Customer Success Representative - B2B SaaS (RegTech)

About MHA MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About Integration & Community Living (ICL) MHA’s Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. With over 60 years of experience, MHA has been a leader in helping individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life. Services range from supported and shared living to emergency respite and privately funded care, all tailored to promote independence, dignity, and connection. _______________________________________________________________________________________________ Position Summary The Residential Program Supervisor provides leadership and support to residential staff to empower participants in achieving optimal independence and community integration. Utilize a strength-based approach to foster staff growth and participant opportunity. Model and promote person-centered planning through positive interactions with participants. Train, guide, and support staff to ensure effective service delivery. Oversee program operations by monitoring interactions, documentation, feedback, and data to maintain compliance with Federal, State, and Mental Health Association policies and regulations. Pay Rate: $53,000 annually Schedule: Monday through Friday 9am-5pm (40h), some flexibility required Key Responsibilities Lead and support a team of residential staff using a strength-based approach that fosters growth and opportunity. Model person-centered interactions that focus on skill-building and independence for program participants. Train, mentor, and supervise staff in their daily responsibilities, ensuring high-quality service delivery. Monitor and evaluate program effectiveness by reviewing documentation, soliciting feedback, and assessing reports. Ensure compliance with all Federal, State, and agency policies and regulations. Oversee administrative functions, including documentation, reporting, budgeting, and payroll approvals. Manage staff performance, including corrective actions and evaluations. Participate in an on-call rotation to provide guidance and emergency response as needed. Ensure effective communication among all team members and external stakeholders, including healthcare providers and families.     Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements High school diploma or GED required; a degree in Human Services or a related field is strongly preferred. At least 2 years of relevant experience, preferably working with individuals with developmental, intellectual, or mental health disabilities. Prior supervisory experience is preferred. Strong leadership, communication, and organizational skills. Ability to work independently while fostering teamwork and collaboration. Must be able to obtain and maintain certifications in medication administration (MAP), CPR, and first aid. A valid driver’s license, automobile insurance, and a reliable vehicle during working hours. Must be at least 21 years old. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $53,000 annually

Part Time Utility Cleaner– Joint Base Anacostia- Bolling Competitive Wages and Flexible Schedule! Utility Cleaners will be responsible for the cleanliness of communal spaces, restrooms, workspaces, and outside areas as assigned and performs a variety of duties that involve sweeping, mopping, scrubbing, dusting and polishing of surfaces and floors; removing trash; re-stocking supplies; and cleaning restrooms. Salary $31.79/ hr. plus additional $7.50 in lieu of health & welfare benefits! Key Responsibilities Mop tile and concrete floor areas and vacuum carpeted areas Sweep, dust, scrub, wax, buff, and strip floors as necessary Clean and disinfect restrooms, including but not limited to urinals, toilets, toilet seats, sinks, mirrors, fixtures, hand dryers, floors, walls, showers and locker rooms Clean and disinfect breakroom and kitchen tables, sinks, counters, and refrigerator Empty waste baskets and interior and perimeter garbage cans and place garbage in outside storage bins Dust furniture, equipment, blinds, and light fixtures Clean mirrors and interior window surfaces and surrounding areas Clean entrances and exits, washing finger marks from glass, doors, walls and hardware, and keeping outside area clear of pebbles, snow, cans, paper, etc. Clean and disinfect drinking fountains Report damage and acts of vandalism and report and/or perform minor maintenance repairs Use cleaning equipment, including electric floor buffers, commercial vacuums, wet mops, large wringers and other necessary equipment, tools, and supplies Refill hand soap and paper towel dispensers and re-stock toilet paper as needed Mix and use cleaning chemicals and products in accordance with instructions Ensure cleaning materials and supplies are stored in a safe and orderly manner and an adequate supply is maintained. Move and/or relocate furniture Comply with all established general and industrial safety rules and regulations as applicable to the contract, facility and job assignment Perform all other position-related duties as assigned or requested Essential Skills Knowledge of standard cleaning procedures, chemicals, products and equipment Knowledge of the Hazardous Materials Information System Ability to read and understand instructions and labels, particularly on the use and application of cleaning chemicals and products Requirements High School diploma or equivalent MUST have Top Secret Clearance MUST have SCI eligibility 1 year experience in Custodial field in the last three years including floor care- stripping, waxing, and buffing Valid Driver's License compliant with REAL ID Act or are you willing and able to obtain one Pass a pre-employment drug screening and background check Regular, dependable attendance U.S. citizenship to obtain and maintain access to military installations Preferred Qualifications TS/SCI clearance Physical Requirements Must be able to carry, push, pull and lift up to 40 pounds. Must be able to grasp or handle objects, bend elbows and knees, and reach above shoulders * Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Click here to follow EMI Services on Facebook Benefits Flexible Schedule Pension Contribution What We Do EMI is an