Server- Filberts Farmhouse Kichen (Aurora, OR)

Responsible for providing quality service to guests and maintaining a high standard of cleanliness. Essential Duties and Responsibilities Greet and take food orders from customers, serve orders, and accommodate special requests. Understand and ensures time and preparations of all food and beverage items. Remain attentive to customers throughout the entire dining experience; adhere to or exceed established service standards at all times. Complete all restocking and cleaning duties; perform opening and closing side work as instructed. Memorize menu items, recipes, and daily specials in order to answer questions and make recommendation to customers. Maintain cleanliness standards in restaurant, wait station, and kitchen service area in order to have a clean and presentable facility and to meet all state and local health requirements. Control guest checks by following established check-use procedures and legibly documenting all required information as the customer’s order is taken and processed. Receive proper payment from guest and ensure accuracy of guest check and method of payment in order to safeguard customer and company. Additional Responsibilities Keep work area neat and organized. Conduct self in a professional manner at all times. Maintain a safe working environment and immediately report all unsafe conditions. Maintain a good working relationship with all departments. Comply with all policies and procedures set forth by the Employee Handbook. Competencies Job Knowledge - Competent in required job skills and knowledge; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively. Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs. Teamwork - Contributes to building a positive team spirit; puts success of team above own interests. Adaptability - Adapts to changes in the work environment; manages competing demands; able to deal with frequent change, delays, or unexpected events. Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience – High school diploma or general education degree (GED); six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills – Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills – Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability – Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Certificates, Licenses, Registrations – Current food handler card and liquor service permit. Physical Demands Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Acknowledgements The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.