Direct Support Professional (DSP)

The Whatcom Dispute Resolution Center is looking to hire 1-2 of the following positions: Position Title: Family Case Manager Employment Status: .5 FTE to 1 FTE (20-40 hours/week, negotiable based on org needs at time of hiring); non-exempt, benefited, occasional evenings and weekends Benefits: Medical, Dental, Vision coverage, EAP, 401k, 13 paid holidays, paid vacation, paid sick leave, professional development opportunities, flexible schedule with opportunity for occasional remote work. Some benefits dependent on FTE. Reports to: Mediation Program Manager Starting Wage Range: $21 - $22 per hour To apply: Email cover letter, resume, and 3 references to Jaina Gemin, Search Coordinator at jaina @ whatcomdrc.org, with the subject header “FCM Application - Applicant Name”. Open until filled, with applications reviewed on a rolling basis. Who we are: The WDRC is a 501(c) 3 nonprofit, operating in the ancestral lands of the Coast Salish Peoples. With a vision for Whatcom County to be a community in which people approach conflict in creative and healthy ways, and a mission of providing and promoting constructive and collaborative approaches to conflict, we integrate the values of kindness, impartiality, empowerment, collaboration, communication, equity, diversity, sustainability, and integrity across our organization. Working Conditions: The WDRC continually strives to provide a supportive, healthy, and productive work environment. Every staff member plays an active role in contributing positively to our organizational culture. Staff serve the public through a variety of programming in public and private spaces. Given the nature of the WDRC’s mission and services, the possibility of exposure to escalated emotion and offensive language from the public exists. The WDRC expects staff to respond to these instances with diplomacy, tact, and compassion. Position Description: The Family Case Manager reports to the Mediation Program Manager and serves an integral role within the WDRC, providing direct services to families navigating separation, divorce, developing and modifying parenting plans, and other intra-family conflict. This position will work closely with other case managers and staff to effectively support family clients. The Family Case Manager will also occasionally manage other cases, such as parent-teen, commercial or community when the need arises. The Family Case Manager serves as an ambassador of the WDRC’s values and interacts regularly with clients, mediators, and fellow staff. The Family Case Manager is able to work autonomously, and contribute collaboratively, to ensure the provision of high quality services. The position includes a combination of administrative and direct service tasks. An ideal candidate will be an experienced mediator, highly skilled in listening deeply and compassionately; and will share a strong belief in the mission of the WDRC, enthusiastically embracing the opportunity to work with our team. ESSENTIAL DUTIES AND RESPONSIBILITIES Case Management Duties ● Conduct client intake process, screening for service eligibility, readiness, and risk management ● Schedule, confirm, remind, and reschedule mediations, managing both mediator and client needs ● Anticipate needs and prepare volunteers, conciliators, mediators and clients for success. ● Provide coaching services, phone conciliation services and, where agreed upon by both parties, convene mediation sessions to assist clients in reaching resolution ● In coordination with the Program Manager and Program Coordinator, ensure alignment with mediation-related details of court orders and safety-planning. ● Provide telephonic and in-person support to clients, spontaneous and by appointment ● Provide support to clients in distress, assisting them to manage heightened emotion while maintaining professional boundaries. ● Connect families with external resources as needed ● Prepare onsite or virtual mediation rooms and ensure all pre/post mediation paperwork is completed ● Provide support to mediators before, during, and after sessions ● Ensure fees for services are collected ● Open and close mediation cases, recording and filing all data and paperwork according to procedures. ● Mediate Family cases as needed ● Assist mediation team with intake and case management for other case types as needed Other responsibilities include but are not limited to: ● Foster positive working relationships with mediators and practicum students ● Actively participate in collaborative program development needs, from admin to outreach. ● Participate actively in staff and team meetings and work collaboratively with other staff to advance WDRC mission ● Other duties as assigned Required Qualifications ● Exceptional communication and interpersonal skills, including with people experiencing heightened emotions and/or mental health challenges ● High level of professionalism, warmth, and compassion when connecting with people in distress ● Ability to communicate in a trauma-informed, culturally sensitive, and non-judgmental way ● Strong listening skills and ability to process and synthesize large amounts of information often from emotionally escalated people ● Ability to hold professional boundaries and objectivity while remaining empathetic to clients' needs ● Capacity to healthily navigate & process emotionally-charged conversations & topics (e.g domestic abuse) ● Flexible and patient mindset and adaptability to frequently changing priorities ● Ability to work in a collaborative environment and also successfully work independently ● Strong organizational and time management skills and ability to adhere to deadlines ● High proficiency with various software and platforms, including Google Workspace, DocuSign, Zoom, and ability to quickly learn new software or systems ● Experience and/or education in a related field Preferred Experience and/or Training ● Previous case management experience ● Familiarity with and belief in mediation and alternative dispute resolution ● Familiarity and/or experience with local Family court system, rules, and statutes ● Experience working with families in conflict ● Basic Mediation Training (40hr) and Family Mediation Training (24hr) course completion ● Advanced training in Family Mediation and/or Parent-teen Mediation ● BA, or combination of AA and professional experience, or Paralegal degree/certification ● Multilingual or multicultural

