Office help / administrative / customer service (Ashland)

Full Time Shift Available M-F 1PM to 9PM Sat and Sun Shifts 5AM 5PM shifts Other shifts may become available part time weekends and week days Applicants must be able to perform office duties, logging calls. Printing forms and using office equipment is a must. Knowledge of Winthrop and surrounding towns is a must for dispatching. Must have a friendly confident phone voice when answering phones. The ideal candidate must be able to answer phones and multitask while prioritizing the work load. Winthrop Taxi is located on Revere Street in Winthrop and has a great appreciation by the residents and seniors of Winthrop Community. All positions must be flexible to cover the work load. Time and a half after 40 hours and you must have a reliable transportation. All applicants must read and write English clearly, Bilingual is a plus but not required. If you are hired you will be given training. Please call 781-284-5300 for an interview. Please do not text information. If sending a resume please send as text format.

Life at aptihealth The aptihealth team is comprised of healthcare, data science and technology experts passionate about transforming behavioral healthcare. aptihealth is a digital technology platform with an affiliated medical group that makes it easier for people to access speedy high quality behavioral healthcare at the right place and right time. The technology enabled provider group reaches people who need care, engages them in care, follows their care journey, and demonstrates improved outcomes. Everything we do at aptihealth is centered on our mission to revolutionize care and to ensure that the millions of people who need fast access to quality behavioral healthcare receive it. As a curious and collaborative teammate, someone excited about tackling the hard problems in healthcare and technology, you will play a key role in making that mission a reality. Together, we’ll create and innovate transformative behavioral healthcare – for millions of people. What We Offer The opportunity to make life better for millions of people An environment of positive and super smart colleagues Turning innovative ideas into real-world results Encouraging curiosity and collaboration Priding ourselves in being diverse and inclusive Fostering a company of trust & accountability Investment in our team with continuous learning opportunities The Role As Practice Support Specialist, you’ll be part of our Practice Support team and the go-to person on site in our Clifton Park office. You’ll help patients, referring partners, and internal staff get what they need by managing inquiries over the phone, by email, and through electronic ticketing, making sure questions are answered and requests are handled quickly and professionally.    This full-time, in-person role is based in our Clifton Park office, Monday–Friday, 9 a.m.–5 p.m. Along with supporting patients and partners, you’ll keep the office running smoothly by handling mail, keeping supplies stocked, and making sure the space stays organized.    You’ll also handle key support tasks such as verifying benefit eligibility, scheduling and rescheduling appointments, and assisting patients with registration and other needs.    This role is all about creating a welcoming, efficient, and supportive environment that makes it easy for patients and partners to get the help they need and ensures the office operates smoothly.  Requirements High School diploma or GED required; Associate degree strongly preferred 1-2 years of experience in a customer service or call center role Excellent verbal and written communication skills Strong problem-solving abilities and a commitment to follow-through and ensure a positive outcome for patients, partners, and team members Highly organized with strong attention to detail; ability to manage multiple tasks simultaneously Comfortable navigating multiple software platforms and web-based applications Reliable internet connection required for remote work Ability to work in a HIPAA-compliant manner with sensitive and private data, including maintaining a secure and confidential workspace Empathetic and clear communicator, able to support a wide range of patients and partners Self-motivated and able to work both independently and collaboratively Capable of adapting in a small, fast-paced team environment where processes may evolve quickly Prior experience in a medical or behavioral health setting is a plus Experience using Zendesk or similar ticketing systems preferred Responsibilities Answer incoming phone calls and respond to inquiries, complaints, and support requests from patients, partners, and internal staff Triage and escalate urgent issues to the appropriate team; follow up with requester by phone or email once a resolution is available Provide accurate, clear information about aptihealth’s services and offerings Manage customer-service tickets, complete related tasks, and follow up to ensure timely resolution and a positive experience for the requester Collaborate with cross-functional teams, including Clinical, Billing, Care Coordination, and other teams to ensure smooth handoffs and timely resolution of requests Confirm and update key patient information, including insurance eligibility, contact details, and other demographics to ensure accuracy across systems Support patients with scheduling, rescheduling, registration, platform access, and other needs that may arise throughout their care journey Respond to medical record request inquiries, ensuring timely processing in accordance with company policies and regulatory requirements Accurately document all interactions in accordance with standard operating procedures; including updating relevant chart data and notes Greet and assist visitors at the front desk during regular office hours (Monday–Friday, 9 a.m.–5 p.m.; light foot traffic) Manage incoming and outgoing mail, including scanning and faxing to the appropriate internal teams Manage customer-service tickets, complete related tasks, and follow up to ensure timely resolution and a positive experience for the requester Handle light office management tasks, including maintaining supplies and keeping the office organized Job Type: Full-time / Hourly (40 hours/week)   Location: On-site at 1785 Route 9, Clifton Park, NY 12065   Working Hours: Monday–Friday, 9 a.m.–5 p.m.   Pay Rate: $25/hr   The final pay-rate may vary based on qualifications and relevant experience. About aptihealth aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare.  Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster.  aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs.  The aptihealth platform connects patients and their care teams with licensed behavioral health specialists who provide 90-day and extended care therapy by phone or video supported by an easy-to-use consumer friendly digital experience.  The aptihealth program is evidenced to get individuals into therapy faster and clinically proven to improve both behavioral and medical outcomes while lowering overall cost.  At aptihealth, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our team, products and community.  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know by contacting us. To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our team members or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes. For more information, please contact us at: aptihealth, inc. 1785 Route 9 Clifton Park, NY 12065

