Shift Lead (Charley's Cheesesteak)

Key Responsibilities: 1. Staff Supervision & Leadership: Lead and motivate team members during your shift to ensure excellent service, efficiency, and productivity. Assign tasks to staff members based on the needs of the cafe, ensuring the team works effectively together. Provide support and guidance to staff, ensuring they follow cafe procedures and provide high-quality service. Monitor staff performance, providing feedback and assistance to help improve skills and customer service. 2. Customer Service: Ensure customers receive prompt, friendly, and professional service at all times. Address customer concerns or complaints and resolve issues effectively and efficiently. Maintain a clean, inviting environment for customers, ensuring their experience is positive from start to finish. Lead by example in creating a customer-focused environment, ensuring customers' needs are met promptly. 3. Operations Management: Oversee daily cafe operations to ensure smooth service, from opening to closing. Ensure the cafe is well-stocked with necessary ingredients, supplies, and equipment throughout the shift. Maintain inventory levels and help track stock to prevent shortages or overstocking. Help monitor food preparation and service to ensure quality, accuracy, and timeliness. Handle opening and closing duties, including securing the cafe, checking inventory, and ensuring all equipment is properly stored. 4. Cash Handling & Financial Responsibilities: Operate the cash register, handle cash transactions, and ensure register accuracy. Assist in preparing bank deposits, balancing cash drawers, and completing shift reports. Ensure accurate reporting of sales and payments, following proper procedures for cash management. 5. Health & Safety Compliance: Ensure that all health and safety regulations are adhered to during your shift. Monitor food safety standards, including proper food handling, storage, and sanitation practices. Ensure the cafe is clean and well-maintained, including the kitchen, dining areas, and restrooms. Ensure that employees follow proper safety protocols, including using equipment safely and maintaining a clean work environment. 6. Teamwork & Communication: Foster a positive and collaborative work environment by encouraging teamwork. Communicate effectively with staff and management to ensure smooth operations. Report any issues or challenges that arise during your shift to the Assistant Manager or Restaurant Manager. 7. Training & Development: Assist with training and onboarding new employees, ensuring they understand their roles and responsibilities. Provide ongoing support to staff and encourage skill development through feedback and mentoring. Help ensure that all employees adhere to cafe standards, policies, and procedures. Qualifications: Experience: 1-2 years of experience in food service or hospitality, with prior experience in a supervisory or leadership role preferred. Previous experience in a café, restaurant, or similar environment is a plus.

We are looking Houseman / Maintenance helper to help maintain our guest rooms and common areas. The job site is in Avila Beach ********* Key Requirements: Must have the ability to communicate effectively with guests, co-workers and managers Solid references Flexible schedule Experience helpful but not necessary Must have reliable transportation Responsibilities: Clean and arrange guest rooms to hotel standards for guest arrival Clean and maintain common areas of the hotel Perform laundry duties as necessary Stock and maintain housekeeping supply rooms Ensure a high level of customer service is performed at all times Assist guests with requests and questions as necessary Report any damages or repairs needed to management Report all lost and found items to the Housekeeping Manager. Job Type: Full and Part time day shift must be able to work weekends must be eligible to work in the US Pay: $18.00 We are looking for housekeeping staff to help maintain our guest rooms and common areas. The workplace is in Avila Key Requirements: Must have the ability to communicate effectively with guests, coworkers and managers. Solid references Flexible schedule Experience helpful but not necessary. Must have reliable transportation. Responsibilities: Clean and organize guest rooms according to hotel standards for guest arrival. Clean and maintain hotel common areas. Perform laundry tasks as necessary. Stock and maintain housekeeping supply rooms. Ensure a high level of customer service at all times. Assist guests with requests and questions as necessary. Report any damage or needed repairs to management. Report all lost and found items to the Housekeeping Manager. Job Type: Full-time and part-time day shift, must be able to work weekends. Must be eligible to work in the US Pay: $18.00