In-person Hiring Event with Opportunities to Interview On-Site Hiring people interested in conducting outreach with individuals experiencing homeless that have a valid NY, NY, CT, or PA driver's license. Monday, October 20th, 11:00am-3:00pm The Prince George 15 East 27th Street (between 5th and Madison Avenues) New York, NY 10016 Business attire Bring copies of your resume Be prepared to provide contact information of two references that are former supervisors * Conditional offers extended onsite subject to satisfactory completion of background and reference checks. * We're Hiring! Come join a growing organization committed to developing and sustaining supportive, affordable housing, and outreach support. Located throughout Brooklyn, the Bronx, Manhattan, and Queens, openings include: · Case Manager · Consumer Advocate, Outreach (driver's license required) · Engineer · Housekeeper · Housing Advocate (driver's license required) · Intake & Eligibility Specialist · Leasing Manager · Maintenance Supervisor · Office Manager · Rent Administrator · Residential Aide · Tenant Services Coordinator · 311 Dispatcher Visit breakingground.org/careers for more information and how to apply. Breaking Ground offers a competitive benefits package, including medical, dental, and vision coverage; 15 days' vacation; paid holidays; self-improvement stipend. Feel free to respond to this post with any questions!

In-person Hiring Event with Opportunities to Interview On-Site Monday, October 20th, 11:00am-3:00pm The Prince George 15 East 27th Street (between 5th and Madison Avenues) New York, NY 10016 Business attire Bring copies of your resume Be prepared to provide contact information of two references that are former supervisors * Conditional offers extended onsite subject to satisfactory completion of background and reference checks. * We're Hiring! Come join a growing organization committed to developing and sustaining supportive, affordable housing, and outreach support. Located throughout Brooklyn, the Bronx, Manhattan, Queens, and Staten Island; openings include: · Case Manager · Consumer Advocate · Engineer · Housekeeper · Housing Advocate · Intake & Eligibility Specialist · Leasing Manager · Office Manager · Rent Administrator · Residential Aide Visit breakingground.org/careers for a full list of available positions. Breaking Ground offers a competitive benefits package, including medical, dental, and vision coverage; 15 days' vacation; paid holidays; self-improvement stipend. Feel free to respond to this post with any questions!

The duties of a Direct Support Worker will assist people with disabilities in community settings. Duties include providing assistance with activities of daily living that teach the skills & strive toward self-reliance. Position requires candidates to have driver's license & dependable vehicle and pass criminal background check and drug test. Applicants must be dependable, organized, and a team player. We provide medical, dental, vacation, sick and holiday pay for full-time employees. Sign on bonus. You may apply on line at kalimaomaui.org or fax a resume to 808-244-2077 or email resume. Ka Lima O Maui is an Equal Opportunity Employer

