SSA Standard Operating Procedures (SOPs). Provide scheduled and ad-hoc reports regarding user access as directed by ISU PM or designee and/or established policies and procedures. Develop/maintain user guidance documentation for supported applications. Develop/maintain procedures and guidelines providing a detailed overview of the establishment and assignment of user security groups, profiles, and roles. Conduct annual user recertifications for the supported financial and facilities applications to ensure compliance with policy requirements. Develop/maintain procedures and guidelines presenting a detailed overview of the annual user recertifications. Obtain developmental training on supported applications’ security administration functionality. Validate current/requested access. Requirements Qualifications/Requirement Must be a US Citizen. Must hold an active DoD Top Secret (TS) clearance. Undergraduate degree, preferably in a math or science field. Minimum of 2 years of experience. Demonstrated experience in systems security administration, as described above. Demonstrated experience analyzing complex problems and identifying and resolving root causes. Strong interpersonal skills; strong analytical, critical thinking, and problem-solving skills. Must be able to work onsite: the primary place of performance will be at FBI facilities in the Washington Metropolitan Area (WMA)/ National Capital Region (NCR). Benefits Benefits OCT offers competitive compensation packages and a full suite of benefits which includes: Medical, Dental, and Vision insurance Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee’s gross salary Paid Time Off and Standard Government Holidays Life Insurance, Short- and Long-Term disability benefits Training Benefits Salary Range: $100,000-$125,000 yearly commensurate with experience, education, etc. About OCT Consulting OCT Consulting LLC is a minority-owned, Small ​Disadvantaged Business (SDB) providing professional services and information technology solutions to the Federal government and commercial clients. Founded in 2013, we bring the advantage of agility in operations along with a management team with a track record of leading successful engagements at major Federal government agencies. At OCT, we are committed to ensuring equal opportunity for all individuals, recognizing that merit and qualifications are the foundation of our hiring, promotion, and development practices. We believe in creating a work environment where every employee can thrive based on their abilities, skills, and achievements. Our practices are designed to ensure fair treatment and equal access to opportunities for all, regardless of race, ethnicity, gender, sexual orientation, age, abilities, or other personal characteristics. We are dedicated to providing career growth and professional development based on individual merit and fostering a workplace where everyone’s contributions are valued and recognized.

Pay Rate:Starts at $16 per hour depending on experience Reports to: Banquet Manager/ Director of Catering About the Role This position coordinates food and beverage experience for members and event attendees. This includes presentation of the dining space, timing of the courses served, maintaining a friendly and professional demeanor and the presentation of a spotless image. It requires a positive attitude at all times, a willingness to help others and above all else, a desire to satisfy our members and their guests. A professional appearance of clean and pressed uniform, excellent hygiene and good grooming is a must for this position. Responsibilities: Adheres to established rules and regulations of Druid Hills Golf Club while working scheduled shifts. Performs related banquet set-up tasks. Provides immediate attention to all guests upon seating them. Takes beverage orders and serves food in specified station. Pours and refills wine, coffee, water and other beverages served with and after the meal. Empties and clears soiled dishes as needed. Cleans all assigned work areas in Kitchen and banquet areas. Advises supervisor of any member or guest complaints as soon as they occur. Assists in closing functions by performing various tasks such as removing linen, busing glasses, dishes, silverware, etc., and re-setting the room for next function. (Include moving of furniture, chairs and tables.) Attends staff meetings including pre-service (line-up) sessions. Assures that all state and local laws and Club policies and procedures for the service of alcoholic beverages are consistently followed. Thanks members and guests; invites them to return. Consistently follows all sanitation-related requirements, including those related to personal hygiene. Maintains highest level of service for banquet functions. Maintains highest level of cleanliness and good repair of all dining rooms, service workstations, dining utensils, equipment and glassware including common and storage areas. Follows all guidelines in the Clubhouse Service Procedure Handbook. Including instructions on table setting, order taking and sequence of service. Practice “Teamwork.” Maintains positive attitude with all staff and members. Greets all members by name when possible. Maintains eye contact and use proper vocabulary when speaking with members. Avoids all negative comments. Anticipation and compliance of the member’s needs by providing them with immediate attention. Displays a sense of urgency with all tasks. Performs other duties as required. Requirements Knowledge of all order on arrival menu items, preparation methods, ingredients, garnish and wine list. Knowledge of role during emergency situations. Aware of fire and life safety procedures. Ability to execute all service types successfully, i.e.; Russian, French, American Banquet, etc. Ability to stand for long periods of time, bending, reaching, and the ability to carry trays of food weighing 25-50 pounds at times is required. Must have a positive attitude at all times, a willingness to help others and above all else, and a desire to satisfy our members and their guests. A professional appearance of clean and pressed uniform, excellent hygiene and good grooming is a must for this position. Prior banquet experience is preferred. The ability to read, write and execute basic math skills are necessary. High School diploma or GED is required. Benefits Medical, Dental, Vision, and Life Insurance Short-term and long-term disability insurance Paid Time Off (PTO) Verizon Phone Bill Discounts 401K + employer match (up to 6%) Culture with Monthly Awards and Recognition Free lunch daily FSA for health and dependent care Employee Golf Days Hertz Rental Car Discounts Employee Scholarship Opportunity Employee Assistance Program