Business Office Assistant Concord, MA Full Time – 40 hour opportunity Hourly rate: $20.00 - $21.00 Entry Level opportunity Job Summary Individual will join a five-person team of professionals who manage the finances of the agency. Overall responsibilities include reviewing reports and reconciling differences, assisting with data entry, and performing a variety of other office tasks. Prior experience in an accounting position is a plus. Schedule flexibility is possible to fit your needs. Join our team and change someone's life! At Minute Man Arc, our dedicated staff includes more than 200 employees who improve the lives of people with disabilities. We offer a work environment that values and respects diversity. Living up to our core values, we empower the people we proudly support and make a real impact in the world. We provide hands-on training opportunities with plenty of room for growth, both personally and professionally. If you want a meaningful job with exceptional benefits, read on... Our benefits: $2,000 hiring bonus 10 days paid vacation every year to start 13 days paid holidays each year 3 days paid personal time each year Up to forty hours sick time in accordance with the MA sick time law. Health insurance with fully paid health care deductible Free prescription drugs -- no copays Dental insurance available Vision insurance available Free life insurance in the amount of your annual salary Free short-term and long-term disability insurance Free training and certification in your field Tuition reimbursement Essential Duties and Responsibilities Review bi-weekly payroll retirement deductions. Review monthly payroll deductions for medical, dental, and vision benefits, and compare to vendor invoices for accuracy. Review staff overtime report and enter in the current fiscal year tracking spreadsheet. Enter cash, checks and credit card transactions daily into spreadsheet. Assist in reviewing the regional transportation service billing twice per month. Take attendance at the front door as clients with disabilities are arriving each morning. Perform other office duties such as filing, scanning, and preparing purchase requisitions. Be a backup resource for other administrative functions as needed. Review multiple bi-weekly reports on various topics such as payroll, food stamps and overtime. Prepare requisitions for payment for Employment Services, CBDS and administration as necessary. Requirements Basic understanding of office practices. Math skills sufficient to perform essential functions of the position. Ability to utilize computers (Excel and Word) and telephones to perform essential functions. Attention to detail and strong organizational skills are critical. Minimum high school diploma and relevant experience. Prior accounting experience preferred Minute Man Arc is committed to providing a caring and safe environment for all the individuals we serve. To help ensure this, Minute Man Arc conducts annual background checks on all employees. These checks include a criminal background check (CORI). For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://minutemanarc.isolvedhire.com/jobs/1603134-489896.html

