🔥 Customer Service - Base pay + UNCAPPED COMMISSION🔥 (san jose downtown)

The Whatcom Dispute Resolution Center is looking to hire 1-2 of the following positions: Position Title: Family Case Manager Employment Status: .5 FTE to 1 FTE (20-40 hours/week, negotiable based on org needs at time of hiring); non-exempt, benefited, occasional evenings and weekends Benefits: Medical, Dental, Vision coverage, EAP, 401k, 13 paid holidays, paid vacation, paid sick leave, professional development opportunities, flexible schedule with opportunity for occasional remote work. Some benefits dependent on FTE. Reports to: Mediation Program Manager Starting Wage Range: $21 - $22 per hour To apply: Email cover letter, resume, and 3 references to Jaina Gemin, Search Coordinator at jaina @ whatcomdrc.org, with the subject header “FCM Application - Applicant Name”. Open until filled, with applications reviewed on a rolling basis. Who we are: The WDRC is a 501(c) 3 nonprofit, operating in the ancestral lands of the Coast Salish Peoples. With a vision for Whatcom County to be a community in which people approach conflict in creative and healthy ways, and a mission of providing and promoting constructive and collaborative approaches to conflict, we integrate the values of kindness, impartiality, empowerment, collaboration, communication, equity, diversity, sustainability, and integrity across our organization. Working Conditions: The WDRC continually strives to provide a supportive, healthy, and productive work environment. Every staff member plays an active role in contributing positively to our organizational culture. Staff serve the public through a variety of programming in public and private spaces. Given the nature of the WDRC’s mission and services, the possibility of exposure to escalated emotion and offensive language from the public exists. The WDRC expects staff to respond to these instances with diplomacy, tact, and compassion. Position Description: The Family Case Manager reports to the Mediation Program Manager and serves an integral role within the WDRC, providing direct services to families navigating separation, divorce, developing and modifying parenting plans, and other intra-family conflict. This position will work closely with other case managers and staff to effectively support family clients. The Family Case Manager will also occasionally manage other cases, such as parent-teen, commercial or community when the need arises. The Family Case Manager serves as an ambassador of the WDRC’s values and interacts regularly with clients, mediators, and fellow staff. The Family Case Manager is able to work autonomously, and contribute collaboratively, to ensure the provision of high quality services. The position includes a combination of administrative and direct service tasks. An ideal candidate will be an experienced mediator, highly skilled in listening deeply and compassionately; and will share a strong belief in the mission of the WDRC, enthusiastically embracing the opportunity to work with our team. ESSENTIAL DUTIES AND RESPONSIBILITIES Case Management Duties ● Conduct client intake process, screening for service eligibility, readiness, and risk management ● Schedule, confirm, remind, and reschedule mediations, managing both mediator and client needs ● Anticipate needs and prepare volunteers, conciliators, mediators and clients for success. ● Provide coaching services, phone conciliation services and, where agreed upon by both parties, convene mediation sessions to assist clients in reaching resolution ● In coordination with the Program Manager and Program Coordinator, ensure alignment with mediation-related details of court orders and safety-planning. ● Provide telephonic and in-person support to clients, spontaneous and by appointment ● Provide support to clients in distress, assisting them to manage heightened emotion while maintaining professional boundaries. ● Connect families with external resources as needed ● Prepare onsite or virtual mediation rooms and ensure all pre/post mediation paperwork is completed ● Provide support to mediators before, during, and after sessions ● Ensure fees for services are collected ● Open and close mediation cases, recording and filing all data and paperwork according to procedures. ● Mediate Family cases as needed ● Assist mediation team with intake and case management for other case types as needed Other responsibilities include but are not limited to: ● Foster positive working relationships with mediators and practicum students ● Actively participate in collaborative program development needs, from admin to outreach. ● Participate actively in staff and team meetings and work collaboratively with other staff to advance WDRC mission ● Other duties as assigned Required Qualifications ● Exceptional communication and interpersonal skills, including with people experiencing heightened emotions and/or mental health challenges ● High level of professionalism, warmth, and compassion when connecting with people in distress ● Ability to communicate in a trauma-informed, culturally sensitive, and non-judgmental way ● Strong listening skills and ability to process and synthesize large amounts of information often from emotionally escalated people ● Ability to hold professional boundaries and objectivity while remaining empathetic to clients' needs ● Capacity to healthily navigate & process emotionally-charged conversations & topics (e.g domestic abuse) ● Flexible and patient mindset and adaptability to frequently changing priorities ● Ability to work in a collaborative environment and also successfully work independently ● Strong organizational and time management skills and ability to adhere to deadlines ● High proficiency with various software and platforms, including Google Workspace, DocuSign, Zoom, and ability to quickly learn new software or systems ● Experience and/or education in a related field Preferred Experience and/or Training ● Previous case management experience ● Familiarity with and belief in mediation and alternative dispute resolution ● Familiarity and/or experience with local Family court system, rules, and statutes ● Experience working with families in conflict ● Basic Mediation Training (40hr) and Family Mediation Training (24hr) course completion ● Advanced training in Family Mediation and/or Parent-teen Mediation ● BA, or combination of AA and professional experience, or Paralegal degree/certification ● Multilingual or multicultural

