Assurance Associate

If you are looking for an opportunity to make a difference in the healthcare system, be part of a team, and grow with us, Sandstone Health invites you to apply for this position. As one of the largest and most sophisticated patient-centered offices in our area, we pride ourselves in the quality of our doctors and staff, state-of-the-art equipment and technology, and expert care and support services we provide. We are seeking a Front Desk Coordinator to join our team and be a part of something special, something bigger than your individual efforts. As a Front Desk Coordinator, you will be responsible for managing the general office flow, scheduling appointments, and guiding patients to receive the best care possible. This is a full-time (hourly) non-exempt position with competitive pay based in Magnolia, TX. As a Front Desk Coordinator, you will: Consult and collaborate with other healthcare providers and specialists to arrange patient appointments and treatment plans Check in on patients regularly and evaluate and document their progress Treat patients with empathy and respect while conducting oneself in a professional manner Greeting patients and visitors with a warm and welcoming smile Answering and placing calls to patients, insurance providers, and external healthcare providers Scheduling appointments and managing patient medical records Conducting monetary transactions and managing patient billing inquiries Coordinating external procedure scheduling with other healthcare providers Providing administrative support to the team and managing general office flow Requirements High school diploma or equivalent (GED) Minimum 2 years of experience in a medical office Front Desk preferred Superb verbal and written communication skills to share updates with patients and other medical staff Computer skills and proficiency in Microsoft Office Strong analytical thinking and the ability to handle multiple tasks concurrently Excellent customer service skills to provide ongoing support for patients and their families Strong organizational and multitasking abilities Ability to handle multiple phone lines, email inquiries, and scheduling requests simultaneously Knowledge of medical terminology, procedures, and billing/insurance protocols preferred Non-smoking and health-conscious individuals preferred What we value: Compassionate Care ❤️ We provide personalized care with compassion and empathy to all our patients. We treat our patients with the same respect and care that we would want for ourselves or our loved ones. Holistic Approach 🌿 We believe in a holistic approach to healthcare, which means treating the whole person, not just their symptoms. Our goal is to identify the root cause of a patient's health issues and create a customized treatment plan that addresses all aspects of their health. Patient Education 📚 We empower our patients with knowledge and education about their health so that they can make informed decisions about their care. We believe that education is the key to achieving optimal health and wellness. State-of-the-Art Technology 💻 We use state-of-the-art technology and equipment to provide the most advanced and effective treatments to our patients. We are committed to staying up-to-date with the latest advances in healthcare technology. Community Involvement 🤝 We are committed to giving back to our community by supporting local organizations and events. We believe in the power of community and are dedicated to making a positive impact on the lives of those around us. Benefits Base Salary: $15 - $17/hour Free Chiropractic Care Discounted prices on supplements and products available in our office. Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Government Holidays) Training & Development Wellness Resources Sandstone Health believes that everyone deserves access to high-quality healthcare, and we are dedicated to providing compassionate care to all our patients. Sandstone Health intends to offer competitive compensation packages that reflect the value and expertise of our employees. Our compensation packages will be determined by job-related, non-discriminatory factors such as experience, skills, and qualifications. In addition to base pay, we offer a comprehensive benefits package that includes health care, paid time off, and other valuable benefits to support the health and well-being of our employees.

