IN House IT Support Specialist (Flushing, NY)

Maloney Properties – Voted “Best Place to Work” by its employees for 10 years! About Us Established in 1981, Maloney Properties LLC is a successful real estate firm. Our services include property management, real estate development, hospitality management, sales/marketing, and construction management services. We manage more than 100 housing communities with more than 11,000 units throughout the New England area. We attribute our success to the effective working partnerships we have created with both clients and staff. Maloney Properties has developed a unique culture and work environment that is a significant factor in our success and enables us to attract and retain the best talent and finest professionals in the industry. As a result, we have a high employee retention rate with an average employee tenure of more than 10 years. We are a company with a human focus and feel passionately and genuinely that our employees are our greatest asset. We are dedicated to teamwork, staff development and training. We have created a community within our company; we set clear goals and Description The IT Specialist is part of the Maloney Properties’ help desk team that provides support to nearly 100 locations. This position provides software and hardware-related support to end-users and endpoint devices like Windows laptops, Apple iPhones, and Microsoft 365 Office products. This position also supports endpoint security products like anti-virus, mobile device management, and remote support applications. This position is hybrid and requires travel, when necessary, to our Central Office (2-3 days a week) in Wellesley, MA where devices are setup, repaired, and retired. The work hours are 9:00am to 5:00pm, Monday to Friday. Your Responsibilities • Troubleshoot and resolve incoming help requests from end users in a courteous manner. Resolution may require that issues be escalated or delegated to consultants or other members of the IT department. • Manage the Helpdesk queue and ensure that all tickets are addressed in a timely manner. Follow-up on tickets that have been escalated or delegated to ensure they have been resolved. • Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue. Record, track, and document the problem-solving process and actions taken through to final resolution. • Notify the IT Department and end users of major system issues in a timely manner, including system down and cyber security incidents. • Routinely evaluate helpdesk trends and make process changes and training recommendations. Develop job aids and how-to documents for end users. • Assist with installations and updates of the latest software versions. • Procure devices and equipment and facilitate software purchases as needed. • Maintain up-to-date inventory for devices and equipment and recommend equipment to retire. • Create images of computers and deploy these images to laptops and desktops. • Configure all computers according to defined setups procedures. • Decommission and securely destroy expired equipment. • Research parts, equipment, and supplies needed for repairing devices. • Maintain vendor relationships, process all IT invoices and follow-up on overdue invoices as needed. • Correct account lockouts and urgent cell phone problems as needed. • Other duties as required. Your Qualifications • Expert level computer skills are required with 4 years of related work experience. • A degree in computer-related field is preferred but not required. • Proven analytical and problem-solving abilities. • Exceptional communication skills, both oral and written. The ability to present ideas and distilled concepts in user-friendly language is essential. • Exceptional customer service skills, including strong interpersonal skills, with a focus on rapport-building, listening, and questioning skills. • Keen attention to detail. • Exceptional organizational skills and documentation skills. • Ability to effectively prioritize and execute tasks in a high-pressure environment. • Ability to absorb and retain information quickly. • Proven success work in a team-oriented, collaborative environment. • Ability to work independently, including in a work-from-home environment. • Property management or HUD experience is helpful but not required. • Experience with Yardi property management software is helpful but not required. • A valid Driver’s License and access to a vehicle is required. • Must reside in Massachusetts as traveled is required to the Central Office. Compensation & Benefits: MPI offers a family friendly workplace and healthy work-life balance. In addition to a competitive salary and benefits package we also offer the following: • Training programs and opportunities that lead to employee advancement and promotions. • A flexible work schedule and the ability in many cases to work remotely. • A generous Employee Referral Program with a bonus of up to $1,000 per hire. • Volunteer and fundraising opportunities for annual causes such as the AIDS Walk and Stand Against Racism, just to name a few. Apply Now Via: https://recruit.hirebridge.com/v3/application/applink.aspx?cid=6584&jid=643105

CCMS Scientific is a company that excels in the repair and maintenance of specialty healthcare and laboratory equipment. We are a young and energetic community of team members that continues to grow and expand our brand! We are looking for an energetic and talented specialist to join our team. Our company deals primarily with specialty cold storage, incubators, centrifuges, Biological Safety Cabinets and other safety devices. The field technician will work closely with various clients to ensure their equipment is operating accurately. Field Technician Responsibilities: • Travel to client sites to install and repair remote monitoring equipment and various laboratory equipment. • Travel to calibrate and maintain monitoring equipment and various laboratory equipment. • Travel is mostly local (NYC tri-state area) but east-coast travel is expected. Hours and Benefits • The position pays $28 - $32 / hour, depending on experience, and is negotiable. • Paid time off for 2 weeks, and 1 week of sick pay, along with paid holidays. • Employer Matched Retirement plan is available. • Employee health insurance is available. Field Technician Qualifications / Skills: • Basic Electrical understanding • Basic hand and power tools use and basic understanding of wiring diagrams. • Ability to use a computer and navigate programs is a must • Excellent Customer Service skills Education, Experience, and Licensing Requirements: • High School Diploma is required. • Familiarity with Office suite of software • Clean driver's license and background