Very flexible positions exist within Court Administration.  We are seeking part-time hires as tipstaff who will have work assignments in the courtroom, in an office, or both.  Essential duties may include confirming presence of all litigants and counsel for scheduled proceedings, opening court, swearing in witnesses, preparing paperwork, managing and preparing case files, assisting with jury selection and jury trials, assisting with copying and faxing as needed, and supporting Court Administration as necessary. Requirements Qualified candidates will have a high school diploma or GED. Some work experience preferred, strong customer service orientation; demonstrated accuracy, attention to detail, and organizational skills; highly proficient interpersonal relations and communications skills; ability to work with all skills and backgrounds; and maturity to maintain confidential information. Benefits This position is limited to 999 hours per anniversary year, start at $13.75/hour, and include pro-rated vacation benefits. EQUAL OPPORTUNITY EMPLOYER

**NO COLD CALLING -LEADS ARE SUPPLIED **NO DOOR TO DOOR-VIRTUAL MEETINGS Are you interested in working from home? Are you self-motivated? Are you comfortable with speaking to 100-150 people daily over the phone or zoom? If you answered yes to these questions, then we have an opportunity for you. Have you considered selling Life Insurance? Life insurance is one of the oldest industries in this country and is responsible for creating income that continues through retirement. We are looking for motivated individuals that are ready to make a good living. This is a 1099 commission-based position. We walk you through the process to get licensed and have dedicated agents that assist you throughout. Leads are supplied so no need to beg friends and family or to go door to door. *Must have a quiet space to work from, a computer, a phone and reliable internet service. * Great opportunity for stay-at-home parents, recent college grads, or retirees who want to get into the business. Please reply with the following: 1. Full name 2. Phone number and best time to be reached. 3. Your email address- not craigslist address PLEASE- attach a resume. We look forward to hearing from you and getting you going with this amazing opportunity.

Now Hiring: Intake Coordinator – ABA Therapy (Sales-Focused) Location: Onsite – Inwood, NY Job Type: Full-Time Salary: $50,000–$60,000 per year + performance-based bonuses Treetop | Discovery ABA Family of companies is seeking a driven and compassionate Intake Coordinator to join our onsite team in Inwood, NY. In this fast-paced, sales-focused role, you'll be the first point of contact for families seeking life-changing autism therapy services. This position is perfect for someone with experience in outreach, intake, or client success-especially in high-volume or phone-heavy environments-who is motivated by goals and wants their work to make a meaningful impact. Key Responsibilities Serve as the first point of contact for families seeking ABA therapy Make 75–100+ outbound and inbound calls daily Clearly explain our services and guide families through the intake process Follow up diligently to collect documents, insurance details, and consents Track all interactions and progress in Salesforce and related platforms Meet performance targets for speed, conversion, and intake completion Collaborate with internal teams to ensure a smooth onboarding experience Requirements Qualifications 1+ year in a sales, outreach, intake, or client-facing role Comfortable in a high-volume, phone-driven setting Excellent communication and persuasive skills Motivated by goals, KPIs, and bonus opportunities Experience with Salesforce or similar CRMs preferred Organized, detail-oriented, and strong at follow-through High school diploma required; associate's or bachelor's degree preferred Experience in ABA, healthcare, or behavioral health is a plus, but not required Benefits Compensation & Benefits Base salary of $50,000–$60,000 (based on experience) Performance-based bonus and incentive programs Health insurance, PTO, and paid holidays 401(k) with employer match Opportunities for advancement in a fast-growing organization Purpose-driven work with a supportive, collaborative team Work onsite in a professional, mission-driven environment Ready to Grow with Us? If you’re ready to take the next step in your career and join a team that values your expertise, we’d love to hear from you. Apply today—it only takes a few minutes. Treetop , Discovery ABA Family of Companies is an Equal Opportunity Employer and welcomes candidates from all backgrounds. This position is open to candidates who reside in Arizona only.