Office Manager

Medical Office Receptionist position * Job Description: Medical office administrative support staff duties include but are not limited to: answering phones, scheduling appointments, setting up patient accounts in our online scheduling and billing systems, verifying patient insurance benefits, collecting copayments and balances, rooming patients, cleaning rooms between patients, basic cleaning and laundry, restocking rooms and display, creating patient visits for insurance billing and basic inventory tracking and order fulfillment. This is a more active postion than most reception jobs with opportunity for frequent standing and walking. * About us: We are a medical clinic in Hillsboro which mostly focuses on Acupuncture services but we also offer massage and aesthetics. We recently opened a second location in the Tanasbourne area so we are hiring for both locations. We highly recommend looking at our website before applying so you can get a feel for our clinic. The owners, Amber and Patrick, are extremely accessible and very open to feedback on how to make things work better for everyone. We don’t believe in micro-managing and need people on our team that are passionate about helping to build and serve our community and our clinic. Our clinic is mostly insurance based with lots of referrals from the community. We pride ourselves on being one of the best in Hillsboro and we are honored to be so well received in the community. * Ideal candidate: Our ideal candidate is someone who wants to grow with us! We are currently hiring for one part time position with potential to move to full time. The person in this position will work closely with our office manager and will always have someone available for support and guidance when needed. As the needs working within the medical field are always changing we are looking for someone who is adaptive, creative and efficient. Someone who will not always need to be told what to do but will find things that need attention and will take initiative. This position is the face of the clinic so the person in this position needs to be professional and caring, but also uphold our policies. In order to best serve our community needs we are hoping for a fluent Spanish speaker. * Skills Required: ~ the ability to speak, read and write English fluently ~Bilingual/Multilingual with ability to speak, read and write Spanish fluently is preferred ~ the ability to navigate basic computer programs including Google Suite and Health Record Systems ~clear and compassionate communication ~the ability to work in a fast paced environment ~multitasking: rooming patients, answering phone calls, scheduling patients, laundry ~Saturday and some afternoon availability needed (until 7pm) * Education: Required: high school diploma or equivalent * Job Type: Part time or Full time. Some Saturdays and some afternoon availability needed, rest of schedule is fairly flexible. Pay: $17-20 per hour depending on experience. Benefits: Medical (FT), paid time off (FT), paid sick time, free acupuncture, massage and chiropractic, discounted supplements Supportive and comfortable work environment. To apply: Please e-mail with your resume and a short paragraph about why you would be a good fit for our clinic. Please include whether or not you have any personal experience with acupuncture (it's not required that you do). If this post is up, the position is still available.

At Rely Health, we leverage a comprehensive suite of technology tools to ensure every patient receives personalized support throughout their healthcare journey. Our patient care navigators utilize advanced AI-driven solutions, multi-channel communication platforms, and real-time data analytics to provide high-quality, cost-effective, and accessible care to diverse communities across the United States. By combining human empathy with cutting-edge technology, Rely Health ensures comprehensive, efficient, and accessible care navigation for all patients, regardless of their location or circumstances. Our solution not only reduces worry and frustration for patients and their families but also improves overall health outcomes and reduces the total cost of care. About the Role: The Regional Program Manager drives operational excellence and strategic navigation performance across multiple customized client navigation programs, including back office/virtual and in person navigation services. This role combines strategic leadership with hands-on operational execution to ensure successful delivery of client-specific metrics while developing high-performing teams. Working closely with Shift Supervisors/Leads, and frontline staff, this position champions technology adoption, data-driven decision making, and innovative solution development to optimize service delivery and program outcomes while actively contributing to product development. Key Responsibilities Strategic Program Execution Drive strategic program execution across multiple client contracts, ensuring alignment with unique metrics and contractual requirements. Develop and implement standardized yet customizable approaches to program delivery while maintaining client-specific objectives. Cross-Functional Collaboration: Partner with teams such as Account Management, Product, and Analytics, to align priorities, define deliverables, and ensure seamless integration of operational pilots, programs, and processes. Create and maintain frameworks for measuring, analyzing, and reporting program success across varying client metrics. Proactively identify and implement operational process improvements to enhance program efficiency and effectiveness. Balance resolution of issues with appropriate escalation protocols, ensuring problems are solved at the right organizational level. Operational Leadership Manage and prioritize operations resources across back office and in person programs based on volume, complexity, and client needs, ensuring optimal staffing models for each service delivery type. Develop and manage staffing plans to meet business objectives. Monitor and ensure compliance with program Service Level Agreements (SLAs), regulatory requirements, and organizational standards. Lead real-time service recovery efforts, implementing coaching