Director of Managed Services

Job Type: Full-time This position is 100% in-office at our Northgate (Seattle) headquarters. Salary: $21.00/hour Are you looking for a supportive and fast-paced atmosphere? Do you have entry-level office or customer service skills that you're hoping to turn into a career? Push yourself to reach new goals alongside your team in our Accounts Receivable department! About the Company Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 1,700 providers throughout our 14 locations and we are continuing to grow! We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. We encourage qualified applicants from all industries to apply, especially front desk, hospitality, and retail. Responsibilities include: Communicate with clients regarding balances, partner with them to ensure accurate information and payment is received.   Strategize with clients on ways to complete their overdue payments. Educate clients on insurance benefit details and financial responsibility. Navigate escalated calls with empathy and healthy boundary-setting. Collaborate with team members to meet department goals and daily tasks. Requirements What you'll need to be successful: Experience in a customer service role with performance metrics Ability to communicate professionally, respectfully, and effectively A resilient mindset to work through difficult calls with compassion Motivation to receive feedback and continually grow A team-oriented mindset to foster collaboration and new ideas Experience with high call volume Working knowledge of Excel (preferred but not required) Basic understanding of health insurance (preferred but not required) Benefits We provide our full-time employees with: 75% coverage of health, dental, and vision insurance Free virtual health plan Health Savings Account 15 PTO days accrued annually 6 paid holidays per year 401(k) with employer matching Life Insurance Professional development training and opportunities for advancement Salary: starting $21.00 per hour, opportunity to increase up to $24 with tenure and performance raises. We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.

🚚 Join the Quicksilver Team! Quicksilver Express Courier has been delivering fast, reliable service for over 40 years. We offer a full range of professional delivery solutions, backed by cutting-edge tech and unmatched reliability. We operate 24/7/365 with dedicated employee drivers, dispatchers, and customer service reps to keep things moving. At Quicksilver Express Courier, we value our people. Join a team where your hard work is appreciated, and every day brings new opportunities to make a difference! 🌟 Why Work with Us? Established company Full time positions Competitive pay Paid training Paid time off Benefits: Medical - Dental - Vision - Health Savings Account - Aflac Accident Policy - Parental Leave 🚛 About the Role: We’re hiring a Customer Service/Dispatch Representative to help us deliver exceptional service. Quicksilver is a fun, friendly, family type environment that offers coaching and guided training to become a Quicksilver Customer Service Representative or Dispatcher. 📞Customer Service Duties Professionally handle incoming orders via phone, email, and web Make outbound calls to update customers on delivery status Provide accurate, timely problem resolution for customers and drivers Keep detailed records of all communications and delivery issues Maintain ongoing communication with dispatchers, drivers, and customers Balance multiple tasks including order entry, dispatching, tracking, and issue resolution Assist with general office and customer service duties as needed 🖥️Dispatching Duties Use mapping software and internal systems to assign deliveries to drivers in multiple cities/states Select best-fit drivers based on availability, location, vehicle type, and workload Monitor and direct up to 30 drivers handling 100+ deliveries per day Adjust plans and reroute drivers as situations evolve Communicate clearly and efficiently with drivers, customers, and internal staff Identify and correct errors from drivers, customers, or support staff 🔑 Requirements: Customer service experience with great people skills Strong knowledge of the metro area Strong organizational, multi-tasking, and problem-solving skills Good communication skills, must speak fluent English Excellent attendance record and a positive attitude Proficient PC skills - will use Windows-based software Able to type 34 words per minute minimum Must be able to pass a federal and county criminal background check 🚀 Apply Today! Ready to join our awesome team? Apply Here We look forward to hearing from you! 😊

Hanna Interpreting Services LLC is a language service provider that connects bilingual and multilingual individuals with potential opportunities to serve as a freelance interpreter or translator. Our mission is to bridge the communication gap for those in need through excellent and compassionate language services. Hanna is seeking bilingual and multilingual individuals to operate as freelance interpreters in a 1099 Independent Contractor role. As an interpreter, you make a positive contribution to society in support of language access for everyone, regardless of their proficiency with the English language. As an independent contractor, you act as your own boss, set your availability, and accept appointments based on your schedule. Appointments are available Monday - Friday, 8 am - 5 pm. Appointments are not guaranteed and are offered based on need. Interpreters start at $25 - $30 per hour, depending on the availability, experience, and demand of the language Requirements How to Qualify: Fluency in English and target language with a comprehensive understanding of idiomatic speech and cultural patterns. Previous interpreting experience, preferably in medical, legal, or educational settings. Demonstrated professionalism, punctuality, and adaptability in the workplace. Ability to work independently and as part of a team. Strong communication, analytical, and problem-solving skills. Ability to operate basic communication Flexibility to work in different settings and adapt to various work environments. Must be located in and authorized to work in the US (We do not offer visa sponsorship). High School Diploma or equivalent; or certification in interpreting or related fields. How to Apply: Submit your application. Tell us about your experience interpreting in a professional or volunteer capacity. Our Recruitment team will connect with you to schedule a preliminary interview. If you meet the baseline requirements, you’ll complete a skills assessment and background check. Qualified interpreters will be invited to complete the onboarding process to join the linguist network. About Hanna Hanna is a woman- and minority-owned business committed to providing efficient and comprehensive language services. The company started in 2010 as a humble passion project and has grown to serve 1.1M clients in 250+ languages and has sponsored countless outreach events to serve the local community. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender, gender identity, pregnancy, sexual orientation, age, national origin, ancestry, marital status, domestic partner status, veteran status, or physical or mental disability Benefits Flexible Schedule

