Credit Specialist

DSI Systems Inc., an authorized AT&T Representative partner, has an immediate opening for a Credit Specialist to join our growing team. This role plays a key part in ensuring accurate and efficient handling of customer accounts, from account creation and payment processing to approvals and reconciliations. The Credit Specialist will also assist with collections, risk mitigation, and customer communications, providing both direct and backup support across multiple areas of the credit function. We are looking for a detail-oriented professional who thrives in a fast-paced environment. The ideal candidate will have strong problem-solving abilities, proficiency with Microsoft Office (especially Excel), and excellent communication skills to interact effectively with both customers and internal teams. This position offers the opportunity to contribute to the financial health of the organization while gaining exposure to a wide range of credit and account management responsibilities. This is an in-office position that will report to our Urbandale, Iowa office. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Create and maintain customer accounts Review and approve paperwork Process and apply payments accurately Reconcile accounts and resolve discrepancies Manage dealer collections Support risk management and mitigation efforts Communicate with customers regarding account standing Assist with additional projects as assigned Requirements High school diploma or equivalent; college coursework preferred Proficiency in Microsoft Office, with strong Excel skills Strong problem-solving abilities and attention to detail Effective interpersonal, organizational, and communication skills Ability to manage multiple tasks in a fast-paced environment with deadlines Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!