CCMS Scientific is a company that excels in the repair and maintenance of specialty healthcare and laboratory equipment. We are a young and energetic community of team members that continues to grow and expand our brand! We are looking for energetic and talented refrigeration technicians, both entry level and experienced, to join our team. We are willing to train as well! Our company deals primarily with specialty refrigerators/freezers, Ultra-low temperature freezers, and Liquid Nitrogen Storage. Refrigeration Service Technician Job Responsibilities: • Travel to client locations and perform on-site diagnostic, repair, and maintenance services. • Respond to client inquires while on-site • Complete work orders in a timely and accurate manner and submit to office • Installation of new equipment. Hours and Benefits • The position pays $26 - $36 / hour, depending on experience, and is negotiable. • Flexible work start time, Monday to Friday. • Paid time off for 2 weeks, and 1 week of sick pay, along with paid holidays. • Employer Matched Retirement plan is available. • Employee health insurance is available. Refrigeration Service Technician Qualifications / Skills: • Product knowledge, kitchen equipment is a benefit, but not required • Ability to troubleshoot independently • Brazing / electrical proficiency • Documentation skills • Excellent customer service and communication skills. • Follow up on needed parts with office • Multi-tasking • Physical fitness to lift heavy equipment, work in confined spaces, and bend frequently • Managing time on service calls with patience and not rushing the job. • The ability to diagnose and solve problems based on customers' non-technical descriptions. Education, Experience, and Licensing Requirements: • An associate degree/high school diploma or technical certification in the industry. • 2 years’ experience is preferable but not required. • EPA license is preferred. PLEASE SEND YOUR RESUME

APPLY HERE Responsibilities: Connecting, disconnecting, testing, repairing, maintaining, installing and rearranging Company and customer-provided equipment, inside wiring, and wires at poles, underground or building terminals. Making necessary preparations required for splicing, rearranging and terminating cable conductors. Installing, repairing, maintaining, and testing access lines for all types of equipment and technology. Operating trucks and equipment needed to perform work operations in a safe manner. Reading and interpreting engineering plans and vendor specifications. Climbing ladders and poles, working aloft, perceiving differences in wire and cable colors, and distinguishing audio tones. Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business. APPLY NOW

ELECTRONIC TECHNICIAN - PRO-AUDIO REPAIR TECH Wizard Electronics, Inc. 554 Deering Road, NW near Northside Drive Atlanta, GA 30309 Compensation: $40.00 / Hour - Per Billed Hour + bonus tiers on total volume produced weekly. Employment type: Full-Time Wizard Electronics, Inc. Atlanta, GA $40.00 / hr Full Time - 9:30-5:00 M-F WIZARD ELECTRONICS, INC. has an immediate opening in its Repair Department for a qualified Component-Level Electronic Technician with experience in digital keyboard instruments and Pro-Audio equipment repairs. The company has been established for 51 years and offers a professional and fun work environment. They provide weekly pickup and delivery service to music stores throughout the Southeast, averaging over 300 units in for service at any given time. This position is available for immediate hire, and they are looking for like-minded professionals to join their team. Responsibilities: Perform component-level repairs on Pro-Audio equipment, including mixing consoles and keyboards Read and interpret schematics for troubleshooting and repair Utilize test equipment to diagnose issues in electronic devices. Execute soldering tasks with precision and skill. Provide routine maintenance and custom modifications on various audio equipment. Assist in the training of apprentices and interns in repair techniques. Maintain a clean and organized workspace in the repair department. Communicate effectively with team members and customers regarding repair status. Participate in weekly team meetings to discuss workload and service updates. Ensure compliance with safety standards and best practices in electronic repair.

Software Support Technician- Entry Level WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Colorado, Florida, Georgia, Ohio, Oklahoma and Rhode Island. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at www.celerant.com. The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. RESPONSIBILITIES: - Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues. - Log all incidents into the department call tracking system as per departmental standards. - Assist in the creation of knowledge base articles as they pertain to the present and future environment - Work on unresolved issues from evening and weekend shifts. - Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc. - Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: - BA or equivalent degree in Computer Science, Information Technology, or related field. - Basic SQL knowledge preferred. - Relational database experience is a plus. Flexible Work Place/Hours Benefits include Medical, 401(K), Vacation and Sick leave, Life Insurance, Flexible Spending Account. Optional Dental and Eye Care Coverage Available