This position is a grant-based role as a Peer Health Navigator SUMMARY The Health Navigator is responsible for providing comprehensive support to residents to help them access health and social services. This role includes case management, care coordination, health education, advocacy, and administrative duties. Working closely with case management, the Health Navigator ensures that residents receive the necessary resources to improve their health outcomes. This position is included in the Collective Bargaining Agreement with SEIU 1021. At time of hire, you will participate in a structured training program offered by Pacific Clinics to become a certified Medi-Cal Peer Support Specialist with emphasis in Health Navigation, equipping you to support high-risk residents by connecting them to essential healthcare services. These comprehensive trainings prepare you to coordinate access to primary care doctors, pharmacists, dentists, ophthalmologists, and specialized healthcare services. You also will assist with health insurance processes, conduct health and wellness assessments, facilitate communication with providers, set appointment reminders, and follow up on treatment, ensuring continuity of care and enhancing healthcare access and quality for the Conard House community. After you are certified, you will assume the following job duties. QUALIFICATIONS Associate's degree preferred, or equivalent work experience. High school diploma/GED required. Proficiency in MS Office Suite and web-based applications required. Experience with navigating the mental health system preferred. Knowledge of healthcare or social services. Familiarity with confidentiality laws and HIPAA guidelines a plus. Strong communication skills, ability to work with various populations, and maintain professional boundaries. Ability to communicate complex and emotionally difficult information to residents of different cognitive abilities and communication needs. Knowledge of social service resources and self-help strategies a plus. Utilizes strong organizational skills to ensure timely and accurate completion of multiple projects. Why Conard House? As a non-profit organization Conard House, Inc. builds welcoming communities and caring relationships that empower people and restore hope. We work with a diverse adult population and strive for cultural competency by respecting experience, promoting inclusion and building community. The position is with Conard House Supportive Housing Program, which provides on-site supportive services to formerly homeless adults with behavioral and medical health needs. Services include: income advocacy, money management, supportive case management and referrals to health care services. This position is included in the Collective Bargaining Agreement with SEIU 1021. Pursuant to the city and state’s Fair Chance Ordinance, we will consider qualified applicants with conviction records for employment. We are a committed equal opportunity employer. People with diverse cultural backgrounds encouraged to apply. DUTIES: Provides health navigation case management to support residents in optimizing treatment and outcomes. Conducts assessments to understand residents' healthcare situations, potential barriers, and any obstacles to accessing and maintaining services. Serves as the liaison for community health programs and coordinating referrals. Assists with data entry and administrative tasks, ensuring accurate documentation. Completes all required paperwork and ensures documentation compliance with Conard House and San Francisco Department of Public Health Behavioral Health Services standards. Supports residents by helping schedule appointments, clarifying pre-appointment requirements, attending appointments, and coordinating follow-up care. Provides health education, support, and advocacy, integrating cultural values into care plans and assisting with identifying and communicating health concerns. Engages in motivational interviewing techniques to foster resident self-determination and wellness goals. Works closely with multidisciplinary teams, including medical, nursing, administrative staff, and case managers, to provide resident-centered care. Periodically evaluates the effectiveness of resources and referrals and makes appropriate modifications to ensure quality care. Acts as a key liaison to support connections between Conard House, external health providers, and community resources to maximize continuity of care. Monitors residents’ progress and documents activities with progress notes, assessments, and additional information. Reports on outcomes and evaluation indicators to Conard House leadership as necessary. Provides crisis intervention, including motivational interviewing, harm reduction, and trauma-informed care. Manages sensitive situations, following HIPAA and Conard House guidelines regarding client confidentiality, and reports any incidents to the Supervisor(s) as required. If you are passionate about making a difference in the lives of others and possess the necessary qualifications, we invite you to apply for the position of Case Manager. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth. Our organization is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Conard House is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation or national origin. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Apply by sending an email with your resume and interest to apply@conard.org.

In-person Hiring Event with Opportunities to Interview On-Site Monday, October 20th, 11:00am-3:00pm The Prince George 15 East 27th Street (between 5th and Madison Avenues) New York, NY 10016 Business attire Bring copies of your resume Be prepared to provide contact information of two references that are former supervisors * Conditional offers extended onsite subject to satisfactory completion of background and reference checks. * We're Hiring! Come join a growing organization committed to developing and sustaining supportive, affordable housing, and outreach support. Located throughout Brooklyn, the Bronx, Manhattan, and Queens, openings include: · Case Manager · Consumer Advocate, Outreach · Engineer · Housekeeper · Housing Advocate · Intake & Eligibility Specialist · Leasing Manager (LIHTC experience needed) · Office Manager · Rent Administrator · Residential Aide Visit breakingground.org/careers for more information and how to apply. Breaking Ground offers a competitive benefits package, including medical, dental, and vision coverage; 15 days' vacation; paid holidays; self-improvement stipend. Feel free to respond to this post with any questions!