and process improvement plans to address client and patient concerns. Establish and enforce protocols for any operational changes or new workflows. Create structured communication channels ensuring collaboration with onsite navigation teams and care back office teams. Manage the ongoing development and refinement of the care advocate and operations staffing system. Innovation and Technology Guide teams through program changes and technology implementations. Participate in product development discussions, representing operational perspectives and requirements. Collaborate with product content developers to ensure tool effectiveness and user experience optimization. Guide navigation teams in proper utilization of product feedback channels and feature request protocols. Identify and prioritize automation opportunities based on operational impact and feasibility. Lead implementation and adoption of new features, translating technical capabilities into operational value Requirements Minimum Required Qualifications: Bachelor's degree in Healthcare Administration, Business Administration, or related field 4+ years progressive experience in operations management, preferably in healthcare or related industries 3+ years of demonstrated experience in people management and team leadership Demonstrated success in managing complex client relationships Strong analytical skills with the ability to interpret complex data and make data-driven decisions Experience in customer facing roles Experience with healthcare technology platforms and product development cycles, including: Electronic Health Record (EHR) systems (Epic, Cerner, Meditech, etc.) Care management or patient navigation platforms Proven track record of driving operational improvements   Preferred Qualifications: Experience in startup or high-growth environments Understanding and experience of healthcare operations and systems is highly preferred. Experience building programs from ground up Background in direct patient care, community health, or care coordination Strong background in healthcare technology implementation and product development Experience managing a call center setting Competencies (Knowledge/Skills/Abilities): Excellent communication skills, both written and verbal, with the ability to effectively interact with all levels of the organization and external stakeholders Proficiency in project management methodologies and tools Demonstrated ability to translate operational needs into technical requirements Track record of driving technology adoption and user engagement Knowledge of healthcare regulations and compliance requirements Track record of successful change management Ability to drive strategy and operational planning Ability to drive initiatives based on data-driven decision making Ability to adapt to a changing environment Ability to manage multiple priorities in a fast paced environment Competent use of Google Suite, Microsoft Suite, MacOS   Licensure/Certification None Working/Environmental Conditions On-site work environment 3 days a week with ability to travel up to 20% May require flexible hours to support multiple program needs Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Benefits 401(k) Dental insurance Health insurance Vision insurance Technology reimbursement Paid time off (Vacation, Sick, Holiday) Paid Parental leave Professional development Target Start Date: September 2025 Location: Burr Ridge, IL FLSA Status: Exempt Job Status: Full Time Work Schedule: Monday - Friday with occasional evenings and/or weekends Vehicle Required: No Amount of Travel Required: 20% Reports To: Head of Operations Salary Range: 90,000 to 110,000 DOE

The Community Manager is responsible for to overseeing and managing the daily operations, tasks and interactions within their assigned property. This position will also act as a liaison between the company and the community of residents by addressing resident issues and helping meet the needs of their community.  Job Duties for this role include: Collect rent payments and prepare payments for deposits  Processes and issues lease documentation for new residents. Provides park rules, and other community literature to new residents. Issues notices including, but not limited to Late Notices, Balance Notices or other legally required notices. Prepare court documents, agent for court, file eviction papers and oversee eviction proceedings for delinquent accounts.  Enforce rules, issue violations, and ensure violations are remedied in a timely manner. Complete and upload all prospect cards and information into rent software Follow up with prospective clients via phone and email.  Process tenant applications and enter prospect information into tracking system. Run background checks on new residents.  Show prospective residents’ homes available for sale. Address resident issues, record resident comments and seek to settle all non-monetary issues. Keep Manager apprised of appropriate resident relations information. Provide feedback and recommend improvements to assigned community. Act as the onsite contact for most 3rd party contractors, and applicants Oversee maintenance function and ensure the park is adequately maintained by ensuring all park infrastructure, common area, and homes are well maintained. Performs other related duties as assigned. Required Knowledge, Skills, Abilities  Proficiency in Microsoft Office Suite  Ability to learn and be proficient with operations system.   Proficiency in using computer software Excellent organizational skills and attention to detail Excellent written and verbal communication skills Familiarity of Fair Housing laws in assigned state and county Excellent customer service and interpersonal skills Self Motivated Comfortable being hands on and being on your feet Physical Job Requirements  Mobility to constantly alternate between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. 25% or more of the time will be spent walking around assigned properties daily. If you are organized, reliable, and have a will to succeed, we would love to meet you!  PI278338346 Apply

