IMPORTANT CAMPAIGN WORK! $22-25 per HR! (Phoenix North)

Overview Under direction of the Outreach-Based Case Management Program Manager, the Healthcare Navigator connects program participants with health care benefits and/or community health care services. In conjunction with the other Outreach Team Members and outside service providers, the Healthcare Navigator provides care coordination, health education, interdisciplinary collaboration, and administrative duties. Description Job Duties -Conduct regular outreach to develop relationships / build rapport that will assist clients with addressing barriers to obtaining services / appropriate healthcare needs. -Conduct non-clinical assessments to understand potential barriers and their impacts to navigating healthcare systems. -Connect a caseload of program participants receiving housing services to healthcare. -Collaborate and communicate between program participants and their healthcare teams. -Develop rapport and communication with healthcare systems, community resources and program clients. -Act as client advocate in securing appropriate healthcare. -Provide specialized case management, care coordination and health coaching. -Maintain updated knowledge of community resources and connect clients to appropriate services and programs. -Provide health education including information distribution. -Coordinate regularly with Case Managers, including attending collaborative working group meetings. -Accurately maintain extensive records, data and documentation of services. -Participate in Outreach-Based Case Management staff meetings, case reviews and related functions. -Maintain effective relationships with community partners and represent People First professionally in the community. -Attend trainings, workshops and conferences related to position. -Maintain confidential, professional boundaries with all program clients. -Communicate clearly and effectively with the Program Manager, fellow team members, and People First staff overall. -Transport clients to and from appointments and support them during appointments as seen fit. -Maintain sustainable, reasonable boundaries with fellow team members, supervisors, and clients. Communicate requests based on those boundaries clearly and display compassionate, professional interactions in order to model healthy interpersonal relationships to clients. -Maintain HIPAA compliance at all times. -Perform other duties as assigned. Documentation -Maintain documentation standards as set forth by the program contract and CCAH policies. -Complete paperwork on every face-to-face / telephone contact with client or collateral contact by the next business day at 5pm. -Ensure all program data is accurate and entered into the required program documentation system as contractually required (HMIS, internal spreadsheet, etc.). -Prepare case-related reports including but not limited to: demographics, outcomes, successes and challenges. -Generate client data for reporting. -Complete follow-up and retention services, as necessary, and provide back-up documentation in the appropriate client file. -Maintain complete and accurate documentation of service objectives and outcomes as well as other services in accordance with Federal, State, County, People First and CCAH guidelines. This position is a full time, non-exempt, benefited position. Full time expectations are 35-40 hours of work per week. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. Accommodations can meet the needs of people with all types of neurodivergences and disabilities as long as they do not pose an unreasonable burden on the employer. To make a reasonable accommodation request, please speak with your direct supervisor about filling out our 'ADA Reasonable Accommodation Request Form,' which you can write yourself, or contact your supervisor and the two of you can write it together. If there are any concerns or questions, the administrative team will make an assessment as to whether or not the request poses an unreasonable burden on the employer and respond to your request promptly. People First also reserves the right to request additional documentation with regards to the nexus of the disability and reasonable accommodation. While performing the duties of this job, the employee is regularly required to sit; use hands to type, handle, or feel; reach with hands and arms; talk and hear. The employee is frequently required to walk and stand for extended periods of time. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. People First of Santa Cruz County is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on any protected characteristic as outlined by federal, state or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall leave of absence, compensation, benefits and training. People First makes hiring decisions based solely on qualifications, merit and business needs at the time. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills for the personnel classified. PLEASE APPLY ON OUR WEBSITE WITH A COMPLETE RESUME: https://jobs.gusto.com/postings/people-first-of-santa-cruz-county-healthcare-navigator-6a001a86-c410-4f97-8153-d04770cdb4a8

