IT Support Specialist and On-Site Technician (scotts valley)

Computer Production Technician Location: Vista, California (On-site, US Site Team) Employment Type: Hourly, Full-Time About Protectli Protectli designs, builds, and supports small form factor computers and network appliances trusted by customers worldwide. At our US site, we assemble and ship products with a focus on quality, reliability, and customer satisfaction. Our team values collaboration, adaptability, and attention to detail in a hands-on environment. Role Overview We are seeking a Computer Production Technician to join our US site team. This role is primarily focused on assembling, testing, and shipping Protectli products while supporting day-to-day operations. While production is the main responsibility, candidates with customer service, technical support, or sales experience may have opportunities to assist with customer inquiries or troubleshooting as business needs arise. Protectli values team members who bring a variety of skills and interests, and growth opportunities are available based on performance and fit. This role reports directly to the US Site Operations Manager or Production Technician Lead. Key Responsibilities Assemble, test, and troubleshoot Protectli computers and network appliances. Follow established procedures for production, shipping, and returns. Maintain accurate records of builds, shipments, and inventory transactions. Ensure quality control and escalate issues when needed. Support cross-functional site operations, adapting to changing priorities. Contribute to a clean, safe, and organized work environment. Participate in problem-solving and suggest improvements to processes. Support customer inquiries (sales or support) as needed, with training provided. Adapt to shifting priorities while maintaining high quality standards. Requirements Strong attention to detail; ability to follow procedural steps precisely. Basic knowledge of computer hardware (RAM, CPU, storage, networking, etc.). Basic computer skills (Google Workspace, MS Office, or similar). Strong communication and teamwork abilities. Detail-oriented, adaptable, and willing to learn new skills. Ability to lift up to 40 lbs. and stand for extended periods. Authorized to work in the United States. Availability to work on site in Vista, California Monday through Friday from 8 AM to 5 PM. Flexibility to work overtime hours or off-hours as needed with proper compensation. Preferred Qualities Prior experience in electronics assembly, production, or logistics. Experience in customer service, sales, or technical support. Ability to explain technical concepts in simple terms. Interest in IT, networking, or open-source systems. Ability to work independently with minimal supervision. Compensation & Benefits Hourly pay commensurate with experience between $20 - $25 per hour. Growth potential within the US site team (e.g., lead, combined roles, or specialized functions depending on fit and company needs). Eligible for full-time benefits package upon meeting employment requirements: Paid holidays and sick time Medical, dental, vision, and life insurance 401(k) with company match Opportunity to convert to salary and receive paid vacation Company perks including: Company-sponsored lunches 3 days per week Education & professional development reimbursement programs Sabbatical program after 5 years of continuous full time employment Why Join Protectli? As a Production Technician, you’ll gain hands-on experience with computer hardware while also having the chance to develop customer-facing skills. Whether your strengths are technical, organizational, or interpersonal, Protectli offers opportunities to grow with a company that values initiative and versatility.

Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence. You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working together to create a company that supports our shared values and individual goals. Our values are centered around Respect, Engagement, Customer Service, Integrity, Teamwork, and Excellence in everything we do for our employees, clients, partners, and communities. We believe success is best when we listen and lead with empathy; model high standards of ethics to provide a rewarding candidate experience; work hard, have fun, and appreciate the strengths we all bring to the team; and empower our employees to create innovative and trusted results. We are looking for a dynamic Site Reliability Engineer (SRE) to join our team.  The Site Reliability Engineer (SRE) will manage, monitor, and optimize our clusters on Kubernetes. Together, we’re accelerating our clients’ digital transformation through the building and deployment of data-driven, scalable AI solutions.  The ideal candidate will have a deep understanding of Kubernetes, Cloud Infrastructure, and Infrastructure as Code (IaC) practices. You will be responsible for ensuring the reliability and scalability of our Kubernetes clusters and Cloud Infrastructure. Responsibilities: Monitor and Manage Kubernetes Clusters: Ensure the stability, health, and scalability of Kubernetes Clusters, deploying applications and services on Kubernetes Kubernetes Management: Deploy, monitor, and scale applications on Kubernetes clusters. Maintain Helm charts, manage services, and ensure resource allocation for optimal cluster performance Cloud Infrastructure Management: Work with leading Cloud Platforms (AWS, GCP, Azure) to set up, configure, and manage infrastructure resources using Infrastructure as Code (Terraform, CloudFormation, etc.) Monitoring & Incident Response: Set up monitoring solutions, define alerts, and manage the incident response process for any issues related to Jenkins, or Kubernetes clusters Automate Infrastructure Processes: Build automation tools for scaling, monitoring, and maintaining infrastructure using modern tools like Terraform, Ansible, or equivalent Collaborate Across Teams: Work closely with development, services, and operations teams to ensure a seamless integration between application development and infrastructure Security & Compliance: Ensure all systems follow best practices in terms of security and compliance with relevant regulations. This includes role-based access, encryption, and automated