About Riot Hospitality Group Headquartered in Scottsdale, Arizona, Riot Hospitality Group is a premier, national hospitality management company dedicated to evolving the typical restaurant landscape into one that provides unique and meaningful experiences for each and every guest. Here at RHG, we are passionately focused on transforming restaurant and nightlife hospitality. We have transformed the industry's landscape through pushing the envelope of the typical hospitality experience, while maintaining exceptional customer service. The brands under management include Dierks Bentley's Whiskey Row, El Hefe, Farm & Craft, Hand Cut, Riot House, CAKE, Cottontail Lounge / Living Room / WET Deck, Maya Day+Night, Shiv Supper Club, Kauboi, Allegra, and F/Sixteen. Our mission is simple: To make every single hospitality experience better than the last. We pride ourselves on doing this through leading by example, and our passion for excellence is derived from a lifetime dedication to learning and a commitment to true hospitality. Hand Cut Chophouse Scottsdale is currently looking for a talented Restaurant Manager to join our team! This position will report to the General Manager of the location and is anticipated to work 5 shifts per week (30-35 hours). We're searching for a candidate who can: Supervise and coordinate front-of-house activities to ensure efficient and timely service. Maintain high standards of service, hospitality, and customer satisfaction by regularly inspecting dining areas, monitoring guest feedback, and addressing any issues promptly. Train, mentor, and motivate front-of-house staff, ensuring they adhere to service standards, follow operating procedures, and deliver exceptional guest experiences. Assist with scheduling and assigning shifts for FOH personnel, balancing workload and optimizing labor efficiency. Manage reservations and seating arrangements to maximize restaurant capacity and ensure optimal guest flow. Monitor and control restaurant costs by minimizing waste, implementing cost-saving measures, and conducting regular inventory audits. Assist with the development and implementation of marketing and sales initiatives to drive revenue and attract new customers. Maintain strict adherence to health and safety regulations, including proper food handling, storage, and sanitation practices. Respond promptly and effectively to customer concerns or complaints regarding service, food quality, or overall dining experience. Collaborate with kitchen staff and other departments to ensure smooth operations and excellent customer satisfaction. Adhere to all brand policies, procedures, and standards. Work as a team player and actively contribute to the success of the restaurant. Other supportive functions as determined by the supervisor. Requirements High School Diploma or equivalent. 1-3 years of experience as a Restaurant Manager in a fast-paced, upscale dining establishment. Proven track record of managing front-of-house operations, leading a team, and delivering exceptional guest experiences. Strong knowledge of food and beverage service, including wine and cocktail selections. Excellent communication and interpersonal skills to effectively interact with guests, staff, and management. Strong organizational and time management abilities, with the ability to multitask and prioritize tasks effectively. Ability to thrive in a fast-paced environment and handle pressure with a positive attitude. Proficiency in using restaurant POS systems and other business software. Must be fluent in English language – bilingual preferred (Spanish). Must have reliable transportation. Current Food Manager and Alcohol Certification (Title 4 Basic & Title 4 Management). Benefits Fun work environment in a sweet location with an amazing and collaborative team! Access to medical, dental, vision, life insurance, short-term & long-term disability, employee assistance program, and pet insurance (measurement period necessary for access to full-time benefits) Paid Sick Leave Employee discounts at our many venues Exclusive access to events, shows, and other happenings

We’re looking to add reliable and friendly team members to our crew! Positions Available: • Part-Time Line/Prep Cook • Part-Time Front of House (FOH) Help Details: • Schedule: Thursday–Sunday, 11am–7pm • Flexible part-time shifts available • Pay: $18–$20/hr DOE + tips What We’re Looking For: • Previous restaurant experience preferred • Team-oriented attitude and strong work ethic • Dependable, friendly, and able to multitask • For FOH: customer service experience is a plus • For Line/Prep Cook: basic kitchen skills and food handling knowledge required Perks: • Flexible scheduling • Great tips • Fun, supportive, family-run environment 📩 To Apply: Please email us your resume along with a brief summary of your past experience.