Overview Our Outreach Program is seeking a compassionate and trustworthy Watsonville Area Case Manager to join our team. This role involves meeting individuals experiencing homelessness where they are, building trusting relationships, and connecting them with essential resources and services. The ultimate goal is to partner with them to achieve their personal objectives and overcome homelessness, creating an environment where they feel safe, valued, and supported. Description Job Duties -Conduct regular street outreach to develop relationships / build rapport that will assist clients with addressing barriers to obtaining services / housing and meeting their short-term and long-term needs. -Conduct and complete all necessary paperwork to track client progress (daily logs, ISP, etc.). -Meet with established clients on a mutually agreed upon basis to review, evaluate, and support completion of their goals, connect them to the proper intervention and services. Enter results into HMIS in a timely manner. -Provide street case management services by bringing services to clients in the community with the goal of linking / connecting them to long term supportive services, including assisting the client with benefits establishment (GA, SSI, TANF, Veterans pension, etc.), obtaining ID, birth certificate, social security cards, providing employment linkages and assistance, housing referrals and health related assistance. -Build relationships and collaborate with community substance use and mental health providers to ensure seamless referral and services from street outreach to longer term mental health services. -Participate in Outreach-Based Case Management staff meetings, case reviews and related functions. -Coordinate regularly with Healthcare Navigators, including attending collaborative working group meetings. -Maintain effective relationships with community partners and represent People First professionally in the community. -Attend trainings, workshops and conferences related to position. -Maintain confidential, professional boundaries with all program clients. -Communicate clearly and effectively with the Program Manager, fellow team members, and People First staff overall. -Transport clients to and from appointments and support them during appointments as seen fit. -Maintain sustainable, reasonable boundaries with fellow team members, supervisors, and clients. Communicate requests based on those boundaries clearly and display compassionate, professional interactions in order to model healthy interpersonal relationships to clients. -Maintain HIPAA compliance at all times. -Perform other duties as assigned. Documentation -Maintain documentation standards as set forth by the program contract and CCAH policies. -Complete paperwork on every face-to-face / telephone contact with client or collateral contact by the next business day at 5pm. -Ensure all program data is accurate and entered into the required program documentation system as contractually required (HMIS, internal spreadsheet, etc.). -Prepare case-related reports including but not limited to: demographics, outcomes, successes and challenges. -Generate client data for reporting. -Complete follow-up and retention services, as necessary, and provide back-up documentation in the appropriate client file. -Maintain complete and accurate documentation of service objectives and outcomes as well as other services in accordance with Federal, State, County, People First and CCAH guidelines. This position is a full time, non-exempt, benefited position. Full time expectations are 35-40 hours of work per week. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. Accommodations can meet the needs of people with all types of neurodivergences and disabilities as long as they do not pose an unreasonable burden on the employer. To make a reasonable accommodation request, please speak with your direct supervisor about filling out our 'ADA Reasonable Accommodation Request Form,' which you can write yourself, or contact your supervisor and the two of you can write it together. If there are any concerns or questions, the administrative team will make an assessment as to whether or not the request poses an unreasonable burden on the employer and respond to your request promptly. People First also reserves the right to request additional documentation with regards to the nexus of the disability and reasonable accommodation. While performing the duties of this job, the employee is regularly required to sit; use hands to type, handle, or feel; reach with hands and arms; talk and hear. The employee is frequently required to walk and stand for extended periods of time. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. People First of Santa Cruz County is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on any protected characteristic as outlined by federal, state or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall leave of absence, compensation, benefits and training. People First makes hiring decisions based solely on qualifications, merit and business needs at the time. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills for the personnel classified. PLEASE APPLY ON OUR WEBSITE WITH YOUR COMPLETE RESUME: https://jobs.gusto.com/postings/people-first-of-santa-cruz-county-case-manager-3fc5ac9d-03da-4582-9646-be23f2793028