industry-leading provider of DOD base operation support services, facilities maintenance, and logistics. Our goal is to contribute to the repair and maintenance of buildings and equipment. EMI consistently delivers cost-saving through best value innovations and quality service that exceeds our clients’ expectations. What Sets Us Apart The Right Partner: EMI has grown by gaining our customers’ trust and our employees’ loyalty. We’ve successfully performed over 60 service contracts and we understand the unique challenges facing today’s military. We offer exceptional responsiveness and a strong commitment to customer satisfaction. We demonstrate this commitment by consistently earning some of the highest customer satisfaction ratings in the industry. The Right Team: The EMI team includes over 250 high-achieving professionals, administrative and trades personnel deployed in various locations throughout the United States. At times, we augment our in-house capabilities with proven and capable business partners. The Right Approach: EMI brings vast expertise and proven solutions to augment our clients’ operations. We provide a platform that delivers seamless mission support and exceptional customer service in a very cost-effective and repeatable solution. #emiservices

Assistant Director or Senior Assistant Director is responsible for supporting the Admissions Office goals and identifying, expanding, attracting and enrolling an academically talented and diverse student body. The Assistant Director/Sr. Assistant Director acts as the College’s representative for all aspects of the admissions operation both on and off-campus, and plays number of key support and organizational roles related to all aspects of the work, from recruitment and outreach to territory management to yield to data analysis. This is a full time, benefits eligible, salaried position with a hiring range of $65,165 - $81,466 per year. Core Responsibilities: Manage an assigned geographic territory and serve as its primary contact. Represent the College virtually and in-person in various contexts and locations. Review and evaluate admissions applications and participate equally in committee deliberations and decisions of 13,000 applications annually. Coordinate key programs or activities in the office, which could may include tour guides, visit programs, communications, DEI outreach, and the Alumni Admissions Program. Respond to a high volume of inquiries regarding admissions procedures to Middlebury Admissions in a timely manner. Plan on-campus, regional, and virtual events that help to inform prospective students about the College and attract admitted students to enroll. Collaborate frequently with other College offices including Student Life, Facilities and Public Safety when planning events. Identify and establish relationships with schools, CBOs, and other community organizations that will increase the College’s efforts at expanding access opportunities to a broad and diverse pool of students. Requirements Bachelor’s degree is required; master’s degree is preferred. Two or more years of college admissions or college counseling experience required. Experience in other areas of education (teaching, community based organizations, counseling, administration, etc.) a plus. Strong cross-cultural, interpersonal and writing skills are necessary, including public speaking skills and the ability to present the College in a positive way to diverse populations. Ability to work independently with minimal supervision as well as in a collaborative team setting. Strong organizational skills, attention to details and ability to manage multiple projects. Excellent systems and technology/computer capabilities, with Slate expertise highly desirable. Physical Demands and Working Conditions: Sitting and operating a computer for extended periods of time (at least a full 8-hour work day), particularly during application reading season. Ability to work in a wide variety of conditions and environments depending on the time of year: the office; schools, hotels, and homes while on the road; and occasionally from home. Light physical activity is often required: moving tables and chairs, carrying materials on the road, lifting small boxes. Extensive travel required, including in inclement weather. Evening and weekend work is routine during busier seasons. Other: An offer for this position is contingent upon successful completion of a criminal background check and references. Benefits As an employee of Middlebury College in Vermont, you will enjoy being part of a vibrant supportive community. Middlebury offers its employees excellent compensation and competitive health, dental, life, disability, generous retirement matching, and vision benefits, and a generous time-away program - up to 34 days per year, increasing as the term of service lengthens. Employees are eligible for robust educational assistance programs. The result is a very high quality-of-life in a gorgeous setting. Middlebury Colleges offers its employees excellent compensation and other perks of employment including: MiddCard Privileges: access to athletic facilities, discounts at the college store, library privileges, and cultural and sporting events. Spouses or domestic partners are eligible to receive a card with the same privileges. Discounts on season passes at Middlebury College's Snow Bowl, the Ralph Myhre Golf Course and the Rikert Outdoor Center. Access to our Partner Inclusion Program that provides comprehensive support services to the spouses and partners of Middlebury employees. A full listing of our benefit offerings can be found on our website or click to see some of the other fun perks of working at Middlebury, whether in Middlebury, VT ! Middlebury College is an equal-opportunity employer where diversity, equity, and inclusion are core values. To this end, the College recruits talented and diverse faculty, staff, and students from across the United States and around the world. Middlebury College encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically underrepresented communities. The College also invites applications from individuals who demonstrate an ongoing commitment to advancing diversity, equity, and inclusion in the workplace.

