Hiring Operations Assistant in Hospitality Management Company (Miami)

Company Overview: The Catching Group is a Hospitality Management Group based in Miami, FL, and it owns and manages three restaurant brands: 107 Taste, Cajun Boil and Kung Fu Chicken. All brands operate in several locations in the Greater Miami area. In addition to hospitality, we have a strong presence in the real estate industry. We foster a positive and productive work environment where our team is easygoing, collaborative, and fun to work with. Our core values are: Be a host, Humble, Honesty and Integrity, Responsible, Teamwork. Job Summary: The Operations Assistant will play a key role in managing daily operations, supporting digital platforms, and ensuring smooth execution of renovation and operational projects. This position requires someone organized, tech-savvy, and proactive, with strong analytical and communication skills. Responsibilities: - Support both the front and back of house at the restaurant when needed. - Assist the manager with daily restaurant operations. - Assist admin tasks like schedules, checklists, and daily reports. - Follow up on restaurant construction progress and obtaining licenses and permits for restaurant opening and operation. - Provide the document/assistance for account open, service start, and license renew - Provide necessary data or reports to the manager when requested. - Reply to customer reviews on a weekly basis, maintaining brand reputation. - Handle guest questions or small concerns in a friendly, professional way. - Contact contractors or vendors for daily maintenance needs and supply orders. - Use and manage all backend systems to update menus, including but not limited to Clover, UE, DD, Toast. - Keep track of supplies, help with ordering, and make sure stock levels are maintained. - Make sure health, safety, and cleanliness standards are always followed. - Follow up on renovation projects, ensuring timely completion and quality standards. - Organize and manage all the insurance documents related to properties owned by the company. - Assist with HR-related functions, including resume review, scheduling, and sending announcements. - Collect the monthly bonus data from restaurant management team Qualifications: - Some restaurants or hospitality experience is a plus but not required. - A positive attitude and strong teamwork skills. - Good communication and problem-solving abilities. - Willingness to be flexible and help wherever needed. - Comfortable working evenings, weekends, and holidays. - Organized, dependable, and eager to learn. - Proficient in POS and delivery platforms, including Clover, UE, DD, and Toast, as well as Microsoft Office applications. - Bilingual proficiency in English and Mandarin is preferred. Benefits: - Competitive salary package: annual base salary $50,000 - $55,000 + bonus. - 401K and 401K matching - Health Insurance - PTO - Opportunities for career development and training. - Positive and flexible work environment. If you are a passionate Operations Assistant with excellent analytical skills, strong team spirit, willing to accept challenges and learn everything about Hospitality and Real Estate, please submit your resume to the email. We look forward to welcoming you on board! Schedule: 8-hour shift Work Location: In person Ability to commute/relocate: Miami, FL 33166: Reliably commute or plan to relocate before starting work (Required)