Cinch Outlet: FT/PT Key Holders- NO Late Night Shifts

$1,800 Sign-on bonus payable over the first 6 months of employment! For more than 70 years, the MSS community has been helping people with disabilities in the Twin Cities area live their lives with dignity, purpose, and joy. All we need to start your application is your name, email address, and phone number. You’ll hear back from a real person, right away. MSS enthusiastically welcomes team members from all cultural and ethnic backgrounds, all sexual and gender identities, and all ages and abilities. WHAT THIS JOB IS LIKE Reliable weekday hours. MSS Centers are open 7:30am – 4:00pm, Monday – Friday. This is a full-time position with no evenings or weekends! Meaningful work that matters. As a Direct Support Professional, you work on a close-knit team to support adults with disabilities on weekdays. Personal Care. You help some people with day-to-day activities like eating, taking medicine, and going to the bathroom. Your respectful caring and compassion are crucial skills. Programs and Activities. All our clients rely on your creativity and enthusiasm to lead them in fun and rewarding activities every day. This role will focus on supporting people in accessing their community. Your individuality helps you connect with the uniqueness of each person. Safety, community, and respect. MSS centers are safe, respectful, and friendly communities – both for the people we serve and for every employee. We value you, your talents, and your ideas. Requirements Every member of the MSS team is a unique individual, but here are three things you have in common with every member of our team: You’re caring. You’re patient and encouraging around people who have different needs. You believe that everyone deserves to have a good life, no matter what challenges they are facing. You value helping others. You want your work to be meaningful and fulfilling. You’re safe. You’re dependable, clear-headed, and serious about keeping folks safe. You have a valid driver’s license and a good recent driving record. You don’t mind going through a background check. Benefits $1,800 sign on bonus paid over your first six months. Competitive pay, benefits, and bonuses. This job pays $19 - $19.50 per hour to start, with regular raises. Employees who work 30 or more hours per week have comprehensive health and dental benefits, generous paid time off, and recruitment bonuses for bringing new members to the MSS team. Learn about our benefits package at mssmn.org/benefits. Paid hands-on training. From the moment you start, experienced co-workers will help you learn the job every step of the way. You’ll always have the support you need to do your job from co-workers and a management team you can depend on. Respect for you as a person. At MSS, your life experience is the key to your success. Your unique culture, personal history, passions, and ideas enrich the lives of your co-workers, our clients and their families, and our whole community. MSS is proud to be an Equal Opportunity Employer. We are committed to a diverse and fully inclusive workplace. We encourage people of all cultures, identities, and perspectives to apply. EEO/AA Employer.

About MHA MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About New Ways Services – (ABI Division) New Way is MHA’s residential and community-based program for individuals living with acquired brain injuries (ABI) due to trauma, stroke, or serious illness. These life changes can bring physical, emotional, and cognitive challenges, and New Way provides the support needed to navigate them. Through personalized care, skill-building, and meaningful daily routines, individuals are supported in gaining independence, reconnecting with others, and living fully in the community. Our homes are safe, accessible, and integrated into typical neighborhoods, offering 24/7 support along with nursing, clinical, and therapeutic services. _______________________________________________________________________________________________ Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in a community residential setting that fosters growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Your role requires professionalism and collaboration with team members in alignment with MHA’s Core Values—Respect, Integrity, and Compassion—while adhering to organizational policies, program funding guidelines, and applicable regulatory standards. Pay Rate: $20 an hour Open Shift: Thursday through Saturday 11pm-9am (30h) Key Responsibilities Engage with participants in a respectful and empowering manner to promote self-esteem, independence, and personal growth. Assist participants with daily living tasks such as personal care, meal preparation, shopping, and household maintenance. Support participants in accessing community resources, including transportation, education, social activities, and healthcare services. Teach and encourage self-advocacy skills while serving as a liaison with families, providers, and external parties. Provide financial support through budgeting, money management, and accurate documentation of expenditures. Monitor participant health and well-being, assist with medication administration, schedule appointments, and respond to emergencies. Maintain accurate, timely documentation including logs, data records, incident reports, and use of agency systems. Promote safety by identifying and addressing hazards, assisting with emergency drills, and following agency safety procedures. Demonstrate flexibility in scheduling, provide shift coverage as needed, and actively participate in team collaboration. Attend all required training, maintain certifications, and uphold professionalism to support program quality and standards.     Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours. Adaptability to participants' changing needs. Patience, compassion, and strong interpersonal skills. Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid. Must be at least 18 years old. Required Education and Experience High school diploma or GED required; college degree in human services or a related field preferred. Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $20 an hour

