Front Desk Agent (Pismo Beach)

Do you love Pismo Beach? Do you love people? If so, we've got the perfect position(s) for you here at the Edgewater Inn & Suites! So if you don't mind working 42 steps away from the sand and sunshine, send us your resume. We offer great benefits, discounts on room, bonuses and much more! Responsibilities for Front Desk Agent • Check guests in and out of their rooms • Answer any questions guests have regarding hotel policies and services • Make recommendations for local activities and restaurants • Take reservations on the phone and in person • Responds to guests wants and requests • Inform customers about payment methods and verify their credit card data • Provide information about our hotel, available rooms, rates, and amenities • Respond to guests’ complaints in a timely and professional manner • Manage online reservations for third party websites • Complete daily light housekeeping duties at the front desk and lobby area • Able to communicate efficiently with other departments such as housekeeping and Maintenance • Active participation in hotel operations Qualifications for Front Desk Agent • High school diploma or GED equivalent • Excellent customer service skills • Excellent verbal and written communication skills • Great interpersonal abilities • Able to prioritize daily tasks and great organizational skills • Ability to handle multiple tasks at once • Time management skills • Detail oriented • Computer experience- Word, Excel • Able to work nights, weekends, and holidays We strive to give our guests the best customer service experience every time they stay here. We want an outgoing, positive people-oriented person to join our team.