Customer Support Representative - Front Office Assistant Full Time

About Circles Culture:   The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect, and job development empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.   Position Overview:   Circles is seeking individuals who are truly passionate about hospitality. This position is tailor-made for those who thrive on interacting with others and delivering exceptional customer service. Join our Greet Hub team, conveniently situated at our client's stunning office space in the Tyson's Corner area. We highly encourage polished, sociable, well-organized, and tech-savvy individuals who can provide top-notch customer service and genuinely embrace the hospitality culture to apply! If you like everything about working in hotels and hospitality except the hours, this is the perfect role for you!   *This position is eligible for a sign-on bonus of $1000.00 after successful completion of 90-days of employment!* We are currently seeking an individual who is interested and available Monday through Friday from 5:30am - 2:00pm M-F, no nights or weekends! Must have your own reliable vehicle to report to your scheduled shift at 5:30AM. Compensation is hourly, starting at $19 per hour. Requirements Job Responsibilities:    Have a true passion for helping people through the services we provide and making a positive difference in the lives of the people you interact with day to day. You will perform services such as:  Provide uncompromising service to employees by arranging personal and convenience services;  Issue facility access cards to employees, assist with scheduling meeting rooms, assist administration or other departments on various tasks;  Perform general information research on products and services;  Research and assist with personal travel, gift recommendations, event planning, household service requests;  Assist with booking travel services including car and hotel suggestions and make reservations;  Assist with coordinating relationships with local vendors to promote additional onsite services for employees such as, dry cleaning, auto detailing and massage therapy;  Hit monthly targeted goals assigned by the manager;  Accountable for entering all documented data daily in the Circles record tracking system  Promote meaningful relationships through engaging and informed conversation with employees via face-to-face interaction, phone, and email;  Maintain a general understanding of events occurring in the building and local area;  Respond to employee requests in a professional, courteous, and timely manner, without exception;  Collaborate on innovative ideas and initiatives with team members and your manager;  Able to adapt to schedule changes as needed to ensure appropriate staffing of desk;  Consistently provide best in class customer service in a fast paced, structured environment;  Handling facilities requests;  Greeting vendors/employees;  Helping with set-up and breakdown of event registration tables;  Ordering/delivering personal celebratory catering; and  Ensuring common space cleanliness.  Requirements  Manage and prioritize multiple tasks daily  Must have 2-3 years of hospitality or related experience  Excellent written and oral communication skills  Ability to adhere to schedule  Active listening  Desire for continuous learning  Flexibility to adapt to changing tasks/priorities  Reliable transportation  Proficient in Microsoft Word and PowerPoint    Benefits Medical, dental, vision insurance starting the first day of the month after hire Long-term and short-term disability insurance paid for by Circles 401k with match Life insurance paid for by Circles Generous PTO policy - Accrue up to 15 days during your first year Paid holidays One paid day off per year to volunteer Access to discount programs Four-week paid sabbatical every five years HSA/FSA account eligibility Access to Employee Assistance Program Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities

Since 1992, ELITE Parking Services has been proudly serving Hawaii's businesses, people, and hospitality industry with the state's best valet and self-parking services. But what we do is more than simply parking cars. Our philosophy is to provide the most efficient and courteous valet services at affordable rates and ensure that every guest we serve feels special, secure, and respectfully cared for. Elite Parking is hiring for a full time Valet. This valet will double park cars in a lot. Shifts are Monday to Friday, 7am to 5pm. Pay rate is $20/hour (no tips). What you'll be doing: - Providing exceptional customer service - Retrieving cars quickly and efficiently - Monitoring and directing traffic You are: - Able to drive both standard and automatic cars and have a valid driver license - Experienced with customer service - Able to communicate well - A team player with a positive attitude - Able to stand and walk for extended periods of time - Able to work outdoors and in all environmental conditions - A high school graduate (or equivalent) Come join our team! Apply online at https://eliteparking.net/careers Interested applicants must apply online. EOE M/F/V/D

