Learning & Engagement Specialist

Description: Zifo is working with a large pharma client to build a team of laboratory IT (lab computing, & Lab IT systems) professionals. **This role will require a 100% on-site presence in Albany, NY ** **This role is not eligible for relocation assistance** Requirements Responsibilities: ·       Execute validation test plans once approved by client(s) ·       Revise and route Lifecycle documents for review and approval ·       Update relevant IT lifecycle documents ·       Participate in Sandboxing sessions with multifunctional teams ·       Coordinate delivery of PC hardware to various laboratories and manufacturing areas ·       Troubleshoot and resolve any IT issues / tickets as needed   Qualifications: Bachelor of Science in computer science, life science Previous technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems preferred Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred)   A successful Zifo-ite is: Independent, Self-Motivated & Results driven Willing & able to quickly acquire new Technical Skills & Business Principles A critical thinker who possesses logical reasoning Curious and always looking for creative solutions to complex problems Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Are you looking for a fulfilling opportunity as a Medical Technologist? Join our incredible team at Yoakum Community Hospital, where we prioritize outstanding patient care and a supportive work environment. We are currently seeking a talented Medical Technologist to join us on a full-time night shift schedule of 7 on and 7 off. This unique structure allows you to fully commit to your work while enjoying extended time off to recharge and rejuvenate! As a vital member of our healthcare team, you will play a key role in performing laboratory tests and analyses that are crucial for the diagnosis, treatment, and prevention of diseases. Your expertise will help us ensure that our patients receive the best possible care. In this position, you will work with a diverse patient population across all age groups, performing essential tasks such as specimen collection, blood analysis, and interpreting test results. You’ll also be responsible for maintaining laboratory equipment and quality control procedures to ensure accurate and timely results. Your attention to detail and dedication to quality will shine through as you communicate critical findings to clinical staff and participate in troubleshooting any discrepancies that arise. At Yoakum Community Hospital, we value collaboration, and your work will directly contribute to the well-being of our patients. If you thrive in a dynamic work environment and are eager to be part of a community-focused hospital dedicated to providing excellent healthcare, we want to hear from you! Requirements Bachelor’s degree in Medical Technology from an accredited college or university. Certification as a Medical Technologist strongly preferred. Registration with the American Society of Clinical Pathologists (ASCP) or equivalent is desirable. Some experience in a clinical laboratory setting is advantageous, but we are open to enthusiastic candidates who are willing to learn. Strong analytical skills, attention to detail, and the ability to work well both independently and as part of a collaborative team. A commitment to patient-centric care and professional growth. Benefits Ask us about out sign-on bonus! At Yoakum Community Hospital we enjoy an outstanding work environment, covered parking, comprehensive health and welfare benefits including tuition reimbursement, a generous PTO allowance, and a great company culture. Comprehensive health and welfare benefits package is offered as part of total compensation. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) and 401(k) matching Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Flexible spending account and other benefits YCH is a drug free workplace. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Meadows Urquhart takes pride in being a different kind of accounting firm. Our founding partners had a simple yet profound vision of a firm known for its supportive workplace culture. We knew that by creating a positive environment for our team and bringing a personal touch to client relationships, we would build genuine, long-lasting partnerships with our clients. Founded in 2004, Meadows Urquhart is a fast-growing CPA firm of about 45 employees. We provide tax, assurance, and consulting services to many industries including real estate, construction, financial services, high net worth individuals and entrepreneurial services.  We work with clients who value consultative relationships and want to reach their potential.  Our “In Your Shoes” process allows us to understand the issues that business owners face, and the roadblocks that are preventing them from achieving their goals. We strive to bring excitement into the world of accounting. Our profession has been stigmatized as “dull” or “boring”, but who says accounting can’t be fun? This is why we regularly have social outings and games around the office to keep spirits and motivation high. Most importantly, we offer flexible work schedules so you won’t have to miss important moments in your personal life. We are friends and coworkers, aiming to provide a supportive environment and sense of community for all of our staff. We are dedicated to each of our staff’s professional development. We provide the training, tools, and resources for each level of our firm to advance in their careers. Our comprehensive plan outlines the necessary technical and soft-skills that all staff to take ownership over their career progression. View more about what it’s like to work for us here. This position has a start date of June 2026 Responsibilities: Staff role on audits, reviews and compilations Prepare tax returns (federal, state, sales & use, franchise, property) Financial statement preparation Participate on special projects as they arise Requirements Bachelor's Degree Attention to detail Ability to communicate effectively in a fast paced team environment Benefits We are a growing firm and look internally when choosing our future leaders. We are looking for a driven individual who is well-organized, self-motivated, and desires to provide excellent client service. Comprehensive testing and background checks will be performed on all candidates selected for follow-up. Position includes benefits, competitive salary and growth potential. No recruiters please.

