Browse
···
Log in / Register

Front Desk Associate

$18/hour

Super Soccer Stars

New York, NY, USA

Favourites
Share

Description

Super Soccer Stars is seeking a full-time Front Desk Associate to join our team! We are seeking an individual who genuinely enjoys working with children, participating in athletics, and engaging with the community. As the Front Desk Associate, you will be responsible for the day-to-day front desk, customer service, facility management, scheduling, and communication at our main locations located in the Upper West Side and Upper East Side You will report directly to the Operations Manager to provide outstanding customer support, front desk management, and marketing assistance. This is an in-person position; applicants must be available to work Wednesday through Sunday and able to commute reliably to our Upper East Side and Upper West Side locations. Who are we? We’re a diverse and committed group that values teamwork, creativity, and a shared passion for delivering high-quality children’s programming. Our mission is to provide the best youth sports experience for families across the city—and we’re growing every day. Day-to-day operations: Customer Service & Communication Maintain flawless communication with customers and prospective customers in person, by phone, text, and email. Foster positive relationships with clients, children, and partners to ensure an excellent customer experience. Answer customer questions, provide program information, and communicate schedule updates or changes. Guide families through enrollment, transfers, and withdrawals, offering solutions when needed. Handle initial-level escalated issues quickly and professionally to uphold Soccer Stars’ standards. Front Desk & Administrative Support Greet customers with a warm, friendly attitude upon arrival. Ensure front desk security and complete office opening and/or closing procedures. Manage the front desk area, including supervision and upkeep of promotional materials. Monitor office deliveries, supplies, and general maintenance of the physical space. Maintain restroom cleanliness and restock supplies (toilet paper, paper towels, soap). Report lateness or field-related issues to the Operations Team. Field & Marketing Support Ensure signage and sandwich boards are properly placed at fields. Set up tables with marketing materials for families and passersby. Support marketing initiatives, including flyer distribution, community events, and outreach to local businesses, to grow enrollment. Participate in promotional activities to represent and grow Soccer Stars programs. Operational & Administrative Support Assist the Facilities Coordinator with maintenance requests and location contacts. Perform errands, pick-ups, and drop-offs on behalf of Upper Management as needed. Take on additional responsibilities within the field as required. Schedule Wednesday - Friday from 8:30 AM - 5:00 PM Saturday and Sunday from 8:00 AM - 2:00 PM In-office, Wednesday through Sunday Approx. 30 to 35 hours per week Schedule may shift slightly based on seasonal needs Requirements Proven experience as a front desk representative, customer service agent, or in a similar role. Strong communication and interpersonal skills with a customer-first mindset. Excellent organizational and multitasking abilities. Effective problem-solving skills and sound judgment. Personable, outgoing, energetic, and hardworking with a positive attitude. Ability to work independently, take initiative, and manage responsibilities proactively. Comfortable working efficiently in a fast-paced environment. Benefits Hourly Pay: $18–$20/hour, based on experience Commission and bonus opportunities Friendly, team-oriented work environment Excellent growth potential within a fast-growing organization Opportunity to make a real impact on youth development and community programming