Wastewater Collections General Maintenance Worker - Naval Base Ventura County Competitive Wages with an INSURANCE ALLOWANCE! Top reasons to work at EMI Services, a subsidiary of TechFlow: Health Care Plan- Medical, Dental & Vision Paid Time Off – Vacation & Federal Holidays EMI Services is Hiring a Wastewater Collections General Maintenance Worker to maintain and repair wastewater and stormwater assets such as storm drains, wastewater/stormwater lines, and lift and pump stations. Work is performed under regular supervision on military installations. Salary $23.40 - $34.00/ hr. depending on experience and certifications plus $4.93 fringe benefits used towards insurance and 401K! See ALL the fantastic benefits you receive as an employee of EMI below!! Key Responsibilities Perform maintenance, monitoring, and repair of sewer and storm water systems including pipes, manholes, catch basins, and lift stations Perform inspection, cleaning, and maintenance of sewer lines, lift stations, pumps, manholes, and alarms Perform inspections cleaning, maintenance of stormwater catch-basins, culverts, lift stations, drains, and pipes Perform detailed reports of completed inspections, cleaning, and repairs Clear blockages of sewer and storm water lines Perform in a standby (on-call) status and work during wet weather Abide by general safety practices while conducting daily work, including wearing personal protective equipment such as eye/face protective gear, ear protection, gloves, steel-toe boots, and other mission specific equipment as required based on the tasks Performs additional duties as assigned Essential Skills Basic knowledge of plumbing for sewer and stormwater systems Basic knowledge of hand and power tools used for plumbing repair Basic knowledge of Microsoft Office applications to communicate and create documents for job execution Proficiency in English is required to communicate effectively with team members, customers, and vendors as part of the core responsibilities of this position Requirements High school diploma or equivalent 5+ years wastewater collections experience to include pumps and lift stations CA Wastewater I Valid driver’s license compliant with REAL ID Act or are you willing and able to obtain one Pass a pre-employment drug screening and background check to obtain base access Reliable:  wants to be part of a team  U.S. citizenship to obtain and maintain access to military installations Preferred Qualifications Class A Commercial Driver’s License (CDL) OSHA 30 hour Physical Requirements Tasks require the ability to exert moderate, though not constant physical effort Some combination of climbing and balancing to include climbing ladders, stooping, kneeling, crouching, and crawling Some lifting to include overhead lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (10-20 pounds) May occasionally involve heavier objects and materials (up to 50 pounds) * Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Environmental Exposures Performance of essential functions may require exposure to adverse environmental conditions, such as dust, pollen, odors, temperature, weather and noise extremes, hazardous materials, heights, confined spaces, machinery, vibrations, high voltage electric currents, traffic hazards, toxic agents, water hazards, disease, or pathogenic substances. Click this link to follow EMI Services on Facebook Benefits As a team member at EMI, you’ll enjoy: Generous benefits package consistent with Service Contract Act Insurance Allowance Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Federal Holidays) Employee Stock Ownership Plan (ESOP) Short Term and Long Term Disability Term Life Insurance Referral program- Join our team then bring your friends What Sets EMI Apart EMI is an industry-leading provider of DOD base operation support services, facilities maintenance, and logistics. Our goal is to contribute to the repair and maintenance of buildings and equipment. EMI consistently delivers cost-saving through best value innovations and quality service that exceeds our clients’ expectations. The Right Partner: EMI has grown by gaining our customers’ trust and our employees’ loyalty. We’ve successfully performed over 60 service contracts and we understand the unique challenges facing today’s military. We offer exceptional responsiveness and a strong commitment to customer satisfaction. We demonstrate this commitment by consistently earning some of the highest customer satisfaction ratings in the industry. The Right Team: The EMI team includes over 250 high-achieving professionals, administrative and trades personnel deployed in various locations throughout the United States. At times, we augment our in-house capabilities with proven and capable business partners. The Right Approach: EMI brings vast expertise and proven solutions to augment our clients’ operations. We provide a platform that delivers seamless mission support and exceptional customer service in a very cost-effective and repeatable solution. #emiservices

