Manager, Quality Assurance

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Spanish Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience You are a bilingual Spanish, Korean, or Russian speaker. The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ABC Supply, the nation’s largest wholesale distributor of exterior and interior building products, is looking for talented, enthusiastic sales professionals who love to build relationships, promote great products, and deliver world-class service. In this role, you will sell residential and commercial building materials to contractor customers and strategically build new relationships with prospective customers in the industry. Outside Sales Representatives at ABC Supply have exclusive sales tools to enhance their success in business-to-business selling, and they have high earning potential. ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. Specific duties may include: •Cultivating and managing customer relationships •Utilizing sales reports and other data to recognize sales opportunities in customer buying patterns •Making cold calls to prospective customers •Following sales leads and scheduling appointments with prospective customers •Following up with customers and providing solutions, should a service concern arise •Providing training to customers and their teams on various product lines and services •Assisting customers in the credit application process •Connecting with customers to ensure that past due bills are paid and collect payments when necessary Specific qualifications include: •College degree (Business, Sales or other related field) or equivalent combination of education and experience •Specific industry knowledge, including both familiarity with product lines and the overall building contractor process, is preferred but not required •Must have valid driver’s license, own reliable transportation, be able to pass MVR check, and vehicle insurance must meet company’s requirements •Exceptional communication and interpersonal skills •Professional appearance and demeanor •Superior time-management and organization skills ABC Supply values hard work and dedication and rewards its associates with an excellent compensation package. In addition to a competitive pay and commission structure, Outside Sales Representatives receive a comprehensive benefits package. Benefits may include: •Health, dental, and vision coverage - eligible after 60 days, low out of pocket •401(k) with generous company match - eligible after 60 days, immediately vested •Employer paid employee assistance program •Employer paid short term and long term disability •Employer paid life insurance •Flex spending •Paid vacation •Paid sick days •Paid holidays •Vehicle allowance •Expense account Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Korean Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

LOOKING FOR MATURE PERSON GREAT OPPORTUNITY GREAT POSITIVE WORK ENVIRONMENT. EXP PROFESSIONAL PAINTER LEAD CARPENTER -KITCHEN AND BATH TOP $ MARKET RATE PAID WHO HAS EXP IN CONSTRUCTION AND REMODELING ETC WITH ALL AROUND HANYMAN SKILLS POSSIBLY RETIRED SEMI RETIRED ETC STILL HAVE DRIVE (QUALITY DRIVER CUSTOMER SERVICE DRIVEN WITH A GREAT WORK ETHIC HONEST RELIABLE ) ARE YOU THAT PERSON PART TIME OR FULLTIME SUPERVISOR -WORKING LEAD CARPENTER ALL AROUND GUY EITHER WAY YOU ARE WELCOME MUST HAVE BASIC QUALITIES OF PROFFESSIONALISM CLEAN TOOLS CLEAN JOB SITE EASY TO GET ALONG WITH SOLVES CHALLENGES QUICKLY CUSTOMER SERVICE FRIENDLY GREAT FLEXABILITY FOR THAT RIGHT PERSON PART TIME OR FULLTIME AGAIN SOUTH SHORE LOCATIONS AND NORTH SHORE LOCATIONS BOSTON LOCATIONS LOOKING FOR THOSE FEW PROFESSIONALS PLEASE SEND EMAIL THANK YOU please send text message thank you THANK YOU

Join the Pool Troopers Team as a Pool Technician in Phoenix! At Pool Troopers, we're not just about maintaining swimming pools; we're about creating unforgettable experiences for our clients. From crystal-clear waters to pristine poolside environments, we take pride in delivering top-notch service that goes beyond expectations. Now, we're on the lookout for passionate individuals to join our growing team as Pool Technicians and embark on an exciting journey of growth and career opportunity! As a Pool Technician, you'll play a vital role in ensuring the cleanliness, safety, and functionality of our clients' swimming pools. You'll be responsible for maintaining optimal chemical levels, detecting potential issues, and providing exceptional service that leaves our clients wowed. Job Duties: Lift tools, chemicals, and equipment unassisted, ensuring proper handling and safety protocols. Conduct daily pool service and water maintenance using industry-standard chemicals and procedures. Perform routine maintenance on Salt Chlorination equipment and report any malfunctions promptly. Test water quality parameters to maintain optimal balance and safety. Clean pool filtration units and service circulation systems. Conduct safety checks to ensure equipment and fencing are in good working order. Keep accurate records of cleaning supplies, chemicals, and spare parts. Communicate effectively with clients regarding cleaning findings. Attend periodic safety and training sessions to enhance skills and knowledge. Requirements Must be at least 19 years of age. Valid driver's license with a clean driving record for at least 3 years. Ability to pass pre-employment background screening, drug screening, and MVR. High school diploma or equivalent. Prior pool service experience not required; we provide comprehensive training! Benefits Competitive Pay Hourly rate from $18 to $22 Medical, Dental & Vision Insurance 401k with Match Growth Opportunities Paid Time-Off Loyalty Bonuses Tuition Reimbursement Short & Long-Term

A top New England Litigation Firm is looking for a Litigation Case Manager/Legal Assistant to support attorneys in the Braintree, MA office. The Case Manager will support teams of attorneys in the area of Insurance Defense and general civli llitigation. This is firm where attorneys and staff genuinely like coming to work and people stay long term! This is a great opportunity to work with a collegial office of professionals. The ideal candidate will be a blend of legal assistant and paralegal, dutues and requirements include: Minimum of 2 years of litigation experience in a legal office setting. High level of attention to detail, responsiveness, critical thinking skills, professionalism, and the ability to manage and prioritize multiple simultaneous requests Draft pre-litigation and litigation documents Research case law Draft discovery answers Summarize discovery responses and documents Search for experts Compile documents for experts, draft letters to expert with documents to review Draft supplemental discovery with expert reports/disclosures Draft depositon notices Draft trial checklists with deadlines/tasks to keep trial team organized Trial - Compile pleadings, discovery, depos, expert reports in binders/redwells Trial - Compile MILs, jury instructions, trial exhibits, 233 79Gs For any legal assistant/paralegal that loves being involved in case work from intake to trial, this is the role for you! Please attach resume to application. Fre parking, annual bonus, very compettive compensation and full benefits. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)