Position: Customer Service Representative Location: Chicago, IL Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in Chicago, IL. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: Help customers choose the right bike, battery, accessories, and services. Assist with signing up for subscriptions, processing payments, and setting up accounts. Explain bike features and make sure customers have a great first experience. Existing Customers: Support customers with repairs, payments, and subscription questions. Coordinate repairs with mechanics and perform minor bike adjustments when needed. Handle invoicing, service follow-ups, and work with customer accounts. Inspect bikes and manage fines when necessary. Operations & Store Support: Prepare reports about sales, inventory, and store operations. Monitor inventory levels and coordinate stock as needed. Keep the store clean, organized, and welcoming. Assist with opening and closing the store. Support your team and supervisor with other tasks as needed. Requirements Comfortable using Microsoft Office, Google Sheets, and other common productivity tools. Good at multitasking and staying organized in a busy environment. Ability to connect and work well with different types of people. Flexible to work weekdays and weekends (if necessary). Knowledge of additional languages (Spanish) is a plus. Benefits Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

Job Description: • Provide apartment residents with housing resources to prevent eviction • Support residents in accessing social services, benefits and community programs • Ensure residents understand lease requirements and property policies • Maintain communication with case workers Preferred Skills: • Knowledge of local Kauai social services providers and community resources • Strong interpersonal skills with ability to foster positive resident relationships • Excellent organization and recordkeeping • Proficient with Microsoft Office Suite and property management systems • Able to work some evenings Job Site: Lihue Starting Pay: $18 - $20 per hour (Depending On Experience) ** WEEKLY PAY ** Health Insurance ** Paid Holidays ** Bonus Options ** Go to https://hi-employment.com and click on APPLY NOW HiEmployment is a locally owned and operated staffing agency located on all major islands, with opportunities in Administration, Customer Service, Warehouse, Landscaping, Driving, Hospitality and more! Our friendly and experienced staff are ready to help with your career search - Let's get to work! For more info call 808-482-3900

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks (minimum) of in-office onboarding/training.** Who is Centah? Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project. About the role: We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner. Responsibilities: Answer incoming calls and respond to customer’s requests Ability to work in a fast paced environment. Book appointments for members with a high degree of data accuracy Maintain excellent written and verbal communication skills on a consistent basis Identify and escalate issues to supervisors Responsible for adapting to fast changing guidelines with customers Informs clients by explaining procedures; answering questions; providing information Maintains and improves quality results by adhering to standards and guidelines Requirements General Requirements: High school graduate or G.E.D. Minimum of one year experience in an inbound/outbound call center or retail environment is preferred Excellent oral and written communication skills Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously Ability to type at least 25 words per minute is preferred Experience in providing exceptional customer service and maintaining established quality requirements Must be able to pass a background check Performance Requirements (**MUST READ**): Average Talk Time: Less than 4 minutes per call while resolving customer issues. Call Conversion Ratio: Require a 60%+ lead to call ratio. Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner. Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences. QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly. Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment. Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations. Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch. Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed. Benefits Opportunity to continue working from home in our post-pandemic workplace Retention bonus at both the 6 month and 1 year mark Eligible for Medical, Dental, and Vision after 60 days of continuous employment $15,000 Life Insurance (Company Paid) 401K plan eligibility after 1 year of service w/company match of up to 4% Paid Time Off - Earn 10 days per year after 90-day probationary period Monthly Incentive Bonus Plan (up to $300) Weekly/monthly gift card drawings/contests for meeting goals Career learning and development programs Casual dress code Salary: $14.50/hour Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. Next steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

Lance Matsumura - State Farm Agency, located in Kailua Kona, HI is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited to: Answer phones and greet clients Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options You will receive: Salary plus Commission/Bonus Paid Time Off (vacation and personal/sick days) Health Benefits Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Bilingual in Spanish or Tagala a plus! Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Ability to work in a team environment Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Property Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.