vulnerability scanning Requirements: Active Secret Clearance is required Bachelor’s degree (or equivalent) in computer science or related discipline A minimum of two(2) years of experience working with on-premise and off-premise cloud environments Experience with AWS, Azure and / or GCP Ability to program (structured and OOP) using one or more high-level languages, such as Python, Java, C/C++, Ruby, and JavaScript Experience with distributed storage technologies such as NFS, HDFS, Ceph, and Amazon S3, as well as dynamic resource management frameworks (Apache Mesos, Kubernetes, Yarn) Proactive approach to identifying problems, performance bottlenecks, and areas for improvement Agile/Scrum experience CATHEXIS offers competitive compensation packages to all eligible employees. Our goal is to provide a compensation package that reflects the value you bring to our team, is competitive with market rates, and promotes your financial security and personal well-being. The annual salary range for this role is $136,000 - $170,000. Please note that the salary information provided is a general guideline. CATHEXIS considers various factors in its final offer, including location, qualifications, experience, and skills.  CATHEXIS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Recruiting@cathexiscorp.com.

Qualification & Testing Technician Location: HQ — Vista, California (On Site) Employment Type: Hourly, Full-Time About Protectli Protectli designs, builds, and supports small form factor computers and network appliances trusted by customers worldwide. At our sites, we assemble and ship products with a focus on quality, reliability, and customer satisfaction. The team at headquarters is in charge of the design and testing of our products and provides support to our sites in the US, Canada, and EU. Our team values collaboration, adaptability, and attention to detail in a hands-on environment. Role Overview We are seeking a highly detail-oriented Computer Qualification & Testing Technician to join the HQ team. In this role you will be responsible for executing and documenting qualification tests (hardware + software) that measure our products’ performance, reliability, and compatibility, and to verify that they meet the required standards. You’ll work closely with the Product Development and Software & Systems teams to identify issues early and help maintain our product quality and stability. Key Responsibilities Plan, set up, execute, and document hardware qualification tests for devices such as mini-PCs, RAM modules, SSDs, etc. Perform software/firmware compatibility, performance, and stress testing (boot-up, OS installation, firmware upgrades, driver compatibility, etc.) Maintain and follow detailed test procedures; ensure all steps are reproducible and traceable. Log all test results, failures, anomalies; determine root causes when possible. Use diagnostic tools, measurement equipment, and test benches to gather data. Work with Product Development and Software & Systems teams to reproduce issues, verify fixes, and update test suites accordingly. Maintain test hardware, OS images, and software tools, ensuring they are properly versioned. Assist with improving and optimizing test processes, tools, and documentation; suggest enhancements. Participate in design reviews or new product qualification phases. Assist in defining test requirements and criteria with cross-functional teams. Ensure test environment safety, integrity, and cleanliness; manage hardware lifecycle (aging, wear-out, etc.). Requirements Very strong attention to detail; ability to follow and write procedural steps precisely. Solid understanding of computer hardware: mini-PCs, RAM, SSDs, motherboards, storage, etc. Basic computer skills (Google Workspace, MS Office, or similar). Experience with software/firmware: OS installation/setup, firmware flashing/upgrading, driver issues. Ability to do basic troubleshooting when needed and escalate appropriately. Good documentation skills: maintain and update test plans, writing clear reports, logging defects. Experience using test & measurement tools (multimeters, chip flashing tools, perhaps oscilloscopes, or other diagnostic tools is a plus). Ability to manage multiple test setups simultaneously, maintaining consistency. Strong verbal and written communication skills. Ability to lift up to 40 lbs. and stand for extended periods. Authorized to work in the U.S. Availability to work on site in Vista, California Monday through Friday from 8 AM to 5 PM. Flexibility to work overtime hours or off-hours as needed with proper compensation. Preferred Qualities Prior experience in hardware qualification, reliability testing, or QA in a similar product domain. Familiarity with version control of firmware/software. Experience with automated testing and/or scripting. Knowledge of standard testing tools for SSDs, RAM, thermal/voltage stress, etc. Background in cross-platform OSes (e.g. different Linux distros, Windows) and firmware/BIOS navigation and configurations. Interest in IT, networking, or open-source systems. Ability to work independently with minimal supervision. Compensation & Benefits Hourly pay commensurate with experience between $20 - $35 per hour. Opportunities for professional growth: working with multiple teams, exposure to product design, possibly moving into senior test/qualification roles. Eligible for full-time benefits package upon meeting employment requirements: Paid holidays and sick time Medical, dental, vision, and life insurance 401(k) with company match Opportunity to convert to salary and receive paid vacation Company perks including: Company-sponsored lunches 3 days per week Education & professional development reimbursement programs Sabbatical program after 5 years of continuous full time employment Why Join Protectli? This role is critical in Protectli’s mission to deliver reliable, high-quality hardware. Qualification & testing help catch and fix issues before customers see them, reduce returns, ensure firmware and OS compatibility, and build confidence in our products. If you take pride in precision, enjoy figuring out how things break (or could), and want to contribute to both hardware and software sides of product quality, this is the place for you.