The purpose of the Customer Service Representative (CSR) is to meet or exceed the customer’s expectations by assessing our customer’s needs, assigning priorities, and triaging the information to the appropriate resources. (Customers may include patients, medical professionals, and family members.) The CSR will be able to function in a multidisciplinary team to provide information about the services that are offered by Patient Services. Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate. Enroll new customers to Patient Services. Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician’s offices, pharmacies, and other external entities to ensure patient’s needs are being met. Complete various special projects as required Requirements Previous work experience in Specialty Pharmacy or Customer Service Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service” skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional “customer service” setting Strong ability to multi-task and strong time management skills Ability to function in a high-volume, fast-paced environment Dependable and strong work ethic Ability to accept and implement feedback and coaching Specific type of experience preferred: Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience Experience working in a health care/pharmaceutical industry environment Understanding of challenges associated with patients’ medical condition Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance Why Choose AssistRx: Competitive Compensation: 19.00-21.00 per hour starting pay rate Earn a “Success Bonus” up to $1,500: for qualified employees within your first 5 months of employment. Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Pay range ** $18 - $20 per hour ** Sterling Heights MI Ewing Outdoor Supply looking for a Delivery Driver to provide excellent customer service at our Sterling Heights branch! The correct new teammate will have a passion for customer service and safety, but also have the ability to hustle and keep up in a fast paced distribution warehouse, where serving our contractors and customers is our priority. This position will have delivery and warehouse responsibilities, so the ability to flex and lift 50-70 lbs. will be required of you. We will be flexing your brain as well, building your skill set and product knowledge to help at the sales counter as you grow. Prior green industry and landscape experience is preferred, but not required, we can teach you. If your are bilingual English/Spanish, that would be preferred, but not a requirement. We will always look for the right team fit. As a green industry leader for over 100 years, family owned Ewing Outdoor Supply prides itself on working hard for our customers, growing our employees and having fun while doing it. If this sounds like an opportunity that interests you, read the full job description provided above to see if you would be a fit for our team, and in our family. **Preferred consideration for** Bilingual (English/Spanish) Responsibilities Go the extra mile to engage customers Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers’ questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with your team to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up-to-date with new products/services Deliver a wide variety of items to different addresses and through different routes Follow routes and time schedule Load, unload, prepare, inspect and operate a delivery vehicle Ask for feedback on provided services and resolve clients’ complaints Inform customers about new products and services Follow DOT regulations and safety standards Requirements Prior Outdoor Supply Industry Experience Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head. Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle. Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Basic math skills Be able to lift 50-70 pounds Excellent communication skills, capable of building trusting relationships Ability to perform in fast-paced environments Valid driver’s license Excellent organizational and time management skills Good driving record with no traffic violations Bonus Points for the Following* Bilingual (Spanish & English) Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate) Proven work experience as a Customer Service Associate, Sales Associate, or similar role. Knowledge of inventory stocking procedures Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Profit Sharing We have the 4 C’s that make your job a career! Career Development- To invest in your personal and professional growth, we offer a variety of training resources. Compensation- We offer competitive market wages, great benefits, PTO & bonus potential! Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do! Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!

This role works directly with healthcare providers & insurance plans/payers to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. You will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. Single point of contact for questions and inquiries from the prescriber, patient, and field agent by territory. Identifies applicable programs and facilitates next steps. Holistically communicates the statuses of all patient support activities. Liaison with other program-specific Assist resources to secure outcomes for active patients. Accepts inbound calls for assigned territory or overflow of other territories and provides one call resolution support. Ensures protection is insured. Performs other related duties as assigned by management. Requirements College degree is preferred or high school diploma or equivalent combination of education and experience. Other skills required:  Previous work experience in Medical Reimbursement or Customer Service. Submitting billing data to appropriate insurance providers Processing claims and resolving denial instances Achieving maximum reimbursement for services provided Completing Medicare and Commercial insurance claim submission. Documenting and reporting payment information. Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications, and keyboard skills. Demonstrated strong written and verbal communication skills with providers, patients and insurance companies. Interpersonal skills to facilitate work with a wide range of individuals and groups from culturally diverse publics. Problem solving skills. COMPETENCIES: Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance Why Choose AssistRx: Competitive Compensation: 23.00-27.00 per hour starting pay rate Earn a “Success Bonus” up to $1,500: for qualified employees within your first 5 months of employment. Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.