Assistant Store Manager

Position Summary: The Customer Service Lead acts as a dedicated advocate for both clients and members, delivering a high level of personalized service and acting as the primary channel for external product support, education, and issue resolution. This role requires a proactive approach in building and maintaining relationships with internal and external clients, utilizing technology, expertise, and internal resources to resolve complex issues, educate clients, and ensure an exceptional experience for high-priority and VIP accounts. Working hours for this position are Monday through Friday, 11:00 a.m. - 8:00 p.m. Central Principal Duties & Responsibilities: Client Advocacy & Issue Resolution: Serve as the primary point of contact for high-priority and VIP clients, ensuring exceptional support by addressing complex inquiries and issues promptly. (Advanced) Act as an intermediary to resolve member-related issues, especially where direct communication with clients is needed, by assessing client needs and facilitating effective solutions. (Advanced) Proactively recommend solutions, set realistic expectations, and deliver accurate information to clients regarding their benefits, account navigation, and utilization. (Intermediate) Educate participants on plan features, empowering them to maximize benefits and navigate the platform independently. (Intermediate) Relationship Building & Collaboration: Build and foster strong relationships across the company by collaborating with colleagues in a team-oriented environment, focusing on meeting company, client, and member needs. (Advanced) Act as an Ameriflex ambassador, upholding the organization’s core values and projecting a positive, professional image in all client and member interactions. (Advanced) Collaborate with internal teams to offer solutions, identify process improvement opportunities, and promote best practices for client satisfaction and retention. (Intermediate) Consultative & Analytical Support: Analyze and interpret data specific to VIP accounts, using insights to provide tailored support and identify trends in client needs. (Advanced) Use critical thinking skills to address client issues effectively, applying sound judgment in interpreting and adhering to relevant laws, regulations, and policies. (Advanced) Proactively assess complex client needs and provide consultative support, offering strategic insights to enhance the client experience. (Advanced) Compliance & Documentation: Ensure strict compliance with HIPAA and other regulatory guidelines, maintaining confidentiality in all client interactions and documentation processes. (Advanced) Maintain accurate records of client interactions, documenting resolutions and tracking follow-ups as required to meet company standards for quality and reporting. (Intermediate) Requirements Knowledge, Skills, and Abilities Required: Customer Success & Advocacy Skills: Proven experience in handling complex client inquiries, with an emphasis on consultative support and problem-solving. (Advanced) Ability to proactively recommend solutions and deliver client education tailored to individual needs. (Advanced) Communication & Relationship Management: Exceptional verbal, written, and presentation skills, with the ability to communicate clearly and persuasively across multiple channels (phone, email, chat). (Advanced) Demonstrated skill in building and maintaining strong relationships with clients and internal teams, with a focus on positive client experiences. (Advanced) Technical & Analytical Proficiency: Proficiency in data analysis, with the ability to draw insights and provide solutions based on client account data. (Intermediate) Knowledge of CRM tools and digital communication channels, with a high level of adaptability to new technology and tools. (Intermediate) Organizational & Time Management Skills: Strong multitasking abilities, with the capability to manage multiple priorities in a fast-paced, deadline-driven environment. (Advanced) Ability to manage flexible schedules, with the availability to work Monday-Friday between the hours of 7 a.m. to 8 p.m. CST Credentials & Experience: Associate’s degree or four or more years of professional experience in a related field, with prior experience in benefits management, claims, insurance, or healthcare required. Demonstrated success in customer service or client support roles, with at least 2 years of experience in a high-volume, complex environment. Benefits NOTE: Starting pay for this position is $20.00 per hour BENEFITS  Medical Insurance  Vision Insurance  Dental Insurance  401(k) Matching  Flexible Spending Accounts  Health Savings Accounts  Disability & Life Insurance  Employee Assistance Program  LegalShield  ID Shield  Commuter Reimbursement Plan  Tuition Reimbursement  Bonus Pay ADDITIONAL BENEFITS INCLUDE:  Wellable membership  Telescope Health (telehealth) through Accresa  Intellect (mental health) application  Employee engagement activities, including voluntary events, raffles, book club, and more!