Rea is a growing Top 100 business advisory & accounting firm providing our clients services in tax, accounting, and business consulting. We have a ‘People First’ culture and we focus on our employees’ well-being and professional development. With over 400 professionals and locations throughout Ohio, our firm has a culture that respects a work-life balance for our team. We also provide competitive compensation and a robust benefits plan. The BI Data Analyst will play a critical role in leveraging Power BI and Azure SQL to analyze data, build data sets, develop insightful reports, and create efficient workflows. The role’s use of these tools will contribute to data-driven decision-making and process optimization across our organization.  Responsibilities Utilize Power BI to gather and transform data from various sources (IE Excel, APIs, SQL), creating visually appealing and interactive dashboards to present key insights to stakeholders   Collaborate with cross-functional teams to understand data requirements and design meaningful visualizations that drive informed decisions   Design robust generalized SQL datasets through combining raw data for reports.  Work closely with end-users to gather requirements and ensure that dashboards meet their needs effectively   Identify opportunities for reporting and process automation across internal clients and implement solutions that deliver tangible benefits   Apply data cleansing and transformation techniques using Power Query to ensure data accuracy and consistency across different data sources   Collaborate with data warehouse engineers to enhance data quality and resolve data integration issues   Collaborate with team members to share best practices, provide technical guidance, and support the adoption of Power Platform tools   Train end-users on using Power BI, Power Apps, and Power Automate effectively for their respective needs   Ensure compliance with data governance policies and implement security measures to protect sensitive data within Power Platform solutions   Stay up-to-date with Microsoft's updates and features related to Power Platform to maintain best practices   Knowledge, Skills and Abilities Proficiency in data analysis, visualization, and report creation using Power BI   Strong understanding of data transformation, ETL processes, and data modeling concepts   Familiarity with data governance principles and best practices for maintaining data accuracy and security   Excellent communication skills, both written and verbal, to convey technical concepts to non-technical stakeholders   Analytical mindset with the ability to translate business requirements into effective Power BI Dashboards or power platform apps.  Problem-solving skills to troubleshoot issues and optimize Power Platform applications   Experience working in a collaborative team environment and a track record of delivering results on time   Requirements Bachelor's or Master's degree in Computer Science, Information Technology, Data Science, or a related field   Proven experience (5+ years) as a Data Analyst, with demonstrated expertise in Microsoft Power Platform tools (Power BI, Power Apps, Power Automate) , intermediate SQL knowledge Hands-on experience developing custom Power BI Dashboards, analyzing data within SQL databases, building company wide usable datasets Analyzing raw data and identifying useful metrics and new ways of looking at data to help drive the business Travel to client locations as needed   Benefits Rea offers a wide variety of benefits to help support our employees' health, wellness and financial goals. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Four (4) weeks PTO Twelve (12) paid holidays, of which three (3) are floating holidays Rea does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from Rea’s Talent team. Pre-approval is required before any external candidate can be submitted. Rea will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers.