Under the general supervision of the Call Center Manager, the Community Access Specialist will improve patients' access to care and health outcomes through ensuring they receive an introduction to TVHC, care coordination via a variety of communication platforms, reviewing and improving panel management access, and linking patients to other services. This position will assist in increasing continuity of care and provider utilization metrics. Tiburcio Vasquez Health Center is a non-profit community health center that is dedicated to promoting the health and well-being of our community by providing accessible, high-quality care by integrating primary care, dental care, WIC support, mental health counseling, community health education, and more. Compensation: $25.20 - $26.46 per hour, includes 20% differential pay in lieu of benefits TVHC offers compensation ranges that are determined by a thorough market-based analysis and are fully disclosed in accordance with California law. The pay for a selected candidate is determined by a variety of factors to ensure fair and equitable compensation. These factors include the candidate's experience, education, skills, training, licensure, certifications, and the specific scope of the role. We are committed to providing a competitive compensation package that extends beyond base salary, designed to support the health, wealth, and career development of our employees. Responsibilities: Patient Texting: Responsible for responding to all incoming patient texts, including assisting patients with appointment scheduling needs via text, forwarding clinical questions to appropriate staff, and coordinating text-based clinical outreach campaigns. Appointment Recalls: Responsible for finding appointments for patients on the waitlist with their Primary Care Provider, and reviewing cancelled appointments to strategically schedule patients in order to ensure access and continuity of care. Appointment Waitlist: Responsible for finding appointments for patients on the waitlist, and reviewing cancelled appointments to schedule patients in order to ensure everyone receives access to care. Panel Management: Review all upcoming and past appointments to ensure that patients have the most appropriate Primary Care Provider (PCP) assigned to them, review and adjust scheduled appointments as needed to allow patients to see their PCP as often as possible. Patient Portal: Facilitate text/email messages to patients to assist in boosting portal enrollment. Review appointments scheduled through the portal to ensure they are appropriately scheduled and necessary, based on established scheduling guidelines. New Patient Orientation: Communicate by phone and text with New Patients in advance to ensure insurance eligibility is up-to-date, explain to patients the importance of cancelling appointments in advance if they are unable to come, and ensure any questions a patient may have when becoming a new TVHC is answered in a timely manner. Access to Community Services: Link patients to other community services when needed. Performance Improvement: Participate in Performance Improvement/Continuous Quality Improvement activities as assigned. Requirements Bilingual English/Spanish required. High School Diploma or GED required. At least 1-year experience working directly with patients in a medical office; Federally Qualified Health Center is preferred. Knowledge of current EHR practice management system is preferred. Knowledge of medical payer systems; Medi-Cal highly desirable. Qualifications: Able to relate appropriately to, communicate effectively with, and develop trusting relationships with diverse patient population and with staff. Excellent verbal and written communication skills; ability to effectively communicate with patient population and staff; demonstrate a high degree of diplomacy and tact. Culturally sensitive and demonstrated ability and effectiveness working effectively with ethnically diverse populations. Must be able to review and analyze data and determine appropriate action to enhance patient access. Beginner to intermediate proficiency in Microsoft applications: Word, Outlook and Excel. Must be comfortable and proficient in using online communication techniques (email and texting, etc.) in a professional manner. Provide excellent customer service to patients, community, and co-workers. Demonstrates flexibility in regard to job duties and assignments.

The IT Support Technician provides frontline technical support to staff, providers, and patients by delivering timely, customer-focused assistance across hardware, software, and network systems. This role is responsible for resolving IT issues, preparing and deploying equipment, supporting OCHIN/MyChart, and ensuring accurate data reporting. As the first point of contact for IT needs, the technician plays a critical role in maintaining reliable technology services and improving patient access to their health information. About TVHC: Tiburcio Vasquez Health Center is a non-profit community health center that is dedicated to promoting the health and well-being of our community by providing accessible, high quality care by integrating primary care, dental care, WIC support, mental health counseling, community health education and more. Compensation: $28.03 - $30.57 per hour, depending on experience. TVHC offers compensation ranges that are determined by a thorough market-based analysis and are fully disclosed in accordance with California law. The pay for a selected candidate is determined by a variety of factors to ensure fair and equitable compensation. These factors include the candidate's experience, education, skills, training, licensure, certifications, and the specific scope of the role. We are committed to providing a competitive compensation package that extends beyond base salary, designed to support the health, wealth, and career development of our employees. Responsibilities: Help Desk & Technical Support Act as the first point of contact for IT assistance via phone, email, ticketing system, or in person. Diagnose and resolve issues with desktops, laptops, printers, mobile devices, VoIP phones, and other clinic technology. Support access to organizational systems, including OCHIN, with password resets (employee authentication required) and application troubleshooting. Install, update, and maintain hardware and software in compliance with policies and HIPAA regulations. Document support tickets, resolutions, and follow-ups accurately. Coordinate with third-party vendors for escalated issues or repairs. Assist with IT setup during employee onboarding and offboarding. OCHIN & Patient Support Assist patients with MyChart enrollment, password resets, and portal navigation. Provide in-person and remote guidance to encourage patient portal adoption. Monitor and address assigned OCHIN work queues and in-basket folders.   Data Reporting Prepare and submit required data reports for grants and contracts via secure transfer protocols. Verify data accuracy with subject matter experts and implement updates as needed. Hardware & Inventory Configure and deploy IT equipment, including laptops, desktops, iPads, and mobile devices. Track and maintain IT equipment inventory; order supplies as needed in collaboration with the Director of IT   System Administration Manage phishing awareness software: send simulated phishing emails and track completion of security training. Monitor organizational IT equipment needs and recommend prioritization to leadership. Perform other IT-related duties as assigned. Requirements High school diploma or GED required; Associate’s degree in IT or related field preferred. Minimum of one (1) year of help desk or technical support experience required. Experience in healthcare IT and familiarity with HIPAA compliance strongly preferred. Epic/OCHIN and MyChart experience highly desirable. Qualifications: Strong problem-solving and troubleshooting skills. Excellent communication and interpersonal skills, with the ability to work effectively with both staff and patients of diverse backgrounds. Basic networking knowledge (TCP/IP, VPN, Wi-Fi troubleshooting). Ability to maintain confidentiality and handle sensitive information with professionalism. Customer-service oriented with a friendly and approachable demeanor. Ability to travel to multiple locations as designated by supervisor. Bilingual in Spanish preferred. Benefits We offer excellent benefits including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more.

