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Customer Relations Associate (Entry-Level) (Ft. Lauderdale)
5300 NW 33rd Ave #117, Fort Lauderdale, FL 33309, USA
Customer Relations Associate
Company: Axiom Global Solutions
Location: Ft. Lauderdale | In-Person | Day Shift
Compensation: Starting at $800/week (with training)
At Axiom Global Solutions, we are a team of passionate professionals committed to delivering world-class customer experiences. We thrive in a collaborative environment, were creativity and diverse perspectives fuel innovation. Our mission is to redefine customer engagement through a solution-oriented approach that emphasizes communication, trust, and satisfaction.
As a Customer Relations Associate, you will serve as a vital link between our clients and their customers. You’ll be on the front line—building relationships, identifying customer needs, and providing tailored support throughout the entire client interaction process. Your contributions will directly influence customer satisfaction and retention.
Key Responsibilities:
• Build meaningful, long-term relationships with customers through honest and open communication.
• Represent our services with integrity, addressing customer needs and concerns with transparency and empathy.
• Resolve customer issues efficiently, including account questions, service concerns, and enrollment guidance.
• Learn and support the complete sales cycle to provide end-to-end assistance during customer enrollments.
• Collaborate with management to discuss goals, resolve conflicts, and clarify operational details.
• Accurately collect and maintain customer data, including contact details and payment preferences, with strict confidentiality.
• Track, document, and report all customer interactions, sales, and inquiries for internal review.
What We’re Looking For:
• Prior experience in a customer-facing role.
• Exceptional communication skills with the ability to connect authentically with individuals from all backgrounds.
• Strong analytical and problem-solving skills.
• Ability to manage time effectively and handle multiple priorities with ease.
• Willingness to actively engage in meetings, training sessions, and networking opportunities.
• Passion for contributing to a positive, inclusive, and growth-focused team culture.
Join a company that values your growth and well-being just as much as the clients we serve. If you're ready to build a rewarding career in a fast-paced, people-focused environment, we encourage you to apply today.
$800/week
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