Cloud Support Engineer

Company PITS Data Recovery Services is a trusted company helping people recover lost data all over the world. This is a full-time position — 40 hours per week with weekly pay. ONLY CANDIDATES FROM NYC SHOULD APPLY. NO REMOTE WORK. W2 AGREEMENT. ADDRESS: Brooklyn, NY 11229 Position: Electronics Repair Technician Job Duties Perform soldering, precision part replacements, and other electronics repair tasks Open and service data storage devices (HDDs, SSDs, laptops, phones, etc.) Diagnose and repair at the board/component level with attention to detail Register and label incoming devices; maintain parts inventory and workspace organization Labeling devices/parts, and storing according to the procedure, sorting out the spare parts Qualifications Hands-on experience in electronics repair required (computers, phones, or other devices) Proficiency in soldering small components, replacing parts, and handling delicate repairs Comfortable with fine, detailed, and repetitive tasks Communication in Russian or English (perfect English not required) Dependable, punctual, and precise in following procedures Workdays: Mon-Fri, 09:00 am-6:00 pm (40 hrs. weekly, 1 hr. unpaid lunch/personal time) ADDRESS: Brooklyn, NY 11229. https://www.pitsdatarecovery.com TO APPLY: hr@pitsdatarecovery.com

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Oversee end-to-end delivery of cybersecurity service quality Monitor, manage, enhance, and report on IT service performance against agreed SLAs and KPIs Foster a culture of continuous improvement and knowledge sharing Ensure the team has the necessary skills and resources to deliver excellent service Oversee resolution of major incidents and problems impacting cybersecurity service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles (envisioning, design, plan, stabilize, and deploy phases) Collaborate with Change Management to ensure changes to cybersecurity services are implemented effectively, efficiently, and with minimal disruption Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on service performance to senior management and business stakeholders Manage relationships with key IT and cybersecurity vendors, ensuring services meet contractual obligations Contribute to development and management of the service delivery budget. Track and control service delivery costs Maintain awareness of financial health for assigned projects, including budgeting, forecasting, and variance analysis Oversee and actively participate in operational maintenance and sustainment activities Optimize allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Excellent analytical, problem-solving, and decision-making skills Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience in DoD IT Operations preferred Project management experience preferred Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

COMMERCIAL LAUNDRY EQUIPMENT SALES AND SERVICE COMPANY is looking for a Field Service Technician. to join our team! You will be responsible for Service, Repair and Maintenance of various brands of Commercial Laundry Equipment PLEASE DO NOT APPLY UNLESS YOU MEET THE REQUIREMENTS BELOW AND HAVE MINIMUM OF 2 YEARS EXPERIENCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Responsibilities: -The appearance and working order of the equipment at the locations we service -Hands-on problem solving -Troubleshoot and repair all models of commercial laundry equipment at customers locations -Ability to read & interpret technical information (engineering, mechanical, electrical) -Prioritize and manage daily workload to ensure successful completion -Maintain a working knowledge of policies and procedures and their proper application including efficiency, service and quality targets -Customer service and commitment to greatness -Use diagnostic tools to test equipment Qualifications: -Previous experience as a Service Technician -Strong mechanical aptitude and troubleshooting skills -Mechanic background -understanding threads standard & metric -Bearing sizes - Tools - must be able to lift 50 LBS -Deadline and detail-oriented -Ability to thrive in a fast-paced environment -Valid Driver’s License We provide: Paid vacation and Holidays