Super Soccer Stars is seeking a full-time Front Desk Associate to join our team! We are seeking an individual who genuinely enjoys working with children, participating in athletics, and engaging with the community. As the Front Desk Associate, you will be responsible for the day-to-day front desk, customer service, facility management, scheduling, and communication at our main locations located in the Upper West Side and Upper East Side You will report directly to the Operations Manager to provide outstanding customer support, front desk management, and marketing assistance. This is an in-person position; applicants must be available to work Wednesday through Sunday and able to commute reliably to our Upper East Side and Upper West Side locations. Who are we? We’re a diverse and committed group that values teamwork, creativity, and a shared passion for delivering high-quality children’s programming. Our mission is to provide the best youth sports experience for families across the city—and we’re growing every day. Day-to-day operations: Customer Service & Communication Maintain flawless communication with customers and prospective customers in person, by phone, text, and email. Foster positive relationships with clients, children, and partners to ensure an excellent customer experience. Answer customer questions, provide program information, and communicate schedule updates or changes. Guide families through enrollment, transfers, and withdrawals, offering solutions when needed. Handle initial-level escalated issues quickly and professionally to uphold Soccer Stars’ standards. Front Desk & Administrative Support Greet customers with a warm, friendly attitude upon arrival. Ensure front desk security and complete office opening and/or closing procedures. Manage the front desk area, including supervision and upkeep of promotional materials. Monitor office deliveries, supplies, and general maintenance of the physical space. Maintain restroom cleanliness and restock supplies (toilet paper, paper towels, soap). Report lateness or field-related issues to the Operations Team. Field & Marketing Support Ensure signage and sandwich boards are properly placed at fields. Set up tables with marketing materials for families and passersby. Support marketing initiatives, including flyer distribution, community events, and outreach to local businesses, to grow enrollment. Participate in promotional activities to represent and grow Soccer Stars programs. Operational & Administrative Support Assist the Facilities Coordinator with maintenance requests and location contacts. Perform errands, pick-ups, and drop-offs on behalf of Upper Management as needed. Take on additional responsibilities within the field as required. Schedule Wednesday - Friday from 8:30 AM - 5:00 PM Saturday and Sunday from 8:00 AM - 2:00 PM In-office, Wednesday through Sunday Approx. 30 to 35 hours per week Schedule may shift slightly based on seasonal needs Requirements Proven experience as a front desk representative, customer service agent, or in a similar role. Strong communication and interpersonal skills with a customer-first mindset. Excellent organizational and multitasking abilities. Effective problem-solving skills and sound judgment. Personable, outgoing, energetic, and hardworking with a positive attitude. Ability to work independently, take initiative, and manage responsibilities proactively. Comfortable working efficiently in a fast-paced environment. Benefits Hourly Pay: $18–$20/hour, based on experience Commission and bonus opportunities Friendly, team-oriented work environment Excellent growth potential within a fast-growing organization Opportunity to make a real impact on youth development and community programming

Company Profile: Vego Garden is making gardening as accessible and sustainable as possible, while encouraging gardening to be an avenue for personal and community development! Since its successful launch in 2020, Vego Garden has quickly become the leading brand in raised garden beds and one of the fastest-growing consumer brands in the country. In just five years, our rapid growth has led to the establishment of a 200,000-square-foot headquarters and distribution center, along with a beautiful 5-acre farm. Today, Vego Garden proudly employs over 100 dedicated team members across the U.S. and internationally. Our high-quality raised garden beds are recognized for their durability, eco-friendly materials, and safety for both children and pets. We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe’s, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team. Through our Vego Garden Kids and Giving Back Program, we have donated more than 3,500 garden beds to schools, underserved communities, and other philanthropic initiatives - helping to grow gardens and give back across the nation by making gardening easier anytime, anywhere! Vego Garden Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, veteran status, or marital status. Job Purpose: We are seeking a Customer Service Lead to join our team and help us provide exceptional support to our customers. This role focuses on coaching and mentoring a small but growing team, managing escalated customer issues, monitoring team performance metrics, and contributing to process improvements. Essential Responsibilities: Lead, Coach, and Mentor the Customer Service team. Guide a customer service team, providing ongoing coaching and support. Foster collaboration, innovation, and a customer-first mindset.  