About MHA MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About New Ways Services – (ABI Division) New Way is MHA’s residential and community-based program for individuals living with acquired brain injuries (ABI) due to trauma, stroke, or serious illness. These life changes can bring physical, emotional, and cognitive challenges, and New Way provides the support needed to navigate them. Through personalized care, skill-building, and meaningful daily routines, individuals are supported in gaining independence, reconnecting with others, and living fully in the community. Our homes are safe, accessible, and integrated into typical neighborhoods, offering 24/7 support along with nursing, clinical, and therapeutic services. _______________________________________________________________________________________________ Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in a community residential setting that fosters growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Your role requires professionalism and collaboration with team members in alignment with MHA’s Core Values—Respect, Integrity, and Compassion—while adhering to organizational policies, program funding guidelines, and applicable regulatory standards. Pay Rate: $20 an hour Open Shifts:            -Sundays 12pm-8pm (8h)            -Sundays 3pm-11pm (8h) Key Responsibilities Engage with participants in a respectful and empowering manner to promote self-esteem, independence, and personal growth. Assist participants with daily living tasks such as personal care, meal preparation, shopping, and household maintenance. Support participants in accessing community resources, including transportation, education, social activities, and healthcare services. Teach and encourage self-advocacy skills while serving as a liaison with families, providers, and external parties. Provide financial support through budgeting, money management, and accurate documentation of expenditures. Monitor participant health and well-being, assist with medication administration, schedule appointments, and respond to emergencies. Maintain accurate, timely documentation including logs, data records, incident reports, and use of agency systems. Promote safety by identifying and addressing hazards, assisting with emergency drills, and following agency safety procedures. Demonstrate flexibility in scheduling, provide shift coverage as needed, and actively participate in team collaboration. Attend all required training, maintain certifications, and uphold professionalism to support program quality and standards.     Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours. Adaptability to participants' changing needs. Patience, compassion, and strong interpersonal skills. Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid. Must be at least 18 years old. Required Education and Experience High school diploma or GED required; college degree in human services or a related field preferred. Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred.

About MHA MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About New Ways Services – (ABI Division) New Way is MHA’s residential and community-based program for individuals living with acquired brain injuries (ABI) due to trauma, stroke, or serious illness. These life changes can bring physical, emotional, and cognitive challenges, and New Way provides the support needed to navigate them. Through personalized care, skill-building, and meaningful daily routines, individuals are supported in gaining independence, reconnecting with others, and living fully in the community. Our homes are safe, accessible, and integrated into typical neighborhoods, offering 24/7 support along with nursing, clinical, and therapeutic services. _______________________________________________________________________________________________ Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in a community residential setting that fosters growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Your role requires professionalism and collaboration with team members in alignment with MHA’s Core Values—Respect, Integrity, and Compassion—while adhering to organizational policies, program funding guidelines, and applicable regulatory standards. Pay Rate: $20 an hour Open Shift: Saturdays 3pm-11pm (8h) Key Responsibilities Engage with participants in a respectful and empowering manner to promote self-esteem, independence, and personal growth. Assist participants with daily living tasks such as personal care, meal preparation, shopping, and household maintenance. Support participants in accessing community resources, including transportation, education, social activities, and healthcare services. Teach and encourage self-advocacy skills while serving as a liaison with families, providers, and external parties. Provide financial support through budgeting, money management, and accurate documentation of expenditures. Monitor participant health and well-being, assist with medication administration, schedule appointments, and respond to emergencies. Maintain accurate, timely documentation including logs, data records, incident reports, and use of agency systems. Promote safety by identifying and addressing hazards, assisting with emergency drills, and following agency safety procedures. Demonstrate flexibility in scheduling, provide shift coverage as needed, and actively participate in team collaboration. Attend all required training, maintain certifications, and uphold professionalism to support program quality and standards.     Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours. Adaptability to participants' changing needs. Patience, compassion, and strong interpersonal skills. Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid. Must be at least 18 years old. Required Education and Experience High school diploma or GED required; college degree in human services or a related field preferred. Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred.