Who We Are and Why Join Us At OnMed our purpose is simple but powerful...to improve the quality of life and sense of well-being in our communities by bringing access to healthcare to everyone, everywhere. Our path to everywhere has already begun, with our innovative CareStation, a small but mighty, Clinic-in-a-Box, bringing #healthcareaccess anywhere with an outlet to plug it in. Poised to become a key component in America’s public health infrastructure, the OnMed CareStation is the only tech-enabled, human-led, hybrid care solution that combines the comprehensive experience, trust and outcomes of a clinic, with the rapid scalability of virtual care. At OnMed, every role, every day, is directly impacting the communities we serve. You’ll join a high-performing purpose-driven team, innovating to break down the barriers that keep people from the care they need. This is not just a job...it's a movement to bring access to healthcare where and when people need it most. It’s healthcare that shows up. Who You Are You are a highly skilled data analytics professional with deep expertise in Power BI, Tableau, and advanced analytics. You specialize in transforming complex data into actionable insights, compelling visual narratives, and impactful business reports that support strategic decision-making. With a strong focus on innovation and agility, you thrive in dynamic environments and are passionate about leveraging data and technology to improve access to quality healthcare. Requirements Role’s Responsibilities  Collaborate with developers, engineers, and leadership to design and optimize the Databricks environment, ensuring robust governance, performance monitoring, and continuous improvement through data-driven insights. Gather and synthesize business and technical data requirements; apply best practices to deliver impactful insights and reporting aligned with strategic objectives. Analyze large-scale datasets to uncover trends, patterns, and opportunities for operational and clinical enhancements. Ensure data quality, consistency, and reliability across all analytics and reporting platforms; proactively identify and resolve data gaps or quality issues. Develop and optimize complex SQL queries to support data integration, transformation, and reporting processes. Build and manage scalable data pipelines, leveraging Databricks and Azure-based solutions including Azure Data Factory and Azure API Management. Monitor and troubleshoot data workflows to ensure smooth and efficient operations, providing technical documentation and stakeholder support as needed. Support ad-hoc reporting and data requests with a strong emphasis on accuracy, clarity, and turnaround time. Stay current with industry trends in data analytics, visualization technologies, and evolving healthcare data standards. Perform other related role's responsibilities as assigned. Knowledge, Skills & Abilities Extensive experience in data science, analytics, statistical modeling, and ETL processes. Skilled in managing and interpreting large, complex datasets to generate meaningful business insights. Experienced in Agile engineering methodologies and collaborative development practices. Proficient in Power BI, Tableau, SQL, and Python for data analysis and visualization. Advanced SQL expertise, including writing and optimizing complex queries for performance and scalability. Strong understanding of Azure cloud services and architecture, with hands-on experience in cloud-based data solutions. Practical experience with Databricks and other modern data platforms and cloud data warehouses. Excellent problem-solving abilities and strong attention to detail in both technical and analytical tasks. Effective communicator with proven collaboration skills across technical and non-technical teams. Well-versed in data governance, security principles, and best practices for enterprise data management. Education & Experience Bachelor’s degree in Computer Science, Data Science, or a related field. 3–5 years of professional experience in data analytics, data science, or related roles. Required Technical Skills: Proficient in Power BI, Tableau, and SQL, with working experience in Databricks and Python. Preferred Skills: Familiarity with Azure or AWS, particularly in solving big data challenges; experience with C# and PySpark is a plus. Experience with AI tools is highly desirable. Background in healthcare data or experience within the healthcare industry is a strong advantage. Benefits Benefits OnMed provides a competitive salary and benefits package, including unlimited PTO and paid holidays. The base salary range for this role is $140,000 - $160,000 commensurate with the candidate's experience. OnMed is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law. #LI-HYBRID

Booklog is looking for a level 1 – 3 technical support individual. This position is to provide outstanding technical support for Booklog software and various interfaces along with onboarding of new customers, testing of software and training on usage of software. We’re looking for a motivated individual to be part of our committed team. We need to be the experts so our customers don’t have to. Located in Chicago’s Andersonville neighborhood; telecommuting is available. Qualifications • At least 2 years experience in technical support, preferably phone support • Experience with Microsoft Windows operating systems • Familiarity with databases and database troubleshooting • Knowledge of computer network systems • Ability to troubleshoot software problems and offer solutions by phone • Good problem solving skills with attention to detail • Strong verbal, written, interpersonal, and organizational skills • Ability to work both independently and in a team environment • Experience with SQL Server 2022, Sybase SQL applications and databases • Ability and excitement to learn new skills • A ‘think outside of the box’ mentality • Customer Service experience • Software training experience a plus • Previous experience training customers on software usage • Experience with use of peripheral devices • 10% or less travel to customer locations within the US to train and install software Benefits • Casual environment with a great group of people who love what they do • In office or telecommuting options • 100% paid health insurance • 2 weeks vacation to start • Generous 401K options • Permanent full-time. PLEASE SEND RESUME WHEN APPLYING

Location: North Chicago, IL **This position requires full-time on-site presence at our client site in North Chicago, IL **This position is not eligible for relocation assistance** The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client’s corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC’s, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client’s schedule, if applicable Requirements Bachelor’s/Master’s degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering At least 3 years of directly relevant Information Technology experience, including: At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client’s confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.