JOURNEYMAN SERVICE PLUMBER OPENING AT GENZ RYAN! Pride, Drive, Team Player, Respect, Get Sh!t Done! We’re Genz Ryan — a legendary, family-run home service company that’s been crushing it since 1950. Right now, we’re on the hunt for a Journeyman Residential Plumber who’s as passionate about plumbing as we are about top-tier service. Note: The position is located in Burnsville, Minnesota. Any interested applicants would be required to relocate to the area. What You’ll Do: Diagnose, repair, install, and maintain residential plumbing systems Drive a company provided van up to a 60 mile radius from our shop in Burnsville Take the lead on service calls and jump in on training newer techs Deliver 5-star experiences to every homeowner, every time Requirements MN Journeyman Plumbing license for the State of Minnesota Valid driver’s license Solid plumbing chops and customer-first attitude Open to service, installs, and drain cleaning (branch lines) Benefits Why You’ll Love It Here: 100% paid health and dental insurance premiums for YOU and your family! Choose your compensation plan – we give you options! Weekly pay + weekly training = consistent cash and growth Company truck + gas card Branded gear that actually looks good Tools with financing option, technology, and support to do your best work Career advancement with a real path forward Paid time off + holidays + 401(k) with match $250/$500/$750/$1000 a month+ toward your own, new personal car, truck, motorcycle, golf cart, boat, you name it!! $80,000-$150K+ in annual compensation! We’re not just hiring a plumber—we’re adding an all-star to a team of all-stars! Sound like your vibe? Apply now. Let’s get to work. www.genzryan.com careers@genzryan.com for any questions!

New Oakland Family Centers offers top-tier psychiatric care, therapeutic counseling, and educational services to individuals and families. We are committed to providing consistent, compassionate support, responding to each person's needs, and treating everyone with the highest level of respect through active engagement in our communities. Position Details Schedule: Part-time schedule as needed to support departmental needs. Reports to: Director of Nursing / Regional Nursing Supervisors Compensation: Hourly Employee; Commensurate with experience. Position Summary The Registered Nurse at New Oakland Family Centers is responsible for providing compassionate, timely, and patient-centered nursing care to consumers participating in the FACE to FACE Partial Hospital (PHP) and Outpatient Programs (OP). This role involves applying nursing judgment and care within a collaborative, team-based approach, working closely with NOFC’s medical, clinical, and support teams to ensure high-quality patient outcomes. Key Responsibilities Perform nursing duties as assigned within the PHP and OP programs. Complete thorough nursing assessments on the PHP new admissions. Work collaboratively with the Call Center, addresses consumer concerns promptly. Maintain accurate records of medication sample dispensing and all medication administration. Responsible for symptom management of consumer’s medical concerns while in PHP. Oversee and ensure proper collection of urine drug screens, following policy, in collaboration with Medical Assistant/Receptionists. Conduct nursing related educational sessions with notice and knowledge of educational topic prior to for the FACE to FACE program, as needed. Assist with safety and environmental issues while appropriately managing and resolving crisis situations, maintaining professionalism, and ensuring client safety. Attend daily FACE to FACE meetings, in addition to other assigned meetings, as needed. Complete all critical incident/restraint reports for assigned clinic. Maintain consistent communication with clinical and administrative staff. Demonstrate and maintain stable, professional, and appropriate boundaries with clients at all times. Attend and participate in team meetings and contribute to a collaborative work environment. Exhibit a positive attitude toward learning and adaptability in a dynamic work environment. Demonstrate ability to accept constructive feedback, implement guidance, and show a willingness to grow and improve professionally. Stay current with professional training requirements. Perform other duties as assigned to support clinic operations. Working Conditions Staff are expected to maintain a professional appearance and be prepared for active engagement with consumers. This role requires extended periods of remaining in a stationary position during HIPAA-compliant telehealth and in-person sessions and requires the ability to perform physical activities such as bending and reaching. Reasonable accommodations can be provided to enable individuals with disabilities to perform these essential functions as needed. The position involves prolonged active listening and verbal communication. Proficiency in using computers, phones, and office equipment for documentation and telehealth purposes is necessary. This includes but is not limited to Office 365 and Electronic Medical Record systems. The role may require moving within the office or traveling between locations to fulfill job responsibilities. Reasonable accommodation will be considered based on individual needs. Desired Skills Strong multitasking, self-motivation and time management skills. Ability to work independently with strong nursing judgment and clinical skills Ability to work collaboratively within a multidisciplinary team. Strong understanding of HIPAA regulations and ability to ensure compliance. Excellent written and verbal communication skills. Ability to effectively engage diverse populations, including children, adolescents, and adults. Requirements Bachelor’s degree in Nursing preferred; candidates with an associate degree and equivalent experience will be considered. Active Michigan Registered Nurse (RN) license in good standing with the appropriate board and insurance entities required. 1-2 years of nursing experience required. Previous psychiatric nursing experience preferred. Basic Life certification required within 3 months of hire.