Source:  workable View original post

Location
New York, NY, USA
Show map

workable

You may also like

Workable
Banquet Server (On Call)
Are you passionate about food, hospitality, and fitness? East Bank Club is looking to add a Banquet Server to our team! The Banquet Server is responsible for set-up, service, and break-down catering functions. As a Banquet Server, you will provide a high-quality meal and beverage service to members and guests during events while ensuring to provide a world-class customer experience. Pay rate: $16.00 per hour plus service charge/gratuity. Job Responsibilities: Have comprehensive, accurate, and up-to-date information about the contract, event, and the Club; and be able to accurately answer basic questions. Able to consistently and effectively provide high-quality meal and beverage service as specified in the contract. Proper set-up, follow-through, and breakdown of assigned tasks, stations, and duties during functions. Consistently engage in high-quality professional communication that engages members and guests. Consistently follow time and attendance requirements. Take the initiative to meet and/or exceed the needs of members and guests. Use a “Here’s what can I do” attitude, is able to manage common service issues so members and guests are satisfied. Demonstrate a professional appearance throughout each shift. Act as a professional team member by consistently demonstrating support for co-workers and managers. Demonstrate consistent attention to the presentation and atmosphere of the Club and the banquet facilities, reporting all concerns and/or problems to the manager. All other duties as assigned by management. Requirements Must be able to work a minimum of 10 hours a month Restaurant or Banquet FOH background. Ability to work well with others under pressure. Must have excellent communication and organizational skills. Must be on your feet for the majority of the shift. Must be able to lift 50 lbs. Must be authorized to work in the USA. We use E-Verify. Benefits Time Off & Retirement Paid Time Off 401(k) with company match up to 3% Value Sharing (Profit sharing) Holiday Bonus Paid Parental Leave Health & Wellness: Comprehensive health, vision, and dental insurance HSA and FSA enrollment options Short- & Long-Term Disability options Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage Long-Term Care options: Coverage up to 50% of annual income Accident and Critical Illness Insurance EAP (Employee Assistance Program) Pet Insurance through MetLife Employee Perks: Free workout privileges Employee discounts in the Pro Shop, Spa & Salon services and in the Market Parking and transit benefits (pre-tax deduction) Access to Tickets at Work discounts Tuition reimbursement Diversity, Inclusion, and Belonging Matters: East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds. East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Chicago, IL, USA
$16/hour
Craigslist
Entry-Level Customer Service and Sales Representative (Midtown)
Are you a people person with a drive for success? Do you thrive in fast-paced environments where every day brings new challenges and opportunities? Join our dynamic team as a Customer Service & Sales Representative and build a career where your ambition is rewarded. What You’ll Do:     •    Engage directly with customers to deliver outstanding service and personalized solutions     •    Represent top-tier clients with professionalism and integrity     •    Drive sales through consultative conversations and relationship building     •    Troubleshoot, problem-solve, and ensure customers leave with a positive experience     •    Learn proven sales systems while developing communication and leadership skills What We Offer:     •    Comprehensive training and mentorship from day one     •    Hands-on experience in customer relations and business-to-business sales     •    A clear path for professional growth and management opportunities     •    A team-oriented culture that celebrates wins and supports growth     •    Competitive pay with performance-based incentives What We’re Looking For:     •    Strong communication and interpersonal skills     •    A positive attitude and student mentality     •    The ability to adapt, problem-solve, and work with urgency     •    Desire for professional development and leadership opportunities
398 W 44th St, New York, NY 10036, USA
$800-1,200/month
Workable
Collections Account Representative
Collections Account Representative The exclusive lending company for Byrider, Car Now Acceptance Company, is growing!  Collections Account Representative career opportunity at our Saginaw, MI finance office!   Rewards for Collections Account Representative:   $15-$18 per hour + monthly bonus up to $1,100! Great benefits & paid time off Extensive training Career growth potential in multiple areas Industry best customer program Established company in business for 36 years National company in 25 states Great systems & software Collections Account Representative Responsibilities:   Collections account management Work to problem solve & find a solution Help ensure customer satisfaction Attend training classes & meetings  Assist with the lending process Hours for Collections Account Representative:   Full-time (40 hours) 5-day work week No Sundays 100% onsite Work most Saturdays with a weekday off Office Hours: 9-6 MO-TH, 8-7 FR, 8-1 SAT Collections Account Representative Requirements:   Collections, customer retention, or related experience Able to work onsite full-time Able to pass a background check Able to pass a basic drug screen (THC excluded) Able to work the listed hours Good computer, problem-solving & communication skills Keywords: Collections, Customer Retention, Collections Specialist, Collections Representative, Collections Account Manager, Collections Account Representative, Customer Accounts Manager, Collector
Saginaw, MI, USA
$15-18/hour
Workable
Customer Service Representative (Work from Home/Hybrid)
**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks (minimum) of in-office onboarding/training.** Who is Centah? Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project. About the role: We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner. Responsibilities: Answer incoming calls and respond to customer’s requests Ability to work in a fast paced environment. Book appointments for members with a high degree of data accuracy Maintain excellent written and verbal communication skills on a consistent basis Identify and escalate issues to supervisors Responsible for adapting to fast changing guidelines with customers Informs clients by explaining procedures; answering questions; providing information Maintains and improves quality results by adhering to standards and guidelines Requirements General Requirements: High school graduate or G.E.D. Minimum of one year experience in an inbound/outbound call center or retail environment is preferred Excellent oral and written communication skills Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously Ability to type at least 25 words per minute is preferred Experience in providing exceptional customer service and maintaining established quality requirements Must be able to pass a background check Performance Requirements (**MUST READ**): Average Talk Time: Less than 4 minutes per call while resolving customer issues. Call Conversion Ratio: Require a 60%+ lead to call ratio. Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner. Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences. QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly. Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment. Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations. Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch. Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed. Benefits Opportunity to continue working from home in our post-pandemic workplace Retention bonus at both the 6 month and 1 year mark Eligible for Medical, Dental, and Vision after 60 days of continuous employment $15,000 Life Insurance (Company Paid) 401K plan eligibility after 1 year of service w/company match of up to 4% Paid Time Off - Earn 10 days per year after 90-day probationary period Monthly Incentive Bonus Plan (up to $300) Weekly/monthly gift card drawings/contests for meeting goals Career learning and development programs Casual dress code Salary: $14.50/hour Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. Next steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.
Fort Lauderdale, FL, USA
$14/hour
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.