Product Strategy Leader - Specialty Foods 5-8 years of experience to lead product strategy in the fast-paced food & beverage and consumer-packaged goods (CPG) industry is required Salary is up to $132,000 A Bachelor's degree in a relevant field (Business, Marketing, Food Science, etc) is necessary No remote as this is a 100% onsite position Full-time, permanent W-2 employee Full benefits No relocation Located in the Jefferson, Wisconsin area This full-time, permanent Product Strategy Leader career opportunity is at a rapidly growing manufacturing company that treats its employees exceptionally well. Many employees stay at the employer their entire career. The company is very employee-oriented and family-oriented. Employees are trained well and set up for success. Safety is always a top priority. The duties and responsibilities of the successful candidate should include the following: Lead the end-to-end product lifecycle, from initial concept to successful commercialization and post-launch analysis Translate consumer insights and market trends into compelling product strategies and roadmaps Act as the central hub between cross-functional teams (Operations, Marketing, Sales, and R&D) to ensure seamless alignment and communication Manage all aspects of packaging design and execution, ensuring compliance with regulatory standards Drive product performance by tracking key metrics such as sales, margins, and market share to inform future strategies Requirements The background of the successful candidate must include the following: 5-8 years of product management experience, with demonstrated success leading multiple full product lifecycles Strong knowledge of CPG trends, food safety regulations, and data-driven decision-making Exceptional communication, organizational, and project management skills High proficiency with MS Office (Word, Excel, PowerPoint) and analytical tools A solid work history A US citizen or Green Card holder

We have an immediate need for the right candidate to start asap. We are not looking for part time or remote help. Please submit a resume or work history for consideration. Partial list of Responsibilities: Receive, inventory and unbox new equipment Build, install and repair medical equipment Program new equipment Upgrade or decommission old equipment Create spreadsheets for new equipment inventory Skills and Qualifications: Mechanical inclined and attention to detail Works with integrity and ethically Instantly inspires the trust of others Self-motivator Excellent customer service Meets commitments High degree of professionalism Creative thinking and adapts to change Dependability Requirements: Driver's License and dependable car Must be 21 Must have basic computer skills High School Diploma or equivalent Ability to communicate clearly, written and verbally Ability to travel overnight when the area gets slow Basic understanding of Microsoft Office, Word and Excel Must have a valid driver’s license and a good driving record Able to lift and/or move 50+ pounds frequently and in a safe manner Successful completion of drug test and background check Pay Rate: $25/hour (Mon-Fri, Hours vary) Benefits: Paid Training, long term career, opportunity to go full time Job Type: Full-time 8-12 hour shifts Day shift Monday to Friday Experience: service technician: 1 year (Preferred but not required) Education: High school or equivalent (Required) Work Location: NY Multiple locations Pay Frequency: Weekly every Friday via direct deposit We are a family owned and operated company located on the South side of Indianapolis. SCT Wireless has been in business and serving our nationwide customers for over 14 years

Thorlabs is pleased to play a role in advancing science through the components, instruments, and systems we design and manufacture. We believe that science and innovation have great potential to improve the world around us and are committed to advancing photonics (i.e., light-based) technologies that positively impact our customers, employees, and communities. Via educational outreach and more sustainable business practices, we continuously invest in a brighter future. We recognize that each of our employees is a unique individual with the ability to contribute to our success and seek to find great people who will thrive in our fun, fast-paced culture. The Security Engineering Manager will lead the evolution of our cybersecurity engineering, architecture, and operations. This role bridges strategic and tactical domains – collaborate cross-functionally with IT and business stakeholders, oversee enterprise security architecture (both Cloud and on-prem), manage security engineering team, and optimize security operations (including an outsourced