Customer Support Agent

Cashier – ARCO Westminster (Westminster, CA) $25/hour We’re looking for a reliable Cashier to join our team at our ARCO Westminster gas station. Responsibilities: • Provide friendly, efficient customer service at the register • Handle cash, credit, and other transactions accurately • Maintain a clean, organized counter area • Assist with stocking shelves, coolers, and other daily tasks as needed Requirements: • Prior cashier or retail experience required (gas station/convenience store experience preferred) • Excellent customer-service and communication skills • Ability to work independently and handle a fast-paced environment • Must be 18+ and authorized to work in the U.S. Compensation: • $25/hour 📩 To apply: Please email your resume and availability to or apply in person at ARCO Westminster

Bilingual-French Canadian. (Must reside in Georgia). (REMOTE) Job Description: We are seeking Call Center Representatives to be our company's and caller's liaisons. The successful candidate will be able to accept ownership for effectively solving complaints and inquiries, treat callers with compassion and empathy, and maintain customer satisfaction. Responsibilities: Manage large amounts of inbound calls promptly. Follow communication "FAQs scripts" when handling different topics. Identify caller's needs, clarify information, provide guidance, and be able to de-escalate a caller when agitated. Shifts: 9:00 am - 5:30 pm Requirements Bilingual-French Canadian. Must own computer and headset. High School Diploma. Previous experience in a customer support role Have strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types. Be able to multitask and manage multiple incidents at a time. Benefits Hourly Pate Rate - $17.50/hr (USD) Expected hours: 40 per week

HVAC Service Coordinator Location: South Bay, Southern California Employment Type: Full-Time Salary: $40,000 - $55,000 annually, based on experience Benefits: 401K, Medical, Dental, Vision Job Overview: Join a well-established, family-operated HVAC company with over 75 years of experience serving clients across California. We are looking for a motivated and personable individual to become an essential part of our team as an HVAC Service Coordinator. In this role, you’ll thrive in a fast-paced office environment, handling multiple tasks with ease. This position is perfect for someone eager to learn and grow within a company that values its employees and offers a path for career advancement. Key Responsibilities: • Schedule and dispatch service technicians across California via phone and email • Prepare and manage quotes for repairs, equipment replacements, and new Maintenance Contracts • Maintain accurate and current equipment lists for ongoing and new contracts • Order, track, and manage parts, equipment, and materials for various projects • Review and approve work orders for billing, ensuring all information is accurate • Handle customer billing inquiries, providing clear and effective communication • Process credit adjustments and manage returns of parts and equipment, both under warranty and non-warranty • Coordinate after-hours service calls, dispatching on-call technicians as needed • Log and process vendor returns and ensure credits are correctly received and recorded Qualifications: • Proficiency in the Microsoft Office suite is essential (Word, Excel, Outlook) • Strong computer skills and ability to quickly adapt to new software tools • Excellent oral and written communication skills • Fluency in English • Ability to work well under pressure and manage stressful situations efficiently Why Join Us? This is more than just a job; it’s a chance to build a career with a company that has a rich history and a bright future. In our fast-paced and ever-evolving environment, you’ll find opportunities to sharpen your skills, take on new challenges, and make a meaningful impact. If you are adaptable, thrive in dynamic situations, and are ready to contribute to a team that services all of California, we’d love to hear from you!