The Shift Lead at Miss J's Cafe is responsible for supervising the day-to-day operations during their shift, ensuring all tasks are completed effectively and efficiently. The Shift Lead will oversee staff, maintain high standards of customer service, ensure food quality, manage workflow, and maintain a safe, clean, and welcoming environment. This role requires leadership and the ability to manage multiple tasks in a fast-paced cafe environment. Key Responsibilities: Staff Supervision & Leadership: Lead and supervise the team during your shift, ensuring each staff member is performing their duties efficiently. Train and mentor staff members on cafe operations, customer service, and cafe standards. Provide guidance and support to employees, fostering a positive and motivated work environment. Ensure proper delegation of tasks, making sure all areas are staffed appropriately (front-of-house and kitchen). Act as a role model for the team in terms of customer service and professionalism. Customer Service: Ensure that all customers receive excellent service, assisting with orders, answering questions, and resolving complaints or issues in a timely and professional manner. Handle customer interactions, ensuring that guests have a pleasant and welcoming experience. Ensure that food and beverages are served promptly and meet Miss J's Cafe’s quality standards. Operational Efficiency: Oversee cafe operations during the shift, including managing the pace of service and ensuring smooth workflow between kitchen and front-of-house staff. Monitor food preparation and ensure food quality standards are consistently met. Maintain cleanliness and organization of the cafe, including dining areas, restrooms, and kitchen. Assist with opening and closing duties, ensuring the cafe is properly stocked, cleaned, and ready for the next shift. Maintain inventory levels and assist with ordering supplies as needed. Health & Safety Compliance: Ensure all food safety and sanitation protocols are followed, including food handling, preparation, and cleaning standards. Ensure employees follow all health, safety, and cleanliness regulations. Perform regular checks on equipment and ensure it is maintained and cleaned according to schedule. Cash Handling & Financial Management: Oversee cash handling during the shift, including managing the register and completing accurate cash-outs. Ensure that all transactions are processed correctly and customer payments are handled securely. Assist in managing sales and labor costs, helping to meet the cafe’s financial goals. Team Communication & Reporting: Provide clear and concise communication with the General Manager or Assistant General Manager regarding shift performance, issues, or staffing needs. Complete shift reports, including any operational issues, staffing concerns, and sales data. Ensure that any outstanding tasks or issues are handed off clearly to the next shift. Qualifications: Previous experience in the food service industry, with at least 1 year in a lead or supervisory role. Strong leadership, communication, and interpersonal skills. Ability to motivate and manage a team in a fast-paced environment. Excellent customer service skills and the ability to handle customer complaints or issues calmly and professionally. Basic knowledge of food safety standards and health regulations. Ability to multitask and stay organized under pressure. Comfortable handling cash and working with point-of-sale systems. Physical Requirements: Ability to stand for extended periods. Ability to lift up to 25 pounds. Capable of working in a high-energy, fast-paced environment.

The Edgewater Inn and Suites is looking for a Front Desk Manager! We are looking for someone who has a flexible schedule, is dependable and a people person. We have a small established front desk staff that works well as a team and works hard to provide the best customer service to our guests. Our guest’s customer service experience is our number one priority. Responsibilities: • Train, supervise and support front desk staff • Monitor staff performance and be able to take appropriate disciplinary action when an employee violates policies or fails to meet expectations • Assist in Interviewing, hiring new team members and training staff • Ensure timely and accurate customer service • Handle complaints and specific customer requests • Troubleshoot emergencies • Monitor stock and order office supplies • Ensure policies and security requirements are met • Booking and modifying hotel reservations, answering phones, check in and check out of guests • Cashiering and credit card payments • Greet and register guests • Inspect the grounds, public areas and guest rooms for appearance and cleanliness • Ensure company standards for housekeeping, maintenance and guest services are met • Answer guest questions about hotel services and policies • Monitor staff performance, ensuring the hotel is running well and guests are happy • Coordinate front-office and back-office activities and resolve any problems Requirements: • Proven work experience as a Front desk manager or Reception manager • Available weekends, holidays, and evenings • Hands on experience with office machines (e.g. fax machines and printers) • Thorough knowledge of customer service, office management and basic bookkeeping procedures • Proficiency in English (oral and written) • Solid knowledge of MS Office, particularly Excel and Word • Excellent communication and people skills • Good organizational and multitasking abilities • Problem-solving skills • High School diploma; additional certification is a plus • Ability to lead a large group • Attention to detail • Ability to work in a fast-paced, high-stress environment • Excellent written and verbal communication • Knowledge of all hotel operating procedures • Critical-thinking and problem-solving skills • Excellent customer service and interpersonal skills Benefits • Competitive compensation, based upon experience • Paid Time Off (PTO) • Medical, dental and vision insurance • Simple IRA plan • Performance Evaluations & Skill Assessments for increased compensation • Holiday Pay Rate 1.5X for Christmas and Thanksgiving How to Apply: Please email your Resume & Cover Letter to the General Manager or you can drop them off in person at 280 Wadsworth Ave in Pismo Beach. Thank you!