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$25-30/hour
1931 Arbor Ave, Belmont, CA 94002, USA
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SharePay: $25.00 - $30.00 per hour Job description: Job Overview We are seeking a dedicated and organized Office Manager with initiative and drive to oversee the daily operations of our office. The ideal candidate will possess excellent customer service skills, strong administrative skills and demonstrate expertise in office management, budgeting, purchasing and cost tracking. This role is pivotal to ensure that that our fast paced office runs smoothly and efficiently whilst providing excellent customer/client support and also in working closely with your team to enable targets and goals to be achieved and exceeded. Responsibilities: Client Interaction: Handle client queries via email, phone and in person. Provide excellent customer service to address client needs and concerns. Communicate Project start dates to clients and during project provide status updates and payment requirements updates. Trouble shoot in conjunction with the team to ensure any customer issues are resolved effectively. Materials and Product Management: Order materials and products required for kitchen remodeling projects as per sold contracts provided by Sales team and according to scheduled start dates, through Vendor Portals wherever possible. Coordinate with Vendors and Suppliers to ensure timely delivery by tracking status of all ordered items in real time. Maintain an organized inventory of materials ordered, delivered etc. in real time. Payment Processing: Process payments for materials, products, and services by setting up payment system per vendor using Portals, Amex, CC and Checks. Keep accurate records of financial transactions using Quickbooks and Jobtread or equivalent technology. Create and communicate weekly reports to GM. Cost Tracking: Monitor project expenses and track costs using Quickbooks and Jobtread or equivalent technology. Collaborate with the GM to manage budgets effectively. Track Sales contract totals for each sales person in weekly, monthly, quarterly and yearly reports and communicate same to GM. Record total amounts collected each week from sold contracts and communicate same to GM. Track vendor payments against contract sold. Liaison and Coordination: Liaise with the Install Manager to schedule installations and ensure smooth project execution. Coordinate with the sales team to align project timelines and client expectations. Facilitate communication between different departments. Collect time cards and expenses sheets and communicate to GM for Payroll processing. Track and communicate employee time off to GM and Install Manager. Scheduling: In conjunction with Install Manager create and maintain project start dates. Ensure timely completion of tasks and project milestones. Manage daily office operations, including scheduling and coordinating meetings. Oversee payroll processing and maintain accurate employee records. Develop and manage budgets, ensuring adherence to financial guidelines. Maintain organized filing systems for documents and records. Implement office policies and procedures to enhance productivity. Provide support in managing schedules, ensuring optimal use of time for all team members. Experience Proven experience in an office management or administrative role is required. Strong skills in budgeting, payroll processing, and file management are essential. Experience in QuickBooks is required. Familiarity with JobTread or similar programme will be considered a plus. Excellent organizational skills with the ability to prioritize tasks effectively. Strong communication skills, both verbal and written, are necessary for this role. Excellent customer service skills are a must for this role. You must be able to communicate effectively with our clients in person and also by phone and email. If you are a very proactive individual with a passion for job satisfaction, office management and team support, as well as superior people skills we want you to apply for this exciting opportunity to join and become an integral part of our great team!!!!!! So Apply Today!!!! Job Type: Full-time Benefits: Health insurance Ability to Commute: Belmont, CA 94002 (Preferred) Ability to Relocate: Belmont, CA 94002: Relocate before starting work (Preferred) Work Location: In person
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Downers Grove, IL, USA