Social Workers Field Interviewers Location Austin, TX 78665 pay rate $27.50 with driving time and lineage reimbursement Seasonal Project from October 2025 to March 2026 Must have a car and active driver's license Must be able to drive Must be able to do min of 20hours a week Must have encounter experience with Senior citizen or Adults with physical disabilities

About the position: This position is a lead entrance station kiosk (kiosk) staff support role for a non-profit organization that works in concert with California State Parks to maintain and enhance state parks in the Santa Cruz District. Friends is looking for individuals who would enjoy working with State Parks staff to ensure the smooth operation of all campground and day use facilities at our beautiful state parks and beaches. The starting pay for this full-time permanent position is $22.79/per hour and includes a comprehensive health care package and other benefits. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following: • Provide leadership and training for Visitor Service Aides (VSAs) at specified park locations; • Assist with scheduling, interviewing and hiring VSAs; • Assist with operation of park entrance stations to include familiarity with all relevant State Park and Park Unit policies/rules/regulations, answering questions from the public, advising the public on park rules and regulations; • Answer phone calls and return messages; • Understand the natural and cultural history of the park unit, and interpret that information to the public during normal visitor contacts; • Understand and use the Campground reservation system and the point of sale system; serve as first line conflict resolution for kiosk and reservation issues; • Maintain occupancy documents; • Provide breaks for VSAs and fill in when needed; • Collect fees; register campers and day users; • Perform regular campground and day use occupancy checks; • Use a computer for daily financial accounting; • Prepare and review daily accountability paperwork; reconcile any discrepancies; issue simple refunds • Maintain tidy, well-stocked kiosks, including light housekeeping tasks; • Perform regular safety inspections of the kiosks • Use a two-way radio, report emergencies to park rangers or staff, follows instructions of the on-duty State Park Peace Officer during any and all emergencies; • Log lost and found items; • Complete routine correspondence as directed; • Complete special projects that improve and streamline the visitor services experience. Projects may involve digging, moving boxes, climbing on a ladder. QUALIFICATION REQUIREMENTS: • Commitment to the mission of sustaining the legacy of our state parks and beaches; • For most locations, use of a private vehicle is required; • Must have a valid driver’s license with a good driving record and a reliable vehicle in good working condition; Mileage reimbursement provided upon submission; • Cash handling and customer service experience preferred; • Previous employment with Friends and/or State Parks preferred; • Strong written and oral communication skills; • Ability to make change for simple transactions required; • Must adhere to State Parks’ and Friends’ uniform and grooming standards. All locations require wearing an approved uniform. Uniforms and/or a uniform allowance is provided. • Must be able to work an 10-hour shift and overtime as required by supervisor/lead; • Full-time at 40 hours/week; • Must be able to work on weekends, evenings and holidays depending on operational needs; WORKING CONDITIONS: The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Variations in conditions may occur under certain circumstances. ENVIRONMENT: • Most of the time performing job duties is spent in a kiosk, office or visitor center in a park environment; • Some of the time performing job duties is spent indoors, on a computer; • Noise level in the work environment is usually moderate; • The temperature of the work environment is usually moderate. PHYSICAL DEMANDS: The job may require some or all of the following abilities: • Bend, twist, push, pull, climb, squat, crawl, reach, and kneel; • Sit, climb or balance; stand and walk; grasp with hands and fingers; and lift up to 25 lbs.; • Use hands to finger, handle or feel objects, tools, or controls. MACHINES, TOOL AND EQUIPMENT: Automobile, copier, fax, computer, tablet, receipt printer, scanner, cash register and 10-key calculator, writing instruments and telephone. TRAVEL: • This job requires regular routine travel. Equal Opportunity Employer: In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Friends of Santa Cruz State Parks (Friends) will be based on merit, qualifications, and abilities. Friends does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including breastfeeding and conditions related to breastfeeding), gender (including gender identity and gender expression), national origin, ancestry, age, mental or physical disability, medical condition, genetic characteristics and information, marital status, registered domestic partner status, military and veteran status, sexual orientation or any other characteristic protected by law. In addition, in accordance with California law, Friends does not discriminate on the basis of the following categories: possessing a California driver’s license issued to an undocumented person; a lawful change of name, Social Security Number or federal employment authorization document; or receipt of public assistance in the form of Medi-Cal coverage. We will respond to all applications under active consideration.