We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a Recruiting Coordinator (Contractor) Target compensation from $25/hr to $35/hr.  As a Recruiting Coordinator, you will play a key role in supporting our high-performance Talent Acquisition team by ensuring a seamless and efficient interview scheduling process. You will be responsible for managing interviews across multiple departments, time zones, and calendars, while delivering an exceptional candidate and hiring manager experience. What you’ll do: Coordinate and schedule interviews for a wide range of roles across teams and time zones. Manage calendar logistics between candidates, hiring managers, and interviewers. Support and coordinate onsite interviews, ensuring smooth day-of execution. Handle high-volume scheduling with attention to detail and timeliness. Serve as a primary point of contact for candidates, providing clear communication and a positive experience. Communicate promptly and professionally with both internal and external stakeholders. Partner with recruiters and the People team to refine scheduling processes, tools, and best practices. Maintain accurate data and documentation in the ATS (Workable) and other relevant tools. Requirements About you: 1–2 years of experience in a recruiting coordinator or administrative support role. Strong organizational and communication skills with extreme attention to detail. Proficiency with calendar tools (e.g., Google Calendar) and applicant tracking systems (e.g., Workable, Greenhouse). Demonstrated ability to multitask and manage competing priorities in a fast-paced environment. Proactive and accountable—takes ownership and follows through. Comfortable working independently and communicating across distributed teams. Benefits About Rokt’stars: As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better.  We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Almstead Tree and Shrub Care Co. is a second-generation, family-owned firm established in 1964 that services commercial and residential clients throughout the NY, NJ, and CT tri-state area. We are looking for a friendly and organized Administrative Assistant to join our team and assist our CEO and top Sales Arborist. As an Administrative Assistant, you will play a crucial role in ensuring a positive experience for both our clients and employees. In this position, you will be responsible for managing client proposals, handling information requests and e-mail correspondence, scheduling meetings and conference calls, and providing customer service support. To succeed in this role, you should have excellent communication and writing skills, attention to detail, and the ability to thrive in a fast-paced environment. Your responsibilities will include: - Creating detailed client-specific proposals in collaboration with the sales arborists - Handling information requests and e-mail correspondence - Arranging conference calls and scheduling meetings - Providing customer service support and scheduling appointments - Maintaining sales calendar and creating work orders - Managing customer database and files - Processing payments - Ensuring a superior client experience through efficient and timely service - Coordinating work schedules and appointments - Adhering to company policies and standards for excellent customer service - Providing office updates and addressing customer concerns during daily meetings with the CEO Requirements: - Minimum five years' experience as an Administrative Assistant - Four-year degree in Business, Business Management, English, Communications, Literature, Journalism, or related field - Prior experience creating proposals, reports, and/or presentations - Experience providing exceptional customer service - Experience in the service industry is a plus - Highly proficient in Microsoft Word, Excel, and Outlook - Strong written and verbal communication skills - Excellent multitasking and time management abilities - Attention to detail and organizational skills - Professionalism and phone etiquette We are seeking an individual who possesses high skill level and demonstrates exceptional customer service, approachability, and teamwork abilities. The ideal candidate will be able to infuse positive energy into our team and cultivate an inclusive and cooperative work environment. If you derive satisfaction from developing meaningful professional relationships and believe in the power of a friendly and supportive demeanor to augment productivity and collaboration, then this opportunity is tailored for you! If you are also organized and ready to make valuable contributions to our team, we encourage you to apply now and become an integral part of Almstead Tree and Shrub Care's continued success. Requirements Requirements: - Minimum five years' experience as an Administrative Assistant - Four-year degree in Business, Business Management, English, Communications, Literature, Journalism, or related field - Prior experience creating proposals, reports, and/or presentations - Experience providing exceptional customer service - Experience in the service industry is a plus - Highly proficient in Microsoft Word, Excel, and Outlook - Strong written and verbal communication skills - Excellent multitasking and time management abilities - Attention to detail and organizational skills - Professionalism and phone etiquetteBenefits We offer a competitive compensation package, $60,000 - $75,000 based upon experience. Medical and dental plans with employer contribution, 401K retirement savings plan, paid time off, and more! Almstead Tree & Shrub Care Company, LLC provides equal employment opportunities to all employees and applicants for employment.