At Rely Health, we leverage a comprehensive suite of technology tools to ensure every patient receives personalized support throughout their healthcare journey. Our patient care navigators utilize advanced AI-driven solutions, multi-channel communication platforms, and real-time data analytics to provide high-quality, cost-effective, and accessible care to diverse communities across the United States. By combining human empathy with cutting-edge technology, Rely Health ensures comprehensive, efficient, and accessible care navigation for all patients, regardless of their location or circumstances. Our solution not only reduces worry and frustration for patients and their families but also improves overall health outcomes and reduces the total cost of care. About the Role: The Regional Program Manager drives operational excellence and strategic navigation performance across multiple customized client navigation programs, including back office/virtual and in person navigation services. This role combines strategic leadership with hands-on operational execution to ensure successful delivery of client-specific metrics while developing high-performing teams. Working closely with Shift Supervisors/Leads, and frontline staff, this position champions technology adoption, data-driven decision making, and innovative solution development to optimize service delivery and program outcomes while actively contributing to product development. Key Responsibilities Strategic Program Execution Drive strategic program execution across multiple client contracts, ensuring alignment with unique metrics and contractual requirements. Develop and implement standardized yet customizable approaches to program delivery while maintaining client-specific objectives. Cross-Functional Collaboration: Partner with teams such as Account Management, Product, and Analytics, to align priorities, define deliverables, and ensure seamless integration of operational pilots, programs, and processes. Create and maintain frameworks for measuring, analyzing, and reporting program success across varying client metrics. Proactively identify and implement operational process improvements to enhance program efficiency and effectiveness. Balance resolution of issues with appropriate escalation protocols, ensuring problems are solved at the right organizational level. Operational Leadership Manage and prioritize operations resources across back office and in person programs based on volume, complexity, and client needs, ensuring optimal staffing models for each service delivery type. Develop and manage staffing plans to meet business objectives. Monitor and ensure compliance with program Service Level Agreements (SLAs), regulatory requirements, and organizational standards. Lead real-time service recovery efforts, implementing coaching and process improvement plans to address client and patient concerns. Establish and enforce protocols for any operational changes or new workflows. Create structured communication channels ensuring collaboration with onsite navigation teams and care back office teams. Manage the ongoing development and refinement of the care advocate and operations staffing system. Innovation and Technology Guide teams through program changes and technology implementations. Participate in product development discussions, representing operational perspectives and requirements. Collaborate with product content developers to ensure tool effectiveness and user experience optimization. Guide navigation teams in proper utilization of product feedback channels and feature request protocols. Identify and prioritize automation opportunities based on operational impact and feasibility. Lead implementation and adoption of new features, translating technical capabilities into operational value Requirements Minimum Required Qualifications: Bachelor's degree in Healthcare Administration, Business Administration, or related field 4+ years progressive experience in operations management, preferably in healthcare or related industries 3+ years of demonstrated experience in people management and team leadership Demonstrated success in managing complex client relationships Strong analytical skills with the ability to interpret complex data and make data-driven decisions Experience in customer facing roles Experience with healthcare technology platforms and product development cycles, including: Electronic Health Record (EHR) systems (Epic, Cerner, Meditech, etc.) Care management or patient navigation platforms Proven track record of driving operational improvements   Preferred Qualifications: Experience in startup or high-growth environments Understanding and experience of healthcare operations and systems is highly preferred. Experience building programs from ground up Background in direct patient care, community health, or care coordination Strong background in healthcare technology implementation and product development Experience managing a call center setting Competencies (Knowledge/Skills/Abilities): Excellent communication skills, both written and verbal, with the ability to effectively interact with all levels of the organization and external stakeholders Proficiency in project management methodologies and tools Demonstrated ability to translate operational needs into technical requirements Track record of driving technology adoption and user engagement Knowledge of healthcare regulations and compliance requirements Track record of successful change management Ability to drive strategy and operational planning Ability to drive initiatives based on data-driven decision making Ability to adapt to a changing environment Ability to manage multiple priorities in a fast paced environment Competent use of Google Suite, Microsoft Suite, MacOS   Licensure/Certification None Working/Environmental Conditions On-site work environment 3 days a week with ability to travel up to 20% May require flexible hours to support multiple program needs Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Benefits 401(k) Dental insurance Health insurance Vision insurance Technology reimbursement Paid time off (Vacation, Sick, Holiday) Paid Parental leave Professional development Target Start Date: September 2025 Location: San Francisco, CA FLSA Status: Exempt Job Status: Full Time Work Schedule: Monday - Friday with occasional evenings and/or weekends Vehicle Required: No Amount of Travel Required: 20% Reports To: Head of Operations Salary Range: 90,000 to 110,000 DOE