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $25.00 - $27.28 hourly. Salary is commensurate with experience. POSITION SUMMARY: Under the supervision of the Program Coordinator, the Prevention Training Specialist for the CDC Black MSM Program will develop, implement, monitor, and evaluate HIV testing and counseling services for Black MSM (Men Who Have Sex with Men) ages 18-39. This includes providing virtual, on-site, and field-based HIV testing and counseling, as well as navigation and linkage to care for newly diagnosed individuals. Additionally, the specialist will facilitate referrals for STI screening/treatment and PrEP/PEP services, manage the distribution of at-home HIV test kits, and oversee a social marketing strategy to enhance awareness and recruitment into sexual health services. A key responsibility is the accurate input and maintenance of HIV testing data within the CDC database to ensure compliance with public health standards. The Prevention Training Specialist will work to reduce health disparities, improve access to care, and foster a culturally competent, supportive environment for Black MSM, promoting positive health outcomes within the community. ESSENTIAL DUTIES AND RESPONSIBILITIES: • HIV Testing and Counseling: Provide virtual HIV testing and counseling using the OraQuick at-home HIV test kit and on-site HIV testing via the Insti Rapid HIV test. Ensure proper protocols are followed and accurate documentation is maintained. • Navigation and Linkage to Care: Support newly diagnosed individuals by connecting them to medical care, treatment, and support services. Refer participants to the Annex clinic for STI testing, treatment, and PrEP/PEP services. • Data Entry and Management: Accurately input and track HIV testing data in the CDC database, ensuring completeness, consistency, and confidentiality. Maintain detailed records to comply with program standards and public health protocols. • Resource Distribution: Oversee the shipping and distribution of Swab & Chill at-home HIV test kits. Track inventory and ensure timely delivery to participants. • Social Marketing and Outreach: Develop and implement a marketing strategy to increase awareness and engagement in HIV testing and sexual health services. Utilize social media and community outreach efforts to recruit participants. • Group Facilitation: Oversee and guide structured focus group discussions with 12–15 Black men who have sex with men (MSM), ages 18–39. These sessions will explore key topics related to sexual health, wellness, and community-based experiences specific to the target population. • Collaboration and Teamwork: Work closely with the Program Coordinator and evaluation team to support program objectives, maintain data integrity, and improve service delivery. • Professionalism and Confidentiality: Adhere to HIPAA guidelines and confidentiality protocols when handling participant information, ensuring privacy and trust. • Timeliness and Adaptability: Demonstrate strong time management skills by meeting deadlines, addressing participant needs, and adapting to changes in program priorities. • Engagement Strategies: Foster relationships within the Black MSM community, encouraging participation in HIV testing and biomedical prevention services. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: • Associate’s degree in a human services-related field or at least two years of experience in HIV prevention, health education, or a related field. • At least one year of experience and/or active participation in the Black MSM community. • Possession of an HIV Counseling and Testing (HCT) certification from the Department of HIV and STD Programs (DHSP) preferred. • Familiar with developing social marketing campaigns. • Experience working with HIV prevention and health education/health promotion • Experience working in a nonprofit environment preferred; specific training/experience with HIV/AIDS-related issues and other sexual health education related areas preferred. Knowledge of: • HIV prevention methods, sexual health, and STI screening/treatment. • Biomedical HIV prevention strategies, including PrEP/PEP, DoxyPEP, and TasP. • Public health guidelines, harm reduction practices, and the HIV testing certification process. • Health disparities affecting Black MSM communities, including barriers to accessing healthcare services. • Principles of social marketing and virtual community engagement platforms. Ability to: • Work independently while managing multiple tasks efficiently. • Maintain accurate data entry and manage databases related to public health tracking. • Handle sensitive information with professionalism, confidentiality, and discretion. • Engage individuals in a culturally competent and supportive manner. • Communicate effectively in both written and verbal formats, including group presentations. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. SPECIAL REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=300631&clientkey=A5559163F67395E0A2585D2135F98806

