Forward Deployed Engineer

Location: San Francisco, CA (Salesforce Park) Employment Type: Full-time On-site: In-person in San Francisco About the Role Our client is applying AI agents to billions of events daily to protect millions of users from spam, scams, and abuse. They are looking for a Forward Deployed Engineer to own the strategy and implementation of our product for our enterprise customers, which include Fortune 500 companies and tech unicorns. This role involves working at the intersection of engineering and customer engagement, solving real problems at a massive scale. What Your Day-to-Day Will Look Like Own the end-to-end integration strategy of our product with enterprise customer systems. Partner with customers to understand their needs and set their strategy with our platform. Build GenAI-powered agentic workflows and automation for billions of events. Serve as the primary, ongoing technical point of contact for our users. Handle tasks currently managed by software engineers, including data integrations, configuration, and load testing. Manage stakeholder relationships across both technical and non-technical teams. Requirements 2-7 years of experience as a forward-deployed engineer or consultant, with a sweet spot around 1-2 years out of college. Outstanding communication and interpersonal skills. Past experience working with LLM solutions and a deep understanding of GenAI. Strong coding proficiency in Python, Java, TypeScript, or similar. Self-directed and comfortable with ambiguity. On-site work policy: This is an in-person position in San Francisco, with a non-standard 9am-9pm schedule or later. Benefits Salary: $130k - $210k Equity: 0.50% - 1.00% Visa sponsorship: We are willing to sponsor TN visas but not H1B at this time. On-site work policy: This is an in-person position in San Francisco, with a non-standard 9am-9pm schedule or later. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.