Office help / administrative / customer service (Ashland)

Bookkeeper Looking for an individual to be a part of a team to run the accounting in a small landscape construction company. Computer Skills: Familiar with QuickBooks Desktop – including: Creating invoices, billing, and payroll functions. Recording of Invoices from Vendors in Bills and Payables through Bill Pay. Use Reconciliation for Credit Cards. Enter payroll hours, run payroll, payment of Federal Taxes. Ability to run Reports as necessary, adjust templates, create new clients, and new staff accounts. Excel: Familiar with Excel – use Excel to create reports as necessary – imported from QB. Create/Use Templates in Excel Spreadsheets Some experience with Formulas (basic math necessary – addition, subtraction, multiplication, division, percentages, figuring of square foot) Typing – minimum 50 wpm and 10 key. Duties include: Complete payroll on a bi-weekly schedule, Enter accounts payable and create payments to vendors Setup new client accounts, create billings for clients and record payments - accounts receivable. Reconcile of Credit Cards. Create bank deposits. Maintenance Billing – creates billing for maintenance clients once per month. Construction Billing – accurately keeps track of client billing and items “extras” that need to be billed. Create Billing – Communicate with Clients or Construction Partner to make sure billings are received in a timely manner. Experience with Payroll Quarterlies a plus. Ability to troubleshoot problems. Full-time position – 40 hours per week

The Paralegal/Claim Analyst plays a vital role in helping clients recover unclaimed property by managing and analyzing claims from start to finish. This position requires strong analytical and critical thinking skills, attention to detail, and the ability to assess, track, and improve claim outcomes. The Claim Analyst ensures each case is processed accurately, efficiently, and in compliance with regulatory requirements.    Key Responsibilities:  Provide end-to-end case management for all claimants, including initial intake, needs assessment, progress tracking, and case closure.  Review and accurately input all claimant and case data into the CRM system.  Analyze cases to determine eligibility and plan the best approach for recovering assets on behalf of claimants.  Prepare and submit complete and valid documents to state agencies on behalf of clients.  Communicate with claimants through phone, email, or other channels to provide updates and request needed information.  Monitor all active cases, evaluate progress, and identify roadblocks or missing elements to move the claim forward.  Generate weekly or monthly reports summarizing claim activity, performance metrics, and progress for the Return Assets Division.  Maintain detailed records and case notes to ensure accurate tracking of all claimant interactions and case developments.  Identify opportunities to improve claim processing procedures and contribute to the development of internal workflows, documentation, and best practices.  Conduct trend analysis and contribute to the strategic improvement of claim outcomes and departmental performance.  Stay informed on relevant industry practices, regulatory updates, and professional development opportunities.  Support the team and organization by taking ownership of tasks and suggesting solutions that improve efficiency and service quality.  Assist with additional duties and projects as assigned.      Requirements Qualifications:  Strong critical thinking, problem-solving, and organizational skills  Ability to analyze data and make informed decisions  Excellent verbal and written communication  Detail-oriented with a strong commitment to accuracy  Proficiency with CRM systems and Microsoft Office Suite  Experience in claim processing, legal documentation, or financial services preferred  Benefits This is a temp-to-hire position. 20-30 hours a week at a range of $20-30 per hour, depending on experience.

Dusty Strings Company seeks a skilled teammate to join our Office Team. For over 45 years, Dusty Strings has been designing and building harps and hammered dulcimers in Seattle. We have become highly respected in the world-wide music community for excellent craftspersonship, mesmerizing sound, and caring customer service. Benefits include vacation, sick leave, health & dental insurance, and a positive and collaborative work environment. Responsibilities include - Maintaining all regular accounting functions, including A/P, A/R, P/R, benefits administration, account reconciliations, filing city & state tax reports, managing deadlines and general reporting - Taking customer orders and providing customer service over the phone and by email - Other assorted tasks (as a small company, we all wear many hats!) Requirements - Organized and accurate with numbers - Proficiency with Microsoft Excel, LibreOffice Calc, Google Sheets, or equivalent - Familiarity with Quickbooks Desktop or other accounting software Helpful traits - Inquisitive problem solver - Excellent verbal and written communication skills - Strong initiative and self-management skills - Ability to provide helpful and courteous customer service to co-workers and customers - Knowledge of and interest for music and musical instruments My name is Ray Mooers and I’m the co-owner and founder of Dusty Strings Company, which started with a fascination for the hammered dulcimer in 1979. From our real grass-roots beginnings, we have had the opportunity to grow Dusty Strings into an internationally-respected brand of hammered dulcimers and harps, as well as a widely known and appreciated regional music store and music school in Fremont. The only way this could have happened is with the help of many dedicated individuals who have shared our vision of providing quality instruments and service that enhance the lives of our customers through music. These are the employees of Dusty Strings. With 45 years of high-quality musical instrument manufacturing and retailing right here in the heart of Seattle, we must be doing something right. Come join our team of artisans who take pride in accomplishing high-quality work every day! Apply here: https://dustystrings.bamboohr.com/careers/24?source=aWQ9MjQ%3D No phone calls and no in-person visits, please. Dusty Strings is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, caste, or any other status protected by law.