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $25.00 - $27.28 hourly. Salary is commensurate with experience. POSITION SUMMARY: Under the direction of the Program Manager for the Gender Services Program, the Gender Services Patient Advocate will help develop, implement, monitor, and evaluate all approaches with TGINB+ (Transgender, Intersex, Gender Non-Binary, and Gender Expansive) patients. The Gender Services Patient Advocate’s main role will be to assist TGINB+ patients, coming into the APLA Health Centers, with their medical and gender related services. The Gender Services Patient Advocate will assist in getting new patients enrolled at APLA Health and help them navigate health services that are available to them depending on their insurance. The Gender Services Patient Advocate may assist APLA Health patients with certain social services like name & gender change, enrolling in Cal-fresh or GR (general relief). The Gender Services Patient Advocate will make regular contact/check-ins with APLA Health’s TGINB+ patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assist the Program Manager for Gender Services in the development and implementation of APLA Health’s services for TGINB+ patients. • Conduct the “Trans Need Assessments” with all new patients to identify their needs, and offer support the patient as applicable. • Follow up with patients to ensure their needs are being met and are satisfied with the services they are receiving at APLA Health. • Monitor, update, and sustain program visibility on all social media platforms. • Provide health education activities to members of the TGINB+ community. • Help coordinate the design and layout of collateral materials supporting Gender related services, including but not limited to; program flyers, publicity campaigns, events and other materials as needed. • Develop and implement a yearly community mobilization plan targeting outreach venues. • Work with and continue to develop relationships with key stakeholders and APLA Health’s community partners. • Assist APLA Health’s Behavioral Health Team in regards to the needs of our TGINB+ patients. • Assist APLA Health’s Medical Health Team in regards to the needs of our TGINB+ patients. • Develop relationships with HIV service agencies throughout Los Angeles County that would best assist the TGINB+ community. • Ensure culturally and linguistically appropriate services. • Prepare quantitative and qualitative reports as assigned. • Attend community/public meetings as necessary. • Provide peer mentoring to clients seeking gender transition services. OTHER DUTIES MAY BE ASSIGNED TO MEET PROGRAM NEEDS. REQUIREMENTS: Training and Experience: Associates degree in a human services field OR two years of experience working in the TGINB+ community as an advocate. At least two years’ experience working with marginalized communities and have extensive knowledge of psychosocial issues related to the gender continuum is preferred. Case and record management experiences is preferred. Experience working in a nonprofit environment preferred. Specific training/experience with the HIV/AIDS/TGINB+ related issues preferred. Experience working with electronic health records (eClinicalWorks) preferred. Knowledge of: Gender spectrum and the barriers to health care that the TGINB+ community continue to face. GAHT (gender affirming hormone therapy), GAS (gender affirming surgeries) and procedures. Spectrum of HIV and STI’s human sexuality, substance use and abuse, effective communication skills, de-escalation practices, harm reduction, , psychosocial and mental health factors affecting quality of life for HVI/TGINB+ individuals, outreach strategies, date management, health and social concerns of diverse populations of TGINB+ persons, particularly those from marginalized communities PEP and PrEP, HIV/STI risk reduction theory, principles of social marketing and venues or areas where the target population congregates (in-person/online). Ability to: Communicate effectively orally and in writing; organize work in an effective manner; work in collaborative clinical based environment; interdisciplinary; work effective independently; show empathy to and extend compassion to those of the gender spectrum. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. SPECIAL REQUIREMENTS: Must possess a valid California drivers’ license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=313286&clientkey=A5559163F67395E0A2585D2135F98806

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $25.60 - $28.82 hourly. Salary is commensurate with experience. POSITION SUMMARY: The Medical Assistant will provide patient care services under the direction of a licensed health care provider inclusive of culturally appropriate HIV/STD services to APLA Health & Wellness patients. The Medical Assistant will perform administrative front office and clinical back office duties in the medical clinic, including submitting and tracking referrals, taking vital signs, preparing examining rooms, administering medications as ordered by a licensed healthcare provider, performing phlebotomy and other technical clinical functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or has a logical assignment to this position. • Greets and register patients when needed; assists them with completion of necessary forms; answers telephones and schedules appointments; retrieves medical files; maintains medical records and files. • Provide pre/post test