🚕 Are you keen to work somewhere that’s stimulating and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you! In 2023, ABI was acquired by INSHUR, the fastest-growing global provider of insurance for the on-demand economy, making coverage fair and accessible for drivers. We are looking for a Customer Support Specialist here at ABI, based in Dallas, TX. You’ll be working for a busy Commercial Insurance Brokerage that specializes in the "for hire" transportation industry, which includes taxicab, limousine, and rideshare TNC APP based companies. You’ll have the opportunity to work remotely while also connecting with your colleagues at our Dallas office at least 3 days a week, fostering a dynamic and supportive environment. You’ll be working with an international team with hubs in New York City 🗽, Westlake, CA ⛰️, Dallas, TX ⭐, UK 🇬🇧, and the Netherlands 🇳🇱 who are re-inventing insurance. Supported by (and reporting to) the Customer Support Team Lead you'll be joining a friendly team of 5 who believe in delivering fast, reliable service while keeping things simple for our insureds. We work collaboratively, stay curious, and always look for ways to improve the customer experience.  We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride. What you'll do Our Period X product is a niche insurance program designed specifically for fleet operators with unique compliance and operational needs. As a PX Customer Support Specialist, you will support insureds with specialized fleet coverage needs. This is a non-traditional insurance role—there are no brokers or call center scripts. Instead, you’ll work directly with insureds via our Zendesk ticketing system, helping them stay compliant, navigate policy requirements, and manage their coverage in a fast-paced environment. You’ll become an expert in PX policy guidelines and play a key role in reducing cancellations, handling reinstatements, and ensuring timely updates to vehicle and rental records. You’ll be working on:  Supporting insureds by managing tickets through Zendesk and handling mid-term policy changes like vehicle updates, cancellations, and reinstatements. Ensuring compliance by reviewing policy details and escalating cases to Underwriting when needed. Use internal tools to process updates, track activity, and guide customers on billing, coverage, and documentation. Work closely with Underwriting, Billing, and Ops teams to resolve issues and improve support workflows and processes. 🎯 We don’t have a definite checklist of skills – our hiring process is much more about aptitude and passion than ticking boxes. So don’t worry if you haven’t used a particular tool or checked off all the listed skills and experience. That said, below is a guideline of skills that we think would make you successful in this role: Customer Support Expertise: Proven success in a contact center environment, delivering empathetic and efficient solutions across phone, chat, and email channels. Organised & Accurate: You manage tickets efficiently, staying within SLAs and avoiding errors. Customer-Focused: You support insureds clearly and calmly, even in tricky situations. Proactive: You spot issues early and help prevent policy cancellations. Great Communicator: Strong written and verbal communication. Collaborative: You work smoothly with internal teams to keep things moving. Improvement-Minded: You suggest simple ways to make processes better. … these additional skills that could set you apart Experience in insurance, customer support, or policy servicing. Experience with ticketing platforms like Zendesk (preferred). Comfort navigating policy admin systems or CRMs. Experience working directly with insureds (not via brokers). Familiarity with commercial auto or niche insurance products (a plus). Bilingual in Spanish (a plus). You’ll love it here if you:  💡 Thrive navigating ambiguity and finding clarity in uncertain situations. 👏 Take pride in being accountable and owning your responsibilities. 🚀 Enjoy in a fast-paced environment where change happens quickly. 🔧 Are solutions-focused and driven to overcome challenges. 💪 Embrace resilience and adapt to setbacks with a positive attitude. 🧠 Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding. You may not enjoy working here if: ⏳ Prefer a more structured, slow-moving environment. 📝 Feel most comfortable when tasks and processes are clearly defined from the start. 🤔 Struggle with handling multiple challenges at once or adapting to frequent changes. 🚫 Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities. What to expect from the process:  Screen & Intro: 30-minute video call with the Talent Team to discuss the role and your experience. Case Study: A short take home task  First Interview: 60-minute video call with the Head of Customer Support and Customer Support Lead to delve into the role and review your task, including technical questions and an opportunity for you to ask questions. Final Interview: 45-60 minute video call with the Head of Customer Support and People Partner to assess team fit and answer any questions you might have.  We encourage you to ask questions about the role and the company throughout the hiring process. We believe that this is as much an opportunity for you to interview us as it is for us to interview you. What we offer Our budget for this role is flexible and we will take into account any previous experience and location of work when agreeing on the final offer.  We offer all our employees stock options. We've also built a benefits package that invests in our people’s long-term personal and professional growth and wellbeing. Here’s a sample of what this includes: 🌴 25 days of holiday (+5 days after 5 years), 5 sick days and 8 federal holidays 🩺 Medical, dental and vision health insurance plans 🛡️ Life insurance, short-term, and long-term disability benefits  🍼 13 weeks fully paid parental leave for all new parents, regardless of your gender 💵 401(k) with 4% company match 🚉 Commuter Benefits 🕐 Flexible working hours to fit your lifestyle 📚 $650 annual training allowance & learning opportunities 🧘‍♀️ $50 monthly wellbeing and home setup allowance 📞 24/7 Employee Assistance Program and mental health benefits It goes without saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need.  About Us 🚕 INSHUR is the fastest-growing global provider of insurance for the on-demand economy, making coverage fair and accessible for drivers. 💡Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber, Amazon, Bolt, FREENOW and OLA, we’ve been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise. 🚀 Backed by some off the most forward thinking VC’s including Viola Growth, JVP, Munich Re, Viola Fintech, MTech Capital, Antler, and MS&AD, we have secured over $70 million in funding  as well as the acquisition of American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future. 🌍 As a global team of around 250 people based across the US, UK, and the Netherlands, we value: 🤝 Generosity, inclusivity, open-mindedness, and diversity 🏆 Delivering great results and learning in the open 🎯 Freedom to make long-term, high-impact decisions 💙 The wellbeing of our teammates and the people around us And… Enjoying the ride! Equal opportunities 🌈 At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We’re passionate about creating equal opportunities and making the tech industry a better place for all and we don’t discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. 🌍 As of July 2024, our team consists of 43% women, 26% from BAME or BIPOC backgrounds, and 13% LGBTQ+ 🌈. We proudly represent 30+ nationalities and span multiple generations, including Baby Boomers, Gen X, Millennials, and Gen Z. We’re proud to have been recognised for Diversity and Inclusion by the British Insurance Awards 🏆. 🏢 We recognise that early-stage companies often hire people similar to the existing team—something we’ve worked hard to overcome. We follow a structured hiring process and ensure our interview teams are trained to foster inclusivity and equity. ⏰ While this position is advertised as full-time, we’re flexible on specific arrangements and happy to discuss options like part-time, job-sharing, or other flexible work setups for the right candidate. 🛠️ If you need any adjustments during the interview process, please let us know, and we’ll do our best to accommodate your needs.