Join our dynamic dental practice as a Dental Front Desk professional, where you'll be the friendly face that greets our patients and ensures their experience is exceptional from the moment they walk in. Your organizational skills and customer service expertise will play a critical role in keeping our front desk operations running smoothly. MUST SPEAK CHINESE. We will train the right person. Responsibilities: Greet and check-in patients with a positive attitude Manage appointment scheduling and answer phone calls Handle insurance verification and payment processing Maintain accurate patient records and manage office communications Work closely with the dental team to coordinate patient flow #IND Requirements MUST SPEAK CHINESE Previous experience as a Dental Front Desk is preferred but not required Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Attention to detail and a commitment to providing quality patient care. Benefits Job Type: Full-time Pay: $22 - $30 per hour based on experience Benefits: 401(k) matching Dental insurance Health insurance Paid time off

Auburn CPA firm is seeking a positive, energetic, and highly organized Receptionist/Office Assistant to serve as the welcoming face for our busy, fast-paced office. While most of our team works remotely, you will be the anchor of our physical office, responsible for ensuring operations run smoothly, professionally, and efficiently from the ground. You’ll be the first point of contact for in-person visitors and phone calls, greeting clients in a friendly, business-like manner and representing the firm with warmth and professionalism. The ideal candidate will be self-motivated and detail-oriented, with excellent interpersonal skills and the ability to manage a multi-line phone system (3–4 lines), handle sensitive information with care, and juggle multiple tasks with poise. Proficiency in Microsoft Office Suite, Adobe, and online tools (including social media platforms and client portals) is essential. This role also includes general office duties, maintaining a clean and welcoming client area and conference room, and providing administrative support to remote staff. Punctuality is key, as this person will open the office at 9:00 AM on weekdays. After the initial training period, the position includes the flexibility to work remotely on Thursdays. Typical duties in our paperless office will include: • Answering phones • Greeting clients and logging in their projects • Scheduling appointments • Ordering and keeping office supplies inventory up to date • Downloading and sorting electronic documents from Client Portals • Scanning and organizing documents electronically • Compiling tax returns and accounting projects • Preparing and scanning daily bank deposit • Dropping off and picking up mail daily at Auburn Post Office • Running credit card payments online, processing customer receipts • Setting up networking and business development events • Organizing annual open house celebration • Maintaining monthly blogs and bi-monthly e-newsletter • General office support as needed Typical hours are 9:00am – 5:00pm, M-F, but will include a few Saturdays and some evening hours between March 1st – April 15th for the tax season rush. We offer medical, dental and vision benefits, a 401k plan and competitive compensation. We are a close-knit team with an atmosphere that is fun, creative, and loaded with caffeine! Pay range: $23-$27 DOE Only those candidates whose experience best meets our requirements will be contacted.

The primary responsibility of the Project Coordinator 1 position is to provide a high level of coordination support in a wide variety of areas, partnering with construction project management staff. This role will act as a support to the Project Manager and Assistant Project Manager to ensure accurate and efficient project documentation tracking. The Project Coordinator 1 role will also be responsible for maintaining and controlling the billing process and schedules per contract requirements. Duties and Responsibilities include the following: 1. Assist with project start-ups and close-outs. 2. Provides front desk relief and/or additional administrative support to others to help meet business and staffing needs. 3. Prepares routine correspondence (letters, memos, meeting notes and proposals). 4. Bid Tracking Log - Creating Bid Numbers and Maintaining. 5. Subcontract Checklist. 6. Certificate of Insurance Requirements, Bonds, Billing Requirements. 7. Contractual Requirements (Certified Payroll, OCIP/CCIP, Affidavits). 8. Assist team with requests for project documentation. 9. Create submittal packages from information provided by the Project Manager or Assistant Project Manager. 10. Monthly Lump Sum billings and T & M billings for subcontracts valued $100k-$5M (Including Pay Apps, SOV, Lien Waivers, Certified Payroll). 11. Logging/Tracking but not limited to, insurance, bonding, permits, submittals, RFI's, change orders correspondence, drawings. 12. Provide copies or scans of drawings. 13. Assist with RFI’s. 14. Assist with creating tiered subcontracts, managing compliance, and assisting with change management. 15. Process electrical permits and process plan reviews with supporting documentation. 16. Review specification or client documentation (hard/soft copies) for O&M, O&M warranty vendor requests, create O&M package from information provided by Project Manager or Assistant Project Manager, and coordinate record drawings to submit. 17. Other duties as assigned. Requirements Two or more years of lead administrative experience in electrical construction industry. Will consider candidates with additional years of related administrative  construction experience, in lieu of electrical construction experience. High level of customer service to internal and external customers A high degree of accuracy and attention to detail Experience with Viewpoint Construction Software preferred Must be able to work independently Excellent communications skills (written and verbal) Proficiency at the intermediate or higher level in MS Word and Excel Ability to prioritize and organize workload Handle multiple tasks to successful and on-time completion Benefits Salary range for this position is $55,000-$65,000 annually.  Opportunity for a discretionary year-end bonus. 401k with a 40% employer match (up to federal limit.) Please find more information on our compensation package here. https://ecpowerslife.com/wp-content/uploads/2023/09/EC-Benefit-Summary-Applicants.pdf In addition to significant career growth opportunities, full-time employees enjoy a competitive pay rate, paid holidays and PTO; Medical, Dental, Vision, Life Insurance, Disability Insurance, Flexible Spending Accounts, 401k plan and Employee Assistance Program.