Support team development through regular feedback and skill building.  Step in for the Customer Service Manager and/or Supervisor when needed, to maintain operation and service excellence.  Handle Escalated Customer Issues. Address complex or escalated customer inquiries with empathy and professionalism. Coach team members on handling challenging situations. Monitor Team Performance and Metrics. Track key performance indicators such as response times, resolution rates, and customer satisfaction.  Provide actionable feedback to improve performance and maintain service quality.  Support Process Improvement Initiatives. Offer feedback and insights from frontline experience to help refine workflows and improve efficiency.  Assist with limited project work related to process enhancements.  Technical and Knowledge Support. Serve as a resource for team members, demonstrating strong problem-solving skills and technical aptitude.  Cross-Department Collaboration. Share customer feedback and insights with other departments to support product and service improvements.  Perform all other duties as assigned. Requirements Previous experience in customer service or support, preferably with mentor or leadership exposure.  Strong coaching and interpersonal skills.  Ability to handle escalated issues with professionalism and empathy.  Comfortable working with metrics and performance data.  Strong technical aptitude; experience with VRCM or ticketing systems is preferred.  Ability to provide feedback and contribute to process improvements. Physical Demands: This position primarily involves working at a desk and operating a computer for prolonged periods with moderate walking and standing. Job Location and Work Schedule: This is a full-time (40 hours), on-site position based out of Tomball, TX. 13808 Boudreaux Road, Bldg. #2, Tomball, TX 77377. Occasional weekend work may be required. Benefits Payrate starting at $21 per hour. Flexible Paid Time Off. 12 PTO days per year, accrued bi-weekly, with incremental increases annually. 7 paid Holidays. 401k contribution match of 4%. Comprehensive Medical, Dental, Vision, and Life insurance plans. The Company pays 100% of premiums for its employees for Dental, Vision, Life, and select Medical plans. Toll Roads Allowance of $100 per month. Phone Allowance of $50 per month. Company-sponsored breakfasts and lunches. We offer great culture, supportive leadership, engaging activities, employee appreciation, and other perks that make every day at work more rewarding!

RMC is hiring a Library Technician to support our Navy customer in Indian Head, MD (Stump Neck).  The selected applicant will assist with a variety of general library tasks, such as database management, Ready Reference searches, cataloging, and bulk digitization.  Responsibilities include: Conducting catalog data entry and collection maintenance using SirsiDynix’s EOS or other comparable library information system. Completing and filing material control sheets and renewing items on request. Circulating documents into and out of the library using library database software. Performing queries using library database software, searching by title, call number, serial number, personal or corporate author, etc. Performing classification regrade actions on database records and physical documents. Digitizing books and other bound materials using dedicated book scanning equipment. Conversion of outdated/obsolete disk, audiovisual, and other media to more current or usable formats. Identifying documents to be scanned according to priorities established by the Library Director. Preparing documents for scanning by removing posts, staples, or other binding material. Processing and cataloging new documents. Performing vault collection maintenance tasks, as required (shelf shifting, bulk document destruction, etc.). Retrieving documents for library users, re-shelving documents, and searching for documents not in place. Monitoring personnel and activity in the library to ensure compliance with established information and physical security protocols. Verifying library user clearances as users enter the library. Requirements Must have an associate degree in Library Science, Information Systems, Management, or other relevant field, and at least two (2) years of recent experience performing tasks associated with the operation of a technical library, such as performing database searches and retrievals. Includes experience in performing tasks using a variety of PC software packages to the extent that documents/files can be generated, printed, archived, and retrieved. Must be proficient with Adobe Acrobat Professional software. SirsiDynix software experience is desired. Must possess accurate data entry skills with a typing speed of 35 WPM and must be able to lift 30 pounds. Must possess excellent communication and customer service skills. An active DoD Secret clearance is required to start. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information. Benefits At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. This also includes a competitive paid vacation package with 11 paid federal holidays. We also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package. Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $55,000 to $68,000 (annually).

