Browse
···
Log in / Register

Customer Experience Coordinator

Negotiable Salary

Ironwear

West Palm Beach, FL, USA

Favourites
Share

Description

Ironwear is an established and growing safety solution provider. For over 30 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The Customer Experience Coordinator will assist as a direct link between the Customer, Sales Team, and internal personnel. The position includes a limited sales capacity, maintaining customer relationships, providing ongoing support, addressing various customer needs, addressing inquiries regarding products, and helping them make informed decisions about products to purchase. Responsibilities: Answer incoming phone calls, customer support emails and customer chats while providing a first-class customer experience. Evaluate and write up incoming orders and present them to the Processing Department. Assist customers with product inquiries regarding inventory, pricing, incoming orders, back orders, and returned goods. Have a basic understanding of company product knowledge to properly address customer questions and concerns. Offer customers alternative products or additional products to boost sales and provide first-class customer service. Provide customer outreach when necessary to relay and evaluate any pending issues. Communicate cross-functionally with processing team/Account Managers to ensure orders are processed accurately inclusive of; price validation, shipping methods/costs, backorders etc. Communicate with account managers to address any customer concerns. Process all paperwork for customer orders/RMAs/backorders etc. Compile pertinent customer data in provided documentation and flag any concerns/patterns to management. Maintain and collect accurate customer data in our ticketing, ERP and CRM platforms Requirements Required Skills/Abilities: Superior verbal and written communication skills. Proficient in Microsoft Office Suite. Ability to multi-task in a demanding environment Organized and meticulous. Strong interpersonal skills. CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: High school degree or GED required. A minimum of two year’s related experience Benefits Health Care (Medical, Dental & Vision) 401(k) Plan with Company Match Paid Time Off (Vacation, Sick & Public Holidays) Convenient Location with Free Parking Company Provided Beverages and Snacks Dog Friendly Work Atmosphere Company Gatherings and Events