DIRECT CARE STAFF FOR ADULTS WITH DEVELOPMENTAL DISABILITIES Leon Advocacy and Resource Center has full-time and part-time positions available at six group homes in Tallahassee. CHP health insurance, $15K life insurance, long term disability insurance, and paid leave and holidays if full time. Must have high school diploma, 1-year related experience, reliable transportation, current auto insurance, pass pre-employment drug screen, and clear background screening. To review the job description and apply, please Click Here

Join a positive and dynamic team!!! Enriching Lives is recruiting for a Social Worker Coordinator & Direct Support Professional. To apply, please click on link below or copy into your browser. In order to be considered for an interview you must complete the online application through our Applicant Tracking System. https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=6986397EE113718471C36F1C30898C69 We encourage you to learn more about our organization by watching our video at the link below: https://vimeo.com/364419685 Social Worker Coordinator This position is working in adult foster care with adults that have intellectual and/or developmental disabilities. You will be working with these Individuals to ensure that necessary services and supports are in place for them in their family homes. Classification: Non-Exempt, Hourly Job Function/Specialty: Social Services - Foster Family & Family Home Agency Reports To: Program Administrator or Social Worker Supervisor **Please note that all Direct Service Professionals, Social Work Coordinators, and Social Work Supervisors are required to work evenings and weekends. Although your schedule may vary by day, and you may not be required to work every evening and weekend, a typical weekday schedule is from 10:00am to 6:00pm, and a typical weekend schedule is one weekend day from 9:00am to 5:00pm, with flexibility. Summary: The Social Worker (Coordinator Emphasis) oversees the services provided to Individuals by developing & implementing the Individual Service Plan, setting up services & supports, monitoring the Family Home environment & overall quality of care, supporting Providers, and ensuring all internal & external policies and regulations are met. Essential Job Functions Individuals must be able to meet all essential functions, core competencies, and requirements of the position. Reasonable accommodations may be made for individuals with disabilities to meet/perform these functions. • Upholds the mission and vision of Enriching Lives and works with Individuals to assist them in achieving a well-rounded life that they deem satisfying. • Coordinates the development & implementation of the Individual Service Plan with the Planning Team based on the Quality of Life Outcomes (Choice, Relationships, Lifestyle, Health & Well Being, Rights, and Satisfaction) and in accordance with internal & external regulations and policies. • Ensures provision of all medical, health, and ancillary services to Individuals in accordance with the Individual Service Plan and additional needs that arise. • Arranges and/or ensures opportunities for relationship development and community activities based on Individual preference. • Creates and maintains relevant documentation including the Individual Service Plan, Quarterly Reports, Progress Notes, Medical/Health Records, Incident Reporting, Provider Contracts/Documentation, and additional relevant documentation in accordance with all internal and external policies and regulations. • Monitors and supports the Family Home Providers during home visits, meetings, and as needed in regards to provision of services to Individuals and the implementation of Individual Service Plans. Notifies management immediately of any material changes affecting the status of Individuals or Family Homes. • Provides crisis management support and rotating on call coverage to Individuals & Providers. • Provides excellent customer service and response timeliness to stakeholders such as Individuals, families, Regional Center, and Family Home Providers. • Develops and maintains working relationships with all Individuals, families, funding sources and regulatory agencies, as appropriate, and monitors their satisfaction with services. • Liaises with consultants such as behaviorists, nurses, therapists, psychologists, and other specialists to ensure service needs of Individuals are met. • Participates in or conducts training as required. • Assist Individuals with transportation and moving as needed. • Functions as a Social Worker (Certification Specialist Emphasis) as required during development and transition stages. • Performs other duties as assigned. May work on special assignments in addition to normal job functions. Requirements: Education and/or Experience Related Master’s Degree preferred or Bachelor's Degree plus one to two years related experience preferred; and/or equivalent combination of education and experience. Experience working with individuals with developmental disabilities. Excellent computer skills and familiarity with Microsoft Office programs. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Vision Close vision (clear vision at 20 inches or less), Distance vision (clear vision at 20 feet or more), Color vision (ability to identify and distinguish colors, Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), Depth perception (three-dimensional vision, ability to judge distances and spatial relationships), Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) Certificates, Licenses, Registrations Valid driver’s license & insurance, driving record must meet state regulations & company policy. First Aid & CPR certification (may completed after hire). Other Requirements Safe & reliable vehicle. Ability to travel as required. Must meet all federal, state, and internal employment requirements including, but not limited to: Background checks and Physical/TB screening. Website: www.enrichinglives.net