Provide end-to-end delivery and operational performance of network services supporting DoD missions across IL4/5/6 environments. The SDM owns SLAs/SLOs, service governance, compliance alignment, vendor performance, and continuous improvement across data center, campus/branch, WAN/SD WAN, boundary security, and cloud connectivity. This role coordinates cross functional teams (Routing/Switching, Boundary Security, Platform, Cyber, Field Ops, Vendors) to deliver reliable, secure, and cost-effective services Establish the service vision, charter, and roadmap aligned to agency objectives and portfolio priorities Lead Service Governance (CAB/CCB/ARB participation) balancing velocity, reliability, and security; maintaining decision records and traceability Define and maintain network service policies, operating level agreements (OLAs), underpinning contracts (UCs), and escalation matrices Own Service Catalog entries for network services (definitions, owners, SLAs/SLOs, dependencies, support model, runbooks) Coordinate readiness for new/changed services (support model, staffing, monitoring/alerting, KPIs, DR/backup, ATO evidence, handover) Forecast demand and plan capacity (circuits, bandwidth, ports, licenses, spares, staff) to meet growth and seasonal mission loads Manage budgets, cost to serve, and chargeback/show back; deliver monthly variance analyses and optimization recommendations Chair/drive change quality: peer reviews, pre implementation checks, maintenance windows, freeze periods, and rollback validation Ensure deployments meet readiness gates (approvals, testing, monitoring, comms) and verify post change health and user impact Ensure high quality first response (Own P1/P2 Major Incident bridges, communications, and stakeholder updates through restoration Drive RCA with durable corrective actions; track aging and verify effectiveness Manage availability targets, error budgets, technical debt, and resiliency patterns (path diversity, ECMP, QoS policy hygiene) Maintain service continuity and DR plans; schedule and document periodic tests (RTO/RPO attainment) Align operations to DoD RMF, NIST SP 800 53/37, and DISA STIGs; steward POA&M items to closure Support ATO/cATO sustainment (control inheritance, artifacts, evidence collection) and apply Zero Trust operating principles Ensure data handling, identity/access, and audit logging meet policy; coordinate with Cyber/Blue Team on detections and after-action improvements Manage third party performance to underpin SLAs (circuits, managed services, hardware/software support); drive remediation plans where needed Validate vendor change participation, runbooks, notifications, and contribution to incidents/RCAs Provide daily/weekly/monthly performance reporting (site/service availability, SLO attainment, MTTA/MTTR, change success rate, incident induced change rate, capacity/utilization, ticket backlog aging, CSAT/NPS) Run MBRs/QBRs with stakeholders; publish dashboards and executive summaries with trend analysis and actions Lead a matrixed team of controllers/engineers/analysts; set objectives, staffing plans, training paths, and on call rotations Maintain runbooks, playbooks, KEDB, service standards, and knowledge articles; drive cross training and succession depth Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred PMP or PMI certification preferred Lean Six Sigma Green Belt preferred AWS Advanced Networking – Specialty (or equivalent) or Azure Network Engineer Associate (AZ 700) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Proven ability to manage budgets, vendor contracts, and executive reporting Familiarity with enterprise network architectures (data center, campus/branch, WAN/SD WAN, boundary security), observability concepts (telemetry, logs/metrics/flows), and RMF/STIG operating constraints in IL4/5/6 environments Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

We are seeking a Customer Success Representative with a proven background in RegTech and IDV to join our growing team at Programmers Force. In this role, you will support clients post-sales, ensuring smooth onboarding, adoption, and satisfaction with our solutions. Key Responsibilities: Act as the first line of support for customer inquiries and issues. Assist with onboarding and training of new customers. Monitor customer health scores and escalate risks as needed. Partner with Customer Success Lead to drive adoption and retention. Document customer feedback to inform product improvements. Requirements 2+ years of customer-facing experience in SaaS/FinTech. Knowledge of AML/KYC/IDV solutions preferred. Strong communication and problem-solving skills. Ability to manage multiple clients in a fast-paced environment. A customer-first mindset with attention to detail.