Source:  workable View original post

Location
West Palm Beach, FL, USA
Show map

workable

You may also like

Workable
Sales Executive - CBS Virginia Beach
City Wide Facility Solutions is seeking a tenacious closer to join our Sales Team! If you aggressively prospect for business, sell with confidence and integrity, and have a deep understanding of your clients' needs, our team and bonus structure is waiting for you! As a Sales Executive in our CBS Division, you seek out/ sign-up new clients, and then manage the projects. You run the full cycle from lead generation to close and manage the work using our network of independent contractors. Working closely with account managers and your sales team, you will establish and nurture mutually profitable business relationships with clients.The CBS sales division offers 20+ services to clients in the building maintenance industry. This is a base salary + commissions position! Commissions are uncapped. What you will do... Prospect, identify and qualify potential clients. Manage the sales process by scheduling appointments, understand prospective client needs, create proposals and make presentations. Win new clients by overcoming objections and preparing appealing proposals. Continually build your prospect pipeline each day, achieving metrics, win business. Utilize and manage our CRM to capture/enter all customer information. Manage the project sold to ensure completion of scope of work through independent contractors. Enjoy and thrive in a positive work atmosphere. Other duties as assigned by management. Requirements 2+ years outside B2B sales experience (construction industry preferred but not required). Demonstrated track record of success in outside B2B sales. Project or construction management experience preferred. Organized within a defined sales process with an ability to move clients from prospect to close. Experience within a short sales cycle with strong closing skills. Proficient in CRM systems. Prior sales training. Outgoing, dynamic personality. An excellent communicator with the ability to facilitate a presentation or a one-to-one meeting Strong MS Office, including Outlook. Benefits More on City Wide... City Wide Facility Solutions is the largest management company in the building maintenance industry and services . As a first choice employer in business for over 60 years, we continue to experience healthy business growth across our communities. Our culture supports the company’s Mission: to create a Ripple Effect by positively impacting the people and communities they serve. Learn more at www.gocitywide.com Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Car and Phone Allowance On Target Earning First Year $90,000.00 City Wide is an Equal Opportunity Employer
Virginia Beach, VA, USA
$90,000/year
Craigslist
Roofer / Carpenter / Painter jack of [ALL 3!] $$$$$ (Cuyahoga and surrounding counties (mostly))
Looking for dedicated, WELL ROUNDED people who take pride in their work and have a goal to improve their life. Strong carpentry, roofing and mathematical skills will be utilized. SEEKING * Project Manager * Foreman * Field Technicians We have been in business for the better part of 4 decades and there was never a day where there was a lack of projects and problems to solve. Bring all you have to this position. We are all about how to make you a success with our team. Work all year long, even on bad weather days. Bring your organizational and mechanical abilities. Call for a meeting / interview and opportunity to prove your skills. We specialize in natural materials: WOOD - SLATE - TILE - COPPER SHEET METAL - STONE - BRICK ROOFING / CARPENTRY / SIDING / PAINTING / MASONRY / POWER WASHING / PAINTING as well as full home restorations / renovations Exteriors and interiors. Benefits ----------------------- Individuals and/or Crews ----------------------- Respond with: 1: Experience 2: References 3: Pictures if possible ------------------------ We create solutions for homes with chronic problems inside and out. Leave your own personal chronic issues at home. Not welcome here. "YES I CAN" LEADS TO A "YES WE CAN" TEAM. Roof roofer roofing carpenter carpentry siding paint painter painting stain masonry brick stone renovation restoration fix fabricate metal sheet metal solder soldering installer installation solutions shake slate copper shingle power wash power washing spray window door framing finish carpentry crown molding saw hatchet wood shingle wood shake wood roof cedar shake cedar shingle fabrication assembly climbing rock climbing climber veteran vet wood laid off back to work
4340 Cranwood Pkwy, Warrensville Heights, OH 44128, USA
$15-30/hour
Workable
Sales Executive - Winston Salem/High Point
Are you a dynamic and results-driven individual with a passion for sales? Are you ready to take your career to the next level? If so, we have the perfect opportunity for you. We are seeking a talented and motivated sales professional to help drive our company's growth to new heights. If you thrive on building relationships, closing deals, and exceeding targets, we want you. Join us on this journey to success, where your hard work will be rewarded and your potential is limitless. City Wide Facility Solutions of The Triad is seeking a tenacious closer to join our Sales Team! If you aggressively prospect for business, sell with confidence and integrity, and have a deep understanding of your clients' needs, our team and bonus structure is waiting for you! As a Sales Executive, you will be responsible for new business development in a highly productive, sales-driven environment. You will be responsible for the full sales cycle, from lead generation to close. Working closely with account managers and your sales team, you will establish and nurture mutually profitable business relationships with clients. If you are on the right track you should easily be able to bring home $90,000.00 in your first year! In this position you will: Identify and qualify potential clients. Initiate the sales process by scheduling appointments, understand account requirements, and make initial presentations. Closes sales by building rapport with potential accounts, explaining our service capabilities, overcoming objections, and preparing contacts. Conduct a minimum of 20 hours prospecting each week. Utilize and manage your customer relationship management system (CRM) to maintain all customer information. Maintain and manage your Hot 25 list in CRM. Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with Clients, co-workers, and supervisors. Other duties as assigned by management. Requirements 3+ years outside B2B sales experience, prefer most recent job experience in outside sales Demonstrated track record of success (2 full calendar years, IE 105% of sales goal via scorecard or sales dashboard) Strong skill set for prospecting and developing a territory Proficiency in CRM systems to include strong data entry and organization of sales data Prior sales training certificate, e.g., Sandler, President’s Club, Dale Carnegie, etc., preferred Experience closing short-cycle B2B sales Outgoing, dynamic personality Can-do attitude that loves to be challenged Organized within a defined sales process with an ability to move clients from prospect to close An excellent communicator with the ability to facilitate a presentation or a one-to-one meeting Demonstrated ability to coordinate team activities and work effectively with operations and marketing teams Strong communication and presentation skills Strong MS Office City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 90 locations across the US and Canada. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application. Benefits City Wide offers a competitive compensation and benefits package, Medical/Dental/Vision 401K Car and Phone Allowance PTO
Greensboro, NC, USA
$90,000/year
Workable
Sales Executive - CBS Greensboro
City Wide Facility Solutions is seeking a tenacious closer to join our Sales Team! If you aggressively prospect for business, sell with confidence and integrity, and have a deep understanding of your clients' needs, our team and bonus structure is waiting for you! As a Sales Executive in our CBS Division, you seek out/ sign-up new clients, and then manage the projects. You run the full cycle from lead generation to close and manage the work using our network of independent contractors. Working closely with account managers and your sales team, you will establish and nurture mutually profitable business relationships with clients.The CBS sales division offers 20+ services to clients in the building maintenance industry. This is a base salary + commissions position! Commissions are uncapped. What you will do... Prospect, identify and qualify potential clients. Manage the sales process by scheduling appointments, understand prospective client needs, create proposals and make presentations. Win new clients by overcoming objections and preparing appealing proposals. Continually build your prospect pipeline each day, achieving metrics, win business. Utilize and manage our CRM to capture/enter all customer information. Manage the project sold to ensure completion of scope of work through independent contractors. Enjoy and thrive in a positive work atmosphere. Other duties as assigned by management. Requirements 2+ years outside B2B sales experience (construction industry preferred but not required). Demonstrated track record of success in outside B2B sales. Project or construction management experience preferred. Organized within a defined sales process with an ability to move clients from prospect to close. Experience within a short sales cycle with strong closing skills. Proficient in CRM systems. Prior sales training. Outgoing, dynamic personality. An excellent communicator with the ability to facilitate a presentation or a one-to-one meeting Strong MS Office, including Outlook. Benefits More on City Wide... City Wide Facility Solutions is the largest management company in the building maintenance industry and services . As a first choice employer in business for over 60 years, we continue to experience healthy business growth across our communities. Our culture supports the company’s Mission: to create a Ripple Effect by positively impacting the people and communities they serve. Learn more at www.gocitywide.com Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Car and Phone Allowance On Target Earning First Year $90,000.00 City Wide is an Equal Opportunity Employer
Greensboro, NC, USA
$90,000/year
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.