About MHA MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About New Ways Services – (ABI Division) New Way is MHA’s residential and community-based program for individuals living with acquired brain injuries (ABI) due to trauma, stroke, or serious illness. These life changes can bring physical, emotional, and cognitive challenges, and New Way provides the support needed to navigate them. Through personalized care, skill-building, and meaningful daily routines, individuals are supported in gaining independence, reconnecting with others, and living fully in the community. Our homes are safe, accessible, and integrated into typical neighborhoods, offering 24/7 support along with nursing, clinical, and therapeutic services. _______________________________________________________________________________________________ Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in a community residential setting that fosters growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Your role requires professionalism and collaboration with team members in alignment with MHA’s Core Values—Respect, Integrity, and Compassion—while adhering to organizational policies, program funding guidelines, and applicable regulatory standards. Pay Rate: $20 an hour Open Shift: Sunday through Tuesday & Saturday 3pm-11pm (32h) Key Responsibilities Engage with participants in a respectful and empowering manner to promote self-esteem, independence, and personal growth. Assist participants with daily living tasks such as personal care, meal preparation, shopping, and household maintenance. Support participants in accessing community resources, including transportation, education, social activities, and healthcare services. Teach and encourage self-advocacy skills while serving as a liaison with families, providers, and external parties. Provide financial support through budgeting, money management, and accurate documentation of expenditures. Monitor participant health and well-being, assist with medication administration, schedule appointments, and respond to emergencies. Maintain accurate, timely documentation including logs, data records, incident reports, and use of agency systems. Promote safety by identifying and addressing hazards, assisting with emergency drills, and following agency safety procedures. Demonstrate flexibility in scheduling, provide shift coverage as needed, and actively participate in team collaboration. Attend all required training, maintain certifications, and uphold professionalism to support program quality and standards.     Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours. Adaptability to participants' changing needs. Patience, compassion, and strong interpersonal skills. Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid. Must be at least 18 years old. Required Education and Experience High school diploma or GED required; college degree in human services or a related field preferred. Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $20 an hour

About MHA MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About New Ways Services – (ABI Division) New Way is MHA’s residential and community-based program for individuals living with acquired brain injuries (ABI) due to trauma, stroke, or serious illness. These life changes can bring physical, emotional, and cognitive challenges, and New Way provides the support needed to navigate them. Through personalized care, skill-building, and meaningful daily routines, individuals are supported in gaining independence, reconnecting with others, and living fully in the community. Our homes are safe, accessible, and integrated into typical neighborhoods, offering 24/7 support along with nursing, clinical, and therapeutic services. _______________________________________________________________________________________________ Position Summary The Site Manager will be responsible for the day-to-day operations of their assigned program within our New Way/ ABI division. They will work under the direction of the Program Coordinator to uphold the highest standard for all people receiving services. Pay Rate: $21.50 an hour Schedule: Sunday & Thursday 8am-4pm, Monday through Wednesday 12pm-8pm (40h), some flexibility required Key Responsibilities Shift set up and planning through the use of effective communication, shift-planning sheets and regular updates with the Floating Supervisor. Maintaining program scheduling and ensuring staffing ratios are adequate at all times. Monitor substance counts, medication ordering, posting and verifying of medications. Monitoring of money counts, petty cash and check requests with the oversight of the Program Coordinator. Work with the program coordinator to hire, onboard, and train new employees. Monitor daily tracking for medications, ISP goal tracking, behavior tracking, and mobility exercise. Ensure that all medical appointments, therapies, visiting nurse appointments and community dates are met.  Model positive participant engagement and advocacy while balancing direct support and opportunities for independence. Reports of all maintenance issues as appropriate to the Program Coordinator. Communicate and report in a timely manner all issues, concerns or incidents to the Program Coordinator. Complete the necessary written documentation related to particular incidents within mandated timelines.   Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Must have a valid driver's license, sufficient automobile insurance, an acceptable driving record, and a safe, reliable vehicle to utilize during work hours. Must be at least 21 years old. Must be able to pass a background and CORI check. Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $21.50 an hour