Full-time - FLEX / In-office / Monday - Friday / 6:30 a.m. - 1:30 p.m. Remote work may be an option after fully proven in the position. Service company located at 61st Ave / Grand has an opening for a Customer Service/Admin. Previous Office Manager Experience preferred. Minimum 3 years office experience required. This is a non-smoking office. We are looking for a highly motivated, positive individual that possesses strong phone and customer service skills. The job requires learning quickly and attention to detail. Duties include, but not limited to: answering phones, assisting customers, typing, faxing, e-mail marketing, equipment inventory, routing and dispatch, 'soft collections' and assisting with other projects as assigned. We are looking to fill a long-term position with an individual who takes pride in their work and an active role in learning everything about the company; Wearing many hats is often required. Candidate must make an effort to stay busy during slower periods and must focus on customer retention and acquisition. Our work environment is casual and relaxed, though professional appearance and presentation is of utmost importance Job requirements: Proficient in Excel, Word and Outlook, and Database experience Great English, grammar, spelling, and writing skills Must be willing to work as part of a team, and work well unsupervised Must be reliable, punctual, honest, have a great attitude Comfortable with routine/repetitive work Work well with customers, clients, and our field operators Self-Starter, Takes initiative Detail Oriented How to Apply: Please respond with a cover letter and resume detailing your previous experiences that demonstrate your ability to meet these requirements, or ability to grow into this job.

Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence.  You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working together to create a company that supports our shared values and individual goals. Our values are centered around Respect, Engagement, Customer Service, Integrity, Teamwork, and Excellence in everything we do for our employees, clients, partners, and communities. We believe success is best when we listen and lead with empathy, model high standards of ethics to provide a rewarding candidate experience, work hard, have fun, and appreciate the strengths we all bring to the team, and empower our employees to create innovative and trusted results. We are looking for a dynamic Administrative Services Specialist to join our team. The Administrative Services Specialist will provide administrative services support within the Office of the Under Secretary of Defense for Policy (OUSD(P)). This role requires exceptional organizational, communication, and problem-solving skills, with the ability to operate effectively in a high-tempo, dynamic environment. The Administrative Services Manager will oversee correspondence and workflow processes, manage records compliance, coordinate security and access procedures, and support operational requirements in alignment with organizational priorities and DoD protocols. This position is based onsite daily at one of several high-profile offices across the National Capital Region. This position is contingent on a government award. Responsibilities Manage correspondence and workflow processes, tracking and routing incoming/outgoing documents using Correspondence and Task Management System (CATMS), Task Management Tool (TMT), or Enterprise Task Management Software Solution (ETMS2) Coordinate meeting and event logistics, including scheduling, visitor coordination, security access, and preparation of materials Arrange domestic and international travel in compliance with DoD regulations, including Defense Travel System (DTS) processing, APACS submissions, and Foreign Clearance Guide adherence Facilitate and oversee security-related processes, including building access, information system access, and Common Access Card (CAC) requests Prepare and edit correspondence, reports, briefings, and presentations using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and maintain collaboration tools such as SharePoint Serve as liaison between leadership, staff, and external stakeholders to ensure efficient and effective operations Other duties as assigned Requirements Active DoD Top Secret (TS) clearance with SCI eligibility at the time of application is required Bachelor’s degree and 7 years of general experience, including 4 years providing Administrative Support to senior executives within the DoD, military, or federal leadership Associate’s degree may substitute with 9 years general experience (4 years in Administrative Support as above) High School diploma may substitute with 11 years of general experience (5 years in Administrative Support as above) Government or Military (e.g., administrative support, correspondence/workflow management, scheduling, travel, records management) Demonstrated expertise with correspondence/task management systems such as CATMS, TMT, or ETMS2 Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and SharePoint Excellent organizational, communication, and interpersonal skills with the ability to work under pressure and manage shifting priorities CATHEXIS offers competitive compensation packages to all eligible employees. Our goal is to provide a compensation package that reflects the value you bring to our team, is competitive with market rates, and promotes your financial security and personal well-being. The annual salary range for this role is $105,000 to $115,000. Please note that the salary information provided is a general guideline. CATHEXIS considers various factors in its final offer, including location, qualifications, experience, and skills.  Benefits Performance Bonuses Medical Insurance Dental Insurance Vision Insurance 401(k) Plan (Traditional and ROTH) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off 11 Federal Holidays Parental Leave Commuter Benefits Short Term & Long Term Disability Training & Development Wellness Program Community Outreach Initiatives CATHEXIS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the RecruitingTeam@cathexiscorp.com.