Department: Operations  Reports To: Operations Manager  General Purpose  The Valet is responsible for safely parking and retrieving Member and guest vehicles while providing a warm, professional welcome upon arrival and a courteous farewell upon departure. This position ensures the Club entrance is well-maintained, organized, and operates smoothly. The Valet also assists with various guest services and plays a key role in setting the tone for the Member and guest experience.  This position is compensated at $18/hr. Essential Duties & Responsibilities  Greet Members, guests, and colleagues warmly and respectfully at all times.  Park and retrieve vehicles efficiently and with care.  Assist Members and guests in and out of vehicles; open Club entrance doors.  Provide assistance with personal items or luggage as needed.  Issue and collect vehicle claim tickets accurately.  Maintain a clean and safe Club entrance and parking area.  Direct traffic to ensure smooth vehicle flow at the Club entrance.  Summon and coordinate taxis, Uber, and Lyft rides as requested.  Prevent unauthorized access to the Club and report suspicious individuals or activity.  Escort job applicants and visitors to the front desk.  Provide accurate information about the Club, including history, amenities, and events.  Support takeout order fulfillment and delivery to vehicles as needed.  Stay informed of daily and upcoming Club events and operations.  Demonstrate awareness of emergency procedures and act appropriately during situations involving medical incidents, safety threats, or guest intoxication.  Attend staff meetings, trainings, and development sessions as required.  Follow all Club policies, procedures, and operational standards.  Promote a safe work environment and uphold cleanliness standards.  Perform other duties as assigned.  Requirements Qualifications & Skills  Valid driver’s license with a clean driving record (no moving violations in the past 12 months and no DUI on record).  Ability to drive manual (stick shift) and automatic transmission vehicles.  Strong customer service and interpersonal skills.  Fluent in English with excellent verbal communication.  Friendly, courteous, professional, and punctual.  Comfortable working in a fast-paced environment and under pressure.  High level of integrity, responsibility, and reliability.  Ability to problem-solve and handle unexpected situations calmly.  Ability to read and enforce Club policies from the Employee Handbook.  Willingness to work flexible hours, including nights, weekends, and holidays.    Experience & Education  High school diploma or equivalent required; some college preferred.  Previous valet or hospitality experience strongly preferred.    Physical Requirements  Ability to work outdoors in various weather conditions.  Physically capable of entering and exiting vehicles of all sizes and types.  Regularly required to bend, stoop, twist, climb stairs, and perform repetitive motions.  Must be able to stand for extended periods (up to 8+ hours per shift).  Able to lift, push, pull, and carry up to 25 pounds.  Comfortable working near moving vehicles and mechanical parts.  Occasionally exposed to fumes, wet/slippery conditions, heat, cold, and moderate to loud noise levels.  Must maintain alertness and focus throughout the shift.  Benefits At the Coral Casino Beach & Cabana Club, we believe our people are our greatest luxury. We’re proud to offer a generous and thoughtfully curated benefits package to support your well-being, reward your dedication, and make your work experience as exceptional as the members we serve. 401(k) Retirement Plan with employer match — invest in your future with confidence Premium Health Coverage — medical, dental, and vision plans to keep you and your loved ones cared for Paid Time Off — because balance matters Exclusive Employee Discounts — enjoy 30% off Fin’s menu and all retail items Memorable Employee Events — celebrate milestones, connect with colleagues, and enjoy the Club experience firsthand Unparalleled Work Environment — ocean views, historic luxury, and a professional team dedicated to excellence ACKNOWLEDGEMENT  Coral Casino Beach & Cabana Club LLC is an Equal Opportunity Employer, M/F/D/V. Coral Casino Beach & Cabana Club LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Coral Casino Beach & Cabana Club LLC complies with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Join us at Homewood Suites by Hilton Dover, NH. We are thrilled to welcome new members to our team. We are seeking a Part-Time Hotel Housekeeping Attendant for now, with the potential to increase hours during peak season. With our exceptional management team, we are delighted to collaborate with you to create a flexible schedule that suits both our needs. Pay: $15.00 - $18.00 Per Hour Job Type: Part Time Schedule: Flexible, weekends & holidays Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500. RESPONSIBILITIES: Perform cleaning duties in all guest areas and back of house. Deliver outstanding customer service. Ensure adherence to housekeeping departmental standards. Respond promptly to guests' special requests for items such as cribs, cots, extra towels, etc. Maintain inventory of necessary supplies. Report any necessary maintenance items. Follow departmental policies and procedures. Perform additional duties as required. keywords: housekeeping, HOTEL, hotel housekeeper, cleaning Requirements Highly responsible & reliable Ability to work as part of a team and independently Previous housekeeping experience a plus, but not necessary. Reliable Transportation Benefits Full Time Benefits: Heath & Dental Insurance , PTO (Full Time), 401K Matching DailyPay - Get Paid Any Day! Brand Wide Hotel Discounts Company Wide Hotel Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Extensive Room for Growth Paid Training