Maintenance Manager

About Waterton Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations.  For over 25 years Waterton has remained passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that provides experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to “find the good and leave it better.” Job Summary As a Waterton Service Manager, you are experienced in the maintenance of multifamily apartment communities and value creating and maintaining a ‘great place to live’ for our residents. The Service Manager is responsible for leading the maintenance team and overseeing the overall maintenance of the community- repairs, make-ready process, and preventative maintenance. Your Impact and Job Responsibilities Provide supervision, direction, and guidance to all maintenance associates to ensure that service requests are delegated appropriately and completed accurately. Update, execute and document preventive maintenance schedule. Perform regular property inspections of grounds, buildings, and common areas to maintain safety and cleanliness standards- identify issues, hazardous conditions, or other maintenance needs within the community and correct or report to the Community Manager.  Oversee and schedule all aspects of the make-ready process to ensure apartments are ready for occupancy. This includes but is not limited to move-out/move-in inspections, electrical, HVAC, plumbing, appliance repair, and preventive maintenance. Work with Community Manager to prepare the property’s budget for maintenance operations, recommended property upgrades, and capital improvements. Ensure that maintenance costs remain within the approved budget. Partner with the Community Manager regarding all aspects of the employee lifecycle – recruitment, hiring, orientation, training and development, and performance management for the maintenance team. Desired Skills and Experience Ability to multi-task, stay organized, and meet deadlines Excellent customer service skills through respectful interactions and communications Strong problem solving skills High school diploma or equivalent EPA-CFC certification is required. An EPA-LBP Certification is required for any property older than 1978. Team leadership and collaboration- the ability to motivate, lead, and collaborate with other Waterton associates, departments, or external vendors or clients. Apartment maintenance experience preferred At Waterton, we recognize that compensation and benefits are important to our associates and their families. We offer a wide variety of benefits, including: 12 weeks of paid parental leave On-Call stipend paid for every week on call Competitive hourly compensation, renewal bonuses, and incentive program participation Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance 401K + match Generous paid time off, volunteer time off, and paid holidays Typical Base Pay Range: $25.50 - $32.00 per hour, plus bonus program participation This pay range is base pay only and does not include any additional compensation or bonuses that this position may be eligible for. The pay range is approximate and the actual pay may vary depending on related work experience, certifications, education, and other job related factors. Waterton welcomes all. Waterton is an equal-opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.   Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider qualified applicants with arrest and conviction records for employment. Desired Skills and Experience Ability to multi-task, stay organized, and meet deadlines Excellent customer service skills through respectful interactions and communications Strong problem solving skills High school diploma or equivalent EPA-CFC certification is required. An EPA-LBP Certification is required for any property older than 1978. Team leadership and collaboration- the ability to motivate, lead, and collaborate with other Waterton associates, departments, or external vendors or clients. Apartment maintenance experience preferred PI277821265 Apply