Join a positive and dynamic team!!! Enriching Lives is recruiting for a Social Worker Coordinator & Direct Support Professional. To apply, please click on link below or copy into your browser. In order to be considered for an interview you must complete the online application through our Applicant Tracking System. https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=6986397EE113718471C36F1C30898C69 We encourage you to learn more about our organization by watching our video at the link below: https://vimeo.com/364419685 Social Worker Coordinator This position is working in adult foster care with adults that have intellectual and/or developmental disabilities. You will be working with these Individuals to ensure that necessary services and supports are in place for them in their family homes. Classification: Non-Exempt, Hourly Job Function/Specialty: Social Services - Foster Family & Family Home Agency Reports To: Program Administrator or Social Worker Supervisor **Please note that all Direct Service Professionals, Social Work Coordinators, and Social Work Supervisors are required to work evenings and weekends. Although your schedule may vary by day, and you may not be required to work every evening and weekend, a typical weekday schedule is from 10:00am to 6:00pm, and a typical weekend schedule is one weekend day from 9:00am to 5:00pm, with flexibility. Summary: The Social Worker (Coordinator Emphasis) oversees the services provided to Individuals by developing & implementing the Individual Service Plan, setting up services & supports, monitoring the Family Home environment & overall quality of care, supporting Providers, and ensuring all internal & external policies and regulations are met. Essential Job Functions Individuals must be able to meet all essential functions, core competencies, and requirements of the position. Reasonable accommodations may be made for individuals with disabilities to meet/perform these functions. • Upholds the mission and vision of Enriching Lives and works with Individuals to assist them in achieving a well-rounded life that they deem satisfying. • Coordinates the development & implementation of the Individual Service Plan with the Planning Team based on the Quality of Life Outcomes (Choice, Relationships, Lifestyle, Health & Well Being, Rights, and Satisfaction) and in accordance with internal & external regulations and policies. • Ensures provision of all medical, health, and ancillary services to Individuals in accordance with the Individual Service Plan and additional needs that arise. • Arranges and/or ensures opportunities for relationship development and community activities based on Individual preference. • Creates and maintains relevant documentation including the Individual Service Plan, Quarterly Reports, Progress Notes, Medical/Health Records, Incident Reporting, Provider Contracts/Documentation, and additional relevant documentation in accordance with all internal and external policies and regulations. • Monitors and supports the Family Home Providers during home visits, meetings, and as needed in regards to provision of services to Individuals and the implementation of Individual Service Plans. Notifies management immediately of any material changes affecting the status of Individuals or Family Homes. • Provides crisis management support and rotating on call coverage to Individuals & Providers. • Provides excellent customer service and response timeliness to stakeholders such as Individuals, families, Regional Center, and Family Home Providers. • Develops and maintains working relationships with all Individuals, families, funding sources and regulatory agencies, as appropriate, and monitors their satisfaction with services. • Liaises with consultants such as behaviorists, nurses, therapists, psychologists, and other specialists to ensure service needs of Individuals are met. • Participates in or conducts training as required. • Assist Individuals with transportation and moving as needed. • Functions as a Social Worker (Certification Specialist Emphasis) as required during development and transition stages. • Performs other duties as assigned. May work on special assignments in addition to normal job functions. Requirements: Education and/or Experience Related Master’s Degree preferred or Bachelor's Degree plus one to two years related experience preferred; and/or equivalent combination of education and experience. Experience working with individuals with developmental disabilities. Excellent computer skills and familiarity with Microsoft Office programs. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Vision Close vision (clear vision at 20 inches or less), Distance vision (clear vision at 20 feet or more), Color vision (ability to identify and distinguish colors, Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), Depth perception (three-dimensional vision, ability to judge distances and spatial relationships), Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) Certificates, Licenses, Registrations Valid driver’s license & insurance, driving record must meet state regulations & company policy. First Aid & CPR certification (may completed after hire). Other Requirements Safe & reliable vehicle. Ability to travel as required. Must meet all federal, state, and internal employment requirements including, but not limited to: Background checks and Physical/TB screening. Website: www.enrichinglives.net