SOC). This is a strategic role designed for a seasoned security expert with a proven ability to manage teams, architect complex solutions, and influence across departments. The successful candidate must be strategic while also comfortable at tactical level, with both leadership and hands-on responsibilities. Although the location of the position is in Newton, NJ, from time to time it may be required to undertake duties at other Thorlabs locations. Essential Job Functions include the following, but are not limited to: Leadership & Strategy Serve as a strategic advisor to the IT leadership team on emerging threats, investment priorities, and security posture. Set and track KPIs, KRIs, OKRs, and metrics to ensure effectiveness and continuous improvement. Collaborate closely with Infrastructure and Operations, Enterprise Applications, Application Development, and Enterprise Data teams to embed security into their processes. Present to executive stakeholders and help translate technical risk into business impact. Serve as the security SME in enterprise projects and technology investments, including tool evaluations, acquisitions, and divestitures, including strategic planning, budgeting, and cross-functional alignment. Security Architecture & Engineering Define and drive the enterprise security architecture roadmap across infrastructure, cloud, applications, and Operational Technology (OT). Lead the design and implementation of security controls, frameworks, and reference architectures. Oversee architecture reviews, and secure-by-design practices across the organization. Ensure baseline security measures are implemented and monitored (e.g., hardening, patching, zero trust, segmentation). Manage integration and ongoing optimization of security tools (e.g., CSPM, CNAPP, IAM, PKI, DLP). Identity & Access Management (IAM) Lead the Security Engineering function responsible for Identity and Access Management Architect and enhance enterprise IAM strategy including RBAC, PAM, MFA, SoD, and JML lifecycle. Drive IAM policy creation and enforcement across service, privileged, and user accounts. Guide the definition of IAM operating models, access certification processes, and automation of identity governance. Security Operations & Incident Response Oversee day-to-day security operations including SOC management (outsourced), SIEM/SOAR (Microsoft Sentinel), EDR/XDR, and threat detection and response. Collaborate with the SOC to improve detection rules, reduce false positives, and ensure robust incident detection and response capabilities. Plan and oversee penetration testing, forensic analysis, and incident investigations. Governance, Risk, & Compliance Align security architecture and operations with regulatory frameworks such as NIST, ISO 27001, CMMC, PCI-DSS, and GDPR. Partner with the GRC and Audit teams to ensure technical controls support broader compliance and risk. Coordinate with the GRC team to support policy development, risk assessments, and business continuity/disaster recovery planning. Requirements Physical Activities: The employee is occasionally required to stoop, kneel, crouch, climb or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Qualifications Experience: 10+ years of experience in cybersecurity with increasing leadership responsibility, with at least 4+ years direct people management in technical security teams. Extensive experience in security architecture, cloud platforms (Microsoft Azure, M365), and enterprise security tools. Strong command of at least 3 of the following core security domains: IAM, SIEM, vulnerability management, network security, DevSecOps, and incident response. Experience leading or managing an outsourced SOC or MDR provider. Proven leadership in security engineering and operations in a hybrid (cloud/on-prem) environment. Education: Bachelor’s degree in computer science, Engineering, related field, or equivalent work experience. Specialized Knowledge and Skills: Advanced degree (e.g., MS in Cybersecurity) is a plus. Certifications such as CISSP, CISM, Microsoft Certified: Cybersecurity Architect Expert, Azure Solutions Architect, or CEH. Experience with Microsoft Defender suite, Intune, Microsoft Sentinel, various IAM and Vulnerability Management Tools. Familiarity with security control frameworks (e.g., NIST CSF, MITRE ATT&CK, CIS). Excellent communication and interpersonal skills, with proven ability to lead across functions and influence executive stakeholders. Experience in Zero Trust architecture and OT security a big plus. Salary range for this position is $111,000 - $165,000 depending on experience Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action Employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.