New Oakland Family Centers offers top-tier psychiatric care, therapeutic counseling, and educational services to individuals and families. We are committed to providing consistent, compassionate support, responding to each person's needs, and treating everyone with the highest level of respect through active engagement in our communities. Position Details Schedule: Part-time schedule as needed to support departmental needs. Reports to: Director of Nursing / Regional Nursing Supervisors Compensation: Hourly Employee; Commensurate with experience. Position Summary The Registered Nurse at New Oakland Family Centers is responsible for providing compassionate, timely, and patient-centered nursing care to consumers participating in the FACE to FACE Partial Hospital (PHP) and Outpatient Programs (OP). This role involves applying nursing judgment and care within a collaborative, team-based approach, working closely with NOFC’s medical, clinical, and support teams to ensure high-quality patient outcomes. Key Responsibilities Perform nursing duties as assigned within the PHP and OP programs. Complete thorough nursing assessments on the PHP new admissions. Work collaboratively with the Call Center, addresses consumer concerns promptly. Maintain accurate records of medication sample dispensing and all medication administration. Responsible for symptom management of consumer’s medical concerns while in PHP. Oversee and ensure proper collection of urine drug screens, following policy, in collaboration with Medical Assistant/Receptionists. Conduct nursing related educational sessions with notice and knowledge of educational topic prior to for the FACE to FACE program, as needed. Assist with safety and environmental issues while appropriately managing and resolving crisis situations, maintaining professionalism, and ensuring client safety. Attend daily FACE to FACE meetings, in addition to other assigned meetings, as needed. Complete all critical incident/restraint reports for assigned clinic. Maintain consistent communication with clinical and administrative staff. Demonstrate and maintain stable, professional, and appropriate boundaries with clients at all times. Attend and participate in team meetings and contribute to a collaborative work environment. Exhibit a positive attitude toward learning and adaptability in a dynamic work environment. Demonstrate ability to accept constructive feedback, implement guidance, and show a willingness to grow and improve professionally. Stay current with professional training requirements. Perform other duties as assigned to support clinic operations. Working Conditions Staff are expected to maintain a professional appearance and be prepared for active engagement with consumers. This role requires extended periods of remaining in a stationary position during HIPAA-compliant telehealth and in-person sessions and requires the ability to perform physical activities such as bending and reaching. Reasonable accommodations can be provided to enable individuals with disabilities to perform these essential functions as needed. The position involves prolonged active listening and verbal communication. Proficiency in using computers, phones, and office equipment for documentation and telehealth purposes is necessary. This includes but is not limited to Office 365 and Electronic Medical Record systems. The role may require moving within the office or traveling between locations to fulfill job responsibilities. Reasonable accommodation will be considered based on individual needs. Desired Skills Strong multitasking, self-motivation and time management skills. Ability to work independently with strong nursing judgment and clinical skills Ability to work collaboratively within a multidisciplinary team. Strong understanding of HIPAA regulations and ability to ensure compliance. Excellent written and verbal communication skills. Ability to effectively engage diverse populations, including children, adolescents, and adults. Requirements Bachelor’s degree in Nursing preferred; candidates with an associate degree and equivalent experience will be considered. Active Michigan Registered Nurse (RN) license in good standing with the appropriate board and insurance entities required. 1-2 years of nursing experience required. Previous psychiatric nursing experience preferred. Basic Life certification required within 3 months of hire.