We are a family-owned clothing company based in San Rafael in search of an office administrator/ receptionist. This is an ideal opportunity for a polished, articulate, and enthusiastic candidate who enjoys providing excellent customer service in a fast-paced office. We are looking for an engaging individual to act as the face and voice of the company as they greet outside contacts, respond to inquiries (both internal and external), and provide the highest level of customer service to both external guests and internal team members. As a candidate, you should have a professional demeanor and excellent interpersonal skills that will ensure your success in this highly visible role. You’d exhibit a diplomatic savvy and EQ skill set to interact with entrepreneurs, high-profile guests, investors, and vendors alike. Further, you’ll need the ability to prioritize and multi-task while paying close attention to detail. Key Responsibilities: • General administrative duties include but are not limited to mail and package management, meeting rooms, ordering office supplies, facilities, IT and general upkeep. • Order entry and related customer service. • Report regular operational updates. • Manage site emergency action plans, continuously reviewing and revising to ensure effectiveness; respond to emergency situations on-site (when needed) • Good project management skills and the ability to handle tight deadlines and work on simultaneous projects with little direction. • Ability to be on-site 5 days a week • Assist with the accounting team as needed Desired Skills and Experience: • 3 years in office administrative or customer service-oriented operational role • Excellent organizational skills with the ability to calmly juggle competing priorities and manage workflow • Strong interpersonal skills, demonstrated ability to interface with guests, other administrative assistants, and team members of all levels • Ability to motivate and lead self and others to deliver results in a collaborative environment • Strong teamwork and project-related skills, ensuring open communication channels across multiple functions and departments • A high degree of professionalism and ability to maintain confidentiality • Impeccable attention to detail

At Perry Weather, we’re at the forefront of providing innovative weather safety solutions. Thousands of users trust our fast-growing weather safety platform across various industries, including school districts, cities, universities, golf courses, professional sports, and more. Our cutting-edge software and connected hardware empower organizations to make rapid decisions when faced with weather disruptions, ensuring the safety of individuals and the smooth operation of activities/events. We’re seeking an enthusiastic, solutions-oriented, tech-savvy Customer Support Representative. As a Customer Support Representative, you will be on the front lines with customers, providing guidance in troubleshooting hardware and software issues, responding to common customer questions, and closing each interaction with a satisfied customer who has been provided with a timely resolution. Key Responsibilities: Respond promptly to customer inquiries via phone and email Remotely troubleshoot and resolve platform issues, hardware unit issues, and escalating complex cases when needed Guide customers through hardware installation and account configuration Accurately document customer interactions and next steps Identify problem trends and report to the appropriate teams Expect your responsibilities to evolve as we grow — we value people who can adapt and thrive with change Requirements 1+ years in a customer or technical support role (experience in a SaaS, IoT, or technology company is a plus) Strong technical aptitude and troubleshooting abilities Demonstrated capacity to multitask and prioritize in a dynamic environment Customer service mentality and empathy during problem resolution Ability to understand and communicate technical issues in easy-to-understand language Strong verbal and written communication skills Willing to be onsite at our Dallas office, Monday through Friday Highly organized with a keen eye for detail Experience with CRM or support ticketing tools (preferred: HubSpot, Zendesk, or similar) Benefits Casual work environment. We're located in the vibrant Dallas Oak Lawn neighborhood. As a note, our team is in office M-F!  Comprehensive benefits. We offer competitive health insurance plans, 401(k) with employer matching, and a suite of voluntary benefits. Engaging culture. Monthly All-Hands, fun events like Office Olympics, happy hours, and more. Grow with us. We’re growing rapidly, and yet we have a massive amount of work and opportunity ahead. We are looking for difference-makers. Note: We value in-person collaboration; therefore, remote work is not an option. This role is fully onsite, Monday – Friday.