client-centered HIV counseling. • Provide HIV/STD risk reduction and prevention coaching/counseling. • Prepares treatment rooms, ensuring that rooms are neat and clean, and stocked with the necessary supplies and equipment for patient examination; maintains sanitary and sterile supplies and equipment. • Interviews patients to obtain basic medical information and history; measures and records vital signs, height, weight and body mass index (BMI); prepares medical records for provider review. • Performs phlebotomy to collect blood samples; collects urine and other non-invasive specimens; logs specimens for testing; performs urine dip sticks and finger-sticks for hemoglobin and glucose measurements. • Provides counseling and rapid HIV testing to clients seeking those services. • Maintains monthly equipment logs, i.e. Glucometer, Hemocue, and Refrigerators. • Assists physicians and nurses in examining and treating patients; handling instruments; preparing and disinfecting treatment sites; applying and removing dressing and bandages; administers medications in accordance with providers orders; administers subcutaneous and intramuscular injections as ordered by mid-level providers and physicians. • Assist in the preparation of reports as requested. • Carries out patient discharge processes; clarifies and provides patients with follow-up care instructions and referrals. • Follows steps outlined in APLA Health & Wellness referral tracking policy to ensure that patients get the referrals needed and that referrals are appropriately logged and tracked. • Administers Cardiopulmonary Resuscitation (CPR) in a medical emergency. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: High School diploma or GED equivalent required. Successful completion of a Medical Assistant training program in a recognized institution in accordance with standards established by the Medical Board of California. Knowledge of: 1. Basic medical terminology and patient care methods and techniques. 2. Methods and procedures for performing technical clinical procedures including phlebotomy, collecting and testing urine and other non-invasive specimens, and administering injections. 3. Routine laboratory procedures. 4. Standards and methods for maintaining sterile and sanitary laboratory and examining room conditions. 5. Methods and standard procedures for the maintenance of medical records. 6. Safety policies and safe practices applicable to the work. 7. HIV infection; STD infection/treatment; HIV/AIDS prevention; psychosocial issues as it relates to HIV and STD transmission/acquisition, special issues relevant to individuals who are at risk for HIV/STD and/or living with HIV; health education and behavior modification theory; human sexuality, substance abuse, behavior change principles and strategies; effective communication skills; group dynamics; data management; general computer knowledge; community resources; health and social concerns of diverse populations such as gay and non-gay identified men who have sex with men and other genders, individuals who share injection paraphernalia, heterosexuals, women at sexual risk and transgender individuals Ability to: 1. Interview patients effectively for the purpose of acquiring medical, social and sexual histories. 2. Risk reduction counseling to curtail the spread of HIV and other STDs. 3. Communicate effectively with people of various educational, socio-economic and cultural backgrounds. 4. Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, procedures and protocols applicable to work. 5. Identify and correct unsanitary conditions and maintain sterile environments. 6. Perform routine medical tests and procedures proficiently and accurately. 7. Communicate clearly and effectively, both orally and in writing. 8. Operate a computer and standard business software. 9. Maintain highly confidential personal and medical information in accordance to HIPAA regulations. 10. Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations. 11. Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/veteran/transgender. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=285231&clientkey=A5559163F67395E0A2585D2135F98806

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $25.60 - $28.82 hourly. Salary is commensurate with experience. POSITION SUMMARY: The Medical Assistant – HIV/STD Counselor will provide patient care services under the direction of a licensed health care provider inclusive of culturally appropriate HIV/STD services to APLA Health & Wellness patients. In collaboration with prevention program staff, the Medical Assistant – HIV/STD Counselor will work to identify HIV positive individuals who are part of our prevention programs and who are not yet linked to HIV medical care, including newly diagnosed individuals, persons who know their HIV status but have never been engaged in care, and others who know their status and have dropped out of care to access medical care services. The HIV-STD Counselor/Medical Assistant will perform administrative front office and clinical back office duties in the medical clinic, including submitting and tracking referrals, taking vital signs, preparing examining rooms, administering medications as ordered by a licensed healthcare provider, performing phlebotomy and other technical clinical functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or has a logical assignment to this position. • Greets and register patients when needed; assists them with completion of necessary forms; answers telephones and schedules appointments; retrieves medical files; maintains medical records and files. • Provide pre/post test client-centered HIV counseling. • Conduct HIV/STD risk assessments. • Provide HIV/STD risk reduction and prevention coaching/counseling. • Prepares treatment rooms, ensuring that rooms are neat and clean, and stocked with the necessary supplies and equipment for patient examination; maintains sanitary and sterile supplies and equipment. • Interviews patients to obtain basic medical information and history; measures and records vital signs, height, weight and body mass index (BMI); prepares medical records for provider review. • Performs phlebotomy to collect blood samples; collects urine and other non-invasive specimens; logs specimens for testing; performs urine dip sticks and finger-sticks for hemoglobin and glucose measurements. • Provides counseling and rapid HIV testing to clients seeking those services. • Maintains monthly equipment logs, i.e. Glucometer, Hemocue, and Refrigerators. • Develop a set of focused strategies, designed to improve the linkage (and ongoing engagement) to HIV primary medical care of recently diagnosed HIV-infected persons; individuals of known HIV status who have never sought medical care and HIV-infected persons who have dropped out of care and are no longer seeking HIV medical care and treatment. • Assists physicians and nurses in examining and treating patients; handling instruments; preparing and disinfecting treatment sites; applying and removing dressing and bandages; administers medications in accordance with providers orders; administers subcutaneous and intramuscular injections as ordered by mid-level providers and physicians. • Assist in the preparation of reports as requested. • Maintain HIV/STD testing records to ensure that all documentation required by funders and agency Quality Management Plan is on file. • Carries out patient discharge processes; clarifies and provides patients with follow-up care instructions and referrals. • Follows steps outlined in APLA Health & Wellness referral tracking policy to ensure that patients gets the referrals needed and that referrals are appropriately logged and tracked. • Administers Cardiopulmonary Resuscitation (CPR) in a medical emergency. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: High School diploma or GED equivalent required. Successful completion of a Medical Assistant training program in a recognized institution in accordance with standards established by the Medical Board of California. Successful completion of LA County’s Division of HIV and STD Programs’ HIV Test Counselor Certification required within first 90-days of hire. Knowledge of: 1. Basic medical terminology and patient care methods and techniques. 2. Methods and procedures for performing technical clinical procedures including phlebotomy, collecting and testing urine and other non-invasive specimens, and administering injections. 3. Routine laboratory procedures. 4. Standards and methods for maintaining sterile and sanitary laboratory and examining room conditions. 5. Methods and standard procedures for the maintenance of medical records. 6. Safety policies and safe practices applicable to the work. 7. HIV infection; STD infection/treatment; HIV/AIDS prevention; psychosocial issues as it relates to HIV and STD transmission/acquisition, special issues relevant to individuals who are at risk for HIV/STD and/or living with HIV; health education and behavior modification theory; human sexuality, substance abuse, behavior change principles and strategies; effective communication skills; group dynamics; data management; general computer knowledge; community resources; health and social concerns of diverse populations such as gay and non-gay identified men who have sex with men and other genders, individuals who share injection paraphernalia, heterosexuals, women at sexual risk and transgender individuals Ability to: 1. Interview patients effectively for the purpose of acquiring medical, social and sexual histories. 2. Risk reduction counseling to curtail the spread of HIV and other STDs. 3. Communicate effectively with people of various educational, socio-economic and cultural backgrounds. 4. Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, procedures and protocols applicable to work. 5. Identify and correct unsanitary conditions and maintain sterile environments. 6. Perform routine medical tests and procedures proficiently and accurately. 7. Communicate clearly and effectively, both orally and in writing. 8. Operate a computer and standard business software. 9. Maintain highly confidential personal and medical information in accordance to HIPAA regulations. 10. Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations. 11. Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. SPECIAL REQUIREMENTS: COVID-19 Vaccination or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=215636&clientkey=A5559163F67395E0A2585D2135F98806